Agenda
CIO Summit Australia
Tue, Oct 20
Registration & Breakfast
Early Birds Win Big: First 50 Delegates Win a Dancing Robot!
Welcome Address
Jyoti Lalchandani
Head of WW Events & MD – META, Central Asia, India, IDC
IDC Keynote: The AI Moment: Strategies for CIOs in Australia
AI is transforming business strategy, and CIOs must act decisively. This keynote explores practical strategies for adopting, scaling, and governing AI across the enterprise. Attendees will gain insights on infrastructure, talent, and risk management, as well as actionable approaches to drive innovation, operational efficiency, and measurable business impact in today’s AI-driven landscape.
Linus Lai
Group Vice President, Research, IDC
Service Transformation in the Digital Age
Navigating the chaos of change
The Honorable Victor Dominello
CEO, Future Government Institute
Advisory Council Felicitation
Working Harder, Getting Less Done: Closing ANZ’s Productivity Gap
New research shows that 83% of ANZ knowledge workers understand their strategic priorities, yet only 51% say daily work reflects them — while AI capability outpaces most organisations’ ability to absorb it. Drawing on the 2026 Workforce Productivity Report, this session reveals where productivity is lost and how connected, agentic work platforms close the gap.
Jeremy Auerbach
ANZ Head of Enterprise Sales, monday.com
AI Ethics: What Happens When Judgement Is Outsourced?
In 1962, a single officer’s refusal stopped a nuclear launch. The safeguard that made it possible was partly luck. Today, AI systems make thousands of consequential decisions every day, and leaders can’t afford to leave judgement to chance.
When AI can act, trust becomes the limit on how far it can go. In this talk, Meera Govan from NiCE explores how organisations can scale AI without scaling away human judgement. She unpacks why trust is the outcome of ethics, responsible AI and governance working together, why traditional governance struggles to keep pace, and how starting with your “ethical nightmares” creates guardrails that grow with you, rather than slow you down. The session closes with three practical steps CIOs can start this quarter, before the conversation continues in the roundtable discussions later in the day.
Meera Govan
AI Presales Consultant, NiCE
Ask Questions, Rate Session & Stand a Chance to Win a pair of Meta AI Glasses
Reclaiming Value: From OEM Dependency to Independence and Control
The evolution to cloud computing and SaaS purchase models have given rise to dependence on a number of mega-vendors who have control over where our data and the infrastructure associated with that data are located. These models raise questions about who has authority over and access to our data, applications and associated infrastructure and create concerns about corporate intellectual property and sensitive data privacy and security. Further, this dependence creates a loss of control and leverage regarding the roadmaps, stability and costs of these solutions. The rising requirement to leverage AI models that require integrity of data and protection against unwanted bias increase the urgency of these issues.
This session will generate discussion about what steps need to be taken today, to create vendor independence and digital sovereignty.
Jay Tuckey
Head of Sales – APAC, Origina
Ask Questions, Rate Session & Stand a Chance to Win a iPhone 17
Tea/ Coffee & Networking Break
From AI Pilots to Autonomous Enterprise: How CIOs Turn Agents into Business Value
HCLTech and Team Global Express will present this fireside chat, giving CIOs a practical playbook for moving GenAI out of pilot mode into governed, agentic-scale operations. Sharing real world experience and insights, they will cover data readiness, ROI measurement frameworks, and the operating-model shifts needed to prove business impact.
Chris Collacott
Chief Client Experience Officer, HCLTech
Sonia Eland
EVP and Country Manager, HCLTech
Danny Gravell
Chief Innovation Officer, Team Global Express
Ask Questions, Rate Session & Stand a Chance to Win a iPhone 17
Fireside Chat: Trusted Autonomous Intelligence for Regulated Environments
The rapid evolution from assistive generative AI to autonomous, multi-agent systems represents a fundamental shift in how organisations operate, decide, and deliver services. While agentic workflows offer unprecedented leaps in operational velocity, decision intelligence, and citizen services, they introduce profound challenges for regulated industries and public sector agencies – where data sovereignty, zero-trust security, continuous auditability, and deterministic compliance are non-negotiable.
In this keynote fireside chat, we’ll explore what it takes to transition agentic AI from experimental sandboxes into mission-critical production. The session investigates regulatory guardrails, data stewardship, and how modern hybrid cloud architectures deliver the confidential computing, sovereign isolation, and enterprise trust necessary to scale AI responsibly.
Angelica Veness
Chief Technology Officer, IBM Australia and New Zealand
Adrian McCormack
Business Unit Leader, Regulated Cloud & Sovereign Infrastructure, IBM Australia & New Zealand
Daniel Bamford
Assistant Commissioner, Strategy, Design and Architecture, Australian Taxation Office
Ask Questions, Rate Session & Stand a Chance to Win an iPhone 17
Roundtable Discussions
Roundtable Discussion 1
11:40AM – 12:00PM
Marc Tan is the Cloud Alliance Manager at monday.com, where he helps enterprise leaders and hyperscaler ecosystems drive organizational agility, operational flow, and digital transformation. In this roundtable, he explores how ANZ organizations are strategically leveraging AI to bridge prevailing productivity gaps and transition teams from systemic burnout into sustainable, high-value flow.
Marc Tan
Cloud Alliance Manager, monday.com
11:40AM – 12:00PM
Jess McMahon is the Senior GTM Manager for AI at monday.com, where she shapes the regional go-to-market approach for AI and aligns internal teams around strategies that deliver valuable customer outcomes. In this roundtable, Jess explores how monday.com customers are adopting AI and evolving their strategy with confidence.
