Agenda

Agenda

Agenda

CIO Summit Australia

Tue, Oct 20

8:00AM

Registration & Breakfast

Early Birds Win Big: First 50 Delegates Win a Dancing Robot!

8:30AM

Welcome Address

Jyoti Lalchandani

Jyoti Lalchandani

Head of WW Events & MD – META, Central Asia, India, IDC

8:40AM

IDC Keynote: The AI Moment: Strategies for CIOs in Australia

AI is transforming business strategy, and CIOs must act decisively. This keynote explores practical strategies for adopting, scaling, and governing AI across the enterprise. Attendees will gain insights on infrastructure, talent, and risk management, as well as actionable approaches to drive innovation, operational efficiency, and measurable business impact in today’s AI-driven landscape.

Linus Lai

Linus Lai

Group Vice President, Research, IDC

8:55AM

Service Transformation in the Digital Age

Navigating the chaos of change

The Honorable Victor Dominello

The Honorable Victor Dominello

CEO, Future Government Institute

9:15AM

Advisory Council Felicitation

9:25AM

Working Harder, Getting Less Done: Closing ANZ’s Productivity Gap

New research shows that 83% of ANZ knowledge workers understand their strategic priorities, yet only 51% say daily work reflects them — while AI capability outpaces most organisations’ ability to absorb it. Drawing on the 2026 Workforce Productivity Report, this session reveals where productivity is lost and how connected, agentic work platforms close the gap.

Jeremy Auerbach

Jeremy Auerbach

ANZ Head of Enterprise Sales, monday.com

9:45AM

AI Ethics: What Happens When Judgement Is Outsourced?

In 1962, a single officer’s refusal stopped a nuclear launch. The safeguard that made it possible was partly luck. Today, AI systems make thousands of consequential decisions every day, and leaders can’t afford to leave judgement to chance.

 

When AI can act, trust becomes the limit on how far it can go. In this talk, Meera Govan from NiCE explores how organisations can scale AI without scaling away human judgement. She unpacks why trust is the outcome of ethics, responsible AI and governance working together, why traditional governance struggles to keep pace, and how starting with your “ethical nightmares” creates guardrails that grow with you, rather than slow you down. The session closes with three practical steps CIOs can start this quarter, before the conversation continues in the roundtable discussions later in the day.

Meera Govan

Meera Govan

AI Presales Consultant, NiCE

9:55AM

Ask Questions, Rate Session & Stand a Chance to Win a pair of Meta AI Glasses

10:00AM

Reclaiming Value: From OEM Dependency to Independence and Control

The evolution to cloud computing and SaaS purchase models have given rise to dependence on a number of mega-vendors who have control over where our data and the infrastructure associated with that data are located. These models raise questions about who has authority over and access to our data, applications and associated infrastructure and create concerns about corporate intellectual property and sensitive data privacy and security. Further, this dependence creates a loss of control and leverage regarding the roadmaps, stability and costs of these solutions. The rising requirement to leverage AI models that require integrity of data and protection against unwanted bias increase the urgency of these issues.

This session will generate discussion about what steps need to be taken today, to create vendor independence and digital sovereignty.

Jay Tuckey

Jay Tuckey

Head of Sales – APAC, Origina

10:10AM

Ask Questions, Rate Session & Stand a Chance to Win a iPhone 17

10:15AM

Tea/ Coffee & Networking Break

10:50AM

From AI Pilots to Autonomous Enterprise: How CIOs Turn Agents into Business Value

HCLTech and Team Global Express will present this fireside chat, giving CIOs a practical playbook for moving GenAI out of pilot mode into governed, agentic-scale operations. Sharing real world experience and insights, they will cover data readiness, ROI measurement frameworks, and the operating-model shifts needed to prove business impact.

