Agenda
IDC Technology Symposium & Awards
One day event
Registration & Networking
IDC Welcome Address
IDC Keynote – The New CIO Agenda: Orchestrating Digital Business in the Age of AI
As AI reshapes every facet of enterprise operations, the CIO’s role is evolving from technology enabler to strategic business orchestrator. In this presentation, we’ll explore how forward-thinking CIOs are redefining their agendas to lead in an AI-powered world—balancing innovation with governance, agility with resilience, and experimentation with measurable outcomes. From architecting intelligent infrastructure and embedding AI into core workflows to driving cross-functional collaboration and upskilling the workforce, this session will provide a blueprint for CIOs looking to lead AI transformation at scale.
Speaker
Eren Eser
Associate Research Director, Türkiye, IDC
CIO Challenge: Strategy for AI Success
AI promises transformative value, but realizing its potential requires more than just adopting new tools—it demands a clear, enterprise-wide strategy led from the top. This panel will dive into the unique challenges and opportunities CIOs face in driving AI success across the organization. From aligning AI initiatives with business goals and securing executive buy-in to modernizing data infrastructure, managing risk, and navigating change, our panel of seasoned CIOs and technology leaders will share their real-world lessons and strategic playbooks.
Moderator
Bülent Akar
CTO, sahibinden.com
Speaker
Hayriye Karadeniz
CIO, Koç Holding
Speaker
Akın Börekçi
Chief Digital Transformation & Information Technologies Officer, SOCAR Türkiye
Speaker
Önder Kaplancık
CIO, Zorlu Holding
Navigating the AI Revolution
Nazım Tercan
Senior Growth Lead, KoçDigital
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Next-Gen Insurance Experience: Digital Transformation with Anadolu Sigorta
At the event, we will discuss the AI-based digital assistant transformation implemented in collaboration with Softtech and Anadolu Sigorta. Our goal is to demonstrate how the “agentic” approach creates tangible value in insurance. We will share the contributions of solutions such as the Agency Assistant, Customer Chief Agent, and HR Assistant, developed in line with Anadolu Sigorta’s goal of transforming the customer and agency experience, particularly the impact they have had in the areas of experience, speed, and satisfaction. Within this framework, we will highlight the achievements achieved in a short time and share with attendees the roadmap encompassing expansion and deepening initiatives planned for after 2025.
Aydın Bozdemir
Marketing & Digital Insurance Coordinator, Anadolu Sigorta
Caner Gümüş
Product Lead, Artificial Intelligence and Data Analytics, Softtech
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Agentic Experience: How Agentic Systems Are Redefining IT and Managed Services
As AI evolves from predictive tools to autonomous, goal-driven systems, IT and service operations are entering a new era. This session will explore how Agentic AI transforms the way enterprises design, run, and scale their operations — from intelligent workflows to autonomous decisioning. Drawing from Etiya’s journey and global recognition in the Gartner Magic Quadrant, we will discuss how agentic orchestration, platform intelligence, and managed service maturity come together to build the next generation of operational excellence. We will also highlight the role of FlowE, Etiya’s orchestration platform, in enabling intelligent agents to collaborate, act, and deliver measurable impact across complex IT and service environments.
Gülnihal Kaya
VP of Managed Services Delivery, Etiya
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Managed Sercives: Current Landscape& Future Outlook
Mehmet Fahri Can
CEO, İşNet
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IT Teams for the AI Future: Attracting, Retaining, and Upskilling Talent
Moderator
Ali Çakıroğlu
CTO, BELBIM
Speaker
Altuğ Soydan
IT & Digital Transformation Director, OTOKAR
Speaker
Aydın Çetin
CSDO, Demirören Medya
Speaker
Tayfun İşbilen
CIO, İSKİ
Lunch & Networking
The C-Suite and AI: Balancing Value, Growth, and People
Moderator
Tunç Şenyol
Global IT Director, Hayat Holding
Speaker
Burcu Batı
CFO, sahibinden.com
Speaker
Mert Uygur
CMO, Arzum Elektrikli Ev Aletleri
Speaker
Nursel Ölmez Ateş
HR & Corporate Communications Vice President, Borusan Holding
Speaker
Ayşegül Gürkale
CHRO, Enerjisa Üretim
Next-Gen IT: Faster, Smarter, Managed
Muhammed Şeref Badur
Solution Manager, Eclit
Konur Alp Tolan
Sales Manager, Eclit
End-to-End Observability for Gen AI, Agentic AI and LLM Workloads
There is a rush to AI: there are many AI projects that are being customized and under development, with big investments made in time and resources. Yet, only a small portion of them are in production.
Considering AI, Gen AI, Agentic AI, and LLM project developments are fairly new and include a lot of trial and error, keeping development efficiency and quality under control, and moving them to production tell us: Observability is the catalyst to roll out cost-efficient, high-quality, high-performing projects.
Headlines cover high investment for AI. Soon, we will be seeing more headlines of abandoned, cancelled, or delayed AI projects. Dynatrace comes to rescue both development and operation of AI projects end to end.
Osman Özdemir
New Products Manager, ASEE
Building the Next Generation Digital Infrastructure: Bridging Technology Investments with Business Outcomes
Moderator
Kaan Konak
CIO, Aksigorta
Speaker
Emre Yüksel
Head of Information Security & Systems, Anadolu Hayat Emeklilik
Speaker
Engin Kavas
CTO, Aydem Enerji
Speaker
İsmihan Baysal Anderson
IT and Automation Director, İstanbul Sabiha Gökçen Airport
Driving C-Suite Cooperation for a Superior Employee Experience
Moderator
Dr. Emre Sert
Digital Transformation Director, Sabancı Üniversitesi
Speaker
Ali İnal
CIO, Enerjisa Üretim
Speaker
Serdar Kiraz
Chief Intelligence Officer, HepsiFinans
Speaker
Mehmet Ufuk Dokuzluoğlu
Group CIO, Zeren Group Holding