Partners

Partners

Our partners include some of the most forward-thinking companies in tech – organizations driving transformation, shaping digital strategy, and empowering CIOs to lead with confidence.

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Partners

Meet our Partners

Each Partner brings trusted expertise, bold ideas, and a track record of real-world impact. Together, they help organizations unlock opportunity, strengthen digital resilience, and move forward with clarity and confidence. Click on a Partner to explore their full story and contributions.

 

TECH PITCH / PANEL

EXPO

Knowledge Hub

The Dynamic Role of the EMEA CIO: Steering the Digital Ship

In the digital business and AI-everywhere era, technology is now a strategic enabler that permeates every aspect of business operations. According to IDC’s Worldwide CEO Survey (February 2024, n = 67), 48% of CEOs in Europe, the Middle East, and Africa (EMEA) now report regularly to the board on the status of digital initiatives, highlighting the strategic nature of digital technologies among businesses.

Learn More

5 Lessons to Shape Your AI Digital Future: Learning from the Past

A little over a year ago, a new phase of the digital business era began with OpenAI’s launch of ChatGPT. The generative AI (GenAI) boom is expected to roundly influence what comes next: AI Everywhere. AI is expected to become a driving force of our digital future, impacting individual lives, consumers, citizens, workers, businesses, and society.

Henry Ford said, “The only real mistake is the one from which we learn nothing.” What should we learn from the past to determine the way forward?

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A Tech Marketer’s Guide in the Age of GenAI – Crafting Unique Narratives

In today’s digital landscape, where AI can churn out content in seconds, marketers face a unique challenge: How can we create narratives that stand out? Let’s explore strategies for crafting compelling and differentiated stories in the era of generative AI (GenAI).

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Not the right event for you?

Don’t worry! We organize a variety of events designed to inspire original ideas, share the latest industry insights, and connect professionals like you. Simply sign up for event invitations, and we’ll notify you whenever a new event matches your interests.

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2025

FutureTech Summit

The IDC FutureTech Summit 2025 brought together IT leaders to explore emerging technologies, digital transformation, and strategies for navigating today’s changing and challenging business landscape.

Register for 2026
FutureTech Summit

Top Speakers

Carla Arend

Carla Arend

Associate Vice President, Research, Cloud in Europe

IDC

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Meike Escherich

Meike Escherich

Associate Research Director, European Future of Work

IDC

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Robin Mager

Robin Mager

Leiter Digital Transformation Office

Siemens Energy

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Marc Stanke

Marc Stanke

Enterprise Architect & Data Officer

DB Systel

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Dr. Daniela Simone Kappler

Dr. Daniela Simone Kappler

AI Officer

DB Systel

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Daniel Kleine-Albers

Daniel Kleine-Albers

Head of Digital Financial & Central Solutions

KGAL GmbH & Co. KG

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Kai Eisele

Kai Eisele

IT Strategy Manager

Siemens Healthineers AG

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Matthias Vetter

Matthias Vetter

Senior IB Strategy & Controlling Manager

KGAL GmbH & Co. KG

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Thomas Mannmeusel

Thomas Mannmeusel

CIO

Webasto

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Pia Fischbach

Pia Fischbach

Chief Transformation Officer

OTTO

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Testimonials

“Exciting presentations by interesting speakers, current topics with great ideas!”

“Great opportunity for sharing experiences and networking.”

“Very helpful input and great format! Thank you very much. I’ll be happy to come back.”

Partners

—— 会议日程(2026CIO上海站)

会议日程

会议日程

—— 会议日程(2026CIO上海站)

