The Future of Intelligent Operations

The Future of Intelligent Operations

Sponsored By

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Visibility, Automation, and Resilience for the Digital Era

Saudi Arabia’s cloud landscape is rapidly advancing, with hybrid and multicloud adoption rising across the Kingdom. Yet many organizations still face challenges around visibility, security, continuity, and proving ROI.

 

This roundtable, hosted by IDC and Global Brands Group, brings senior IT leaders together to discuss practical approaches for migration, modernization, cloud-first continuity, and data- and AI-driven automation from cloud to edge.

Join IDC analysts, GBG experts, and industry peers to explore:

Data center migration best practices

Modernizing legacy applications

Cloud-first continuity and disaster recovery

Automation powered by data and AI

Agenda

The Future of Intelligent Operations

One Day Event

5:00 pm

Registration and Networking

5:55 pm

IDC Welcome Address

Harish Dunakhe

Harish Dunakhe

Senior Research Director, Software & Cloud (META), IDC

Keynote
6:00 pm

IDC Keynote

Harish Dunakhe | IDC

Senior Research Director, Software & Cloud (META)

Read Bio
Harish Dunakhe
6:20 pm

Thought Leadership Spark: Partner Executive

Hussein El-Sayed

Hussein El-Sayed

General Manager, Global Brands Solutions & Services, MEA, Global Brands Group

6:40 pm

Driving Resilient and Agile Business Transformation: Migration ROI, Continuity, and Edge Innovation

Mostafa Elkattan

Mostafa Elkattan

Solution Architect, Global Brands Group

Basel Ramadan

Basel Ramadan

IT Consultant Profile, Mindware

7:00 pm

Legacy application modernization approaches that minimize disruption

Marwa ElMasry

Marwa ElMasry

Customer Success Unit Manager, Global Brands Group

7:20 pm

Vision to Value: Turning Insights into Real-World Impact

Kareem Faramawy

Kareem Faramawy

AWS Sales Account Manager, Global Brands Group

7:40 pm

Beyond the Cloud: Managed Services for Modern Business

Sameh Sadek

Sameh Sadek

Professional Service & Support Manager, Global Brands Group

8:00 pm

Chat with the experts (Open Discussion)

8:25 pm

Summary & Close: IDC

8:30 pm

Networking Dinner & Deep Conversations with Peers, IDC, and Partners

Speakers

Harish Dunakhe
Keynote Speaker

Harish Dunakhe

Senior Research Director, Software & Cloud (META)

IDC

Read bio

Hussein El-Sayed

Hussein El-Sayed

General Manager, Global Brands Solutions & Services, MEA

Global Brands Group

Read bio

Mahmoud Mahgoub

Mahmoud Mahgoub

Partner Success Unit Manager – MEA

Global Brands Group

Read bio

Basel Ramadan

Basel Ramadan

IT Consultant Profile

Mindware

Read bio

Kareem Faramawy

Kareem Faramawy

AWS Sales Account Manager

Global Brands Group

Read bio

Marwa ElMasry

Marwa ElMasry

Customer Success Unit Manager

Global Brands Group

Read bio

Mostafa Elkattan

Mostafa Elkattan

Solution Architect

Global Brands Group

Read bio

Sameh Sadek

Sameh Sadek

Professional Service & Support Manager

Global Brands Group

Read bio

Partners

Venue

Movenpick Hotel and Residences

3478 North Ring Road Exit 4, Al Ghadeer District, Riyadh

Mövenpick Hotel & Residences Riyadh is located in the new CDB of Riyadh, next to KAFD. Our 5 star hotel & residences is perfect for business or leisure travellers seeking genuine swiss hospitality. Inspired by the Middle Eastern culture we offer 269 sophisticated hotel rooms and, suites as well as 90 spacious residences. A swimming pool, sauna, ice room, gymnasium and massage rooms provide you with a chance to exercise and relax during your stay.

Be Part of it!

Explore how intelligent operations, automation, and resilient cloud architectures drive visibility, continuity, and ROI across hybrid, multicloud, and edge environments.

CIO Xchange UAE

CIO Xchange UAE

The CIO's New Mandate

24 Jun – 25 Jun 2026 Taj Exotica Resort, The Palm, Dubai

Empowering People, Driving Value, Leading with Resilience

In a world of relentless technological disruption, agility defines success. ​For CIOs, the challenge lies in cutting through the AI noise to identify what truly transforms their organizations. The UAE edition of CIO Xchange, taking place at Taj Exotica Resort, The Palm, Dubai, United Arab Emirates, on June 25, brings together visionary leaders who are mastering this shift – by driving the AI Pivot to Scale.​

IDC Research show that over 51% of organizations worldwide are currently in the “AI Pivot” stage of maturity, working to scale AI initiatives responsibly. In UAE, the AI landscape is advancing progressively, backed by visionary government investments and a high level of digital maturity across enterprises. CIOs in the country are emerging as the architects of AI-driven transformation – enabling business units to scale AI, ensuring measurable ROI, and collaborating with CHROs to build an AI-ready workforce.

