The ROI Blueprint for Business Automation in the Agentic AI Era

The ROI Blueprint for Business Automation in the Agentic AI Era

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From Strategy to Execution: An Accelerated Path to Measurable Business Value

The Middle East and Africa (MEA) region is at a critical inflection point in its AI and automation journey. While organizations have made progress deploying AI and automation across business and IT functions, many efforts remain fragmented, underutilized, and lacking clear ROI, with limited strategic cohesion needed to scale.

 

As national digital transformation agendas intensify—with defined timelines, ambitious targets, and mounting competitive pressure—technology leaders face increasing urgency to drive tangible, bottom-line outcomes from automation and AI investments.

 

Being aware of these challenges, organizations in MEA are now demanding automation that goes beyond task execution to deliver AI-augmented, integrated, and outcome-driven business and IT operations with clear value realization.

 

Achieving this requires orchestrating AI and automation consistently across processes, systems, and teams—underpinned by measurable outcomes, strong governance, and alignment to commercial priorities—through a business automation platform-led approach.

 

By converging Agentic AI with Business Automation in a single, unified platform, leaders can remove structural silos, drive adoption at scale, and unlock measurable business value.

Why Attend

This webinar delivers a practical, ROI-focused blueprint for scaling automation and Agentic AI across the enterprise. It equips technology and business leaders with actionable insights to:

  • Shift from opportunistic pilots to scalable, value-led automation initiatives
  • Overcome fragmented efforts by adopting a unified platform strategy
  • Operationalize governance and performance metrics to track business impact
  • Demonstrate cost savings, productivity gains, and time-to-value acceleration

Join us to learn how MEA’s forward-looking business and technology leaders can drive a cohesive, revenue-impacting automation strategy, specifically designed for the Agentic AI era.

Agenda

The ROI Blueprint for Business Automation in the Agentic AI Era

One Day Event

11:00 am

Introduction & Networking

11:05 am

Welcome Note

Melih Murat

Melih Murat

Associate Research Director, Artificial Intelligence (META), IDC

11:10 am

Capitalizing on the Business Automation Opportunity in an Agentic AI Era

This session examines how organizations across the Middle East and Africa can capitalize on business automation as AI transitions from experimentation to enterprise-scale execution. It explores AI-augmented automation use cases, scaling challenges, and the path toward agentic AI through business automation, offering practical guidance on prioritization and actionable recommendations for technology buyers.

Melih Murat

Melih Murat

Associate Research Director, Artificial Intelligence (META), IDC

11:30 am

Agentic Orchestration: From Hype to Operating Model

The conversation has shifted from “AI can do anything” to the real question: how do we operationalize AI that takes action—safely and at scale? This session reframes agentic automation as an operating model transformation, not a tooling upgrade.
We’ll break down the core pillars required for enterprise adoption: orchestration, agents, and a governance layer that ensures control, auditability, and resilience. You’ll explore practical options to implement agentic orchestration—from platform-led approaches to agent-first tooling and custom builds—and learn how to choose the right path based on your organization’s maturity, readiness, and risk tolerance.

The session closes with how Nintex helps enterprises industrialize agentic automation by enabling governed orchestration across people, systems, workflows, and AI—regardless of the implementation model you adopt.

Amr Fouad

Amr Fouad

Director Solutions Engineering, Nintex

11:50 am

Open Discussion: Architecting Enterprise Value: Scaling AI and Automation in the Agentic Era

As organizations accelerate their journey toward AI and automation, the convergence of these technologies is redefining the blueprint for sustainable business value. This panel brings together subject matter experts and leaders who are architecting the next wave of digital business in the agentic AI era, leveraging emerging AI and automation technologies cohesively.

Panelists will share how organizations are moving beyond isolated deployments to enterprise-scale initiatives, embedding AI agents into workflows to drive operational resilience, innovation, and measurable outcomes. They will also highlight how agentic AI transforms business processes, decision-making, workforce roles, and value creation.