One Day Event

8:30 am

注册签到及展位参观

9:30 am

平行论坛

专题论坛 A:人工智能与数据

9:30 am – 9:40 am

IDC开场演讲:智能数据驱动企业创新

卢言霞

卢言霞

研究总监, IDC中国

9:40 am – 10:00 am

大模型赋能数据治理与分析

10:00 am – 10:20 am

AI数据资产管理与价值释放

10:20 am – 10:40 am

数据安全与隐私保护的智能化实践

专题论坛 B:人工智能驱动的公共服务转型​

9:30 am – 9:40 am

IDC开场演讲:AI赋能公共服务创新与可持续发展

9:40 am – 10:00 am

智能政务平台与数字治理

10:00 am – 10:20 am

AI助力城市可持续发展

10:20 am – 10:40 am

公共服务人工智能代理的部署和挑战

专题论坛 C:数字创新与基础设施

9:30 am – 9:40 am

IDC开场演讲:数字基础设施驱动创新生态

周震刚

周震刚

中国副总裁, IDC

9:40 am – 10:00 am

云原生与边缘计算赋能工业升级

10:00 am – 10:20 am

智能网络与安全基础设施

10:20 am – 10:40 am

数字孪生与智能运维

专题论坛 D:在智能时代构建具有韧性的金融体系

9:30 am – 9:40 am

开场演讲:智能时代的金融韧性与创新

高飞

高飞

研究总监, IDC中国

9:40 am – 10:00 am

AI驱动的风险管理与合规

10:00 am – 10:20 am

智能金融服务与客户体验升级

10:20 am – 10:40 am

金融数据安全与隐私保护

11:00 am

平行论坛

铂金论坛 A

11:00 am – 11:15 am

生成式AI与企业数据创新

11:15 am – 11:30 am

生成式AI与企业数据创新

11:30 am – 11:45 am

AI驱动的数据质量提升

11:45 am – 12:00 am

数据主权与合规新趋势

12:00 am – 12:20 am

IDC 颁奖典礼

铂金论坛 B

11:00 am – 11:15 am

AI驱动的社会治理新范式

11:15 am – 11:30 am

绿色低碳公共服务实践

11:30 am – 11:45 am

智能医疗与健康服务创新

11:45 am – 12:00 am

AI在教育与社会保障中的应用

12:00 am – 12:20 am

IDC 颁奖典礼

铂金论坛 C

11:00 am – 11:15 am

数字创新生态的构建与协同

11:15 am – 11:30 am

混合云与多云管理创新

11:30 am – 11:45 am

智能医疗与健康服务创新

11:45 am – 12:00 am

AI在教育与社会保障中的应用

12:00 am – 12:20 am

IDC 颁奖典礼

铂金论坛 D

11:00 am – 11:15 am

金融大模型与场景创新

11:15 am – 11:30 am

智能支付与数字货币应用

11:30 am – 11:45 am

金融科技生态协同

11:45 am – 12:00 am

AI赋能金融反欺诈与安全

12:00 am – 12:20 am

IDC 颁奖典礼

12:00 pm

午餐及展位参观

2:00 pm

开场致辞:迈向代理式AI的新纪元

Keynote
2:10 pm

2026中国CIO数字化转型趋势与展望

预计到2030年,人工智能将在全球经济中产生19.9万亿美元的影响,正在重塑经济格局、创造新的收入来源,并重新定义竞争优势。本次会议将基于IDC对中国CIO及关键决策者的广泛调研,提供独特的洞察与分析。会议将深入解析当前及规划中的AI战略与应用路线图,涵盖AI就绪的数据、统一治理、适用且可扩展的基础设施,以及AI人才等关键主题。

武连峰 | IDC

中国副总裁兼首席分析师

Read Bio
武连峰
2:40 pm

企业级AI智能体的落地与创新

3:20 pm

智能生态协同与行业创新

3:40 pm

IDC 颁奖典礼

3:50 pm

数字化解决方案合作伙伴 演讲

4:10 pm

组织变革与人机协同新模式

4:30 pm

生成式AI与场景创新实践

4:50 pm

代理式AI的应用与未来展望

5:10 pm

新一代数字基础设施赋能企业增长

5:30 pm

IDC 颁奖典礼

5:40 pm

晚宴签到

6:00 pm

年度颁奖晚宴

8:00 pm

活动结束

Agenda

Agenda

IT Security Summit Türkiye

One Day Event

8:00 am

Registration, Breakfast & Networking

9:00 am

IDC Welcome Address

9:05 am

Redefining Security Priorities in the Age of Generative and Agentic Intelligence

Generative and agentic AI are transforming the cybersecurity landscape, challenging traditional approaches to risk management and resilience. As threats evolve and automation becomes central, organizations must rethink priorities to balance innovation, governance, and trust. This keynote explores how AI-driven intelligence will reshape security strategies and what leaders need to do today to prepare for this paradigm shift.

Yeşim Öztürk

Yeşim Öztürk

Senior Research Manager (Türkiye), IDC

9:20 am

Secure AI in Action: Lessons from CISOs

End users share real-world experiences implementing secure AI frameworks, focusing on compliance, identity, and network segmentation.

Kayıhan Altınöz

Kayıhan Altınöz

CISO, TAV Airports Holding

Özgür Orhan

Özgür Orhan

CISO, Koç Holding

Ersin Uslu

Ersin Uslu

Senior Information Security & Risk Manager, Eczacıbaşı Holding

Başak Gençer Ünsalver

Başak Gençer Ünsalver

CISO, Vodafone Türkiye

9:50 am

Cyber Resilience: Embedding Survival into Business DNA

Nadir Altmışdört

Nadir Altmışdört

Technology Solutions Director, KoçSistem

10:10 am

When AI Agents Become Admins: Securing Privileged Access in the AI Age

Ayşe Yenel

Ayşe Yenel

Co-CEO, Kron

Alper Eryılmaz

Alper Eryılmaz

Head of Identity Acess Management, Turkcell

10:25 am

Breaking the AI-Powered Attack Asymmetry

Emre Çamalan

Emre Çamalan

Security Management Manager, İşNet

10:40 am

The First Hyperscaler that Invests in Türkiye

Keep your Data in Türkiye borders with Cloudflare’s Data Localisation Suite. Get Cybersecurity and Cloud Services from 9 different Datacenters in Türkiye.

Özben Miçooğulları

Özben Miçooğulları

Senior Manager, Türkiye & Qatar Enterprise Sales, Cloudflare

10:55 am

Tea/Coffee & Networking

11:15 am

Securing an AI-Powered Business: “Enabling AI Innovation Without Losing Data Control”

As organizations rapidly adopt AI technologies, protecting sensitive data becomes more complex than ever. This session explores how businesses can securely enable AI-driven innovation while maintaining visibility and control over critical data. Leveraging DLP and DSPM strategies, attendees will learn practical approaches to managing data risk across hybrid environments, preventing unintended data exposure to AI systems, and establishing a resilient, data-centric security framework. Real-world experiences from multinational deployments demonstrate how organizations can securely transition toward an AI-powered business model.

