European Utilities Xchange
From Progress to Precision
The Next Phase of the Energy Transition Demands Precision
The energy transition is no longer defined by ambition or momentum alone. Progress has been made and it is undeniable, but progress by itself is no longer enough. Today, the challenge facing European utilities is one of precision.
Energy systems are becoming more dynamic, distributed, and complex. Electrification is accelerating, renewable integration is deepening, and AI is moving into operational reality. Demand, from datacenters to prosumers, is reshaping the grid in real time. In this new era, success will not be measured by how much progress is achieved, but by how precisely it is orchestrated.
Utilities must lead with clarity and control. The future belongs to those who can move from reactive to predictive, and ultimately to precise. The IDC European Utilities Xchange 2027 will bring together industry leaders to explore how to master this next phase of the transition, turning complexity into coordination, data into decisions, and innovation into impact. Because the future of energy will not be defined by progress alone, but by the precision with which it is delivered.
Speakers
Roberta Bigliani
Group Vice President, Global Lead for Energy & Retail Insights and Industry Hub
IDC
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Gaia Gallotti
Head of IDC Energy Insights Europe
IDC
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Jean-Francois Segalotto
Senior Associate Advisor
IDC
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John Villali
Senior Research Director
IDC
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Roberta Bigliani
Roberta Bigliani is a Group Vice President at IDC, and Global Lead for Energy Insights, Retail Insights, and the IDC Industry Hub.
She leads IDC’s global research, data, and custom delivery agendas for energy, utilities, and retail, and oversees the Industry Hub, which drives cross-industry initiatives and collaboration.
A recognized expert in industry and business transformation, with longstanding experience in energy and utilities, Roberta’s work centers on how AI and digital technologies are reshaping the industry – enabling new business and operating models, enhancing operations and customer experiences, and effectively integrating IT and operational technology.
Her work combines deep sector expertise with a cross-industry lens, helping organizations understand how disruption and innovation propagate across sectors and markets.
Roberta regularly advises senior managers and executives at both technology suppliers and end-user organizations, speaks at international conferences, and moderates executive-level discussions.
She is based in Milan, Italy.
Event Sessions
Day 2 12:25 pm
Connecting the Dots: Strategic Implications for the Utilities Industry
Day 1 1:10 pm
Powering Progress Together: Decoding Signals in a Noisy World
Gaia Gallotti
Ms Gallotti joined IDC Energy Insights in 2007, prior to which she collaborated with IDC Manufacturing Insights and IDC Retail Insights.
Ms. Gallotti supports the IDC Energy Insights team by researching, writing standardized reports based on annual surveys on Utility end users and their IT industry-specific solutions, enterprise solutions, budget spending and decision making strategies. She handles the IT spending forecast models for the IDC Energy Insights’ Utilities coverage and writing the appropriate reports. Ms. Gallotti also conducts qualitative research for the quarterly updates for both the Utilities and Clean Energy sectors, covering topics such as Smart Grids, Capture Carbon and Storage, Renewable energies, Distributed Generation and Energy Efficiency.
Ms. Gallotti is involved in IDC Energy Insights worldwide customs projects, as well as in the preparation and delivery ad hoc presentations for industry conferences given throughout EMEA concerning current events in the EMEA Utilities and Clean Energy sectors.
Ms. Gallotti regularly contributes to the IDC Energy Insights blog on the IDC Energy Insights Community (http://idc-insights-community.com/energy) and tweets (@gaiagallotti). Ms. Gallotti graduated in May 2006 from the University of Puget Sound (USA) with a B.A. in both International Business and International Affairs with China. As part of her studies she spent six months in a study abroad program to Taizhong (Taiwan) and Beijing (PRC) attending Mandarin courses, Chinese politics courses and Chinese economics courses. Ms. Gallotti is bilingual Italian-English, fluent in French and proficient in Mandarin Chinese.
Event Sessions
Day 2 12:25 pm
Connecting the Dots: Strategic Implications for the Utilities Industry
Day 2 11:55 am
North America Under Stress: What Happens When Load Growth, DER Penetration, and Affordability Collide?
Day 2 9:30 am
Aligning on the Future: UtilityAI Pro, Data Fabric and the AI-Powered Utility
As electrification and grid volatility accelerate, legacy data architectures are no longer sufficient. This session explores the leap from horizontal AI to Utility AI Pro – the industry’s first verticalised intelligence platform. Discover how a Data Fabric foundation allows CXOs to eliminate technical debt, unlock 10X data granularity and transform the grid from a passive asset into a dynamic, self-optimising engine.