Melih Murat

Melih Murat

Associate Research Director, Artificial Intelligence (META), IDC

Amr Fouad

Amr Fouad

Director Solutions Engineering, Nintex

12:20 pm

Summary

12:30 pm

Close of Webinar

Speakers

Melih Murat

Melih Murat

Associate Research Director, Artificial Intelligence (META)

IDC

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Amr Fouad

Amr Fouad

Director Solutions Engineering

Nintex

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Partner

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2025 Edition

Retour sur notre édition 2025!

Découvrez les moments forts de l’édition 2025, une édition marquée par l’innovation, la transformation des modèles d’affaires et la mise en valeur du potentiel stratégique de l’IA et de la data.

Accédez à la galerie photos
Retour sur notre édition 2025!

AI & Data Summit France en quelques chiffres

80+ Décideurs IT, Data & IA

15+ Intervenants

9 Tables Rondes & Keynotes et 3 Workshops

Temps forts de la journée

Le Data & AI Summit 2025 a mis en lumière la data et l’IA comme moteurs clés de performance et d’innovation. Les échanges ont notamment souligné le rôle central de l’IA générative dans l’évolution des modèles d’affaires et des processus métiers.

Ce qu’il faut retenir de l’édition 2025

  • Une vision claire et pragmatique des usages actuels et futurs de l’IA
  • Des retours d’expérience concrets et actionnables
  • Une approche équilibrée entre innovation, souveraineté et responsabilité
  • Une communauté engagée autour de la transformation data & IA

Les grands thèmes abordés

L’édition 2025 du Data & AI Summit a mis en lumière trois axes majeurs au cœur des stratégies data et IA des entreprises, entre innovation technologique, performance opérationnelle et enjeux de gouvernance.

IA et nouveaux modèles décisionnels

L’essor de l’IA générative et de l’IA agentique ouvre la voie à des systèmes plus autonomes et intelligents, capables de transformer les processus métiers, d’optimiser la prise de décision et de redéfinir les modèles d’affaires.

Souveraineté des données et confiance

La maîtrise, la protection et la gouvernance des données se sont imposées comme des enjeux stratégiques majeurs. Les échanges ont souligné l’importance d’une IA souveraine, responsable et alignée avec les exigences réglementaires et éthiques.

Accélération de l’IA par le cloud et la qualité des données

Le cloud, les solutions No-Code et la qualité des données constituent des leviers essentiels pour accélérer les projets d’IA. Des données fiables et bien gouvernées restent le socle indispensable pour garantir des résultats performants et durables.

Ils ont pris la parole en 2025

Dirigeants IT, experts IDC et leaders de la transformation digitale ont partagé leurs visions, leurs expériences et leurs leviers d’action.

Dr. Luc Julia

Dr. Luc Julia

Chief Scientific Officer

Renault Group

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Myriem Bellakhdim

Myriem Bellakhdim

Senior Manager Data IA & Compliance

Groupe La Poste

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Iouri Shaposhnikov

Iouri Shaposhnikov

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Anne Bretonniere

Anne Bretonniere

Directrice IA Emergence

Renault Group

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Bouzid Ait Amir

Bouzid Ait Amir

Chief Data Officer

Intermarché

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Caroline Chopinaud

Caroline Chopinaud

Directrice Générale

Hub France IA

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AI & Data Xchange

AI & Data Xchange

Governance to Growth: Scaling Trustworthy AI Across the Enterprise

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The era of data and artificial intelligence is not tomorrow’s challenge; it is today’s imperative. Across Europe, organizations are rapidly shifting from pilot programs to operationalizing AI, yet success depends on more than just technology. IDC research shows that while more than 64% of European organizations are already investing significantly in or deploying generative AI, many struggle to turn that investment into measurable business outcomes.

 

The foundation of true AI value lies in enterprise data: the quality, governance, integration and management of data determine whether AI becomes a differentiator or a cost center. At this event, peer-to-peer exchange meets analyst-led insight to help you build the data-driven intelligence that powers real value. Discover how to scale AI responsibly, govern agentic systems, align data strategy with business strategy and enable a culture of intelligent transformation.

