Turning AI into Business Value

9 Jun 2026

United Arab Emirates

Turning AI into Business Value

Balancing Cost, Speed, and Scale

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Overview

The UAE has emerged as one of the region’s most active AI economies, with enterprises showing a strong appetite for AI-led transformation. According to IDC, AI ranks among the country’s top digital investment priorities, with 78% of UAE organizations expected to increase AI and digital investments in 2026. The current geopolitical scenario, however, introduces a more complex operating environment shaped by greater cost pressure, risk sensitivity, and increased scrutiny of investment decisions.

For CIOs, the focus now is on sustaining AI momentum and delivering measurable business value amid increasing uncertainty. In today’s environment, business and technology leaders must not only justify AI investments but also ensure their AI strategies are resilient in the face of operational, economic, and geopolitical disruption.

 

 

The IDC Middle East Virtual Roadshow – UAE brings a focused, insight-led look at how organizations can keep AI moving forward in a more complex, cost-conscious environment. Led by IDC analysts and backed by the latest research, the session is designed to help you align AI initiatives with clear business priorities and measurable outcomes.

Discover how to prioritize high-impact, low-risk use cases, optimize cloud performance and cost, and strengthen your data, governance, and sovereignty foundations—while building resilient AI operating models that support your next move with confidence.

Key Themes

Prioritize AI Deployments with Measurable ROI

Revalidate Cloud and Infrastructure Resilience

Strengthen Cyber Readiness

Reassess Data Governance, Sovereignty, and Compliance

Modernize Data Platforms for AI Readiness

Diversify Technology Supply Chains

Agenda

Turning AI into Business Value

One Day Event

11:00 am

Welcome Address

11:05 am

IDC Keynote: Future-Proofing AI Agendas for Long-Term Business Value

AI investment must now prove long-term value. In this IDC keynote, analysts share how to align AI to business priorities, build resilience, and scale with confidence for a sustained competitive edge.

11:20 am

Architecting for Data Sovereignty: Hybrid, Multi-Cloud, and Edge Strategies

As data sovereignty becomes a critical business requirement, organizations must rethink how and where data is managed. This session explores how hybrid, multi-cloud, and edge strategies can help you balance compliance, performance, and flexibility—so your architecture supports both control and growth.

11:30 am

Operationalizing AI: Bridging the Gap Between Data, Models & Business Impact

Turning AI into real business impact requires more than models—it demands alignment across data, processes, and outcomes. This session explores how to operationalize AI effectively, bridging the gap between experimentation and measurable value.

11:40 am

Optimizing Cloud for AI: Cost, Performance, and Scalability Considerations

AI workloads are pushing cloud strategies to evolve. This session unpacks how to optimize for cost, performance, and scalability—ensuring your cloud foundation can support AI growth without compromising efficiency.

11:50 am

Securing the AI Enterprise: Managing Risk in an Intelligent Threat Landscape

As AI expands the threat surface, security must evolve with it. This session examines how to manage risk in an intelligent threat landscape, helping you safeguard data, models, and systems while maintaining trust and resilience.

12:00 pm

From Data to Value: How Enterprises are driving Business Impact in AI Era

In the AI era, data only matters when it drives outcomes. This session highlights how enterprises are turning data into tangible business value—connecting insight to action and impact.

12:10 pm

Driving Agility and Continuity Through Low-Code Adoption

Speed and adaptability are now essential for resilience. This session explores how low-code adoption enables greater agility and continuity, empowering teams to innovate faster and respond to change with confidence.

12:20 pm

Gold Tracks (Parallel Sessions)

Track A

12:20 pm – 12:35 pm

Making Data Sovereignty Work in a More Uncertain Environment

12:35 pm – 12:50 pm

Building Trusted Data Foundations for Resilience

12:50 pm – 1:05 pm

Zero Trust: Redefining the Modern Security Perimeter

Track B

12:20 pm – 12:35 pm

Building Cloud Resilience for the AI-Driven Enterprise

12:35 pm – 12:50 pm

Resilient AI Infrastructure: Building for Performance, Cost, and Continuity

12:50 pm – 1:05 pm

Upskilling the workforce for the agentic era

1:05 pm

Summary & Takeaways, IDC

1:15 pm

Close of Event

Speakers

Ranjit Rajan

Ranjit Rajan

Vice President, Research (META)

IDC

Read Bio

Harish Dunakhe

Harish Dunakhe

Senior Research Director, Software & Cloud (META)