Jess McMahon
Senior GTM Manager, AI – APJ, monday.com
Roundtable Discussion 2
11:40AM – 12:00PM
AI Ethics – What Happens When Judgement Is Outsourced?
Meera Govan
AI Presales Consultant, NiCE
Dilan Haradasa
Account Executive, NICE CXone
Roundtable Discussion 3
11:40AM – 12:00PM
Roundtable Discussion with Origina
Jay Tuckey
Head of Sales – APAC, Origina
Roundtable Discussion 4
11:40AM – 12:00PM
AI: Cost. Control. Confidence. How Executive Leaders Are Governing AI Economics to Build the Autonomous Enterprise
Cassandra Ashworth
Head of AI Sales & Ecosystem GTM, HCLTech
Ian Hulme
AI Consultant, HCLTech
11:40AM – 12:00PM
The Human Side of the Agentic Enterprise How Business Leaders Are Redesigning Work, Governance and Decision-Making for AI Agents
Noha Salib
Executive Director, Strategic Change, HCLTech
Roundtable Discussion 5
11:40AM – 12:00PM
Inference at Scale: The Hybrid-by-Design Blueprint
Angelica Veness
Chief Technology Officer, IBM Australia and New Zealand
Adrian McCormack
Business Unit Leader, Regulated Cloud & Sovereign Infrastructure, IBM Australia & New Zealand
Technology Focus Group (Parallel Tracks)
Track A Technology Focus Group: Agentic AI: Strategic Opportunities and Operational Challenges for CIOs
12:00PM – 12:05PM
IDC Overview
Nikhil Batra
Senior Research Director, IDC
12:05PM – 12:15PM
Private AI: From Pilot Projects to Production Economics
Simon Lewry
Director, Solution Architect – APAC, Digital Realty
12:15PM – 12:20PM
Get Involved, Get Rewarded: Ask Questions, Rate Sessions & Win 1 of 4 Cabin Luggage Sets
12:20PM – 12:30PM
The Automation Ceiling: Why More Agents Isn't More Results
Colin Teubner
Field CTO, Camunda
12:30PM – 12:35PM
Get Involved, Get Rewarded: Ask Questions, Rate Sessions & Win 1 of 4 Cabin Luggage Sets
12:35PM – 12:45PM
To AI or Not to AI: What’s Deterministic, What’s Probabilistic, and Why It Matters
Ram Tallavajhala
Principal AI Field Engineer, Boomi
12:45PM – 12:50PM
Get Involved, Get Rewarded: Ask Questions, Rate Sessions & Win 1 of 4 Cabin Luggage Sets
12:50PM – 1:00PM
Turning Operational Complexity into Coordinated Action: Unified ServiceOps for the Agile Enterprise
David Stanton
Country Sales Director – ANZ, Freshworks
John Feng
Research Manager, IDC Australia
1:00PM – 1:05PM
Get Involved, Get Rewarded: Ask Questions, Rate Sessions & Win 1 of 4 Cabin Luggage Sets
Track B Technology Focus Group: Reimagining Cloud Modernization in the Age of AI
12:00PM – 12:05PM
IDC Overview
Ronita Bhattacharjee
Group Vice President, Events, META, India & APAC, IDC
12:05PM – 12:15PM
AI from Cloud to Edge
Gautam Rewati Raman
Regional Solutions Engineer Presales – APAC, Couchbase
12:15PM – 12:20PM
Get Involved, Get Rewarded: Ask Questions, Rate Sessions & Win 1 of 4 Cabin Luggage Sets
12:20PM – 12:30PM
Parallels Perspective: Navigating the New Era of Application Delivery with Flexibility, Security, and Choice
Steven Dewinter
Senior Global Director, Sales Engineering, Parallels
12:30PM – 12:35PM
Lego Sets x 2 – Courtesy Parallels+Get Involved, Get Rewarded: Ask Questions, Rate Sessions & Win 1 of 4 Cabin Luggage Sets
12:35PM – 12:45PM
How Do CIOs Answer the Business Value Question in the Age of AI?
Wayne Shearer
Managing Director, APAC, MagicOrange
12:45PM – 12:50PM
Get Involved, Get Rewarded: Ask Questions, Rate Sessions & Win 1 of 4 Cabin Luggage Sets
12:50PM – 1:00PM
Best Practices for Agentic Identity
Ash Diffey
VP, ANZ, Ping Identity
1:00PM – 1:05PM
Get Involved, Get Rewarded: Ask Questions, Rate Sessions & Win 1 of 4 Cabin Luggage Sets
Lunch & Networking
Roundtable Track A
1:05PM – 2:15PM
The Private AI Imperative: Building the infrastructure foundation for enterprise AI in Australia
Nikhil Batra
Senior Research Director, IDC
Simon Lewry
Director, Solution Architect – APAC, Digital Realty
Roundtable Track B
1:05PM – 2:15PM
Building the Autonomous Digital Workspace: Governing AI, Securing Work, Empowering People
Linus Lai
Group Vice President, Research, IDC
David Head
Chief Technology Officer for Asia Pacific & Japan, Omnissa
Partner Felicitation
Workshops (Parallel Tracks)
Innovation Challenge
2:25PM – 3:05PM
Location: Magnifique Ballroom
Linus Lai
Group Vice President, Research, IDC
Nikhil Batra
Senior Research Director, IDC
John Feng
Research Manager, IDC Australia
Breaking the Risk Paralysis in AI Application Delivery
2:25PM – 3:05PM
Location: Barker Meeting Room
Martin Cooperwaite
Co-founder and CTO, Kiandra
MasterChef Session
Get ready to unleash your inner chef! Join us for a MasterChef-style cooking activity, where you’ll team up, get creative, whip up something delicious together, and take your creation home with you!