Agenda
Our agenda is designed to inspire, challenge, and connect. From keynote sessions with industry leaders to interactive workshops and networking opportunities, each part of the event is built to spark ideas and provide practical insights. Explore the schedule and start planning your experience.
European CIO Xchange
Sun, Oct 18
Group Innovation Challenge
Getting Back in the Driving Seat with Agentic Operations: Cost, Control, and Outcomes
AI agents are redefining how work gets done, and they are raising new questions about cost, governance, and control. As agents spread across the enterprise, CIOs need to accelerate innovation while keeping oversight, accountability, and measurable business outcomes.
Join BK, President and CEO of Genpact, and Tom Meyer of IDC for a candid conversation on Agentic Operations, the category Genpact created to bring AI agents, proprietary software, process intelligence, responsible AI and human expertise directly into enterprise workflows. Learn how to scale AI with control of investment risk, manage increasingly complex agent ecosystems, and keep humans at the center of critical decisions, so organizations grow faster, operate leaner, and convert more to cash.
Balkrishan “BK” Kalra
President and CEO, Genpact
Thomas Meyer
SVP, IDC WW Research, IDC
Mon, Oct 19
Exercise and Breakfast
IDC Welcome
Thomas Meyer
SVP, IDC WW Research, IDC
The CIO’s New Mandate: Empowering People, Driving Value, Leading with Resilience
Laurie Buczek | IDC
Group Vice President, Market & Business Intelligence
Laurie Buczek
Event Sessions
Day 1 8:45 am
The CIO’s New Mandate: Empowering People, Driving Value, Leading with Resilience
From AI Ambition to AI Control
AI is no longer a side conversation. It is now a leadership mandate. Yet many organizations are discovering that scaling AI is less about launching more pilots and more about building the right operating model for trust, control, and business impact. In this session, Dell and NVIDIA will explore how CIOs can move from AI experimentation to enterprise execution by addressing the issues that matter most: readiness, governance, economics, sovereignty, and operational scale.
Ross Porter
Head of Specialty Presales, EMEA, Dell Technologies
Lead the Shift: Why CIOs Hold the Power to Shape the Next Decade
For more than 25 years, Luise Bang has led transformation in some of Europe’s most complex industries: rail, defence, aerospace, energy and telecom. A former executive at Bombardier, Airbus Defence & Space, MHI Vestas and Vodafone, she is now a Board Member at ABENA, Thyssenkrupp Marine Systems and Esoft, bringing a unique perspective on strategic clarity, organisational resilience and leadership under pressure. In this opening keynote, Luise argues that strategic shifts are never elegant or comfortable, but they are essential. Technology doesn’t create transformation; leaders do. CIOs today hold the real power to shape the next decade by removing ambiguity, driving alignment and leading with courage.
Expect a keynote that is bold, honest and energising, and a call to action for CIOs to lead with courage, clarity and conviction.
Luise Bang
Former Digital Executive, Bombardier, Airbus & Vodafone
Hours, Not Months: Rebuilding the Infrastructure Investment Case for Machine-Speed Risk
Frontier AI models can now find vulnerabilities, write working exploits and chain them into complete attack paths at machine speed – and the same capability is available to adversaries. Cisco has run these models against its own portfolio, analysing roughly 1.8 billion lines of code across more than 25 languages in eight weeks, work that would historically have taken years. Adele Trombetta and Chris Barnard discuss what changes when patching becomes a continuous operating rhythm rather than a quarterly project, why reachability matters more than severity score, and how CIOs build the investment case for infrastructure that can keep pace.
Adele Trombetta
SVP & GM, CX EMEA, Cisco
Coffee, Networking, 1:1 Meetings
When Systems Decide – Why CIOs Need Architects Who Enable Decisions, Not Just Expertise
AI is everywhere. Expertise is getting cheap. Good decisions are not. CIOs need architects for two things: building the foundations AI runs on, and modeling decisions at every level, from enterprise strategy to technical choices, before humans or agents make them. Drawing on RATP Group’s experience, Ibrahima Ndiaye shows why the architect’s value has shifted from expert and governance to influencing and enabling decisions
Ibrahima Ndiaye
CTO, RATP Group
Thinking Beyond AI
AI investment is accelerating, but enterprise value remains elusive. Most organizations struggle to translate AI activity into measurable business impact—not because the technology fails, but because the operating model doesn’t change. The strategic question has fundamentally shifted: organizations are no longer asking “How can AI help us work better?” but rather “What becomes possible now?” Agentic AI expands the entire option space for strategy and operations, unlocking new degrees of freedom. However, winners won’t be those who automate the most or bolt agents onto legacy systems. They’ll be those who reimagine the possible—who exploit the new strategic option space agentic AI creates and build the enterprise architecture to support transformational impact.
George Miller
Director of Innovation, Insight
The Missing Data Model – Bridging CIO and CHRO Leadership for the AI Future
An org chart can’t tell an agent who’s ready for what’s next. Workforce strategy and workforce readiness now depend on the same data, the same signals, and a shared operating agreement.
Without that shared view the strategy may be unusable by AI.
