Speakers
Eren Eser
Eren is a seasoned analyst with 20+ years of experience in the ICT sector. He directs all IDC ICT research and consulting engagements in Türkiye, and all sustainability research and consulting projects across the Middle East, Türkiye, and Africa (META).
Based in Istanbul, Eren has been involved in projects ranging from market forecasts to strategic consulting engagements on market entry, competitive analysis, go-to-market strategies, technology marketing, and end-user studies. Eren’s vast experience in the IT services, cloud, software, and telecommunications domains helps IDC clients understand the impact of technology-enabled, sustainable transformation processes in the context of sustainable digital business strategies, operations, products, and services. In addition to his research and consulting activities, Eren is a speaker at industry events.
Prior to joining IDC in 2017, Eren spent more than a decade in IT industry roles spanning portfolio management, channel and business development, pricing, and software development at companies including Turk Telekom and TAI.
Eren earned a bachelor’s degree in electrical and electronics engineering and an MBA focused on technology road mapping for strategy and innovation, both from Middle East Technical University. He received a master of science in information systems, with a thesis on modeling mobile telecommunications services, from Middle East Technical University. During his academic endeavors, he studied for one semester at the University of Copenhagen, and for one semester at Harvard University. He is pursuing a marketing PhD focused on sustainability.
Event Sessions
Wednesday, November 19 2025 9:40 am | Location:
IDC Keynote – The New CIO Agenda: Orchestrating Digital Business in the Age of AI
As AI reshapes every facet of enterprise operations, the CIO’s role is evolving from technology enabler to strategic business orchestrator. In this presentation, we’ll explore how forward-thinking CIOs are redefining their agendas to lead in an AI-powered world—balancing innovation with governance, agility with resilience, and experimentation with measurable outcomes. From architecting intelligent infrastructure and embedding AI into core workflows to driving cross-functional collaboration and upskilling the workforce, this session will provide a blueprint for CIOs looking to lead AI transformation at scale.
Hayriye Karadeniz
Event Sessions
Wednesday, November 19 2025 10:00 am | Location:
CIO Challenge: Strategy for AI Success
AI promises transformative value, but realizing its potential requires more than just adopting new tools—it demands a clear, enterprise-wide strategy led from the top. This panel will dive into the unique challenges and opportunities CIOs face in driving AI success across the organization. From aligning AI initiatives with business goals and securing executive buy-in to modernizing data infrastructure, managing risk, and navigating change, our panel of seasoned CIOs and technology leaders will share their real-world lessons and strategic playbooks.
Akın Börekçi
Event Sessions
Wednesday, November 19 2025 10:00 am | Location:
CIO Challenge: Strategy for AI Success
AI promises transformative value, but realizing its potential requires more than just adopting new tools—it demands a clear, enterprise-wide strategy led from the top. This panel will dive into the unique challenges and opportunities CIOs face in driving AI success across the organization. From aligning AI initiatives with business goals and securing executive buy-in to modernizing data infrastructure, managing risk, and navigating change, our panel of seasoned CIOs and technology leaders will share their real-world lessons and strategic playbooks.
Tunç Şenyol
Event Sessions
Wednesday, November 19 2025 1:30 pm | Location:
The C-Suite and AI: Balancing Value, Growth, and People
Ayşegül Gürkale
Event Sessions
Wednesday, November 19 2025 1:30 pm | Location:
The C-Suite and AI: Balancing Value, Growth, and People
Burcu Batı
Nursel Ölmez Ateş
Event Sessions
Wednesday, November 19 2025 1:30 pm | Location:
The C-Suite and AI: Balancing Value, Growth, and People
Mert Uygur
Kaan Konak
Event Sessions
Wednesday, November 19 2025 2:40 pm | Location:
Building the Next Generation Digital Infrastructure: Bridging Technology Investments with Business Outcomes
Emre Yüksel
Event Sessions
Wednesday, November 19 2025 2:40 pm | Location:
Building the Next Generation Digital Infrastructure: Bridging Technology Investments with Business Outcomes
Engin Kavas
Event Sessions
Wednesday, November 19 2025 2:40 pm | Location:
Building the Next Generation Digital Infrastructure: Bridging Technology Investments with Business Outcomes
İsmihan Baysal Anderson
Event Sessions
Wednesday, November 19 2025 2:40 pm | Location:
Building the Next Generation Digital Infrastructure: Bridging Technology Investments with Business Outcomes
Aydın Çetin
Event Sessions
Wednesday, November 19 2025 11:40 am | Location:
IT Teams for the AI Future: Attracting, Retaining, and Upskilling Talent
Altuğ Soydan
Osman Özdemir
Event Sessions
Wednesday, November 19 2025 2:30 pm | Location:
End-to-End Observability for Gen AI, Agentic AI and LLM Workloads
There is a rush to AI: there are many AI projects that are being customized and under development, with big investments made in time and resources. Yet, only a small portion of them are in production.