IDC

Read Bio

Shilpi Handa

Shilpi Handa

Associate Research Director (META)

IDC

Read Bio

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Knowledge Hub- Notis Iliopoulos_Obrela

Partner Spotlight

Notis Iliopoulos ,
EVP of MRC
Obrela
Partner Spotlight

Operationalizing Cybersecurity Through Outcome-Based Delivery, Quantified Risk, and Resilience-First Prioritization

Cybersecurity becomes truly effective when it operates like a business capability, not a collection of tools and one-off projects. “Operationalizing” cybersecurity means building a repeatable way to deliver protection, detection, response, and recovery—consistently, measurably, and at scale. The shift is simple but profound: move from activity (“we deployed X”) to impact (“we reduced downtime risk on critical services”).

 

The foundation is outcome-based delivery. Instead of funding disconnected initiatives, organizations define a small set of outcomes leadership cares about—such as reduced ransomware-driven interruption, faster containment of identity compromise, improved recovery confidence, or stronger assurance for critical suppliers. Each outcome is supported by operational services (e.g., identity, exposure management, detection engineering, incident readiness) delivered through standard workflows and playbooks. Success is measured with performance indicators that demonstrate real change: containment time, restore-test pass rate, patch latency, privileged access coverage, and reduction in high-severity incidents.

 

To prioritize intelligently, organizations need quantified risk, not just qualitative heatmaps. Scenario-based quantification translates cyber threats into decision-grade business terms: likelihood ranges, loss ranges, and the expected reduction from specific controls. This enables budget optimization using a familiar logic—risk reduction per dollar, time-to-value, and feasibility—while making residual risk explicit and governable.

 

Finally, the most strategic programs apply resilience-first prioritization. Not every risk matters equally; the focus should be where cyber events threaten operational continuity. Investments that reduce time-to-detect, time-to-contain, time-to-recover, and blast radius typically deliver the highest resilience uplift. When cybersecurity is operationalized through outcomes, quantified risk, and resilience-led priorities, spend becomes easier to justify—and far harder to cut—because it demonstrably protects the organization’s ability to operate.

AI Sovereignty and Resiliency

23 Apr 2026

United Arab Emirates

AI Sovereignty and Resiliency

What CIOs Must Prioritize Now

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Overview

The Middle East is navigating a period of significant geopolitical and economic change. For technology leaders in the UAE, the priority is not only to manage risk, but also to sustain innovation, resilience, and long-term digital progress in an increasingly complex environment.

The current crisis is introducing new variables into the global technology economy. IDC’s latest outlook indicates that IT spending in the Middle East and Africa is expected to grow by around 5% in 2026, with a downside scenario of 3–4% growth should geopolitical pressures persist. At the same time, IDC expects the near-term impact to be more toward timing and spending mix shifts than by a broad pullback in demand.

The regional picture is unlikely to be uniform. Gulf markets such as the UAE are expected to show greater near-term resilience than more import-dependent economies, giving CIOs in the Emirates a different challenge: how to maintain momentum on strategic priorities while adapting to shifting risk, regulatory, and investment conditions.

Join Us

The IDC Middle East Virtual Roadshow – UAE Edition will explore how these forces are reshaping CIO priorities in the Emirates and what they mean for technology investment, AI adoption, digital sovereignty, cybersecurity, and enterprise resilience in the months ahead.

Key Imperatives

Resilience First

Ensuring enterprise operations remain uninterrupted through stronger infrastructure, disaster recovery, and business continuity strategies.

Digital Sovereignty

Strengthening control over data, infrastructure, and digital ecosystems to support strategic autonomy in the Middle East.

AI Acceleration

Sustaining AI innovation and scaling intelligent capabilities even as organizations navigate crisis.

Cloud Continuity

Designing resilient cloud architectures that support multi-region availability, operational stability, and sovereign requirements.

Cyber Protection

Safeguarding digital infrastructure, data, and enterprise operations against evolving cyber threats and disruptions.

Smart Investment

Balancing cost pressures while prioritizing strategic technology investments that drive long-term innovation and resilience.

Agenda

AI Sovereignty and Resiliency

One Day Event

11:00 am

Welcome Address

11:05 am

IDC Keynote: The CIO Agenda Reset: What’s Changing for Technology Leaders in the GCC

Attendees will gain insights into new priorities around resilience, data sovereignty, multi-cloud strategies, and talent transformation as CIOs navigate an increasingly AI-first, regulation-driven, and fast-growing digital economy.