Kemal Artıkarslan

Kemal Artıkarslan

Sales Engineering Lead, Forcepoint

11:30 am

Surviving the Attack: True Cyber Resilience

Yudum Yonak

Yudum Yonak

Senior Sales Leader for Eastern Europe, CIS, and Türkiye, Cohesity

Oytun Okman

Oytun Okman

Senior Systems Engineer, Cohesity

Ünal Altınsaray

Ünal Altınsaray

Technological Infrastructure Manager, Beyçelik Holding

11:45 am

AI Joins the SOC

Bilal Bahadır Yenici

Bilal Bahadır Yenici

Senior Cyber Defense Consultant, Google Cloud Security

11:55 am

The Evolution of Cyber Defence

İbrahim Aslanbakan

İbrahim Aslanbakan

CISO, Medipol Sağlık Grubu

12:05 pm

Networking Lunch

1:15 pm

Identity Security: The New Battleground

Erkan Sertoğlu

Erkan Sertoğlu

Information Security Director, sahibinden.com

Turgay Çelik

Turgay Çelik

CISO, Hayat Finans

Elif Esin Etik Uslu

Elif Esin Etik Uslu

Global Technology- IT Security Project Manager, Edenred Türkiye

Deniz Akay Turpçu

Deniz Akay Turpçu

Head of Information Security, Fuzul Holding

1:55 pm

Architecting the SOC of the Future: Overcome Data Deluge and Hidden Threats

Mohammed Anas Khatri

Mohammed Anas Khatri

Senior Solution Architect, Security, Elastic

2:05 pm

Secure Browser + Zero Trust in the Insurance Industry

Cemil Keser

Cemil Keser

Cyber Security Solutions Manager, Aksigorta

2:15 pm

Trust at Machine Scale: Security Lessons from the 11th State of the Software Supply Chain Report

Fırat Yenievli

Fırat Yenievli

Senior Solution Architect, Cyberwise

2:25 pm

Data Security for AI

Hakan Özdamar

Hakan Özdamar

Sales Engineer, Forcepoint

2:35 pm

From Reactive Cybersecurity to Proactive Cyber Resilience

As cyber threats grow more complex and unpredictable, organizations can no longer rely only on reactive security models. Institutions are increasingly shifting toward proactive cyber resilience by focusing on behavioral analytics, anomaly detection, and continuous risk visibility across systems, users and data.

This session explores how organizations are redesigning their security architectures to detect risks earlier, strengthen operational continuity, and build resilience. It also highlights how new cybersecurity regulations, including Türkiye’s recently introduced cybersecurity law, are encouraging a more proactive approach to protecting critical infrastructure and managing cyber risk.

Cengiz Gürer

Cengiz Gürer

Chief Strategy and Business Development Officer, Karmasis

2:45 pm

Already Breached. You Just Don’t Know It Yet

Süleyman Petek

Süleyman Petek

Cyber Security Manager, Abdi İbrahim Pharmaceuticals

Ece Korucu İnal

Ece Korucu İnal

Channel Sales Manager, Hyas-Cyberrey

2:55 pm

Managing Third Party Risks in AI Era

Turan Mola

Turan Mola

CISO, Burgan Bank

Halil Çağdaş Darakçı

Halil Çağdaş Darakçı

Information Security Manager, AgeSA Hayat ve Emeklilik

Ayşim Niksarlı

Ayşim Niksarlı

Cyber Security Consultancy Services Director, Forcerta

Ayşin Gök

Ayşin Gök

Regional Sales and Business Development Director, SecurityScorecard

3:05 pm

Tea/Coffee & Networking

3:25 pm

Effective IS Auditing Through Automation

Koray Yaldır

Koray Yaldır

Head of Internal Audit, Kredi Kayıt Bürosu

Melek Özlem Gökdeniz

Melek Özlem Gökdeniz

Quality and Automation Systems Manager, Kredi Kayıt Bürosu

Berkay Tuncel

Berkay Tuncel

System Engineering Manager, Kredi Kayıt Bürosu

3:35 pm

Quantum Readiness: From Inventory to Migration

Post-quantum cryptography is moving from research to active procurement criteria. Covers quantum threat timelines, cryptographic inventory, PQC migration sequencing for financial and government organizations, and how to assess vendor claims.

Mehmet Karabıyık

Mehmet Karabıyık

CISO, BNP Paribas Cardif

Emre Ay

Emre Ay

Global Head of Cyber Security, Beko

Nihan Namoğlu

Nihan Namoğlu

CISO, AgeSA & MediSA

Nejla Seyhan Susam

Nejla Seyhan Susam

Cyber Defense Technologies Manager, Garanti BBVA Teknoloji

4:05 pm

Mega Raffle & Close of Event

2025 EDITION

CIO SUMMIT 2025

CIO Summit 2025 zgromadził liderów IT z największych organizacji w Polsce, oferując wysokiej jakości prezentacje, inspirujące panele dyskusyjne oraz wartościowe możliwości networkingu.

ZAREJESTRUJ SIĘ NA TEGOROCZNĄ EDYCJĘ
CIO SUMMIT 2025

Gdzie liderzy IT kształtują przyszłość biznesu

Uczestnicy bardzo wysoko ocenili praktyczne, oparte na doświadczeniu insighty przekazane przez CIO i ekspertów z branży, koncentrujące się na rzeczywistych podejściach do transformacji cyfrowej, a nie tylko na teoriach. Możliwość bezpośredniej wymiany doświadczeń z innymi decydentami została wskazana jako jeden z najcenniejszych elementów wydarzenia, sprzyjając merytorycznym dyskusjom i budowaniu wartościowych relacji. W rezultacie CIO Summit kolejny raz potwierdził swoją pozycję jako jedno z kluczowych spotkań C-level IT w regionie, łącząc perspektywy strategiczne, przywództwo i technologię w jednym miejscu.

POPRZEDNIA EDYCJA W LICZBACH

140+ Liderów IT | 45+ Prelegentów | 2 dni inspirujących sesji

Aftermovie – Zobacz energię poprzedniej edycji!

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Agenda-CIO ASEAN 2026

Agenda

Agenda

CIO Summit ASEAN

One Day Event

8:00 am

Registration & Networking

Arrive Early & Stand a Chance to Take Home a Mini Robot!