Michael Baker
SVP, Sales and Account Management, EMEA, Cornerstone
Group Innovation Challenge
Networking Lunch
Roundtable Discussions
Coffee, Networking, 1:1 Meetings
Workshop 1
Parallel Sessions
2:30PM – 3:15PM
The Resilient CIO: Empowering People. Driving Value. Building Trust at Enterprise Scale.
Arash Ghazanfari
CxO Advisor, UK & Europe, Dell Technologies
Michelle Colley
AI Business Development Lead, Services EMEA, Dell Technologies
2:30PM – 3:15PM
What’s holding you back from unlocking AI value?
Sanjeev Vohra
Chief Technology and Innovation Officer, Genpact
2:30PM – 3:15PM
Architecting the people graph: A Practical Workshop for IT Leaders on the Data Layer Powering Enterprise AI
2:30PM – 3:15PM
IT and the Business – Scaling AI Together
Murat Gölcü
CIO, Villeroy & Boch Fliesen
Andrea Siviero
Vice President, AI-fueled Business Strategies, IDC
Coffee, Networking, 1:1 Meetings
The Macro Landscape & The Next 10 Years: Explore the executive mindset required to steer a hybrid workforce.
Steve Mowll
Vice President of Solution Engineering for EMEA, SailPoint
From AI Ambition to AI Readiness
| Organizations are investing heavily in AI, but turning ambition into business value requires more than AI capabilities alone. Trusted digital foundations — spanning connectivity, security, data, resilience and sovereignty — are essential to scaling AI with confidence. Strengthening these foundations enables organizations to accelerate AI adoption, manage risk and build the flexibility needed to adapt as technology and business needs evolve.
Three key messages 1. AI ambition → AI readiness Bridging the gap between growing AI ambitions and the connectivity, data and infrastructure capabilities needed to execute and scale AI. 2. Building Trust into the AI Foundation How security, sovereignty and trusted digital infrastructure enable organizations to adopt and scale AI with confidence. 3. From Trusted Foundations to Resilience |
Building digital foundations that support AI at scale while remaining resilient, adaptable and ready for future business and technology change.
Richard van Wageningen
Vice President Europe, Orange Business
Group Innovation Challenge Presentations
Welcome Drinks and Gala Dinner
Tue, Oct 20
Exercise and Breakfast
From Resilience to Results: Turning Strategy into Enterprise Impact
Setting the Stage: Day 1 Highlights & Day 2 Welcome
Transforming Government through AI and Data – breaking down silos, overcoming legislative barriers and scaling integration to deliver smarter public services.
Louise McKeever
Government CIO, Ireland
Coffee, Networking, 1:1 Meetings
Workshop 2
Parallel Sessions
10:00AM – 10:45AM
From Control to Leadership: Guiding the Enterprise Through AI-Driven Change
Paul Brook
Pre-Sales Specialist (AI, Data and Quantum), Dell Technologies
10:00AM – 10:45AM
Trust Issues: The Art of Governing AI at Scale
10:00AM – 10:45AM
Pilot to Production: Building the Readiness to Make Enterprise Agents Succeed
10:00AM – 10:45AM
Navigating the Architectural Labyrinth without getting Trapped!
Mohit Mitra
Director – Head of Secure Digital Infrastructure for Europe, Orange Business
Change break
Workshop 3
Parallel Sessions
10:55AM – 11:40AM
Cloud and AI Investment Trends and What They Mean for the CIO Mandate
Carla Arend
Associate Vice President, Research, Cloud in Europe, IDC
10:55AM – 11:40AM
Why classic change management practices won't work with AI
Marc Dowd
Vice President, Executive Advisory, IDC
Tom Schwieters
VP Executive Advisory, Europe, IDC
10:55AM – 11:40AM
Architecting Collaboration Between People & Autonomous Agents
Steve Mowll
Vice President of Solution Engineering for EMEA, SailPoint
Change break
Mind the gap: Set the direction. Prove the value. Build the trust.
How will end users work with services?
Jennifer Thomson
Associate Vice President Global Services Insights, IDC
ANWB Energy: From Chaos, to Strategy, to Execution
In an era dominated by constant buzz around emerging technologies, true organizational transformation relies far more on strong leadership and clear strategy than on technology alone. Drawing from the real-world experience of guiding ANBW Energy through a major transformation, this keynote outlines the journey from initial chaos to structured, strategic execution. Beyond the mechanics of strategy, the session examines the rapidly changing role of the modern CIO—shifting the focus from purely technical oversight toward value-driven leadership, building high-performing operational teams, and embracing personal growth by knowing when to let go of legacy approaches to enable long-term success.
Jeroen Scheer
CIO, ANWB
From Ambition to Advantage: Leading What Comes Next
In this closing reflection, Dell Technologies and NVIDIA revisit the ideas that mattered most and the throughline connecting them all: mandate, model, and leadership. You’ll leave with a clear sense of your next move and a partnership built for the long term. The technology will keep advancing. What endures is the trust to move forward, together. Thank you for shaping the conversation. The real work, and the real opportunity, starts now.
Ross Porter
Head of Specialty Presales, EMEA, Dell Technologies
IDC Key Takeaways and Closing
Networking Lunch and Departure
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