Jean-Francois Segalotto
Jean-François Segalotto is the Associate Research Director for IDC Energy Insights in Europe. In his role, he is responsible for conducting region-focused research providing full coverage of the utilities industry value chain. Segalotto leads the “European Utility IT and Operational Technologies Strategies” advisory service, which provides full coverage of the utility industry value chain. In his role, Segalotto covers a wide range of industry-specific themes, including smart grids, mobility, Internet of Things, connectivity and networks, and business systems supporting smart customer operations and digital transformation.
Leading up to his role in IDC, Jean-François spent over nine years as a market analyst in the telecoms, broadcast and digital media sectors, working first at ThinkTel (Milan), and e-Media Research (Milan, London). He has also collaborated as a research fellow and co-author with the IMF’s Monetary and Capital Markets Department on monetary institutional frameworks and monetary policy.
Segalotto is bilingual Italian-French and fluent in English.
He is based at the IDC Italy office in Milan.
Event Sessions
Day 2 9:00 am
Data Centers as a Stress Test for Utility Strategy: From Grid Constraint to System Redesign in the AI Era
John Villali
Event Sessions
Day 2 11:55 am
North America Under Stress: What Happens When Load Growth, DER Penetration, and Affordability Collide?
Partners
Schneider Electric
At Schneider, we believe access to energy and digital is a basic human right. We empower all to do more with less, ensuring Life Is On everywhere, for everyone, at every moment.
We provide energy and automation digital solutions for efficiency and sustainability. We combine world- leading energy technologies, real-time automation, software and services into integrated solutions for Homes, Buildings, Data Centers, Infrastructure and Industries.
We are committed to unleash the infinite possibilities of an open, global, innovative community that is passionate with our Meaningful Purpose, Inclusive and Empowered values.
Bidgely
Bidgely is an AI-Powered Energy Intelligence company helping energy, gas & water retailers turn smart meter (AMI) data into meaningful & actionable intelligence for both consumers and the grid.
Our multipatented technology delivers appliance-level insights, creating a unique ‘energy profile’ for every consumer! This drives personalized engagement, demand flexibility and operational savings.
Trusted by 50+ global energy providers (40M+ meters), we consistently deliver measurable outcomes – improved engagement, accelerated TOU adoption, demand shift to off-peak, and fewer high-bill calls – resulting in millions in cost savings for our utility partners.
Across Europe, we power 1.5+ million consumers, witnessing a 10-20x growth across energy retailers in the last 5 years, while meeting consumers’ expectations of their retailer.
Ferranti
Ferranti helps energy and utilities companies to create a better customer experience with our cloud-based platform MECOMS 365. We empower people to achieve more together by combining operational excellence with the right business insight. Alleviating customers daily tasks by focusing on usability, automation and management by exception is our number one priority.
Ferranti has over 45 years of experience in building a prospect-to-cash platform for operators in the Energy & utility market. We have been able to build this know-how thanks to expert passionate people that are at the heart of our culture, boosting an engineering culture where dedication and commitment are key.
Discover how the MECOMS 365 platform can strengthen your organization. With our Customer Engagement, CIS, MDM, P&Q and Process Orchestration capabilities we help many utility clients throughout the world. MECOMS 365 can become your loyal companion to support you in your ever-changing business needs.
The MECOMS 365 platform easily and quickly adapts to the changing business needs of any utility in both regulated and deregulated markets. It enables a utility of any size to streamline business processes and combine high efficiency with first-class customer service. Plus, we help you detect operational inefficiencies and discover new business opportunities.
By having a modular design, the MECOMS 365 Platform can be used as a stand-alone solution or in combination with existing applications in your landscape by making use of our standard API’s and integration methods.
Venue
Las Arenas Balneario Resort
C/ d’Eugènia Viñes, 22, 24, Poblados Marítimos, 46011 Valencia, Spain
Contact Us
Gian Carlo De La Paz
Senior Event Manager, IDC Xchange
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Gian Carlo De La Paz
gdelapaz@idc.com
Kikki Godskesen
Event Sponsorship Sales Europe, IDC
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Kikki Godskesen
kgodskesen@idc.com