9:05 am

IDC Welcome Address

Jyoti Lalchandani

Jyoti Lalchandani

Head of WW Events & MD – META, Central Asia, India, IDC

9:15 am

IDC Keynote: The AI Moment: Strategies for CIOs in ASEAN

AI, predicted to have a $19.9 trillion impact on the global economy by 2030, is reshaping economic landscapes, creating new revenue streams, and redefining competitive advantages. This session will provide unique insights and analysis drawn from IDC’s extensive study of CIOs and key decision-makers across ASEAN. It will provide a deeper understanding of current and planned AI strategies and use case road maps, covering key topics such as AI-ready data, unified governance, fit-for-purpose and scalable infrastructure, and AI talent.

Dr. William Lee

Dr. William Lee

Senior Research Director, Core Infrastructure, IDC

9:35 am

Advisory Council Felicitation

9:45 am

Data Trust in the Age of AI: Why Resilience, Security, and Governance Must Work as One

In the era of AI and accelerating digital transformation, organizations must integrate traditional data management disciplines (resilience, security, privacy, governance) into a single, cohesive strategy to safely and confidently harness the power of AI. Relying on fragmented tools and approaches is too slow for the speed at which AI operates and the sophisticated threats it introduces.

Keith Sng

Keith Sng

Field CTO, APJ, Veeam

10:05 am

Ask Questions, Rate Session & Two Lucky Winners Stand a Chance to Win a Shokz Openfit Air

10:10 am

Leading AI Transformation with Confidence: The Enterprise Context Layer for Agentic AI

AI is no longer a science project—it’s a board-level mandate. Yet most organizations are stuck between moving too slowly and spinning up disconnected pilots that create risk, sprawl, and low ROI. In this session, we’ll unpack how an open, horizontal Work AI platform and a shared enterprise context layer can turn AI from scattered tools into a trusted, company-wide capability that transforms people, processes, and platform. You’ll see how leading enterprises are using Glean to unify context across their apps, safely deploy multi-model agents, and deliver tangible outcomes—from 25%+ productivity gains and faster feature velocity to higher win rates, better CSAT, and AI initiatives you can finally scale with confidence.

Kelly Xu

Kelly Xu

Head of Solutions Marketing, Glean

10:30 am

Ask Questions, Rate Session & Stand a Chance to Win a Robotic Vacuum Cleaner

10:35 am

Tea / Coffee & Networking Break

11:15 am

Trust by Design: Governing AI Agents CIOs Can Stand Behind

Agentic AI is shifting from experimentation to execution.

AI agents are no longer just generating insights — they are interpreting data, making decisions and triggering automated actions across core business processes. As autonomy increases, so does exposure. In this environment, trust is not a policy statement. It is an operating requirement.

Across Asia Pacific, organisations face fragmented and evolving AI regulation, emerging safety standards, increasing privacy scrutiny and growing contractual obligations around AI use. Governance expectations are rising faster than formal regulation — and accountability increasingly sits with the CIO. Trust cannot be retrofitted after deployment. It must be engineered into the AI agent life cycle — from data access and reasoning to decision logic, execution and continuous learning.

In this session, Deepak explores how CIOs can design AI agents that deliver business velocity without sacrificing control, transparency or defensibility.

This session will explore:

  • Why trust erodes faster in autonomous systems than in traditional AI
  • What “defensible decisions” look like in agentic environments
  • How explainability, bias controls and lifecycle governance enable adoption
  • Why trust is becoming a measurable business KPI — not a communications exercise
  • How to embed governance into AI architecture without slowing innovation

As AI agents take on more responsibility, the question is no longer whether they perform — but whether you can confidently stand behind the decisions they make.

Deepak Ramanathan

Deepak Ramanathan

VP, APAC Head of Customer Advisory, SAS

11:35 am

Ask Questions, Rate Session & Stand a Chance to Win a Robotic Vacuum Cleaner

11:40 am

Own the Roadmap – CX Leadership in the Age of Agentic AI

The landscape of customer experience is rapidly evolving, shaped by technological advancements and shifting organizational priorities. In order to anticipate demand and respond quickly, organisations will need to transform and enhance their capabilities to anticipate customer demands. The shift to an AI-first customer experience strategies allow organizations resolve issues faster, support agents more effectively, and deliver experiences customers actually trust. Discover how you can turn AI innovation into business acceleration – empowering your organisation to automate workflows, orchestrate journeys, and elevate every customer interaction through intelligent, connected AI agents.

Sandeep Mallya

Sandeep Mallya

Director Solution Engineering, APAC, NiCE

12:00 pm

Ask Questions, Rate Session & Stand a Chance to Win a Robotic Vacuum Cleaner

12:05 pm

Modernization Without Disruption: Accelerating Legacy Transformation in ASEAN

As customer interactions multiply across channels, organizations must move beyond fragmented CX data toward insight-led decision-making. This session explores how AI can be applied across every customer interaction to transform experience data into actionable intelligence. Attendees will gain perspectives on using AI to enable personalization at scale, improve operational efficiency, and directly link CX initiatives to measurable business outcomes.