Agenda

AI & Data Xchange

Day 1

4:30 pm

Group Innovation Challenge: Agents 360

6:30 pm

Networking Dinner

Day 2

8:45 am

From Governance to Growth: Scaling Trustworthy AI for Enterprise Impact

Keynote Speaker

Neil Ward-Dutton

Neil Ward-Dutton

VP Global Enterprise AI and Agentic AI Strategies, IDC

9:10 am

From AI-Possible to AI-Proven

See how organizations move beyond AI pilots by aligning governance, data, sovereign AI infrastructure, and business goals to turn potential into proven, repeatable value, with support from Dell Technologies and NVIDIA. The session will end with a live demonstration of how we can bring strategy to life by building a tailored AI prototype in hours.​

Sascha Meier

Sascha Meier

Head of EMEA Presales Solutions Architects, Dell Technologies

9:30 am

How to Spot Real AI Opportunities in Everyday Work

As AI continues to dominate the business conversation, many struggle to distinguish real opportunities from hype. This keynote focuses on building the practical mindset needed to identify where AI can genuinely add value in everyday work and core business processes.

Paolo Finardi

Paolo Finardi

Head of Data Science & AI, Plenitude

9:50 am

Owning and Controlling AI Usage at Enterprise Scale

AI is moving into core enterprise workflows, and most organizations already have access to models. The challenge is no longer access, but control.

In practice, model usage is often fragmented, with limited visibility into how models are used, what data they access, and how costs evolve. This leads to inefficiencies such as idle GPUs, duplicated usage, and unpredictable spend.

This keynote focuses on how organizations can regain control by centralizing model access through a Model-as-a-Service approach. This makes it possible to understand usage, enforce governance, and optimize cost, while keeping AI deployments private and under enterprise control.

Myriam Fentanes

Myriam Fentanes

Principal Product Manager, Red Hat

10:05 am

Coffee and Networking

10:35 am

Shadow AI Is Already Running Your Company – why you can’t wait to act and which options to consider

Industry IT departments are stuck in analysis mode. This creates a false sense of control: while strategy is being aligned. AI has already entered daily operations—in ways that are neither centrally managed nor fully visible.

Engineers, planners, purchasers, and developers are already using AI to debug issues, summarize information, generate content, and support decisions, an activity that is largely invisible to management, creating a blind spot: the organization is evolving in fragmented ways while leadership assumes there is still time to evaluate options.

This gap drives the current hesitation across the industry. Leadership sees uncertainty and delays decisions, while employees move ahead pragmatically. Over time, this creates increasing exposure without corresponding oversight.

The task now is to surface and shape what already exists: make usage visible, focus on areas with proven impact, and secure the processes that matter most. This requires a shift in leadership from control to enablement.

AI is already part of daily operations. The question is whether companies take ownership of this development or allow it to unfold without direction.

Thomas Herbstreuth

Thomas Herbstreuth

Head of Digital Services Unit, KSB

10:55 am

Building an AI Value Playbook

Most organisations have AI projects running. Few can answer the question that matters most: what are we getting for the money?

This presentation tackles that problem directly, drawing on real experience building and operating an AI governance framework across a live enterprise portfolio. It is an account of what was built, why, how it works in practice, and what proved harder than expected.

The session covers the core components of an AI value playbook: a tiered classification model that applies proportionate governance to both new and existing projects, a four-checkpoint governance gate that must be passed before any AI initiative moves forward and a three-layer measurement framework that distinguishes between adoption, performance and value metrics.

 

Ali Millar

Ali Millar

Senior Manager, EMEA Strategy, Insight

11:10 am

The Next Wave of AI: What Leaders Need to Prepare for Now

As AI rapidly evolves, business leaders must look beyond current use cases to understand what’s coming next. This session explores the next wave of AI—from emerging technologies to shifting capabilities—and what it means from a strategic and board-level perspective. Drawing on deep analysis of both technology and business trends, it highlights key signals, future scenarios, and the decisions leaders need to start making today to stay ahead.

Ludvig Strand

Ludvig Strand

Emerging Tech and AI Future Analyst, Axel Johnson

11:30 am

Group Innovation Challenge: Agents 360

12:15 pm

Networking Lunch

1:15 pm

Roundtable Discussions

A: AI to production – why so hard? What have we learned 3 years after ChatGPT?