With 58% of UAE organizations still deploying AI in silos, CIOs will play a critical role in driving cohesive, enterprise-wide adoption that strengthens readiness and deliver greater strategic impact.​ This indeed is their opportunity to step forward as orchestrators of transformation.

UAE CIO Xchange 2026 will explore key strategic imperatives around leadership, culture, collaboration and much more to help CIOs direct adaptable tech agendas. ​Through interactive sessions and peer-driven discussions, Xchange will uncover how leaders are enabling high-impact use cases while embracing governance, trust, and responsibility in AI adoption.​ Join us at Xchange 2026 where we build a community rather than just a network. Because in an AI-driven world, the real differentiator is not technology itself, but the mindset that powers it.​

Why Attend?

The IDC CIO Xchange 2026 is the premier gathering for UAE’s CIOs and IT leaders, designed to address the rapidly evolving landscape of digital business strategy, technology leadership, and enterprise transformation. This event will bring together CIOs, digital innovation leaders, and industry experts for immersive dialogue, peer benchmarking, and hands-on workshops, focusing on aligning technology investments with business goals, navigating regulatory complexity, and driving sustainable growth in a dynamic digital era.

Building adaptive, resilient technology foundations that empower organizational agility and sustained growth.

Leveraging AI and agentic AI to drive intelligent automation, elevate productivity, and enable data-driven decision-making.

Addressing the complexities of legacy modernization, technical debt, and fragmented IT environments.

Embedding trust, security, and compliance as core principles in every technology and business decision.

Leading with vision by aligning digital investments to strategic business outcomes and delivering measurable stakeholder value.

Expert Perspectives

Hear from thought leaders and visionary CIOs, redefining technology, leadership, and innovation across the region.

9:35 am

IDC Keynote: The Evolving Role of the CIO: From IT Leader to Business Strategist

As organizations navigate rapid digital transformation, the role of the CIO is undergoing a fundamental shift. No longer confined to overseeing IT operations, today’s CIO is a strategic business leader driving innovation, growth, and competitive advantage.

This session will explore how CIOs are expanding their influence beyond technology, aligning digital initiatives with core business objectives, and leveraging emerging technologies such as AI, cloud, and data analytics to deliver measurable value. Attendees will gain insights into how modern CIOs collaborate across the C-suite, shape customer experiences, and lead organizational change.

Harish Dunakhe | IDC

Read Bio
Harish Dunakhe

Speakers

Jyoti Lalchandani

Jyoti Lalchandani

Head of WW Events & MD – META, Central Asia, India

IDC

Read Bio

Harish Dunakhe

Harish Dunakhe

Senior Research Director, Software & Cloud (META)

IDC

Read Bio

Humayun Muhammad

Humayun Muhammad

Regional Sales Director

BMC Software

Read Bio

Maik de Wolf

Maik de Wolf

Regional Director

Dynatrace

Read Bio

Faisal Ameer Malik

Faisal Ameer Malik

Chief Technology Officer

Huawei Enterprise Business Group, Middle East

Read Bio

Rajesh Nagpal

Rajesh Nagpal

Vice President of Sales (UAE)

Huawei Enterprise Business

Read Bio

Haitham Saif

Haitham Saif

Chief Technology Officer | Regional Sales Leader | AI-Driven Networking, Cloud & Cybersecurity | Middle East

HPE

Read Bio

Sherif Medhat

Sherif Medhat

Lead Solutions Engineer

Dynatrace

Read Bio

Shahin Hashim

Shahin Hashim

Associate Research Director (META)

IDC

Read Bio

Shilpi Handa

Shilpi Handa

Associate Research Director (META)

IDC

Read Bio

Knowledge Hub

Getting Your Data AI Ready

It has become a common refrain – getting data governance right is key to a successful AI strategy! This conventional wisdom is very true, but it is not a new problem. For as long as I have been involved in IT, both as an analyst and as a CIO, companies have struggled with wrangling the various data sets across the applications running at the organization.

Bob Parker
| IDC
SVP, Software and Services Research
Read More

Vision to Reality: How Governments are Empowering the Middle East’s AI Future

IDC predicts that AI will have a cumulative global economic impact of $19.9 trillion by 2030, driving 3.5% of global GDP growth. Governments will play a strategic dual role – both shaping policies for secure, impactful, and responsible adoption of AI across industries, and acting as major buyers of AI to transform public programs and services, enhancing operational efficiency and achieving mission outcomes.