Michael Araneta

Michael Araneta

Lead, ASEAN Banking GTM, Amazon Web Services

Alistair Cohen

Alistair Cohen

Principal Solutions Architect, Cloud, Pegasystems

12:25 pm

Ask Questions, Rate Session & Stand a Chance to Win a Robotic Vacuum Cleaner and 1x MOMENTUM True Wireless 4 Earbuds

12:30 pm

Lunch & Networking

1:20 pm

Summit Tracks (Parallel Sessions)

Attend the Track, Ask Questions, Rate Sessions & Stand a Chance to win iPhone 17e

Summit Track A: Designing the Agentic Enterprise – Platforms, Autonomy and Resilient Transformation

1:20 pm – 1:35 pm

Agentic by Design: The Enterprise Platform for Built-In Intelligence

Gibu Kurian Mathew

Gibu Kurian Mathew

VP & GM, Zoho APAC

1:35 pm – 1:40 pm

Rate the Session & Stand a Chance to Win an iPhone 17e

1:40 pm – 1:55 pm

It’s a New Work Day: Architecting the Future-Ready Enterprise of People, Money, and Agents

Shan Moorthy

Shan Moorthy

Chief Technology Officer, APAC, Workday

1:55 pm – 2:00 pm

Rate the Session & Stand a Chance to Win an iPhone 17e

2:00 pm – 2:15 pm

Designing Your Digital Destiny: A Framework for Independence in the AI Era

Nancy Maluso

Nancy Maluso

Executive Vice President, Enterprise Transformation, Origina

2:15 pm – 2:20 pm

Rate the Session & Stand a Chance to Win an iPhone 17e

2:20 pm – 2:35 pm

Risk-Ready vs. Risk-Exposed: Bridging the Cyber Resilience Divide

Tam Chek San

Tam Chek San

Field Technical Director, Cohesity

2:35 pm – 2:40 pm

Rate the Session & Stand a Chance to Win an iPhone 17e

Summit Track B: Scaling the Agentic Enterprise – From Intent to Autonomous Execution

1:20 pm – 1:35 pm

Work at the Speed of Intent: Deploying Agentic AI Across the Enterprise

Joe Kristo

Joe Kristo

Director, Solutions Engineering, Smartsheet

1:35 pm – 1:40 pm

Rate the Session & Stand a Chance to Win an iPhone 17e

1:40 pm – 1:55 pm

From AI Assistants to Agentic Enterprises: Rewiring the Enterprise for Autonomous Execution

Balamurugan Jegatheesan

Balamurugan Jegatheesan

Chief Architect, FPT Asia Pacific

Kelvin Tan

Kelvin Tan

CEO, audax

1:55 pm – 2:00 pm

Rate the Session & Stand a Chance to Win an iPhone 17e

2:00 pm – 2:15 pm

Accelerate Agentic AI Outcomes with Distributed Architecture

Hari Srinivasan

Hari Srinivasan

Principal Technologist, Equinix

2:15 pm – 2:20 pm

Rate the Session & Stand a Chance to Win an iPhone 17e

2:20 pm – 2:35 pm

Scaling Enterprise AGI: From Vision to Value

Leo Li

Leo Li

President of International Business, Ant Digital Technologies

2:35 pm – 2:40 pm

Rate the Session & Stand a Chance to Win an iPhone 17e

2:40 pm

Platinum Tracks (Parallel Sessions)

Attend the Track, Ask Questions, Rate Sessions & Stand a Chance to win iPhone 17e

Platinum Track A: The Self-Driving Enterprise Stack: Infrastructure for Agentic AI

2:40 pm – 2:50 pm

Unlocking AI at scale: AI-Ready Infrastructure from Pilot to Production

Simon Lewry

Simon Lewry

Director, Solution Architect, Digital Realty

2:50 pm – 2:55 pm

Rate the Session & Stand a Chance to Win an iPhone 17e

2:55 pm – 3:05 pm

From Monitoring to Self-healing: The path to Autonomous IT with Agentic AIOps

Luke Fogarty

Luke Fogarty

VP, Technical Services APAC, LogicMonitor

3:05 pm – 3:10 pm

Rate the Session & Stand a Chance to Win an iPhone 17e

3:10 pm – 3:20 pm

Buildng Resilient Data Infrastructure for Agentic AI at Scale

Ankur Raina

Ankur Raina

Sr. Staff Sales Engineer, Cockroach Labs

3:20 pm – 3:25 pm

Rate the Session & Stand a Chance to Win an iPhone 17e

Platinum Track B: AI Data Foundations – Platforms, Governance & Retrival at Scale

2:40 pm – 2:50 pm

Operational Data Platform for AI

Daniel Hand

Daniel Hand

Senior Director, Solutions Engineering, Couchbase

2:50 pm – 2:55 pm

Rate the Session & Stand a Chance to Win an iPhone 17e

2:55 pm – 3:05 pm

Enterprise Content Lake for AI: Unifying Governance, Privacy, and Retrieval-Augmented Generation

Hemant Prasad

Hemant Prasad

Chief Executive Officer, Crest Infosolutions Pte Ltd

3:05 pm – 3:10 pm

Rate the Session & Stand a Chance to Win an iPhone 17e

3:10 pm – 3:20 pm

AI with Heart, at Scale

John Ang

John Ang

Group Chief Technology Officer, EtonHouse International Education Group

3:25 pm

Technology Focus Group Session (Parallel Sessions)

Attend the Track, Ask Questions, Rate Sessions & Stand a Chance to win iPhone 17e

Technology Focus Group Track A: Operationalizing AI – From Faster Development to Intelligent Security

3:25 pm – 3:35 pm

AI-Powered Development: The Hidden Cost of Speed

Gadi Sinai

Gadi Sinai

Regional Director, APJ, Checkmarx

3:35 pm – 3:40 pm

Rate the Session & Stand a Chance to Win an iPhone 17e

3:40 pm – 3:50 pm

AI-Powered Physical Security: The CIO’s New Strategic Asset

Jonathan Ricetti

Jonathan Ricetti

Head of Solutions Engineer, Verkada ASEAN

3:50 pm – 3:55 pm

Rate the Session & Stand a Chance to Win an iPhone 17e

Technology Focus Group Track B: Content Platforms for AI-Ready Enterprises

3:25 pm – 3:35 pm

AI Ready Contents Management Platform

Stanley Abok

Stanley Abok

Regional Solutions Engineer, Cybersecurity & Intelligent Content Management, Netpoleon