B: AI Adoption: Mastering the Human Side of AI Success

C: From Data to Dollars: Using Real-Time Data and AI to Lift Revenue and Customer Experience

D: Open by Default: Sharing Field Lessons in Building Agentic AI Without Vendor Lock-In

E: The AI Winners’ Playbook

F: Data strategy vs. reality: how do we really improve what matters in the Data space

G: What Are We Doing to Get Our Data Ready for AI Agents

2:15 pm

Coffee and Networking

2:45 pm

Workshop Session

Parallel Sessions

2:45 pm – 3:30 pm

1: Decision Intelligence at Work

Michelle Colley

Michelle Colley

AI Business Development Lead, Services EMEA, Dell Technologies

Arash Ghazanfari

Arash Ghazanfari

CxO Advisor, UK & Europe, Dell Technologies

2:45 pm – 3:30 pm

2: From Hype to How: Maturing and Scaling AI

Jamie Mahmut‑Emerson

Jamie Mahmut‑Emerson

Senior Product Practitioner, Insight AI

Andy Young

Andy Young

Client CTO, Insight

2:45 pm – 3:30 pm

3: How to land AI skills in your organisation

Marc Dowd

Marc Dowd

Vice President, Executive Advisory, IDC

Tom Schwieters

Tom Schwieters

VP Executive Advisory, Europe, IDC Hungary

3:30 pm

Coffee and Networking

3:45 pm

Group Innovation Challenge Presentations

5:00 pm

Networking & Personal Time

6:30 pm

Welcome Reception and Gala Dinner

Day 3

9:00 am

Key Takeaways from Day 1

Neil Ward-Dutton

Neil Ward-Dutton

VP Global Enterprise AI and Agentic AI Strategies, IDC

9:10 am

Driving Business Value with AI: A Practitioner’s Perspective

Lavinia Guadagnolo

Lavinia Guadagnolo

Data and AI Business Adoption Lead, Generali

Ewa Zborowska

Ewa Zborowska

Research Director, IDC

9:25 am

When Systems Decide : Rethinking the Role of Architecure in a AI world

In recent years, enterprise architecture has shifted from governance and control to influence and enablement. But AI is changing the game once again.

We are entering a world where systems increasingly decide, recommend, and act—sometimes faster than humans can fully understand.

In this context, architecture can no longer be about enforcing standards or designing static roadmaps. Its true value lies in shaping how decisions emerge and ensuring the ecosystem is AI-ready and flexible in the face of change.

This keynote reframes architecture as a discipline of influence, decision design, and adaptability—essential for navigating AI-driven complexity.

Ibrahima Ndiaye

Ibrahima Ndiaye

CTO, RATP Group

9:45 am

Shaken, Not Stirred: Selling spirits to passengers you’ll never see again

Yemeng Hu

Yemeng Hu

Global Data Analytics and Insights Lead, Bacardi

Ewa Zborowska

Ewa Zborowska

Research Director, IDC

10:00 am

Coffee and Networking

10:30 am

Workshop Session 2

Parallel Sessions

10:30 am – 11:15 am

Measuring AI ROI: KPIs, Value Frameworks, and Business Alignment

10:30 am – 11:15 am

Crack the code to an AI-ready future – Escape with Red Hat

Andreas Bergqvist

Andreas Bergqvist

EMEA Sales Specialist AI, Red Hat

10:30 am – 11:15 am

The Token Budget Challenge

Alessandro Perilli

Alessandro Perilli

Vice President, Enterprise AI Strategies, IDC

11:15 am

Change Break

11:45 am

Supporting Organization’s Infosec Risk Management through Data-Informed Approaches

In an era defined by data growth and agentic AI, effective risk management requires more than traditional controls. Dušan Tomić of WIPO presents a strategic shift toward data-informed security—where access decisions are driven by context, visibility, and governance. Discover how integrating IAM, master data, and data catalogs enables organizations to reduce exposure, strengthen compliance, and build a foundation for secure AI adoption

Dusan Tomic

Dusan Tomic

Senior Information Management & Security Officer, United Nations

12:05 pm

AI without governance is not a competitive advantage — it is a liability

Marc Dowd

Marc Dowd

Vice President, Executive Advisory, IDC

12:25 pm

From AI-possible to AI-proven – Results and Reflections

Dell Technologies and NVIDIA unveil the results of their live AI prototype demonstration and reflect on the journey from concept to execution. This session will highlight key insights, lessons learned, and feedback gathered during the event, offering a practical perspective on turning AI potential into proven success.