Ranjit Rajan

Ranjit Rajan

Vice President, Research (META), IDC

11:20 am

Anchored in Intelligence: AI, Data Sovereignty & Resilience in Shifting Economies

The rules of the digital economy are being rewritten. As Gulf economies navigate an era of unprecedented change, the ability to harness AI while maintaining control over data and digital infrastructure has never been more critical. AI is the new currency of power — and for organizations across the region, harnessing the value whilst maintaining sovereignty and resilience is no longer optional; they are strategic imperatives.

Join ServiceNow as we examine the strategies, technologies and practices needed to build intelligent, sovereign and resilient foundations — ones that withstand disruption and drive sustainable long-term growth.

Ask Questions and stand a chance to win exciting e-gift vouchers.

Tolga Tutel

Tolga Tutel

Field CTO, Middle East & Africa, ServiceNow

Shakeel Baig

Shakeel Baig

Specialized Solutions Sales Leader, Saudi Arabia, ServiceNow

11:35 am

Cloud That Doesn’t Stop: Architecting for Availability When It Matters Most

This session highlights how to design cloud systems for high availability and resilience. It covers key practices like fault isolation, multi-region architecture, automated recovery, and observability. Attendees will gain practical insights into building systems that stay reliable and responsive—even during failures or peak demand.

Ask Questions and stand a chance to win exciting e-gift vouchers.

Ahmed I Farrag

Ahmed I Farrag

Chief Technology Officer, IBM

11:50 am

Doing More with Less: Balancing Cost Pressures While Sustaining Innovation

This session highlights how organizations can optimize costs without slowing innovation. It explores strategies such as smart cloud spending, prioritizing high-impact initiatives, automation, and efficient resource allocation.

Ask Questions and stand a chance to win exciting e-gift vouchers.

12:05 pm

Disaster Recovery Reimagined: Preparing for Disruption Before It Happens

This session highlights how disaster recovery is evolving from reactive planning to proactive resilience. It explores strategies such as automated failover, multi-region readiness, continuous data protection, and regular testing to ensure rapid recovery.

Ask Questions and stand a chance to win exciting e-gift vouchers.

Marc Merheb

Marc Merheb

Director Solutions Consulting, Middle East Region, OpenText

12:20 pm

Smarter Spending: How CIOs Are Reprioritizing Technology Investments

This session highlights how CIOs are reshaping technology investments to deliver greater business value. It explores shifts toward high-impact initiatives like AI, automation, and digital platforms, while optimizing legacy spend and reducing inefficiencies.

Ask Questions and stand a chance to win exciting e-gift vouchers.

12:50 pm

Governance, Protection and Resiliency in the era of AI

Ask Questions and stand a chance to win exciting e-gift vouchers.

Cliff Madru

Cliff Madru

Vice President, Digital Solutions, Iron Mountain

1:05 pm

From Risk to Resilience in the AI Era

The role of the CISO is expanding faster than ever. AI adoption is accelerating, regulatory pressure is intensifying, and boards expect clearer answers on risk, resilience, and return on security investment. At the same time, CISOs face growing personal accountability while still being expected to enable innovation rather than slow it down.
In this executive level session, let us unpack the key findings from The CISO Report 2026: From Risk to Resilience in the AI Era and explore what they mean for security leaders

Ask Questions and stand a chance to win exciting e-gift vouchers.

Tom Gamali

Tom Gamali

Field CTO & Strategic Advisor, MEA-TRC, Splunk

1:20 pm

Beyond Digital Ghosts: Defending the New AI Attack Surface

Bilal Issa

Bilal Issa

Technical Manager, Gulf, TrendAI

1:35 pm

Gold Tracks (Parallel Sessions)

Join the tracks to participate in the session kickoff raffle.

Ask Questions and stand a chance to win exciting e-gift vouchers.