3:35 pm – 3:40 pm

Rate the Session & Stand a Chance to Win an iPhone 17e

3:40 pm – 3:50 pm

Improving Visibility and Control Across the Technology Stack

Christina Lee

Christina Lee

Chief Information Officer, APAC, dentsu

Ganga Chirravuri

President, Product and Development APAC, dentsu

3:55 pm

For The CIO – By The CIO Tracks

Track A

3:55 pm – 4:35 pm

Agentic AI in Action: Industry Use Cases and Early Wins

Moderator

Eugene Teh

Eugene Teh

Group Chief Information Officer & Deputy Group Chief Data Officer, SMRT Corporation

Panelist

Nopadol Tangdenchai

Nopadol Tangdenchai

CTO, MC Group Public Company Ltd

Panelist

Vamshi Nagulapati

Vamshi Nagulapati

IT Leader, Southeast Asia, Medtronic

Panelist

Yeow Loye Siew

Yeow Loye Siew

Chief Information Officer, Mandai Wildlife Group

Panelist

Danny Natalies

Danny Natalies

Chief Information Officer, PT Kalbe Farma Tbk

Panelist

Shui-Min	Tan

Shui-Min Tan

Chief Information Technology Officer, National University of Singapore

3:55 pm – 4:35 pm

The CIO Talent Agenda: How Leaders Are Shaping the Future Workforce

Moderator

Christina Lee

Christina Lee

Chief Information Officer, APAC, dentsu

Panelist

Benedict Tan

Benedict Tan

Group Chief Digital Strategy Officer and Chief Data Officer, SingHealth

Panelist

Kshitij Mulay

Kshitij Mulay

Chief Information Officer, Asia, Sephora Asia (LVMH)

Panelist

Karen Salgado

Karen Salgado

Chief Information Officer, Universal Robina Corporation

Panelist

Edy Salim

Edy Salim

Chief Technology Officer, PT Akulaku Finance Indonesia

Panelist

Tze Phei Tee

Tze Phei Tee

Group Chief Information Officer, WASCO Berhad

4:35 pm

Partner Felicitation

4:45 pm

Summary & Close

4:50 pm

Cocktails & Networking

Wrap up the Summit with an evening of cocktails and networking, designed for deeper conversations and valuable connections.

6:30 pm

Close of Summit

CIO Summit

CIO Summit

The Rise of Agentic Systems

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Modernizuj. Chroń. Wyprzedzaj. Przywództwo z mocą Agentic AI

 

IDC CIO Summit Poland 2026 to najważniejsze wydarzenie dla liderów technologii i biznesu, którzy kształtują cyfrową przyszłość przedsiębiorstw w Polsce. 

Jednodniowy szczyt dostarczający konkretnych rozwiązań w obszarach kluczowych dla 2026 roku: modernizacji IT, odporności cybernetycznej, adopcji AI oraz dopasowania technologii do mierzalnych celów biznesowych – w dynamicznym otoczeniu regulacyjnym i rynkowym. 

Program

Konkretne odpowiedzi na strategiczne wyzwania 

Analitycy IDC i liderzy branży pokażą, jak budować elastyczne fundamenty technologiczne, eliminować dług techniczny i wdrażać AI odpowiedzialnie – tak, by technologia napędzała cele biznesowe, a nie tylko je wspierała. 

Keynote’y, panele eksperckie i dyskusje. Jedno źródło: badania IDC, sprawdzone narzędzia i metody przywództwa, które pozwolą Ci zbudować przedsiębiorstwo odporne, bezpieczne i gotowe na innowacje w 2026 roku i kolejnych latach. 

Główne tematy

CIO jako Strateg Biznesowy Od operacji do wizji

W dobie cyfrowej transformacji technologia to nie koszt, to konkurencyjność. Dowiedz się, jak skutecznie wpływać na agendę zarządu, łączyć priorytety IT z celami biznesowymi i kreować innowacje, które przynoszą mierzalną wartość.

Modernizacja, Legacy i Dług Techniczny

Uwolnij zasoby dla innowacji. Zarządzanie długiem technicznym to dziś priorytet strategiczny. Pokażemy, jak uprościć architekturę i zmodernizować systemy legacy, by przesunąć budżet z „utrzymania” na „tworzenie”. Zwinne portfolio to fundament cyfrowej gospodarki. 

Rewolucja Agentic AI Od automatyzacji do autonomii

Agentic AI to krok poza proste algorytmy. Przeanalizujemy, jak bezpiecznie wdrażać i skalować autonomiczne systemy AI, zachowując nadzór nad inteligentnym, samodzielnym przedsiębiorstwem.

Odporność z założenia

Zdolność do przetrwania w niepewnym świecie. Współczesne firmy muszą być gotowe na wszystko. Omówimy adaptacyjne architektury i zintegrowane planowanie ciągłości biznesowej, które pozwalają przetrwać zawirowania gospodarcze i cyberzagrożenia bez utraty dynamiki wzrostu.

Cyberbezpieczeństwo, Zaufanie i Suwerenność Cyfrowa

Zaufanie jako waluta przyszłości. W rozbudowanych ekosystemach cyfrowych bezpieczeństwo danych i suwerenność cyfrowa muszą iść w parze. Dowiedz się, jak budować zaufanie poprzez strategię cloud-first zgodną z regulacjami, tworząc przewagę konkurencyjną.

Budowa Inteligentnego Przedsiębiorstwa. Dane jako Fundament skali

Bez solidnej architektury danych nie ma mowy o skutecznej AI czy analityce. Skupimy się na tym, jak budować dostępne i zarządzalne systemy danych, które pozwalają przewidywać zmiany i szybciej podejmować trafne decyzje.

