Agenda

Agenda

Thursday, November 19, 2026

All times are listed in Eastern Standard Time.

Agenda

CIO Summit & Awards Canada

Thu, Nov 19

8:30AM

IBM Executive Breakfast

8:30AM

Registration, Breakfast & Networking

9:30AM

Welcome Remarks & Ice Breaker

9:45AM

IDC Keynote: Scaling AI for the Agentic Future: Closing the Enterprise Gaps

Enterprises have moved past AI pilots, but scaling agentic AI across the business exposes gaps in governance, talent, data readiness, and infrastructure. This keynote draws on IDC research to show where organizations are stalling and what the leaders are doing differently. CIOs and CTOs will leave with a practical framework for closing those gaps and a clearer view of what it takes to move autonomous, adaptive workflows from experiment to enterprise-wide value.

Bob Parker

Bob Parker

Senior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry Research, IDC

10:20AM

Keynote: Navigating the CIO Agenda – Strategy, Risk, and Growth

Today’s CIO is expected to modernize the technology estate, control costs, strengthen resilience, and drive growth, all at once and under rising scrutiny. This keynote examines how Canadian technology leaders are balancing those competing priorities, from sequencing modernization investments to managing cyber and third-party risk to funding innovation without losing financial discipline. Attendees will gain a clear lens for aligning technology strategy with business outcomes in an uncertain environment.

10:45AM

Networking Break, Business Meetings

11:15AM

Keynote: Technical Debt as a Strategic Lever

Technical debt is usually treated as a cost to be managed, but it can also be a source of strategic advantage. Aging applications, brittle integrations, and legacy infrastructure consume budget and slow every new initiative, including AI. This session reframes debt reduction as a way to free up capacity for innovation. It covers how to measure and prioritize debt, make the business case for paying it down, and use AI-assisted tools to modernize faster and with less risk.

11:30AM

Keynote: Driving Adaptive and Responsible Innovation

CIOs are under pressure to adopt emerging technologies quickly while keeping governance, cost, and risk firmly in check. This keynote offers an innovation roadmap that treats speed and responsibility as complementary rather than competing goals. Attendees will hear how leading organizations build adaptive operating models, set guardrails that enable experimentation rather than block it, and tie new technology investments to measurable business value and long-term trust.

11:45AM

Keynote: Building Digital-Ready Teams

Technology strategy succeeds or fails on the strength of the people behind it. As automation and AI reshape roles, IT leaders face a widening skills gap alongside retention pressures and changing workforce expectations. This conversation explores how organizations are upskilling and reskilling at scale, creating career paths that keep top talent, and preparing teams to work alongside AI. Attendees will take away practical approaches to building a workforce that is ready for what comes next.

12:00PM

Discussion Table: Data Readiness for Agentic AI: Governance, Quality, and Trust

12:00PM

Discussion Table: Third-Party and Supply Chain Risk: Mapping the Dependencies You Don’t See

12:00PM

Discussion Table: Cyber Resilience When AI Expands the Attack Surface

12:00PM

Discussion Table: Building the Business Case for an AI Factory: Infrastructure, Cost, and Sovereignty

12:40PM

Networking Lunch

1:40PM

Fireside Chat: From Alerts to Autonomy: Can AIOps Deliver Self-Healing IT?

IT teams are drowning in alerts, dashboards, and tickets, while AI workloads add even more complexity to the environment. This fireside chat explores how predictive and agentic AI are shifting IT operations from reactive firefighting to proactive prevention. Our speakers discuss where self-healing operations are real today, how much autonomy leaders are willing to hand to AI, and what proof CIOs should demand before trusting automation with frontline incidents.

Casey Kindiger

Casey Kindiger

CEO, Droma (formerly Grokstream)

1:50PM

Fireside Chat: Modernizing Without the Big Bang: Using AI to Retire Legacy Faster

Legacy applications and aging infrastructure continue to consume budget and slow every new initiative, yet large-scale rip-and-replace programs carry real risk. This fireside chat looks at how generative AI and AI-assisted engineering are changing the economics and pace of modernization. Our speakers share where AI is accelerating code analysis, migration, and testing, where human oversight remains essential, and how technology leaders can sequence modernization to unlock capacity without disrupting the business.