Sascha Meier

Sascha Meier

Head of EMEA Presales Solutions Architects, Dell Technologies

12:35 pm

IDC Closing Keynote and Feedback Session

Main Themes

Data Value Reinvention in the Age of AI​

Organizations are shifting from thinking about “using AI” to “leveraging data for AI value,” integrating data maturity practices like cataloging, lineage, and observability to fuel model performance and business impact.​

Scaling AI: From Pilot to Enterprise Deployment

Moving beyond experimentation, leaders create robust MLOps pipelines, governance frameworks, and change strategies to embed AI into core operations at scale with sustainability and reliability.​

Trust, Transparency and Responsible AI​

Embedding fairness, bias mitigation, auditability, and explainability across the AI lifecycle helps build user confidence, regulatory alignment, and long-term trust in intelligent systems.​

Data Sovereignty, Governance and Interoperability​

Balancing data residency, regulatory constraints, and cross-border flow requires hybrid cloud strategies, shared governance models, and interoperable architectures that meet business needs.

Generative and Agentic AI: The Next Frontier

As generative and agentic models go beyond assistance, leaders focus on guardrails, cost/risk trade-offs, hybrid model design, and alignment with existing AI systems.​

People, Culture and AI Readiness​

Success requires preparing teams with AI literacy, reskilling, cross-functional collaboration, and leadership that navigates resistance and embeds data-driven habits into daily workflows.​

Speakers

Neil Ward-Dutton
Keynote Speaker

Neil Ward-Dutton

VP Global Enterprise AI and Agentic AI Strategies

IDC

Read Bio

Ewa Zborowska

Ewa Zborowska

Research Director

IDC

Read Bio

Paolo Finardi

Paolo Finardi

Head of Data Science & AI

Plenitude

Read Bio

Lavinia Guadagnolo

Lavinia Guadagnolo

Data and AI Business Adoption Lead

Generali

Read Bio

Ibrahima Ndiaye

Ibrahima Ndiaye

CTO

RATP Group

Read Bio

Dina Capelle

Dina Capelle

Senior Research Analyst

IDC

Read Bio

Ludvig Strand

Ludvig Strand

Emerging Tech and AI Future Analyst

Axel Johnson

Read Bio

Dusan Tomic

Dusan Tomic

Senior Information Management & Security Officer

United Nations

Read Bio

Yemeng Hu

Yemeng Hu

Global Data Analytics and Insights Lead

Bacardi

Read Bio

Thomas Herbstreuth

Thomas Herbstreuth

Head of Digital Services Unit

KSB

Read Bio

Myriam Fentanes

Myriam Fentanes

Principal Product Manager

Red Hat

Read Bio

Johan Robinson

Johan Robinson

Director, AI Platform – EMEA

Red Hat

Read Bio

Andreas Bergqvist

Andreas Bergqvist

EMEA Sales Specialist AI

Red Hat

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John Bradshaw

John Bradshaw

Field CTO Cloud, EMEA (Director Cloud Computing Technology and Strategy)

Akamai

Read Bio

James Graham

James Graham

Region Lead

Insight

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Sascha Meier

Sascha Meier

Head of EMEA Presales Solutions Architects

Dell Technologies

Read Bio

Michelle Colley

Michelle Colley

AI Business Development Lead, Services EMEA

Dell Technologies

Read Bio

Peter Barnes

Peter Barnes

Vice President

Infrastructure Solutions Group, Dell Technologies

Read Bio

Arash Ghazanfari

Arash Ghazanfari

CxO Advisor, UK & Europe

Dell Technologies

Read Bio

Rasmus Oelbye

Rasmus Oelbye

Director, ISG Denmark, Finland, Baltics

Dell Technologies

Read Bio

Jamie Mahmut‑Emerson

Jamie Mahmut‑Emerson

Senior Product Practitioner

Insight AI

Read Bio

Andy Young

Andy Young

Client CTO

Insight

Read Bio

Partners

Venue

Valencia Spain

Las Arenas Balneario Resort

Knowledge Hub

5 Key Highlights on the European Observability Market in 2025

Observability is rapidly evolving as organizations across Europe embrace digital transformation, cloud adoption, and AI. As IT environments become more complex, traditional monitoring approaches are no longer sufficient.

