Agenda

Agenda

Our agenda is designed to inspire, challenge, and connect. From keynote sessions with industry leaders to interactive workshops and networking opportunities, each part of the event is built to spark ideas and provide practical insights. Explore the schedule and start planning your experience.

Agenda

European CIO Xchange

Sun, Oct 18

4:30PM

Group Innovation Challenge

6:30PM

Getting Back in the Driving Seat with Agentic Operations: Cost, Control, and Outcomes

AI agents are redefining how work gets done, and they are raising new questions about cost, governance, and control. As agents spread across the enterprise, CIOs need to accelerate innovation while keeping oversight, accountability, and measurable business outcomes.

Join BK, President and CEO of Genpact, and Tom Meyer of IDC for a candid conversation on Agentic Operations, the category Genpact created to bring AI agents, proprietary software, process intelligence, responsible AI and human expertise directly into enterprise workflows. Learn how to scale AI with control of investment risk, manage increasingly complex agent ecosystems, and keep humans at the center of critical decisions, so organizations grow faster, operate leaner, and convert more to cash.

Balkrishan “BK” Kalra

Balkrishan “BK” Kalra

President and CEO, Genpact

Thomas Meyer

Thomas Meyer

SVP, IDC WW Research, IDC

Mon, Oct 19

7:00AM

Exercise and Breakfast

8:30AM

IDC Welcome

Thomas Meyer

Thomas Meyer

SVP, IDC WW Research, IDC

Keynote
8:45AM

The CIO’s New Mandate: Empowering People, Driving Value, Leading with Resilience

Laurie Buczek | IDC

Group Vice President, Market & Business Intelligence

Read Bio
9:10AM

From AI Ambition to AI Control

AI is no longer a side conversation. It is now a leadership mandate. Yet many organizations are discovering that scaling AI is less about launching more pilots and more about building the right operating model for trust, control, and business impact. In this session, Dell and NVIDIA will explore how CIOs can move from AI experimentation to enterprise execution by addressing the issues that matter most: readiness, governance, economics, sovereignty, and operational scale. ​

Ross Porter

Ross Porter

Head of Specialty Presales, EMEA, Dell Technologies

9:30AM

Lead the Shift: Why CIOs Hold the Power to Shape the Next Decade

For more than 25 years, Luise Bang has led transformation in some of Europe’s most complex industries: rail, defence, aerospace, energy and telecom. A former executive at Bombardier, Airbus Defence & Space, MHI Vestas and Vodafone, she is now a Board Member at ABENA, Thyssenkrupp Marine Systems and Esoft, bringing a unique perspective on strategic clarity, organisational resilience and leadership under pressure. In this opening keynote, Luise argues that strategic shifts are never elegant or comfortable, but they are essential. Technology doesn’t create transformation; leaders do. CIOs today hold the real power to shape the next decade by removing ambiguity, driving alignment and leading with courage.

Expect a keynote that is bold, honest and energising, and a call to action for CIOs to lead with courage, clarity and conviction.

Luise Bang

Luise Bang

Former Digital Executive, Bombardier, Airbus & Vodafone

9:45AM

Hours, Not Months: Rebuilding the Infrastructure Investment Case for Machine-Speed Risk

Frontier AI models can now find vulnerabilities, write working exploits and chain them into complete attack paths at machine speed – and the same capability is available to adversaries. Cisco has run these models against its own portfolio, analysing roughly 1.8 billion lines of code across more than 25 languages in eight weeks, work that would historically have taken years. Adele Trombetta and Chris Barnard discuss what changes when patching becomes a continuous operating rhythm rather than a quarterly project, why reachability matters more than severity score, and how CIOs build the investment case for infrastructure that can keep pace.

Adele Trombetta

Adele Trombetta

SVP & GM, CX EMEA, Cisco

10:00AM

Coffee, Networking, 1:1 Meetings

10:30AM

When Systems Decide – Why CIOs Need Architects Who Enable Decisions, Not Just Expertise

AI is everywhere. Expertise is getting cheap. Good decisions are not. CIOs need architects for two things: building the foundations AI runs on, and modeling decisions at every level, from enterprise strategy to technical choices, before humans or agents make them. Drawing on RATP Group’s experience, Ibrahima Ndiaye shows why the architect’s value has shifted from expert and governance  to influencing and enabling decisions

Ibrahima Ndiaye

Ibrahima Ndiaye

CTO, RATP Group

10:45AM

Thinking Beyond AI

AI investment is accelerating, but enterprise value remains elusive. Most organizations struggle to translate AI activity into measurable business impact—not because the technology fails, but because the operating model doesn’t change. The strategic question has fundamentally shifted: organizations are no longer asking “How can AI help us work better?” but rather “What becomes possible now?” Agentic AI expands the entire option space for strategy and operations, unlocking new degrees of freedom. However, winners won’t be those who automate the most or bolt agents onto legacy systems. They’ll be those who reimagine the possible—who exploit the new strategic option space agentic AI creates and build the enterprise architecture to support transformational impact.

George Miller

George Miller

Director of Innovation, Insight

11:00AM

The Missing Data Model – Bridging CIO and CHRO Leadership for the AI Future

An org chart can’t tell an agent who’s ready for what’s next. Workforce strategy and workforce readiness now depend on the same data, the same signals, and a shared operating agreement.
Without that shared view  the strategy may be unusable by AI.