Chris Collacott

Chris Collacott

Chief Client Experience Officer, HCLTech

Sonia Eland

Sonia Eland

EVP and Country Manager, HCLTech

Danny Gravell

Danny Gravell

Chief Innovation Officer, Team Global Express

11:00AM

Ask Questions, Rate Session & Stand a Chance to Win a iPhone 17

11:05AM

Fireside Chat: Trusted Autonomous Intelligence for Regulated Environments

The rapid evolution from assistive generative AI to autonomous, multi-agent systems represents a fundamental shift in how organisations operate, decide, and deliver services. While agentic workflows offer unprecedented leaps in operational velocity, decision intelligence, and citizen services, they introduce profound challenges for regulated industries and public sector agencies – where data sovereignty, zero-trust security, continuous auditability, and deterministic compliance are non-negotiable.
In this keynote fireside chat, we’ll explore what it takes to transition agentic AI from experimental sandboxes into mission-critical production. The session investigates regulatory guardrails, data stewardship, and how modern hybrid cloud architectures deliver the confidential computing, sovereign isolation, and enterprise trust necessary to scale AI responsibly.

Angelica Veness

Angelica Veness

Chief Technology Officer, IBM Australia and New Zealand

Adrian McCormack

Adrian McCormack

Business Unit Leader, Regulated Cloud & Sovereign Infrastructure, IBM Australia & New Zealand

Daniel Bamford

Daniel Bamford

Assistant Commissioner, Strategy, Design and Architecture, Australian Taxation Office

11:35AM

Ask Questions, Rate Session & Stand a Chance to Win an iPhone 17

11:40AM

Roundtable Discussions

Roundtable Discussion 1

11:40AM – 12:00PM

Marc Tan is the Cloud Alliance Manager at monday.com, where he helps enterprise leaders and hyperscaler ecosystems drive organizational agility, operational flow, and digital transformation. In this roundtable, he explores how ANZ organizations are strategically leveraging AI to bridge prevailing productivity gaps and transition teams from systemic burnout into sustainable, high-value flow.

Marc Tan

Marc Tan

Cloud Alliance Manager, monday.com

11:40AM – 12:00PM

Jess McMahon is the Senior GTM Manager for AI at monday.com, where she shapes the regional go-to-market approach for AI and aligns internal teams around strategies that deliver valuable customer outcomes. In this roundtable, Jess explores how monday.com customers are adopting AI and evolving their strategy with confidence.

Jess McMahon

Jess McMahon

Senior GTM Manager, AI – APJ, monday.com

Roundtable Discussion 2

11:40AM – 12:00PM

AI Ethics – What Happens When Judgement Is Outsourced?

Meera Govan

Meera Govan

AI Presales Consultant, NiCE

Dilan Haradasa

Dilan Haradasa

Account Executive, NICE CXone

Roundtable Discussion 3

11:40AM – 12:00PM

Roundtable Discussion with Origina

Jay Tuckey

Jay Tuckey

Head of Sales – APAC, Origina

Roundtable Discussion 4

11:40AM – 12:00PM

AI: Cost. Control. Confidence. How Executive Leaders Are Governing AI Economics to Build the Autonomous Enterprise

Cassandra Ashworth

Cassandra Ashworth

Head of AI Sales & Ecosystem GTM, HCLTech

Ian Hulme

Ian Hulme

AI Consultant, HCLTech

11:40AM – 12:00PM

The Human Side of the Agentic Enterprise How Business Leaders Are Redesigning Work, Governance and Decision-Making for AI Agents

Noha Salib

Noha Salib

Executive Director, Strategic Change, HCLTech

Roundtable Discussion 5

11:40AM – 12:00PM

Inference at Scale: The Hybrid-by-Design Blueprint

Angelica Veness

Angelica Veness

Chief Technology Officer, IBM Australia and New Zealand

Adrian McCormack

Adrian McCormack

Business Unit Leader, Regulated Cloud & Sovereign Infrastructure, IBM Australia & New Zealand

12:05PM

Technology Focus Group (Parallel Tracks)

Track A Technology Focus Group: Agentic AI: Strategic Opportunities and Operational Challenges for CIOs

12:00PM – 12:05PM

IDC Overview

Nikhil Batra

Nikhil Batra

Senior Research Director, IDC

12:05PM – 12:15PM

Private AI: From Pilot Projects to Production Economics

Simon Lewry

Simon Lewry

Director, Solution Architect – APAC, Digital Realty

12:15PM – 12:20PM

Get Involved, Get Rewarded: Ask Questions, Rate Sessions & Win 1 of 4 Cabin Luggage Sets