Read more

The Agentic Business Future: Driving Resilience, Sovereignty, and Innovation in EMEA

As organizations navigate an era defined by economic uncertainty, geopolitical shifts, and relentless technological change, one truth stands out: the future belongs to those who can harness AI, automation, and sovereignty to build resilience, drive innovation, and unlock growth.

Read more

Shadow AI: How stealth productivity is strangling enterprise AI adoption. And creating a security nightmare…

Remember the good old days when “Shadow IT” was just about rogue Excel spreadsheets and unauthorized Dropbox accounts? But the times they are a-changing! Now we’re dealing with something far more insidious: Shadow AI.

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Contact Us

Gian Carlo De La Paz

Gian Carlo De La Paz

Senior Event Manager, IDC

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Kikki Godskesen

Kikki Godskesen

Event Sponsorship Sales Europe, IDC

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CIO Summit

CIO Summit

The Rise of Agentic Systems

24 Nov 2026 Frankfurt, Germany
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Modernize. Secure. Innovate. Lead with the power of Agentic-AI​

Germany is entering a pivotal stage in its digital transformation, where innovation, sovereignty, and trust are becoming central to economic competitiveness and industrial leadership. As organizations across the public and private sectors advance modernization efforts, CIOs are accelerating investments in AI, cloud, and cybersecurity to build more efficient, resilient, and sustainable enterprises.

By 2026, German CIOs will be managing transformation on multiple fronts: modernizing complex IT infrastructures, ensuring compliance with the EU AI Act and NIS2 Directive, and driving AI-enabled productivity while maintaining data protection, ethics, and governance. The rise of Agentic AI, represents a defining opportunity to enhance decision-making and operational efficiency, but also demands stronger oversight, transparency, and security frameworks.

Agenda

IDC analysts and industry experts will share guidance on building secure, sovereign, and sustainable IT architectures, reducing technical debt, and scaling AI, including Agentic AI, responsibly and effectively. Through keynotes, panels, and collaborative discussions, the Summit equips Germany’s CIO community with the research, frameworks, and leadership tools to drive trusted innovation, strengthen resilience, and advance the nation’s digital leadership through 2026 and beyond.​

2026 Prediction

By 2027, 55% of G1000 CIOs will be tasked to create enterprise AI value playbooks, featuring expanded ROI models to define, measure, and showcase AI impact across efficiency, growth, and innovation.​

Main Themes

The CIO as Business Strategist​

CIOs have evolved from operational leaders to enterprise strategists. As digital transformation reshapes every business model, technology leadership now defines competitiveness. Today’s CIO must align IT priorities with business outcomes, influence the boardroom agenda, and drive innovation that delivers measurable value.​

Modernization, Legacy and Technical Debt​

Managing technical debt is no longer just a maintenance concern, it’s a strategic priority. Modernizing legacy systems, simplifying architectures, and optimizing cost structures allow organizations to shift resources from upkeep to innovation. Streamlined technology portfolios create the agility needed to compete in a digital economy.​

The Agentic AI Revolution​

Agentic AI marks a shift from automation to autonomy. How CIOs can govern, scale, and integrate autonomous AI systems responsibly (balancing opportunity with oversight to create intelligent, self-directed enterprises.​

Resilience by Design​

Resilience is emerging as the defining capability of modern enterprises. Adaptive architectures, secure infrastructure, and integrated continuity planning enable organizations to withstand disruption (whether from economic uncertainty, regulatory shifts, or cyber threats) while sustaining growth and trust.​

Cybersecurity, Trust, and Digital Sovereignty​

As digital ecosystems expand, trust becomes a critical currency. CIOs must address cybersecurity, data sovereignty, and compliance in tandem, ensuring that cloud strategies and cross-border operations align with evolving regulations. Building digital trust creates both protection and competitive advantage.