Massimiliano Claps
| IDC
Research Director
Read More

Navigating the AI Realm with Huawei: Staying Focused on What Truly Counts

For the past several years, we have all been watching enterprises pour significant capital into AI infrastructure, whether it is data centers, compute clusters and sophisticated models. The ambition is real, and in many cases, so is the investment. Having worked at the intersection of technology and enterprise strategy for Huawei in this region, I find myself returning to one question: Are we building AI that actually works for the people and industries it is meant to serve?

Faisal Ameer Malik
| Huawei's Enterprise Business
Chief Technology Officer
Read More

Partners

Venue

Taj Exotica Resort, The Palm

Royal Ballroom

East Crescent, The Palm Jumeirah

Dubai, United Arab Emirates

Be Part of it!

Register Now

Why Attend?

Why Attend?

The Summit is more than just a conference. It’s where the region’s technology leaders come together to shape the future of AI-driven enterprises.

Network with the Country’s Elite

Connect with 300+ qualified delegates, including 60% CIOs, CTOs, CSOs, and Heads of IT from across Türkiye.

Learn from the Best
Hear directly from IDC analysts, global experts, and pioneering CIOs on how to scale AI, GenAI, and agentic systems across industries.

Discover Real-World Use Cases

Gain insights into how leading organizations are implementing AI-driven automation to improve agility, resilience, and customer value.

Future-Proof Your Strategy
Understand the long-term business implications of agentic systems, ensuring your organization thrives in a rapidly evolving digital economy.

Master AI Security & Trust
Explore strategies to tackle data privacy, AI observability, model integrity, and digital trust challenges.

Cloud as the AI Foundation

Discover how cloud platforms, edge computing, and 5G enable scalable, secure, and sovereign AI deployments

Key Themes

The summit this year will spotlight how innovation, intelligence, and resilience are reshaping enterprises through AI, cloud modernization, agentic architectures, and cybersecurity.

AI & Data-Driven Transformation

AI is transforming business reality, empowering intelligent automation, data-driven decisions, and human-AI collaboration to enhance productivity, innovation, and operational efficiency.

Cloud & Infrastructure Modernization

Hybrid and multi-cloud models, powered by edge and 5G, are driving agility, scalability, and modernization while ensuring compliance and data sovereignty.

Agentic Enterprise Architectures

Enterprises are adopting open, modular, and intelligent architectures where AI agents automate decisions, enabling adaptive, data-centric, and continuously evolving operations.

Cybersecurity & Risk Management

Zero Trust, automation, and AI-driven defense are fortifying hybrid ecosystems, ensuring resilience, proactive protection, and trust across increasingly connected digital environments.

Jury Members

Jury Members

Shilpi Handa

Shilpi Handa

Associate Research Director (META)

IDC

Read bio

Shahin Hashim

Shahin Hashim

Associate Research Director (META)

IDC

Read bio

Harish Dunakhe

Harish Dunakhe

Senior Research Director, Software & Cloud (META)

IDC

Read bio

Melih Murat

Melih Murat

Associate Research Director, Artificial Intelligence (META)

IDC

Read bio

Eric Samuel

Eric Samuel

Associate Research Director

IDC

Read bio

Agenda

Agenda

Agenda

CIO Summit South Africa

One Day Event

8:00 am

Registration & Networking

8:40 am

IDC Welcome Address

Jonathan Tullett

Jonathan Tullett

Associate Research Director, IDC

8:50 am

IDC Keynote: The AI Moment: Strategies for CIOs in South Africa

AI, predicted to have a $19.9 trillion impact on the global economy by 2030, is reshaping economic landscapes, creating new revenue streams, and redefining competitive advantages. This session will provide unique insights and analysis drawn from IDC’s extensive study of CIOs and key decision-makers across South Africa. It will provide a deeper understanding of current and planned AI strategies and use case road maps, covering key topics such as AI-ready data, unified governance, fit-for-purpose and scalable infrastructure, and AI talent.

Jonathan Tullett

Jonathan Tullett

Associate Research Director, IDC

9:18 am

Ask Questions, Rate the Sessions

9:20 am

Breaking Free from the Hypervisor Tax: Reclaiming Cost, Control and Choice in the Post-VMWare Era

The Broadcom acquisition of VMware has fundamentally reset the economics of enterprise infrastructure, introducing a “hypervisor tax” that CIOs can no longer ignore. At a time when global pressures such as rising energy costs, geopolitical instability, and inflation are placing strain on IT budgets, the sharp increase in VMware licensing costs is forcing organisations to reconsider their long established virtualization strategies.

This session will unpack what the VMware licensing shift really means for enterprise cost structures and operational flexibility. It will explore practical, low-risk pathways to diversify or migrate away from VMware, including alternative hypervisors, hybrid architectures, and workload mobility strategies. Most importantly, it will equip CIOs with a decision framework to balance cost optimisation, performance, risk, and vendor independence.