2:00PM

Discussion Table: AI-Ready Infrastructure

2:00PM

Discussion Table: Integration and Connectivity: Giving AI Agents Secure Access to Enterprise Systems

2:00PM

Discussion Table: Building and Retaining AI-Skilled IT Teams

2:00PM

Discussion Table: Operating Models for AI: Centralized Platform vs. Business-Led Innovation

2:00PM

Discussion Table: Cloud Cost and FinOps in the Age of AI Workloads

2:00PM

Discussion Table: Proving AI ROI: Moving Beyond Pilots to Measurable Value

2:40PM

Fireside Chat: Securing What You Can’t Fully Supervise: Cyber Risk in the Age of AI Agents

As employees adopt AI tools and organizations deploy autonomous agents, the attack surface is expanding faster than traditional controls can follow. This fireside chat examines how security leaders are rethinking identity, access, and data protection when software can act on its own. Our speakers discuss the risks emerging from shadow AI and agent behavior, and the practical guardrails CIOs and CTOs can put in place now to enable innovation without losing visibility or control.

2:50PM

Networking Break, Business Meetings (1:1 Window C)

3:20PM

End-User Case Study: Regulated, Not Restricted: How Compliance-Heavy Industries Are Scaling AI

Terry Hickey, Chief Technology Officer at Ontario Teachers’ Pension Plan (OTPP), shares how his organization is bringing AI into a highly regulated environment where trust, data protection, and fiduciary responsibility come first. He explores how OTPP balances innovation with regulatory expectations, which governance practices have helped move AI from pilot to production, and where compliance requirements have shaped technology decisions. Attendees will leave with practical lessons for scaling AI with confidence in their own compliance-heavy industries.

Terry Hickey

Terry Hickey

Chief Technology Officer, Ontario Teachers Pension Plan

3:40PM

Fireside Chat: Proving AI ROI: What the Board Actually Wants to See

With AI budgets growing, boards and CFOs are asking tougher questions about returns, and many pilots are struggling to graduate into production. This fireside chat tackles how technology leaders can move beyond experimentation to measurable business value. Our speakers explore which metrics resonate with executive stakeholders, how to account for the true cost of running AI at scale, and how to build a credible case for continued investment.

3:50PM

Fireside Chat: Sovereign Data and AI: Where Canadian Leaders Draw the Line

Data residency, privacy regulation, and geopolitical uncertainty are pushing Canadian organizations to reconsider where their data and AI workloads live and who controls them. This fireside chat explores how technology leaders are balancing the speed and scale of global platforms against the need for sovereignty and compliance. Our speakers discuss the trade-offs between public cloud, private infrastructure, and sovereign options, and share a practical lens for deciding which workloads must stay in Canada.

4:25PM

IDC Q&A Panel: AI & Data in 2030 – What Leaders Must Prepare For​

AI and data will fundamentally redefine competitive dynamics, business models, and workforce expectations. Leaders must anticipate disruptive technological shifts, invest in adaptive strategies, and cultivate organizational resilience to harness the full potential of an AI-driven future.

Ashish Nadkarni

Ashish Nadkarni

Group Vice President and General Manager, Global Domain Lead, Enterprise Infrastructure, IDC

Stephen Elliot

Stephen Elliot

Group Vice President, I&O, Cloud Operations, and DevOps, IDC

Tony Olvet

Tony Olvet

Group Vice President, Worldwide C-Suite and Research, IDC

Megha Kumar

Megha Kumar

Research Vice President, Analytics & AI, IDC

Sarah Lee

Sarah Lee

Senior Research Director, Manufacturing – AI, Platforms, and Technologies, IDC

5:00PM

IDC Closing Remarks & Cocktail Reception

6:30PM

Awards Gala Dinner