Analitycy IDC

Lapo Fioretti
Keynote Speaker

Lapo Fioretti

Senior Research Analyst, EMEA AI-Fueled Business Strategies

IDC

Read bio

Ewa Zborowska

Ewa Zborowska

Research Director

IDC

Read bio

Jacek Nawrot

Jacek Nawrot

Senior ICT Executive

IDC

Read bio

Jarosław Smulski

Jarosław Smulski

Senior Program Manager, Systems & Infrastructure Solutions

IDC

Read bio

Prelegenci

Tomasz Kędziora

Tomasz Kędziora

Dyrektor Departamentu Cyberbezpieczeństwa, CISO

P4

Read Bio

Marek Ługowski

Marek Ługowski

Head of Infrastructure

Swiss Krono Group

Read Bio

Paweł Majek

Paweł Majek

Product Director, Poland Go To Market

Visa

Read Bio

Robert Cegliński

Robert Cegliński

Vice President of the Management Board, Chief Risk Officer

PayPo

Read Bio

Aneta Gawrońska

Aneta Gawrońska

Chief Financial Director

Medicover Sport

Read Bio

Paweł Grabowski

Paweł Grabowski

Head of Digital B2B

Żabka Group

Read Bio

Robert Tomaka

Robert Tomaka

CIO

Diagnostyka

Read Bio

Rafał Zbiróg

Rafał Zbiróg

Group CIO

Inter Cars

Read Bio

Tomasz Bednarczuk

Tomasz Bednarczuk

CIO

Kaczmarski Group

Read Bio

Lucyna Michniewicz-Ślaska

Lucyna Michniewicz-Ślaska

CIO

VOX Group

Read Bio

Maciej Borowski

Maciej Borowski

Co-founder & COO

Pirxe

Read Bio

Przemysław Kadula

Przemysław Kadula

Co-founder & CBO

Pirxe

Read Bio

Dariusz Korzun

Dariusz Korzun

Director, Applied AI, Global Cloud Solution Architecture

PepsiCo

Read Bio

Małgorzata McCarthy

Małgorzata McCarthy

Technology Product Leader – Analytics, AI & Data

ManpowerGroup

Read Bio

Robert Pławiak

Robert Pławiak

CDIO/CTO

Polpharma

Read Bio

Agnieszka Bochacka

Agnieszka Bochacka

Global Digital Transformation Director

GE Healthcare

Read Bio

Radosław Maćkiewicz

Radosław Maćkiewicz

Director Centre for Information Technology

Centralny Ośrodek Informatyki

Read Bio

Wiesław Wilk

Wiesław Wilk

CEO

Polska Chmura

Read Bio

Wojciech Wilk

Wojciech Wilk

Regional Director, CEE

HCLSoftware

Read Bio

Marcin Mazurek

Marcin Mazurek

Co-Founder

Bitropy

Read Bio

Marek Laskowski

Marek Laskowski

CIO

Kancelaria Prawna Domański Zakrzewski Palinka

Read Bio

Grzegorz Zalewski

Grzegorz Zalewski

CEO

Aplikacje Krytyczne

Read Bio

Przemysław Szulecki

Przemysław Szulecki

Cyber Risk Senior Manager

HSBC

Read Bio

Monika Kozakiewicz

Monika Kozakiewicz

CEO

NAUTA Shiprepair Yard

Read Bio

Zaufali nam

Miejsce


HOTEL VERTE

UL. MIODOWA 8
00-251 WARSZAWA

WJAZD OD ULICY PODWALE 3A

Partnerzy

Bilety

Bilet Enduser uprawnia do udziału w konferencji w dniu 22 kwietnia 2026 roku.

W ramach tego biletu otrzymujesz dostęp do:

  • inspirujących paneli dyskusyjnych,
  • sesji prowadzonych przez analityków IDC,
  • udziału w stołach dyskusyjnych,
  • sesji networkingowych,
  • wieczornego koktajlu networkingowego z kadrą menedżerską najwyższego szczebla z czołowych firm w Polsce.

 

Dlaczego warto wziąć udział?

Cztery powody, by zarezerwować swoje miejsce

Ekskluzywne dane rynkowe od IDC

IDC przedstawi ekskluzywne dane o inwestycjach w AI, migracji do chmury i najważniejszych wyzwaniach budżetowych.

Rozwiązania realnych wyzwań biznesowych

Roundtable w formule mastermind w kameralnych, tematycznych grupach oraz możliwość omówienia rzeczywistych problemów z CIO, którzy mierzyli się z podobnymi sytuacjami.

Wartościowy networking na poziomie executive

Kameralny format sprzyja pogłębionym, merytorycznym rozmowom z liderami IT. Wymiana doświadczeń z osobami, które rozumieją realia podejmowania decyzji na poziomie C-level.

Format dopasowany do napiętego kalendarza

Skondensowana, jednodniowa formuła zaprojektowana wyłącznie z myślą o kadrze zarządzającej – intensywna agenda bez zbędnych przedłużeń.

Strefa Wiedzy

Zadanie domowe z AI, o które nikt nie prosił (ale które i tak wszyscy dostaną)

Sztuczna inteligencja oficjalnie weszła w etap technologicznego hype’u pod hasłem „można z nią zrobić wszystko”. Sądząc po narracjach dostawców AI oraz części mediów, jest ona złotym kluczem do produktywności, efektywności, optymalizacji i innowacji.