Building the Intelligent Enterprise​

Data is the foundation of every intelligent organization. Reliable, governed, and accessible data architectures enable AI, automation, and analytics to operate at scale. Enterprises that invest in strong data foundations are better positioned to extract insight, anticipate change, and deliver smarter, faster business outcomes.​

Venue

The Florentin
Paul-Ehrlich-Straße 9
60596 Frankfurt am Main

https://www.theflorentin.com/de

2026 Prediction

By 2027, G1000 organizations will face an up to 30% rise in underestimated AI infrastructure costs, driving CIOs to expand the scope of FinOps teams to optimize expenses and enhance business value. ​

Speaker

Thomas Meyer

Thomas Meyer

SVP, IDC WW Research

IDC

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Partner

Knowledge Hub

The AI homework nobody asked for (but everyone’s getting anyway)

Artificial Intelligence has officially reached the “you can do anything with it” stage of technological hype. Judging just by AI vendor narratives, and by some of the media, it’s the golden key to productivity, efficiency, optimization and innovation.

Read more

The Agentic Business Future: Driving Resilience, Sovereignty, and Innovation in EMEA

As organizations navigate an era defined by economic uncertainty, geopolitical shifts, and relentless technological change, one truth stands out: the future belongs to those who can harness AI, automation, and sovereignty to build resilience, drive innovation, and unlock growth.

Read more

EMEA’s Tech Evolution – 7 Key Themes Transforming Business in 2025

The technology landscape across Europe, Middle East, and Africa (EMEA) is changing rapidly in 2025, with innovations actively reshaping industries and creating new business opportunities.

Read more

Terms and Conditions

The IDC CIO Summit is aimed at IT and specialist staff from IT user companies in GERMANY.
For the purposes of these terms and conditions of participation, IT user companies are defined as all companies that do not themselves provide consulting services and/or develop, manufacture, or distribute information and communication technology (ICT) products or services.
Employees of outsourced IT companies who work exclusively for the parent company and do not conduct any third-party business are also eligible to participate. Employees of IT service companies generally only have access to our events through sponsorship.
IT provider companies within the meaning of these conditions of participation are hardware, software, service, and telecommunications companies, as well as consulting firms and ICT service providers.
IDC expressly reserves the right to reject registrations from persons who do not belong to the above-mentioned target group, even if the invitation was issued by one of our partners, mistakenly by IDC itself, or through participation in an online survey.
After registering via the online registration form and successful verification by IDC, you will receive a binding confirmation of registration by email.

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IDC & SAS

IDC & SAS

IA : la confiance comme fondation, la gouvernance comme discipline, le ROI comme aboutissement

Sponsorisé par

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Vue d'ensemble

Alors que l’IA générative suscite une confiance sans précédent, souvent supérieure à celle de technologies pourtant éprouvées, les organisations font face à un dilemme majeur : concilier adoption rapide, fiabilité réelle et création de valeur durable.

Au programme

C’est autour de ces tensions et de ces enjeux que nous vous proposons d’ouvrir le débat entre pairs lors de ce dîner IDC en collaboration avec SAS, à travers trois grandes thématiques:

  • Résoudre le dilemme de confiance
  • Confiance en entrée, ROI à la clé
  • IA générative : innovation fulgurante, dilemme éthique

Pourquoi Participer?

Trois bonnes raisons de réserver votre place

Débattez et confrontez vos idées

Participez à un dîner interactif pour échanger vos défis et solutions avec d’autres décideurs IT.

Accélérez votre transformation

Découvrez des leviers concrets pour sécuriser l’usage de l’IA générative, structurer une gouvernance de confiance, maîtriser la performance des modèles et transformer cette confiance en ROI mesurable, tout en répondant aux enjeux éthiques et de responsabilité.

Bénéficiez de l’expertise des professionnels

Échangez directement avec les experts d’IDC et de SAS et repartez avec des conseils pratiques et actionnables.