In a world where every rand and dollar must work harder, the question is no longer whether to reconsider VMware – but how fast and how strategically you can regain control.

Lesego Molwantwa

Lesego Molwantwa

Commercial Director – Cloud SA, iOCO Tech

9:38 am

Ask Questions, Rate the Sessions and Stand a Chance to Win a Raffle

9:40 am

The Self-Healing Enterprise: Leveraging Observability for Continuous Business Growth

Explore how modern observability solutions are enabling enterprises to proactively identify, diagnose, and resolve issues before they impact business operations. This session will highlight how self-healing IT environments drive resilience, operational efficiency, and continuous business growth in an increasingly digital-first world.

Kelvin Klein

Kelvin Klein

Product Manager, Sub-Saharan Africa, Mediro ICT, Dynatrace

9:58 am

Ask Questions, Rate the Sessions and Stand a Chance to Win a Raffle

10:00 am

The Rise of Agentic Systems: Why trusted data, governance, and control will define what scales

Agentic systems are reshaping the enterprise from tools that assist humans to systems that act, decide, and coordinate with increasing independence. For CIOs, the real challenge is no longer simply adopting AI, but governing autonomy built on fragmented, sensitive, and often poorly understood data estates. This session examines the strategic fault lines beneath agentic AI: trust, visibility, accountability, and control. It will argue that the future belongs not to organisations with the most agents, but to those with the strongest data intelligence, governance foundations, and ability to operationalise trust at scale.

Ian Engelbrecht

Ian Engelbrecht

Field CTO, EMEA, Veeam

10:18 am

Ask Questions, Rate the Sessions and Stand a Chance to Win a Luxury Braai Set (Courtesy: Veeam)

10:20 am

Accelerate Your Advantage with Distributed AI

AI is transforming how enterprises compete—but realizing its full value requires the right foundation. This keynote explores how Distributed AI enables organizations to deploy intelligence wherever data is created, with speed, security, and flexibility. Discover how Equinix Distributed AI delivers purpose built infrastructure for high performance AI workloads across cloud, core, and edge. With seamless access to AI resources across 280+ interconnected data centers worldwide, businesses can connect to hyperscalers, AI factories, neo clouds, and edge locations through a vendor neutral ecosystem. Learn how low latency, private interconnections, and centralized governance help scale AI securely, maintain data sovereignty, and transform infrastructure into a competitive advantage.

Sandile Dube

Sandile Dube

Managing Director, South Africa, Equinix

10:38 am

Ask Questions, Rate the Sessions and Stand a Chance to Win a Raffle

10:40 am

Is Africa Ready for the AI Revolution?

AI is set to accelerate Africa’s digital transformation, but sustaining this growth depends on modern, resilient, and energy‑efficient infrastructure. This session examines how Africa can keep pace with rising AI demand by modernizing data centers and addressing power and cooling constraints at scale. The focus is on a pragmatic methodology built around renewables, advanced cooling, cloud‑aligned architectures, and AI‑ and edge‑enabled operational efficiency. These approaches help increase uptime, reduce opex, and align with global benchmarks, while enabling governments and enterprises to build sovereign, secure, climate‑resilient digital infrastructure tailored to African markets.

Steve Santini

Steve Santini

Secure Power & Data Centers Vice President, Sub‑Saharan Africa, Schneider Electric

10:58 am

Ask Questions, Rate the Sessions and Stand a Chance to Win a Raffle

11:00 am

The Shadow Code: Risks of Ungoverned AI Development

In today’s fast-paced digital landscape, “shadow code” presents a critical paradox: AI-driven development offers unprecedented speed but introduces significant, ungoverned risks. As developers leverage unvetted AI tools, organizations may unknowingly inject unregulated code into their ecosystems, creating massive security vulnerabilities and technical debt. This lack of oversight threatens to turn rapid innovation into a liability. This session explores how OutSystems bridges the gap between velocity and safety. By providing a governed, secure environment, OutSystems enables organizations to capitalize on AI’s efficiency without compromising integrity. Learn how to harness the power of AI development while maintaining total architectural control.

Grant Amos

Grant Amos

Country Manager, South Africa, OutSystems

Alexa Terblanche

Alexa Terblanche

Director, ExoSystems

11:18 am

Ask Questions, Rate the Sessions and Stand a Chance to Win a Raffle

11:20 am

Advisory Council Felicitation

11:30 am

Coffee & Networking Break

Engage, Explore, and Network—Where Technology Meets Unforgettable Moments!

11:45 am

Summit Tracks – (Parallel Sessions)

Enabling the Future-Ready Enterprise through Intelligent Automation & Trusted AI

Discover how organizations can build resilient, AI-ready enterprises through intelligent automation, governed AI, and data-driven innovation. Learn how businesses can enhance agility, empower teams, and scale transformation securely and efficiently.