Czytaj dalej

Agentowa przyszłość biznesu: budowanie odporności, suwerenności i innowacji w regionie EMEA

W czasie, gdy organizacje funkcjonują w rzeczywistości naznaczonej niepewnością gospodarczą, zmianami geopolitycznymi oraz nieustannym postępem technologicznym, jedno jest pewne: przyszłość należy do tych, którzy potrafią wykorzystać sztuczną inteligencję, automatyzację i suwerenność do budowania odporności, napędzania innowacji oraz odblokowywania wzrostu.

Czytaj dalej

Ewolucja technologiczna w EMEA – 7 kluczowych trendów zmieniających biznes w 2025 roku

Krajobraz technologiczny w Europie, na Bliskim Wschodzie i w Afryce (EMEA) w 2025 roku zmienia się niezwykle dynamicznie, a innowacje aktywnie przekształcają branże i tworzą nowe możliwości biznesowe.

Czytaj dalej

Executive Dinner

Executive Dinner

IDC, Avanade & Microsoft

Sponsored by

Logo Logo

Realising the impact and value of AI in the contact centre

The UK contact centre landscape is at a pivotal moment, as both major and mid-market organisations move from fragmented, siloed technology stacks toward intelligent, AI-first platforms that drive business growth and innovation. While AI is revolutionising customer service, true transformation requires more than simply layering AI onto existing systems: it demands a redefinition of operational models, seamless integration of front and back-office platforms, and a focus on both customer and employee experience.

 

The opportunity for AI in the contact centre extends well beyond self-service. Automation of routing and repetitive tasks, agent assist technologies, predictive analytics, and improved knowledge management are all reshaping how organisations deliver customer service and empower their workforce. Critically, AI is enabling a fundamental shift in the role of the contact centre: from a traditional cost centre to a strategic profit centre. By unlocking new revenue streams, driving upsell and cross-sell opportunities, and delivering measurable business outcomes, AI-powered contact centres are now positioned as engines of growth rather than just operational overhead.

 

However, realising these benefits requires overcoming significant barriers: prohibitive costs of advanced AI solutions, the challenge of working with unstructured and dispersed data, and a shortage of professional skills to implement and manage these technologies; all of these while ensuring robust security and ethical AI practices.

 

Security, compliance, and governance remain top priorities for UK organisations as they navigate the reputational and regulatory risks associated with AI adoption in contact centres. There is a need to embed compliance and governance into every stage of the transformation journey, from strategic planning and technology integration, to workforce enablement and operational change.

 

Ultimately, organisations that embrace intelligent contact centre transformation will be best positioned to future-proof brand loyalty, foster a culture of innovation in their workforce, and deliver seamless, personalised experiences for their customers. By aligning technology, people, and processes, businesses can unlock the full value of AI and set a new standard for customer engagement in a rapidly evolving market.

 

Join Avanade and IDC to discover how UK organisations can realise the true impact and value of AI in the contact centre. Gain actionable insights and practical guidance for leaders navigating the complexities of AI-first contact centre transformation.

Agenda

Executive Dinner

One Day Event

6:00 pm

Champagne Reception

Guest arrival with welcome drinks to be served

6:30 pm

Welcome from IDC, Avanade & Microsoft

Oru Mohiuddin

Oru Mohiuddin

Research Director, IDC

Jim Sherring

Jim Sherring

Account Director, Microsoft

Stephen Savage

Stephen Savage

Contact Centre Lead, Avanade

7:00 pm

From Cost Centre to Profit Engine

Contact centres are being reframed from a cost centre to a profit centre? Do you agree, and if so which revenue or value levers (e.g. retention, cross‑sell/upsell during service, proactive outreach, reduced churn) would justify a move to CCaaS, and how would you measure success (conversion, save rate, NPS-to-revenue linkage, first‑contact resolution, agent productivity, or even contact avoidance)?

7:35 pm

Barriers and De Risking the Move

What are the biggest obstacles holding you back from adopting a new CCaaS platform? Legacy integrations, operational risk, data residency/compliance, workforce and union considerations, change management, or contracts? Which de‑risking patterns (pilot ‘surround plays’, phased migrations, coexistence, agent‑in‑the‑loop guardrails, outcome‑based milestones) would make the transition more comfortable?

8:15 pm

AI First Operating Model, not just Technology

If you could design your customer contact operating model from scratch for the next 12–24 months, which AI‑enabled capabilities would be non‑negotiable (e.g., conversational self‑service, real‑time agent assist and summarisation, personalisation, transcription & translation, unified routing across all channels, knowledge automation, end‑to‑end analytics), and how would that reshape roles, metrics, skilling, and TCO compared to your current stack?

8:45 pm

Feedback Forms

Coffee Served & Evaluation Forms Distributed

8:55 pm

Thank you from IDC, Avanade & Microsoft

Oru Mohiuddin

Oru Mohiuddin

Research Director, IDC

Jim Sherring

Jim Sherring

Account Director, Microsoft

Stephen Savage

Stephen Savage

Contact Centre Lead, Avanade

Venue

The Andaz Hotel

40 Liverpool Street, EC2M 7QN London, United Kingdom

About Avanade

Avanade is the world’s leading expert on Microsoft. Trusted by over 7,000 clients worldwide, we deliver reliable, AI-driven solutions that solve business challenges of all sizes and unlock the full potential of people and technology. Together with Accenture, we combine global scale with local expertise in AI, cloud, data analytics, cybersecurity, and ERP to design solutions that prioritize people and drive meaningful impact. Since 2000, Avanade has leveraged its close partnership with Microsoft to bring the latest technologies to market, serving as Microsoft’s “Client Zero” and earning, with Accenture, Microsoft’s Global SI Partner of the Year Award a record 20 times. We champion diversity, inclusion, and sustainability, ensuring our work benefits society and business. Avanade. Do what matters. Learn more at www.avanade.com and follow us on  LinkedIn.

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