Michael Baker

Michael Baker

SVP, Sales and Account Management, EMEA, Cornerstone

11:15AM

Group Innovation Challenge

12:00PM

Networking Lunch

1:00PM

Roundtable Discussions

2:00PM

Coffee, Networking, 1:1 Meetings

2:30PM

Workshop 1

Parallel Sessions

2:30PM – 3:15PM

The Resilient CIO: Empowering People. Driving Value. Building Trust at Enterprise Scale.​

Arash Ghazanfari

Arash Ghazanfari

CxO Advisor, UK & Europe, Dell Technologies

Michelle Colley

Michelle Colley

AI Business Development Lead, Services EMEA, Dell Technologies

2:30PM – 3:15PM

What’s holding you back from unlocking AI value?

Sanjeev Vohra

Sanjeev Vohra

Chief Technology and Innovation Officer, Genpact

2:30PM – 3:15PM

Architecting the people graph: A Practical Workshop for IT Leaders on the Data Layer Powering Enterprise AI

2:30PM – 3:15PM

IT and the Business – Scaling AI Together

Murat Gölcü

Murat Gölcü

CIO, Villeroy & Boch Fliesen

Andrea Siviero

Andrea Siviero

Vice President, AI-fueled Business Strategies, IDC

3:15PM

Coffee, Networking, 1:1 Meetings

3:45PM

The Macro Landscape & The Next 10 Years: Explore the executive mindset required to steer a hybrid workforce.

Steve Mowll

Steve Mowll

Vice President of Solution Engineering for EMEA, SailPoint

4:00PM

From AI Ambition to AI Readiness

Organizations are investing heavily in AI, but turning ambition into business value requires more than AI capabilities alone. Trusted digital foundations — spanning connectivity, security, data, resilience and sovereignty — are essential to scaling AI with confidence. Strengthening these foundations enables organizations to accelerate AI adoption, manage risk and build the flexibility needed to adapt as technology and business needs evolve.

Three key messages

1.     AI ambition → AI readiness

Bridging the gap between growing AI ambitions and the connectivity, data and infrastructure capabilities needed to execute and scale AI.

2.     Building Trust into the AI Foundation

How security, sovereignty and trusted digital infrastructure enable organizations to adopt and scale AI with confidence.

3.     From Trusted Foundations to Resilience

Building digital foundations that support AI at scale while remaining resilient, adaptable and ready for future business and technology change.

Richard van Wageningen

Richard van Wageningen

Vice President Europe, Orange Business

4:15PM

Group Innovation Challenge Presentations

6:30PM

Welcome Drinks and Gala Dinner

Tue, Oct 20

7:00AM

Exercise and Breakfast

8:45AM

From Resilience to Results: Turning Strategy into Enterprise Impact

9:00AM

Setting the Stage: Day 1 Highlights & Day 2 Welcome

9:15AM

Transforming Government through AI and Data – breaking down silos, overcoming legislative barriers and scaling integration to deliver smarter public services.

Louise McKeever

Louise McKeever

Government CIO, Ireland

9:30AM

Coffee, Networking, 1:1 Meetings

10:00AM

Workshop 2

Parallel Sessions

10:00AM – 10:45AM

From Control to Leadership: Guiding the Enterprise Through AI-Driven Change​

Paul Brook

Paul Brook

Pre-Sales Specialist (AI, Data and Quantum), Dell Technologies

10:00AM – 10:45AM

Trust Issues: The Art of Governing AI at Scale

10:00AM – 10:45AM

Pilot to Production: Building the Readiness to Make Enterprise Agents Succeed

10:00AM – 10:45AM

Navigating the Architectural Labyrinth without getting Trapped!

Mohit Mitra

Mohit Mitra

Director – Head of Secure Digital Infrastructure for Europe, Orange Business

10:45AM

Change break

10:55AM

Workshop 3

Parallel Sessions

10:55AM – 11:40AM

Cloud and AI Investment Trends and What They Mean for the CIO Mandate

Carla Arend

Carla Arend

Associate Vice President, Research, Cloud in Europe, IDC

10:55AM – 11:40AM

Why classic change management practices won't work with AI

Marc Dowd

Marc Dowd

Vice President, Executive Advisory, IDC

Tom Schwieters

Tom Schwieters

VP Executive Advisory, Europe, IDC

10:55AM – 11:40AM

Architecting Collaboration Between People & Autonomous Agents

Steve Mowll

Steve Mowll

Vice President of Solution Engineering for EMEA, SailPoint

11:40AM

Change break

11:50AM

Mind the gap: Set the direction. Prove the value. Build the trust.

How will end users work with services?

Jennifer Thomson

Jennifer Thomson

Associate Vice President Global Services Insights, IDC

12:05PM

ANWB Energy: From Chaos, to Strategy, to Execution

In an era dominated by constant buzz around emerging technologies, true organizational transformation relies far more on strong leadership and clear strategy than on technology alone. Drawing from the real-world experience of guiding ANBW Energy through a major transformation, this keynote outlines the journey from initial chaos to structured, strategic execution. Beyond the mechanics of strategy, the session examines the rapidly changing role of the modern CIO—shifting the focus from purely technical oversight toward value-driven leadership, building high-performing operational teams, and embracing personal growth by knowing when to let go of legacy approaches to enable long-term success.

Jeroen Scheer

Jeroen Scheer

CIO, ANWB

12:20PM

From Ambition to Advantage: Leading What Comes Next

In this closing reflection, Dell Technologies and NVIDIA revisit the ideas that mattered most and the throughline connecting them all: mandate, model, and leadership. You’ll leave with a clear sense of your next move and a partnership built for the long term. The technology will keep advancing. What endures is the trust to move forward, together. Thank you for shaping the conversation. The real work, and the real opportunity, starts now.​

Ross Porter

Ross Porter

Head of Specialty Presales, EMEA, Dell Technologies

12:30PM

IDC Key Takeaways and Closing

1:00PM

Networking Lunch and Departure

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