Saudi Arabia is entering a decisive phase of Vision 2030 execution, where digital programs are moving from pilots to platform-scale capabilities across ministries and sectors. Generative AI (GenAI), data platforms, and sovereign cloud are redefining how policies are crafted, services are delivered, and outcomes are measured.
With SDAIA’s continued leadership and a maturing ecosystem of partners, 2026 will focus on safe, responsible, and production-grade AI that improves citizen experience, enhances operational efficiency, and strengthens national competitiveness.
The IDC Public Sector Congress 2026 convenes technology leaders, policymakers, CISOs, CIOs, data leaders, and industry experts to share practical lessons on scaling AI and digital government. The agenda emphasizes AI safety and governance, integrated service platforms, digital sovereignty, cloud modernization, cybersecurity resilience, sustainability-by-design, and workforce readiness.
Future-Ready Public Workforce: Skills, Operating Models, and Change at Scale
Sustainable Governance: Digital Twins and Data-Driven Net-Zero Delivery
GenAI and Agentic Workflows: From Experiments to Enterprise-Grade Public Services
Smart Cities and Giga-Projects: From Showcase to Everyday Services
Cybersecurity and AI Safety: Trust by Design in a Sovereign Digital Era
Hear from Eren Eser as he explores how organizations can move beyond experimentation and turn AI pilots into scalable, enterprise-wide platforms.
Eren Eser | IDC
Associate Research Director, Türkiye
Eren is a seasoned analyst with 20+ years of experience in the ICT sector. He directs all IDC ICT research and consulting engagements in Türkiye, and all sustainability research and consulting projects across the Middle East, Türkiye, and Africa (META).
Based in Istanbul, Eren has been involved in projects ranging from market forecasts to strategic consulting engagements on market entry, competitive analysis, go-to-market strategies, technology marketing, and end-user studies. Eren’s vast experience in the IT services, cloud, software, and telecommunications domains helps IDC clients understand the impact of technology-enabled, sustainable transformation processes in the context of sustainable digital business strategies, operations, products, and services. In addition to his research and consulting activities, Eren is a speaker at industry events.
Prior to joining IDC in 2017, Eren spent more than a decade in IT industry roles spanning portfolio management, channel and business development, pricing, and software development at companies including Turk Telekom and TAI.
Eren earned a bachelor’s degree in electrical and electronics engineering and an MBA focused on technology road mapping for strategy and innovation, both from Middle East Technical University. He received a master of science in information systems, with a thesis on modeling mobile telecommunications services, from Middle East Technical University. During his academic endeavors, he studied for one semester at the University of Copenhagen, and for one semester at Harvard University. He is pursuing a marketing PhD focused on sustainability.
Hear from Eren Eser as he explores how organizations can move beyond experimentation and turn AI pilots into scalable, enterprise-wide platforms.
Regional President (Middle East, Africa and South Asia) & CEO (KSA)
Azeus Systems
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Mr. Alok Kumar is a well-known person in the global business communities for his thought leadership in Digital Economy, Geoeconomics, and Neuroscience; and its use in achieving sustainable business growth. He is expert in setting-up and running business growth centre; efficiently, effectively, and ethically. Mr. Alok has about 20 years of experience in the IT industry and have held several managerial and leadership positions while managing businessin the Middle East, Africa, Europe, South Asia, and North
America. He joined Azeus Systems Limited in 2018 as Director, and now he is the Regional President (Middle East, Africa, and South Asia) & CEO (KSA). Azeus Systems Limited is a CMMI level 5 IT company, listed on the mainboard of Singapore Stock Exchange (SGX), and founded by MIT alumni. Prior to Azeus, was employed with 3i Infotech and Cognizant. For a short period, he was part of the advisory team to the UAE Prime Minister Office (PMO) on the Belt and Road Initiative. He holds a bachelor’s in technology and master’s in business management degree from the top Indian institutes. He had also completed the Global C-Suite Program at the Wharton School. He is an Indian, holding visa from the USA, Schengen, UAE and KSA. He is member of AI for Developing Countries Forum. He is the lifetime member of All India Management Association (AIMA) and was the
founding member of the Young Leaders Council of the AIMA. He loves living a simple life and spending time with people and nature. He likes to speak and write for
major media platforms.
Cisco (NASDAQ: CSCO) is the worldwide technology leader that is revolutionizing the way organizations connect and protect in the AI era. For more than 40 years, Cisco has securely connected the world.
With its industry leading AI-powered solutions and services, Cisco enables its customers, partners and communities to unlock innovation, enhance productivity and strengthen digital resilience.
With purpose at its core, Cisco remains committed to creating a more connected and inclusive future for all. Discover more on The Newsroom and follow us on X at @Cisco.
Splunk, a Cisco company, helps build a safer and more resilient digital world. Organizations trust Splunk to prevent security, infrastructure and application issues from becoming major incidents, absorb shocks from digital disruptions, and accelerate digital transformation.
For more than 25 years, Zoho has been committed to building software and technology that help businesses excel. From small companies to large organizations, more than 130 million users worldwide rely on Zoho to get work done. Zoho is privately held and profitable with more than 18,000 employees. Its privacy-first approach, long-term thinking, deep engineering focus, and customer-centric philosophy make it one of the world’s most prolific technology companies. Headquartered in Chennai, India, Zoho has additional offices in the United States, Japan, China, Canada, Singapore, Mexico, Australia, the Netherlands, Brazil, Saudi Arabia, Qatar, and the UAE. For more information, visit www.zoho.com
Dataiku is the Platform for AI Success, the enterprise orchestration layer for building, deploying, and governing AI. In a single environment, teams design and operate analytics, machine learning, and AI agents with the transparency, collaboration, and control enterprises require. For more than a decade, Dataiku has helped organizations turn data, analytics, and AI into measurable business value. As the market has evolved from analytics to machine learning to generative AI and agents, Dataiku has enabled customers to stay ahead—operationalizing new technologies while maintaining stability, governance, and trust.
Azeus is an international software products and services group of companies that has been publicly listed on the Singapore Stock Exchange mainboard for over 20 years. With Asian and European head offices in Singapore, London, and Madrid, and sales offices throughout Asia, the US, Canada, Australia, Africa, the Middle East, and South America, Azeus delivers innovative IT solutions to prominent organizations and government agencies in more than 100 countries.
Azeus has been appraised at the highest level (Level 5) of the CMMI-SW model for software development since 2003. The Group’s flagship product, Convene, is a leading paperless meeting solution used by directors and executives in various industries in more than a hundred countries. The Group continues to invest in R&D and add new product offerings. It has recently introduced a platform to facilitate and enable ESG reporting. Another new product, Convene Records, has been adopted for an “All-of-Government” deployment. Under Azeus’ IT Services segment, the Group designs and implements a broad range of IT software and systems.
