Harish Dunakhe leads IDC’s research & advisory practice for the software program in the Middle East, Africa, and Turkey (META) region.
He is responsible for a team of research analysts and manages the delivery of insights in IDC’s software program and syndicated research. Harish and his team have expertise in studying technology trends to provide our clients with thought leadership and actionable insights. He is based in Dubai.

Harish has a strong understanding of leveraging technologies to solve business problems in the public sector, travel & transportation, hospitality, IT, and retail. He has significant knowledge of emerging technologies such as blockchain, RPA, artificial intelligence, and cloud. He works with clients to understand the intricacies, opportunities, and challenges involved in their technology transformation journeys.

Harish brings more than 17 years of experience working with leading system integrators and other technology companies across the Middle East, South Asia, and India. Prior to joining IDC, he held senior roles spanning technology sales strategy, program governance, and large account business planning at Global MNCs such as Wipro, DXC Technology, and Sonata Software.

Shukri Eid is a 25-year veteran in the technology and consulting industry with a proven track record of transforming businesses across the Middle East and Africa region.

As General Manager of IBM Gulf, Levant and Pakistan, Shukri is responsible for IBM’s overall business operations, driving business growth and client satisfaction. Prior to returning to IBM, Shukri served as Regional Managing Director for the Gulf region at Cisco, where he drove the company’s digital agenda, competitive positioning, and business strategy.

During his tenure, Shukri held the position of Senior Director within the Country Digitization Acceleration (CDA) team, working with government and industry stakeholders to accelerate the national digitization strategies. He also led a diverse team of senior consulting professionals as the Director of Cisco Consulting Services in Emerging Markets and the Director of Internet Business Solutions Group (IBSG).

Earlier in his career, Shukri held senior roles at IBM Global Business Services and PwC, where he led the implementation of high-profile strategies and IT transformational engagements.

Shukri is valued for building results-oriented and enthusiastic teams and has established himself as a thought leader and agent of change in fast-evolving, dynamic markets. He is known for his deliberate, strategic approach to complex challenges, authenticity, and people management skills.

Shukri has a master’s degree in business administration from the University of Strathclyde in the UK and a bachelor’s degree in electrical and computer engineering from Jordan University of Science & Technology.

Junaid is a Brand Technical Specialist at IBM with nearly 20 years of IT experience, helping organizations achieve real‑time financial transparency and unlock smarter, more efficient cloud operations. Throughout his career, Junaid has supported clients across diverse industries including financial institutions by delivering strategic guidance, technical expertise, and trusted advisory leadership. Junaid brings to table a combination of technical insight and practical strategy, guiding financial institutions to optimize spend and turn complexity into clear, measurable results.