Track A: Building the Resilient, AI-Driven Enterprise: Data Protection, Intelligent Automation & Governed AI at Scale

11:55 am – 12:08 pm

Tiered Backup Storage: Comprehensive Security with AI-powered Ransomware Recovery

David McMurdo

David McMurdo

Director of Sales for Africa, ExaGrid

12:08 pm – 12:10 pm

Ask Questions, Rate the Sessions and Stand a Chance to Win Takealot Vouchers – 2 vouchers of ZAR 1500 each

12:10 pm – 12:23 pm

From Model Governance to Action Governance. Why AI Governance Must Be Redesigned for the Agentic Enterprise

Faye Murray

Faye Murray

Field Chief Data Officer (EMEA), Dataiku

12:23 pm – 12:25 pm

Ask Questions, Rate the Sessions and Stand a Chance to Win a Hoodie

Track B: Connecting, Automating & Empowering the AI-Ready Workforce

11:55 am – 12:08 pm

AI Infrastructure Readiness: Are Enterprises truly prepared?​

Yesh Surjoodeen

Yesh Surjoodeen

Managing Director, Southern and Central Africa Region, HP

12:08 pm – 12:10 pm

Ask Questions, Rate the Sessions and Stand a Chance to Win a Hoodie

12:10 pm – 12:23 pm

Modernising without the Rip and Replace Tax

Raphael de Souza

Raphael de Souza

Client Executive, Pegasystems

12:23 pm – 12:25 pm

Ask Questions, Rate the Sessions and Stand a Chance to Win a Hoodie

12:25 pm

Platinum Tracks – (Parallel Sessions)

Strengthening Enterprise Security in an Evolving Digital Threat Landscape

As cyber threats continue to evolve, organizations must move beyond traditional security approaches to build resilient, adaptive defense strategies. This session will explore modern approaches to managing digital risk, securing enterprise environments, and enabling innovation without compromising business security.

Track A: Securing the Enterprise: Protecting People, Data & Devices in a Threat-First World

12:25 pm – 12:38 pm

Turning Human Risk into Resilient Security

Johan Nepgen

Johan Nepgen

Principal Sales Engineer, Mimecast

12:38 pm – 12:40 pm

Ask Questions, Rate the Sessions and Stand a Chance to Win a Hoodie

12:40 pm – 12:53 pm

Surviving the Agentic Wild West: Move Fast Without Breaking Things

Paul Beyleveld

Paul Beyleveld

Sr. Solutions Engineer, Netskope

12:53 pm – 12:55 pm

Ask Questions, Rate the Sessions and Stand a Chance to Win a Hoodie

12:55 pm – 1:08 pm

Your EMM Manages Devices. Is That Enough to Secure Your Business?

Stefan Mennecke

Stefan Mennecke

VP Sales, SOTI

1:08 pm – 1:10 pm

Ask Questions, Rate the Sessions and Stand a Chance to Win a Hoodie

Track B: From Data to Decisions to Deployment: Managing, Governing & Building the AI-Ready Enterprise

12:25 pm – 12:38 pm

From AI Hype to Execution: Building Your First Enterprise AI Agents in 90 Days

Thabiso Hlatshwayo

Thabiso Hlatshwayo

Head of Solution Consulting, Africa, OpenText

12:38 pm – 12:40 pm

Ask Questions, Rate the Sessions and Stand a Chance to Win a Lego Set (Courtesy: OpenText)

12:40 pm – 12:53 pm

How Do CIOs Answer the Business Value Question in the Age of AI?

Blake Davidson

Blake Davidson

Chief Operating Officer, MagicOrange

12:53 pm – 12:55 pm

Ask Questions, Rate the Sessions and Stand a Chance to Win a Hoodie

12:55 pm – 1:08 pm

Delivering Operational Resilience & Efficiency in the Age of AI

Taariq Hassim

Taariq Hassim

Executive Manager, TCM

Morgan Malyon

Morgan Malyon

Brand Sales Specialist, IBM

1:08 pm – 1:10 pm

Ask Questions, Rate the Sessions and Stand a Chance to Win a Hoodie

Track C: The Agentic Enterprise: Intelligent Analytics & Autonomous Systems in Action

12:25 pm – 12:38 pm

Building the Agentic Enterprise: From Apps to Autonomous Systems

Simon Flodh LI

Simon Flodh LI

Business Development Representative – Africa, Mendix Siemens

12:38 pm – 12:40 pm

Ask Questions, Rate the Sessions and Stand a Chance to Win a Hoodie

12:40 pm – 12:53 pm

Scaling AI Without Scaling Cost: The Governance Gap Most Enterprises Miss

Wessel du Toit

Wessel du Toit

Director of Professional Services MEATI, Strategy

12:53 pm – 12:55 pm

Ask Questions, Rate the Sessions and Stand a Chance to Win a Hoodie

12:55 pm – 1:08 pm

Cyber Resilience: The New Imperative

Wouter Strdom

Wouter Strdom

Senior Account Director, Rubrik

1:08 pm – 1:10 pm

Ask Questions, Rate the Sessions and Stand a Chance to Win a Hoodie

12:40 pm

Ask Questions, Rate the Sessions and Stand a Chance to Win a Lego Set (Courtesy: OpenText)

1:10 pm

Lunch & Networking

2:10 pm

For The CIO – By The CIO Tracks

For The CIO-By The CIO Panel

2:10 pm – 2:45 pm

The CIO Talent Agenda: How CIOs, CHROs, and Business Leaders Are Shaping the Future Workforce

Moderator

Jaco Coetzee

Jaco Coetzee

Head of Information Technology, First National Bank

Innocent Gumede

Innocent Gumede

Chief Information Officer: Workflow, First National Bank

Claude Jerarde Naidoo

Claude Jerarde Naidoo

Chief Digital and Information Officer, Rohlig-Grindrod Logistics

Dr Nerina Naik

Dr Nerina Naik

CIO – Treasury & Capital Management, Standard Bank Group

Theven Naicker

Theven Naicker

Head of Information Technology, Scania

Erin Ferguson Ormond

Erin Ferguson Ormond

Chief Human Capital Officer: Technology, Absa Group

Mahmood Takolia

Mahmood Takolia

Chief Information Officer, Bidvest Waltons

2:10 pm – 2:45 pm

Agentic AI in Action: Industry Use Cases and Early Wins

Moderator

Jongikhaya Stuurman

Jongikhaya Stuurman

Chief Information Officer (CIO), PetroSA

Hilton Martin

Hilton Martin

Group CIO, Ster-Kinekor

Sne Dlamini

Sne Dlamini

Group Vice President: Technology and Digital, AECI Limited

Fikile Mekgoe

Fikile Mekgoe

Head of Technology, Bidvest Bank Limited

Zayd Mahomed

Zayd Mahomed

Chief Technology Officer, Vitality Group

2:45 pm

CIO Masterclass Workshop: Designing the South Africa-Led Global Enterprise of 2028

As South African enterprises expand globally and accelerate AI adoption, CIOs are being asked to balance innovation with resilience, sovereignty, and trust at an unprecedented scale. This interactive strategy workshop will place participants in the role of leadership teams of organizations across industries such as banking, manufacturing, healthcare, digital platforms, and infrastructure.

Working in groups, participants will design their organization’s 2028 operating model by allocating investments across AI transformation, digital platforms, cyber resilience, workforce evolution, ecosystem governance, and regulatory readiness. Along the way, they will confront real-world trade-offs driven by emerging risks, global compliance pressures, and the growing complexity of AI-enabled enterprises.

The session is designed to spark board-level thinking, peer exchange, and practical insight into how leading CIOs can architect growth, trust, and resilience simultaneously in the next phase of digital transformation.

 

Jonathan Tullett

Jonathan Tullett

Associate Research Director, IDC

3:55 pm

Close of Summit

Why Attend

Why Attend?

The Summit is more than just a conference. It’s where the region’s technology leaders come together to shape the future of AI-driven enterprises.

Network with the Region’s Elite

Connect with 150+ qualified delegates, including 60% CIOs, CTOs, CSOs, and Heads of IT from across Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, and the UAE.

Learn from the Best
Hear directly from IDC analysts, global experts, and pioneering CIOs on how to scale AI, GenAI, and agentic systems across industries.

Discover Real-World Use Cases

Gain insights into how leading organizations are implementing AI-driven automation to improve agility, resilience, and customer value.

Future-Proof Your Strategy
Understand the long-term business implications of agentic systems, ensuring your organization thrives in a rapidly evolving digital economy.

Master AI Security & Trust
Explore strategies to tackle data privacy, AI observability, model integrity, and digital trust challenges.

Cloud as the AI Foundation
Discover how cloud platforms, edge computing, and 5G enable scalable, secure, and sovereign AI deployments

Key Themes

The summit this year will spotlight how innovation, intelligence, and resilience are reshaping enterprises through AI, cloud modernization, agentic architectures, and cybersecurity.

AI & Data-Driven Transformation

AI is transforming business reality, empowering intelligent automation, data-driven decisions, and human-AI collaboration to enhance productivity, innovation, and operational efficiency.

Cloud & Infrastructure Modernization

Hybrid and multi-cloud models, powered by edge and 5G, are driving agility, scalability, and modernization while ensuring compliance and data sovereignty.

Agentic Enterprise Architectures

Enterprises are adopting open, modular, and intelligent architectures where AI agents automate decisions, enabling adaptive, data-centric, and continuously evolving operations.

Cybersecurity & Risk Management

Zero Trust, automation, and AI-driven defense are fortifying hybrid ecosystems, ensuring resilience, proactive protection, and trust across increasingly connected digital environments.

Knowledge Hub / Massimiliano Claps

Analyst Spotlight

Massimiliano Claps
Research Director
IDC

Analyst Spotlight

Vision to Reality: How Governments are Empowering the Middle East’s AI Future

IDC predicts that AI will have a cumulative global economic impact of $19.9 trillion by 2030, driving 3.5% of global GDP growth. Governments will play a strategic dual role – both shaping policies for secure, impactful, and responsible adoption of AI across industries, and acting as major buyers of AI to transform public programs and services, enhancing operational efficiency and achieving mission outcomes.

 

The Gulf countries have ambitious aspirations to lead the global AI economy. Empowering public service transformation through AI has become both an economic competitiveness and national security imperative for the region. In fact, IDC predicts that by 2029, 40% of national governments, led by EU and GCC countries, will use agentic AI to digitize public services by life events, reducing the cost to operate digital channel infrastructure and platforms by 25%.

 

For instance, the Abu-Dhabi Government Digital Strategy 2025-2027 aims to “…position the emirate as a global leader in AI-driven government and will deploy AED13 billion through 2025-2027 to foster innovation and technology adoption in the emirate…”. Likewise, the Kingdom of Saudi Arabia wants to position itself as “…one of the leading countries in the field of AI at the global level”, and through its AI investment vehicle, Humain, plans to build up to six gigawatts of data center capacity nationwide by 2034.

 

The early applications of AI agents in government focused primarily on back-office functions such as HR, procurement, and IT, assisting with automating code documentation, software development, testing, engineering, and compliance with security regulations. However, AI agents are rapidly enabling governments to automate more complex, multi-step processes that cannot easily be codified through rules. These include mission-critical areas such as border control, public health, social benefits, and grants management.

 

Across these mission areas, AI solutions, like TAMM AI Assistant can drive more responsive, personalized, and convenient services that enhance citizen satisfaction and trust by addressing the challenges of bureaucratic, siloed delivery. They also have the potential to improve urban quality of life, as seen in initiatives, such as the KAFD smart traffic management project, or Dubai Police’s advanced computer vision systems for traffic safety.

 

Governments that are leading the AI race are focusing their strategies on key aspects namely – organizational change, responsible use, data readiness, and digital sovereignty.

 

Let’s explore how each of these elements will play a critical role in 2026.

 

Organizational Change

Implementing AI requires upskilling the entire government workforce to explore its potential and understand how their roles will evolve. Specialized technical expertise will be critical, not only in AI model development but also in agent and model orchestration, AI stack security, and cost control (e.g., managing per-token charges from third-party providers or optimizing GPU cluster deployment in private cloud environments).

 

Responsible Use of AI

Robust output validation, oversight, and monitoring are essential, particularly in use cases involving sensitive national security missions or government programs that impact vulnerable populations. Clear accountability and ethical frameworks will strengthen public trust.

 

Data Readiness

While accuracy is improving with newer large language models, fine-tuning and grounding models for specific government programs remain paramount. In some mission areas, small language models (SLMs) may also be more appropriate.

 

IDC’s 2025 Government Insights Survey reveals that 45% of governments plan to fine-tune GenAI models, and 35% plan to ground them using retrieval-augmented generation (RAG) frameworks. High-quality, secure, and accessible data is crucial for training, grounding, and operating AI agents. This is especially vital for autonomous agents, whose performance depends on memory and self-learning from prior interactions.

 

AI Sovereignty

Governments increasingly seek flexibility in AI deployment environments. According to IDC’s 2025 Government Insights Survey, only 32% of governments prefer the public cloud for AI. The majority favor private, hybrid, or sovereign setups.

 

IDC predicts that by 2026, 55% of governments will adopt hybrid sovereign cloud stacks – blending hyperscaler scale with national control to ensure compliance, security, and strategic autonomy of AI.

 

Sovereign control of the end-to-end AI ecosystem – from infrastructure to data, models, operations, and talent – is a top priority in the Gulf. For example, the Abu-Dhabi Government Digital Strategy 2025-2027, which aims to “… to establish a robust digital infrastructure, creating a flexible and scalable foundation to achieve 100% adoption of sovereign cloud computing for government operations and digitizing and automating 100% of processes.”

 

The Quantum Future

Beyond AI, quantum computing is emerging as a transformative technology for government, offering the potential to solve complex challenges in national security, scientific discovery, and critical infrastructure management. The integration of quantum and classical compute technologies will empower governments to operate more securely, efficiently, and strategically, laying the foundation for a new era of computational capability that strengthens economic competitiveness, national resilience, and global leadership for Saudi Arabia, the UAE and the whole region.

 

Regional Vision, Global Intelligence

The Gulf Region stands at the forefront of the global AI economy. At the IDC Kuwait CIO Summit 2026, government leaders will have the opportunity to engage with regional peers, global IDC experts, and technology partners to accelerate their transformation journey and realize the benefits of disruptive technologies like AI and quantum.

Partners

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Position your brand at the forefront of the region’s premier CISO community. This results-driven platform is designed to maximize engagement and ROI for solution providers.

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Strategic Security Partners

Agenda

Agenda

IT Security Xchange & Awards Qatar

One Day Event

9:30 am

Registration & Networking

10:00 am

IDC Welcome Address

Shilpi Handa

Shilpi Handa

Associate Research Director (META), IDC

10:05 am

IDC Keynote: Orchestrating Resilience Amid Transformation, Regulation, and Emerging Threats

META’s cybersecurity agenda is shaped by unprecedented digital acceleration, regulatory dynamism, and the proliferation of advanced threats across IT, OT, and cloud. As organizations embrace AI, platform-centric architectures, and hybrid environments, the attack surface expands and adversaries become more sophisticated—leveraging GenAI, identity compromise, and cyber-physical exploits. 

Shilpi Handa

Shilpi Handa

Associate Research Director (META), IDC

10:25 am

Beyond Security: Unlocking Enterprise Agility and Value with AI

As AI reshapes the enterprise, security must go beyond protection to become a driver of business agility and value. Exabeam explores how AI-powered security intelligence streamlines operations, accelerates decision-making, and empowers organizations to innovate with confidence.

Raghu Vamsi

Raghu Vamsi

Country General Manager, Exabeam

10:45 am

Securing Privileged Access in the Age of AI, Hybrid Environments, and Ever-Scaling NHI

With AI, hybrid environments, and Non-Human Identities rapidly expanding the attack surface, privileged access management has never been more critical. Delinea explores how organizations can effectively govern and secure both human and machine identities at scale.

Vijay Balakrishnan

Vijay Balakrishnan

Senior Sales Engineer, Delinea

11:05 am

Tea/ Coffee & Networking Break

11:35 am

End User Panel Discussion: Secure AI in Action: Lessons from CISOs

End users share real-world experiences implementing secure AI frameworks, focusing on compliance, identity, and network segmentation.​ Panelists will highlight the practical steps taken to align AI initiatives with organizational risk management and regulatory requirements. They will discuss the importance of cross-functional collaboration between security, IT, and business teams to ensure AI deployments are both secure and scalable. The session will also explore how organizations are adapting their security postures to address emerging AI threats and vulnerabilities. Attendees will gain insights into lessons learned and best practices for operationalizing secure AI.​

Shilpi Handa

Shilpi Handa

Associate Research Director (META), IDC

Thamer Mashhadi

Thamer Mashhadi

Head of Information Security Section & Chief Information Security Officer (CISO), Qatar Civil Aviation Authority (QCAA)

Farhan Chaudhry

Farhan Chaudhry

VP Cyber Security, Governance, Risk and Compliance & Aircraft Cyber Security, Qatar Airways

Lars Gehrmann

Lars Gehrmann

Group Chief Digital & AI Officer, Qatar Insurance Group

Vladimir Kanyshev

Vladimir Kanyshev

Chief Information Security Officer (CISO), CQUR Bank LLC

Abdulrahman Hassan

Abdulrahman Hassan

Information Security Expert, Leading Government Entity

12:05 pm

Group Innovation Challenge: Crisis Command- The CISO Resilience Challenge

An interactive, fast-paced crisis simulation where each table acts as the leadership team of a major organization responding to escalating regional instability, cyber threats, misinformation, operational disruption, and executive pressure. Teams must make rapid strategic decisions under uncertainty, balance business and security priorities, and adapt to evolving crisis scenarios in real time. Designed to be engaging, competitive, and highly realistic, the experience focuses on leadership, resilience, communication, and decision-making during chaos.

Shilpi Handa

Shilpi Handa

Associate Research Director (META), IDC

1:05 pm

Summary & Close

1:10 pm

Lunch & Networking

Be Part of it!

Register Now

Partners

Why Partner

Position your brand at the forefront of the region’s premier CIO community. This results-driven platform is designed to maximize engagement and ROI for solution providers.

become a partner
Why Partner

Access Key Decision Makers

Directly engage with 100+ qualified technology buyers and influencers from across the country.

ROI-Focused Lead Generation

Unlock opportunities through power meetings, roundtables, and workshops designed to connect partners with active buyers.

Brand Elevation & Visibility

Showcase your solutions at the most premium CIO event in the region, amplifying your presence across the technology ecosystem.

Research-Backed Intelligence

Leverage exclusive IDC insights and CIO surveys to better understand market trends and strengthen your go-to-market strategy.

Technology Focus Group Partner