12:20PM – 12:30PM

The Automation Ceiling: Why More Agents Isn't More Results

Colin Teubner

Colin Teubner

Field CTO, Camunda

12:30PM – 12:35PM

Get Involved, Get Rewarded: Ask Questions, Rate Sessions & Win 1 of 4 Cabin Luggage Sets

12:35PM – 12:45PM

To AI or Not to AI: What’s Deterministic, What’s Probabilistic, and Why It Matters

Ram Tallavajhala

Ram Tallavajhala

Principal AI Field Engineer, Boomi

12:45PM – 12:50PM

Get Involved, Get Rewarded: Ask Questions, Rate Sessions & Win 1 of 4 Cabin Luggage Sets

12:50PM – 1:00PM

Turning Operational Complexity into Coordinated Action: Unified ServiceOps for the Agile Enterprise

David Stanton

David Stanton

Country Sales Director – ANZ, Freshworks

John Feng

John Feng

Research Manager, IDC Australia

1:00PM – 1:05PM

Get Involved, Get Rewarded: Ask Questions, Rate Sessions & Win 1 of 4 Cabin Luggage Sets

Track B Technology Focus Group: Reimagining Cloud Modernization in the Age of AI

12:00PM – 12:05PM

IDC Overview

Ronita Bhattacharjee

Ronita Bhattacharjee

Group Vice President, Events, META, India & APAC, IDC

12:05PM – 12:15PM

AI from Cloud to Edge

Gautam Rewati Raman

Gautam Rewati Raman

Regional Solutions Engineer Presales – APAC, Couchbase

12:15PM – 12:20PM

Get Involved, Get Rewarded: Ask Questions, Rate Sessions & Win 1 of 4 Cabin Luggage Sets

12:20PM – 12:30PM

Parallels Perspective: Navigating the New Era of Application Delivery with Flexibility, Security, and Choice

Steven Dewinter

Steven Dewinter

Senior Global Director, Sales Engineering, Parallels

12:30PM – 12:35PM

Lego Sets x 2 – Courtesy Parallels+Get Involved, Get Rewarded: Ask Questions, Rate Sessions & Win 1 of 4 Cabin Luggage Sets

12:35PM – 12:45PM

How Do CIOs Answer the Business Value Question in the Age of AI?

Wayne Shearer

Wayne Shearer

Managing Director, APAC, MagicOrange

12:45PM – 12:50PM

Get Involved, Get Rewarded: Ask Questions, Rate Sessions & Win 1 of 4 Cabin Luggage Sets

12:50PM – 1:00PM

Best Practices for Agentic Identity

Ash Diffey

Ash Diffey

VP, ANZ, Ping Identity

1:00PM – 1:05PM

Get Involved, Get Rewarded: Ask Questions, Rate Sessions & Win 1 of 4 Cabin Luggage Sets

1:05PM

Lunch & Networking

Roundtable Track A

1:05PM – 2:15PM

The Private AI Imperative: Building the infrastructure foundation for enterprise AI in Australia

Nikhil Batra

Nikhil Batra

Senior Research Director, IDC

Simon Lewry

Simon Lewry

Director, Solution Architect – APAC, Digital Realty

Roundtable Track B

1:05PM – 2:15PM

Building the Autonomous Digital Workspace: Governing AI, Securing Work, Empowering People

Linus Lai

Linus Lai

Group Vice President, Research, IDC

David Head

David Head

Chief Technology Officer for Asia Pacific & Japan, Omnissa

2:15PM

Partner Felicitation

2:25PM

Workshops (Parallel Tracks)

Innovation Challenge

2:25PM – 3:05PM

Location: Magnifique Ballroom

Linus Lai

Linus Lai

Group Vice President, Research, IDC

Nikhil Batra

Nikhil Batra

Senior Research Director, IDC

John Feng

John Feng

Research Manager, IDC Australia

Breaking the Risk Paralysis in AI Application Delivery

2:25PM – 3:05PM

Location: Barker Meeting Room

Martin Cooperwaite

Martin Cooperwaite

Co-founder and CTO, Kiandra

3:15PM

MasterChef Session

Get ready to unleash your inner chef! Join us for a MasterChef-style cooking activity, where you’ll team up, get creative, whip up something delicious together, and take your creation home with you!

3:45PM

Close of Summit