Considering AI, Gen AI, Agentic AI, and LLM project developments are fairly new and include a lot of trial and error, keeping development efficiency and quality under control, and moving them to production tell us: Observability is the catalyst to roll out cost-efficient, high-quality, high-performing projects.
Headlines cover high investment for AI. Soon, we will be seeing more headlines of abandoned, cancelled, or delayed AI projects. Dynatrace comes to rescue both development and operation of AI projects end to end.
Ali İnal
Event Sessions
Wednesday, November 19 2025 3:20 pm | Location:
Driving C-Suite Cooperation for a Superior Employee Experience
Serdar Kiraz
Event Sessions
Wednesday, November 19 2025 3:20 pm | Location:
Driving C-Suite Cooperation for a Superior Employee Experience
Mehmet Ufuk Dokuzluoğlu
Event Sessions
Wednesday, November 19 2025 3:20 pm | Location:
Driving C-Suite Cooperation for a Superior Employee Experience
Dr. Emre Sert
Aydın Bozdemir
Event Sessions
Wednesday, November 19 2025 10:55 am | Location:
Next-Gen Insurance Experience: Digital Transformation with Anadolu Sigorta
At the event, we will discuss the AI-based digital assistant transformation implemented in collaboration with Softtech and Anadolu Sigorta. Our goal is to demonstrate how the “agentic” approach creates tangible value in insurance. We will share the contributions of solutions such as the Agency Assistant, Customer Chief Agent, and HR Assistant, developed in line with Anadolu Sigorta’s goal of transforming the customer and agency experience, particularly the impact they have had in the areas of experience, speed, and satisfaction. Within this framework, we will highlight the achievements achieved in a short time and share with attendees the roadmap encompassing expansion and deepening initiatives planned for after 2025.
Caner Gümüş
Event Sessions
Wednesday, November 19 2025 10:55 am | Location:
Next-Gen Insurance Experience: Digital Transformation with Anadolu Sigorta
At the event, we will discuss the AI-based digital assistant transformation implemented in collaboration with Softtech and Anadolu Sigorta. Our goal is to demonstrate how the “agentic” approach creates tangible value in insurance. We will share the contributions of solutions such as the Agency Assistant, Customer Chief Agent, and HR Assistant, developed in line with Anadolu Sigorta’s goal of transforming the customer and agency experience, particularly the impact they have had in the areas of experience, speed, and satisfaction. Within this framework, we will highlight the achievements achieved in a short time and share with attendees the roadmap encompassing expansion and deepening initiatives planned for after 2025.
Ali Çakıroğlu
Event Sessions
Wednesday, November 19 2025 11:40 am | Location:
IT Teams for the AI Future: Attracting, Retaining, and Upskilling Talent
Tayfun İşbilen
Event Sessions
Wednesday, November 19 2025 11:40 am | Location:
IT Teams for the AI Future: Attracting, Retaining, and Upskilling Talent
Mehmet Fahri Can
Mehmet Fahri Can has over 25 years of experience in the banking and technology sectors and is an executive distinguished by his visionary approach that brings together finance and technology.
Mehmet Fahri Can began his career in 1995 as a Software Specialist at the Software Development Department of İşbank. In 2005, he became Assistant Manager in the Software Development Department, and in 2009, he took on the position of Unit Manager in the IT Architecture and Security Management Department. In 2011, he was appointed Deputy General Manager at Softtech. After serving five years as Deputy General Manager, he became Head of the Digital Banking Department at İşbank, where he was responsible for channel management, customer experience, innovation, customer analytics, and digital transformation. Since February 2018, he has been serving as the General Manager of IsNet.
Event Sessions
Wednesday, November 19 2025 11:25 am | Location:
Managed Sercives: Current Landscape& Future Outlook
Nazım Tercan
Event Sessions
Wednesday, November 19 2025 10:40 am | Location: