Knowledge Hub Australia

Knowledge Hub

Discover thought-provoking articles from IDC analysts, strategic partners, and end-user speakers. Explore expert viewpoints on the latest tech trends, real-world transformation stories, and forward-looking insights shaping the digital future.

AI Infrastructure: The Foundation of the Agentic Era

The world is entering a defining moment for digital infrastructure. Artificial intelligence has moved from experimentation to ubiquity, and with it, a new operational paradigm is taking shape — one where agents rather than applications become the primary engines of digital value creation. This is the dawn of the agentic AI era, and its success depends on one thing above all else: robust, intelligent, and scalable infrastructure.

Matt Eastwood
IDC
SVP, WW Research
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Parallels Perspective: Navigating the New Era of Application Delivery with Flexibility, Security, and Choice

The way organizations deliver applications has undergone a significant shift over the past few years. Pre-pandemic, virtual desktop infrastructure (VDI) was often seen as a niche solution for specific use cases. Post-pandemic, it has become a cornerstone of modern IT strategies, driven by the rise of remote work and the need for secure, scalable access to business-critical applications.

Steven Dewinter
Parallels
Senior Global Director, Sales Engineering
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Driving Enterprise AI and Insights

28 May 2026

The Westin Melbourne

Driving Enterprise AI and Insights

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Driving Enterprise AI and Insights

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Overview

Based on IDC research, enterprises across Asia/Pacific are accelerating investments in AI and generative AI (GenAI). Yet, many organizations struggle to scale these initiatives due to fragmented data, limited context, and challenges around trust and explainability.

 

IDC finds that AI success increasingly depends on connected data—the ability to link information across systems, processes, and domains to generate actionable insights. Graph-based approaches enable this connected intelligence, helping organizations improve AI accuracy, provide explainability, and drive real-time decision-making.

 

This exclusive, invitation-only executive roundtable will bring together CIOs and senior IT leaders to explore the value, adoption strategies, and future of AI as a critical enabler for Australia organisations, sharing insights, best practices, and IDC research-backed perspectives.

What’s in it for You?

  • Gain Research Insights: Learn from IDC’s latest global and APJ research on AI and GenAI adoption, trends, and enterprise challenges.
  • Understand Connected Data: Discover why connected intelligence is critical for scaling AI and improving decision-making.
  • See Graph Technology in Action: Learn how graph-based approaches help organizations enhance AI accuracy, explainability, and trust.
What’s in it for You?

Agenda

Driving Enterprise AI and Insights

One Day Event

11:30 am

Registration, Tea/Coffee & Networking

12:00 pm

Welcome Address

Mark Woodhams

Mark Woodhams

Chief Revenue Officer, Neo4j

12:05 pm

The Future of Enterprise AI: From Data Silos to Connected Intelligence

As AI adoption accelerates, data silos remain a major barrier to scale. This session explores how enterprises can unify fragmented data, enable real-time insights, and build connected intelligence that drives smarter decisions and business growth.

Linus Lai

Linus Lai

Group Vice President, Research, IDC

12:15 pm

Graph Intelligence in Action: Real-World AI Use Cases Across Industries

Graph intelligence is transforming how organizations uncover relationships, detect patterns, and generate actionable insights.

Peter Philipp

Peter Philipp

General Manager – ANZ, Neo4j

12:25 pm

Open Discussion: Scaling Trusted GenAI: Why Connected Data Is the Missing Link

Explore how connected, contextual data helps enterprises scale Generative AI responsibly by improving accuracy, trust, and governance while reducing risk.

Linus Lai

Linus Lai

Group Vice President, Research, IDC

Peter Philipp

Peter Philipp

General Manager – ANZ, Neo4j

12:55 pm

Summary

Linus Lai

Linus Lai

Group Vice President, Research, IDC

1:00 pm

Lunch and Networking

Speakers

Linus Lai

Linus Lai

Group Vice President, Research

IDC

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Mark Woodhams

Mark Woodhams

Chief Revenue Officer

Neo4j

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Peter Philipp

Peter Philipp

General Manager – ANZ

Neo4j

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Partner

Venue

 

 

The Westin Melbourne

205 Collins St, Melbourne VIC 3000, Australia

A 5-star hotel located on Collins Street in the heart of Melbourne’s CBD, known for its elegant, light-filled design, which serves as a perfect place for an executive roundtable session.

AI at Scale: The Next Phase of Enterprise Transformation

18 Mar 2026

Sheraton Grand Sydney Hyde Park

AI at Scale: The Next Phase of Enterprise Transformation

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AI at Scale: The Next Phase of Enterprise Transformation

Partners

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Overview

AI investment across Asia/Pacific is accelerating rapidly, with IDC forecasting $175 billion in AI and GenAI spending by 2028, as organizations move from pilots to enterprise-scale deployment. For Australian organizations, the next phase of AI adoption is focused on speed, trust, and operational scale. 

At the same time, by 2026, 65% of APEJ organizations will adopt composite AI, combining generative, predictive, prescriptive, and agentic AI to improve reliability and explainability, particularly in regulated industries. 

 

Scaling AI also depends on infrastructure and data readiness. IDC forecasts that organizations that fail to prioritize high-quality, AI-ready data will experience a 20% productivity loss when scaling generative and agentic AI solutions. As a result, Australian enterprises are increasingly investing in hybrid and multicloud platforms, secure data foundations, and governance frameworks to operationalize AI at scale. 

 

This invitation-only executive roundtable brings together Australian CIOs and senior IT leaders to explore how AI can be industrialized across the enterprise, delivering measurable value while managing risk and compliance. 

What’s in it for You?

  • Access IDC research-backed insights on scaling AI across the enterprise
  • Learn how peers are accelerating time-to-value while maintaining governance and trust
  • Exchange practical approaches to AI evaluation, data readiness, and infrastructure strategy
  • Understand how composite AI and industrialized platforms are shaping the next phase of enterprise transformation
What’s in it for You?

Agenda

AI at Scale: The Next Phase of Enterprise Transformation

One Day Event

8:30 am

Registration, Tea/Coffee and Networking

9:00 am

Welcome Address

James Robertson

James Robertson

Sales Director, Public Sector & Enterprise, Lenovo

9:05 am

Securing the AI-Driven Enterprise: Infrastructure, Data, and Trust

As enterprises accelerate AI adoption, security must evolve beyond traditional perimeters to protect intelligent, data-driven ecosystems. This session explores how organizations can build resilient AI-ready infrastructure, ensure data integrity and governance, and embed trust through explainability, observability, and compliance-by-design.

Linus Lai

Linus Lai

Group Vice President, Research, IDC

9:20 am

Building AI-Ready Platforms: What Organisation Leaders Must Get Right

AI success depends on strong foundations, not just pilots. As organizations scale AI, leaders must align infrastructure, data, governance, and talent to enable secure, resilient, and enterprise-wide deployment. This session highlights the critical priorities that separate scalable AI leaders from those stuck in experimentation.

James Robertson

James Robertson

Sales Director, Public Sector & Enterprise, Lenovo

9:30 am

Open Discussion: Scaling AI for Enterprise Impact: From Strategy to Secure Execution

AI impact requires more than strategy—it demands secure, scalable execution. This discussion session highlights how organizations can align business priorities, modernize data and infrastructure, and embed governance to deliver trusted AI at scale.

Linus Lai

Linus Lai

Group Vice President, Research, IDC

James Robertson

James Robertson

Sales Director, Public Sector & Enterprise, Lenovo

10:05 am

Summary and Close

Linus Lai

Linus Lai

Group Vice President, Research, IDC

Speakers

Linus Lai

Linus Lai

Group Vice President, Research

IDC

Read Bio

James Robertson

James Robertson

Sales Director, Public Sector & Enterprise

Lenovo

Read Bio

Partners

                 

Venue

Sheraton Grand Sydney Hyde Park

161 Elizabeth St, Sydney NSW 2000, Australia

Located in the Sydney CBD opposite Hyde Park, it offers luxury amenities with comfort for an executive roundtable session.

Knowledge Hub / Steven Dewinter

Partner Spotlight

Steven Dewinter
Senior Global Director, Sales Engineering
Parallels

Partner Spotlight

Navigating the New Era of Application Delivery with Flexibility, Security, and Choice

The way organizations deliver applications has undergone a significant shift over the past few years. Pre-pandemic, virtual desktop infrastructure (VDI) was often seen as a niche solution for specific use cases. Post-pandemic, it has become a cornerstone of modern IT strategies, driven by the rise of remote work and the need for secure, scalable access to business-critical applications.

 

Today, the conversation is no longer about whether to adopt VDI; it is about how to make it work in a hybrid world. Hybrid work models demand hybrid infrastructure, spanning on-premises, cloud, and edge environments. Employees expect seamless access across diverse devices, while IT teams strive to balance performance, cost, and security. This complexity underscores a critical truth: flexibility and simplicity are no longer optional; they are essential.

 

The ecosystem itself is also evolving rapidly. Organizations are rethinking their entire virtualization stack, from application delivery platforms to hypervisors, driven by licensing changes, cost pressures, and the need for more agile, future-ready solutions. This shift is not just about replacing one vendor; it reflects a broader trend toward open choice and adaptability across the IT landscape.

 

Adding to this transformation is the rise of AI-powered applications, which demand more computing resources and tighter integration with data. Delivering these apps efficiently and securely is a growing challenge. VDI and remote application delivery help address this by centralizing workloads, ensuring consistent performance, and enabling secure access from any device without exposing sensitive data at the edge.

 

Security remains the non-negotiable foundation of this evolution. As applications and data move across hybrid environments, the attack surface expands. CIOs are prioritizing solutions that embed security into every layer without compromising user experience or operational efficiency.

 

The future of application delivery will be defined by choice, adaptability, and trust. At Parallels, we enable this vision through solutions that simplify and secure access to applications and desktops, optimize hybrid work, and empower IT teams with flexibility across devices and infrastructures. From virtualization to cross-platform access, our focus is on helping organizations stay agile and resilient in a rapidly changing world.

Why Partner

Why Partner

Position your brand at the forefront of the region’s premier CIO community. This results-driven platform is designed to maximize engagement and ROI for solution providers.

become a partner
Why Partner

Access Key Decision Makers

Directly engage with 200+ qualified technology buyers and influencers from the country.

ROI-Focused Lead Generation

Unlock opportunities through power meetings, roundtables, and workshops designed to connect partners with active buyers.

Brand Elevation & Visibility

Showcase your solutions at the most premium CIO event in the region, amplifying your presence across the technology ecosystem.

Research-Backed Intelligence

Leverage exclusive IDC insights and CIO surveys to better understand market trends and strengthen your go-to-market strategy.

Technology Focus Group Partners

Workshop Partner

Exhibit Partners

Why Attend

Why Attend?

The Summit is more than just a conference. It’s where the country’s technology leaders come together to shape the future of AI-driven enterprises.

Network with the Region’s Elite

Connect with 80+ qualified delegates, including 60% CIOs, CTOs, CSOs, and Heads of IT from across the Country.

Learn from the Best
Hear directly from IDC analysts, global experts, and pioneering CIOs on how to scale AI, GenAI, and agentic systems across industries.

Discover Real-World Use Cases
Gain insights into how leading organizations are implementing AI-driven automation to improve agility, resilience, and customer value.

Future-Proof Your Strategy
Understand the long-term business implications of agentic systems, ensuring your organization thrives in a rapidly evolving digital economy.

Master AI Security & Trust
Explore strategies to tackle data privacy, AI observability, model integrity, and digital trust challenges.

Cloud as the AI Foundation
Discover how cloud platforms, edge computing, and 5G enable scalable, secure, and sovereign AI deployments

Key Themes

The summit this year will spotlight how innovation, intelligence, and resilience are reshaping enterprises through AI, cloud modernization, agentic architectures, and cybersecurity.

AI & Data-Driven Transformation

AI is transforming business reality, empowering intelligent automation, data-driven decisions, and human-AI collaboration to enhance productivity, innovation, and operational efficiency.

Cloud & Infrastructure Modernization

Hybrid and multi-cloud models, powered by edge and 5G, are driving agility, scalability, and modernization while ensuring compliance and data sovereignty.

Agentic Enterprise Architectures

Enterprises are adopting open, modular, and intelligent architectures where AI agents automate decisions, enabling adaptive, data-centric, and continuously evolving operations.

Cybersecurity & Risk Management

Zero Trust, automation, and AI-driven defense are fortifying hybrid ecosystems, ensuring resilience, proactive protection, and trust across increasingly connected digital environments.

CIO Summit Australia

15 Oct 2026

Sofitel Sydney Darling Harbour

CIO Summit Australia

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The CIO Summit: The Rise of Agentic Systems

Celebrating years of thought leadership, the IDC CIO Summit – Australia returns on 15 October 2026 in Sydney as the country’s premier gathering of technology decision-makers.

 

This year’s edition explores the rise of AI-native enterprises and the Agentic Stack — intelligent systems that enable real-time decision-making, adaptability, and innovation. With regional AI spending forecast to reach $11.4B by 2027, CIOs must balance bold innovation with governance, trust, and integration.

 

Bringing together 80 CIOs, technology leaders, and global experts, the Summit offers strategic insights, real-world case studies, and practical guidance to help organizations architect the next generation of digital enterprises.

 

Expert Perspectives

Hear from thought leaders, visionary CIOs, and celebrity speakers redefining technology,
leadership, and innovation across APAC.

9:05 am

IDC Keynote: The AI Moment: Strategies for CIOs

AI is transforming business strategy, and CIOs must act decisively. This keynote explores practical strategies for adopting, scaling, and governing AI across the enterprise. Attendees will gain insights on infrastructure, talent, and risk management, as well as actionable approaches to drive innovation, operational efficiency, and measurable business impact in today’s AI-driven landscape.

Linus Lai | IDC

Group Vice President, Research

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Linus Lai

Speakers

Linus Lai

Linus Lai

Group Vice President, Research

IDC

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Sandra Ng

Sandra Ng

Senior Vice President, WW and APJ Research

IDC

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Daniel-Zoe Jimenez

Daniel-Zoe Jimenez

Vice President, Software, SMBs/DNBs and Sustainability, Asia/Pacific

IDC

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Simon Piff

Simon Piff

Vice President, Asia/Pacific

IDC

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Stephanie Krishnan

Stephanie Krishnan

Associate Vice President, Research

IDC

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Abhishek Kumar

Abhishek Kumar

Head of AP Enterprise Applications & CX Research

IDC

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Our Partners

Venue

Sofitel Sydney Darling Harbour

12 Darling Dr, Sydney NSW 2000, Australia

Stay tuned for exciting news!

Register Now

Observability Summit 2026

4 Mar 2026

Capella Sydney

Observability Summit 2026

The Future of AIOps

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Observability Summit 2026

In collaboration with

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Overview

Australia is entering a pivotal phase in its AI evolution, with AI spending projected to grow nearly 4X faster than overall technology spending over the next five years. As enterprises accelerate digital modernisation across cloud, hybrid, and distributed environments, cloud operations and management have become a critical priority. Organisations are increasingly focused on first understanding their own environments end-to-end before engaging vendors, with a strong preference for unified platforms that can deliver visibility, intelligence, and action at scale. At the same time, traditional monitoring approaches can no longer keep pace with rising complexity, performance expectations, and cost pressures.

This challenge is further amplified as enterprises transition from cloud-centric architectures to model-centric architectures, where AI models sit at the centre of digital services and actively influence how applications behave, how data flows, and how user experiences are delivered. In this new operating model, observability must evolve beyond infrastructure and applications to provide clear visibility into how systems, data, and AI models interact in real time.

By 2027, 85% of Global 500 organisations are expected to deploy agentic AI for autonomous IT cloud operations, enabling systems to continuously monitor, analyse, and remediate issues with minimal human intervention. Join IDC and Riverbed on this summit as we spotlight the shift from reactive monitoring to predictive, AI-powered observability, demonstrating how forward-looking organisations are leveraging telemetry, automation, and AI-driven correlation to reduce operational complexity, eliminate blind spots, and improve performance across hybrid and distributed environments.

Agenda

Wednesday, 4 March 2026

Agenda

Observability Summit 2026

One Day Event

11:30 am

Registration & Networking

12:00 pm

Welcome Address by IDC & Riverbed

Linus Lai

Linus Lai

Group Vice President, Research, IDC

Paul Crighton

Paul Crighton

VP, APJ Sales, Riverbed Technology

12:05 pm

Turning Intelligence into Action: The Future of AIOps

In a world where digital experiences are central to business success, IT leaders face mounting expectations to deliver both seamless performance and operational excellence. Today’s enterprises operate across a wide mix of technologies, making it increasingly challenging for IT teams to maintain clear, unified visibility over their entire environment. Fragmented data and reactive approaches often lead to missed opportunities and persistent issues, even as technology evolves.

The rise of AI-powered operations (AIOps) and agentic AI is transforming this landscape, enabling organizations to move beyond simply reacting to problems toward anticipating and autonomously resolving them. Agentic AI systems, capable of making decisions and taking action independently, are opening the door to new ways of working and delivering value. By harnessing data-driven insights and full-stack observability—from devices and networks to cloud and applications—IT teams can proactively optimize digital experiences and reduce disruptions.

This session will explore how modern platform solutions, AI automation, and agentic AI are empowering IT operations to deliver better digital outcomes, drive efficiency, and unlock new revenue streams and business models. Attendees will gain insight into how these innovations are reshaping the future of IT and creating fresh opportunities for growth.

Linus Lai

Linus Lai

Group Vice President, Research, IDC

12:20 pm

The Future of AIOps and Scaling for Observability and Acceleration Across End-user Devices and the Network

Fernando Castanheira

Fernando Castanheira

Global CIO, Riverbed Technology

12:35 pm

The Riverbed Platform

Nick Kempt

Nick Kempt

Director, APJ Professional Services, Riverbed Technology

12:55 pm

Q&A

1:15 pm

Lunch

Demonstrations

2:15 pm

Aternity 360 – Spotlighting Aternity Mobile

IT and business leaders face constant pressure to deliver exceptional digital experiences, while balancing performance, cost efficiency, and operational agility. But achieving this with incomplete visibility is difficult.​

We’ll explore how Aternity’s 360° Digital Experience helps leaders achieve better business outcomes enabling a productive mobile workforce.

Adi Mendel

Adi Mendel

Director of Product Management, Riverbed Aternity, Riverbed Technology

2:45 pm

Panel Discussion

Linus Lai

Linus Lai

Group Vice President, Research, IDC

Fernando Castanheira

Fernando Castanheira

Global CIO, Riverbed Technology

Nick Kempt

Nick Kempt

Director, APJ Professional Services, Riverbed Technology

Adi Mendel

Adi Mendel

Director of Product Management, Riverbed Aternity, Riverbed Technology

3:15 pm

Summary & Close

3:20 pm

Networking Drinks

Speakers

Linus Lai

Linus Lai

Group Vice President, Research

IDC

Read Bio

Fernando Castanheira

Fernando Castanheira

Global CIO

Riverbed Technology

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Paul Crighton

Paul Crighton

VP, APJ Sales

Riverbed Technology

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Nick Kempt

Nick Kempt

Director, APJ Professional Services

Riverbed Technology

Read Bio

Adi Mendel

Adi Mendel

Director of Product Management, Riverbed Aternity

Riverbed Technology

Read Bio

Partners

In collaboration with

Venue

Capella Sydney

Event Venue:
Smith Rooms 1 & 2

Address:
24 Loftus St, Sydney NSW 2000, Australia

Be Part of it!

Join us to discover how AI-powered observability and unified platforms are enabling organisations to simplify cloud operations, gain end-to-end visibility, and deliver resilient digital experiences.

Register Now