Track A

1:35 pm – 1:45 pm

Cyber Resiliency Journey Maps

Hazem AbuShaban
Senior Systems Engineer & Cyber SME – UAE, Commvault
1:45 pm – 1:55 pm

The Sovereign Intelligence: Fueling Regional Innovation via Logical Data Management

Dr. Alexey Sidorov
Chief Data Evangelist and Data Management Director, Denodo
1:55 pm – 2:05 pm

When Supply Chains Shift: Navigating Infrastructure and Technology Disruptions

Umar Qayum
Senior Sales Engineer, Ping Identity

Track B

1:35 pm – 1:45 pm

Preemptive Security in an AI World

Tareq Momani
Head of Systems Engineering, Middle East, Infoblox
1:45 pm – 1:55 pm

Trusted & Sovereign AI in Action — From Insight to Responsible Execution

Faye Murray
Field Chief Data Officer (EMEA), Dataiku
2:05 pm

Summary & Takeaways, IDC

2:15 pm

Close of Event

Speakers

Shakeel Baig

Shakeel Baig

Specialized Solutions Sales Leader, Saudi Arabia

ServiceNow

Read Bio

Tolga Tutel

Tolga Tutel

Field CTO, Middle East & Africa

ServiceNow

Read Bio

Ahmed I Farrag

Ahmed I Farrag

Chief Technology Officer

IBM

Read Bio

Samer Hasan

Samer Hasan

Senior Solutions Engineer, Strategic

Cloudflare

Read Bio

Anirban Mukherjee

Anirban Mukherjee

Director of Solutions Architecture, Middle East & North Africa (MENA)

Red Hat

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Marc Merheb

Marc Merheb

Director Solutions Consulting, Middle East Region

OpenText

Read Bio

Hazem AbuShaban

Hazem AbuShaban

Senior Systems Engineer & Cyber SME – UAE

Commvault

Read Bio

Dr. Alexey Sidorov

Dr. Alexey Sidorov

Chief Data Evangelist and Data Management Director

Denodo

Read Bio

Tareq Momani

Tareq Momani

Head of Systems Engineering, Middle East

Infoblox

Read Bio

Cliff Madru

Cliff Madru

Vice President, Digital Solutions

Iron Mountain

Read Bio

Faye Murray

Faye Murray

Field Chief Data Officer (EMEA)

Dataiku

Read Bio

Tom Gamali

Tom Gamali

Field CTO & Strategic Advisor, MEA-TRC

Splunk

Read Bio

Rob Greenman

Rob Greenman

Principal Sales Engineer

Ping Identity

Read Bio

Knowledge Hub

Rethinking Digital Sovereignty in a Disrupted World

For years, digital transformation was measured by speed, scale, and efficiency. Today, resilience is emerging as a defining metric. As digital infrastructure becomes part of a nation’s critical fabric, disruptions no longer remain confined to IT — they impact economies, public services, and trust itself.

Hande Akdede Erbay
IBM
Director, Data Platform, Middle East and Africa
Learn More

Partners

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Knowledge Hub- Shilpi Handa

IDC Spotlight

Shilpi Handa,
Associate Research Director (META)
IDC
IDC Spotlight

Future Trends and Outlook for Cybersecurity in the META Region

The cybersecurity landscape in the Middle East, Türkiye, and Africa (META) is undergoing a structural shift, propelled by accelerated digital transformation, pervasive AI adoption, and a regulatory environment that is both expanding and fragmenting. IDC forecasts that regional cybersecurity spending will surpass $12.5 billion in 2026 (up 14% year on year), with software and identity security outpacing other segments. The region is evolving from a consumer of cyber innovation to a producer, prioritizing sovereign trust, AI security, and cyber-physical resilience as strategic imperatives.

 

Agentic AI is moving rapidly from pilot to production, enabling real-time detection, mitigation, and self-healing across IT, OT, and cloud. While 85% of META organizations report having an AI strategy, fewer than 20% have implemented dedicated AI security frameworks — highlighting a critical gap as CISOs elevate AI governance, model security, and adversarial defense. Identity has become the fulcrum of cyber maturity, with GenAI and deepfake-driven fraud now the top threat vector, driving adoption of ITDR, IGaaS, and behavioral analytics, often integrated with national ID systems.

 

Cyber-physical risk is escalating: over 45% of organizations report increased incidents, and while 70% have integrated IT/OT, less than a quarter have dedicated OT security. Investments are accelerating in OT-MDR, protocol-native AI firewalls, and digital twins, underpinned by critical infrastructure mandates. The region is also shifting from fragmented, best-of-breed tools to platform-centric architectures that unify telemetry and automate response, driven by operational resilience and regulatory alignment rather than vendor lock-in.

 

CISOs must prioritize platform integration, agentic AI with explainability, robust identity and fraud defense, and cyber-physical security. Operationalizing sovereign trust and modernizing for hybrid/cloud-native environments are essential, as is closing workforce gaps through AI augmentation and upskilling. These actions are foundational for sustaining cyber resilience and regulatory compliance in META’s rapidly evolving threat and compliance landscape.