Agenda

IDC & SAS

One Day Event

7:00 pm

Cocktail de réception et networking

7:30 pm

Mots de bienvenue IDC & SAS avec un témoignage de La Banque Postale

Dina Capelle

Dina Capelle

Senior Research Analyst, IDC

Grégoire Ferreri

Grégoire Ferreri

General manager, SAS France

Pierre Guillemin

Pierre Guillemin

Directeur de la transformation, La Banque Postale

8:00 pm

Dîner-débat

Les grandes thématiques seront:

  • Résoudre le dilemme de confiance
  • Confiance en entrée, ROI à la clé
  • IA générative : innovation fulgurante, dilemme éthique
10:00 pm

Mots de remerciement & clôture du dîner

Intervenants

Dina Capelle

Dina Capelle

Senior Research Analyst

IDC

Read Bio

Grégoire Ferreri

Grégoire Ferreri

General manager

SAS France

Read Bio

Pierre Guillemin

Pierre Guillemin

Directeur de la transformation

La Banque Postale

Read Bio

Partenaire

NOTRE PARTENAIRE

Lieu

Hôtel de Crillon

10 Pl. de la Concorde, 75008 Paris

Monument illustre se dressant sur la Place de la Concorde, l’Hôtel de Crillon, A Rosewood Hotel est l’expression de l’âme parisienne et de l’art de vivre à la Française.


IDC et SAS vous accueillent dans ce lieu prestigieux pour une expérience unique alliant gastronomie et hospitalité parisienne.

Edición 2025

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Testimonios

Testimonio #01

El contenido me pareció muy relevante, y los talleres de equipo del segundo día, que fue cuando asistí, aportaron perspectivas y experiencias valiosas. Me gustó mucho el formato. Hubo variedad tanto en los temas como en los enfoques utilizados.

Testimonio #02

Felicitaciones por su gran contribución a la comunidad y por traer presentaciones tan inspiradoras.

Testimonio #03

Me pareció un formato muy dinámico e innovador con contenido muy interesante. ¡Enhorabuena!

IDC, BMC & DELL TECHNOLOGIES

IDC, BMC & DELL TECHNOLOGIES

Mastering Hybrid Environment Orchestration to Accelerate AI-Driven Innovation

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Address the challenges of hybrid environments by orchestrating your workflows, services, and applications to drive innovation and AI adoption.

A peer-to-peer dinner roundtable

This dinner discussion is a unique opportunity to share experiences, gain practical insights, and leave with actionable ideas for your projects. Discussions will focus on essential topics that shape the daily work of IT leaders:

  • Intelligent orchestration of hybrid environments: fully leveraging emerging AI capabilities, including agentic AI.
  • Security and resilience in the cloud: strategies for ensuring reliable, high-performance operations.
  • Automation and process simplification: how to unify workflow management to optimize multi-cloud ecosystems.

As hybrid environments and cloud-native technologies redefine operational models, organizations must increase their agility, maintain control over every part of their IT landscape, and gain a precise, holistic view of their systems.

According to IDC, companies now operate within an increasingly expansive IT environment composed of on-premises systems, public and private clouds (across multiple delivery models), multi-cloud architectures, and edge environments. One of the key challenges for organizations is mastering these complex and sprawling technological puzzles to extract business value. Connecting data, workflows, services, and applications has become a prerequisite for enabling innovation.

Key topics covered

Smart orchestration for hybrid and multi-cloud environments

AI-powered workflow automation, including agentic AI

Cloud security, resilience, and operational performance

Why you should attend?

Organized by IDC in partnership with BMC and Dell Technologies, this executive dinner will help you understand how to efficiently orchestrate your workflows, reduce complexity, and strengthen agility to meet the demands of a constantly evolving market. This event will provide an opportunity to:

  • Engage with recognized experts and benefit from their practical guidance.
  • Discover concrete solutions to address your AI, cloud, and automation challenges.
  • Learn how agentic AI and automation can transform your business processes.
  • Understand how to reduce operational complexity across hybrid and multi-cloud environments.
  • Explore best practices to secure workflows and ensure the resilience of critical systems.
  • Access real-world feedback to inspire your own modernization and orchestration initiatives.

Agenda

IDC, BMC & DELL TECHNOLOGIES

One Day Event

5:30 pm

Cocktail Reception and Networking

6:00 pm

IDC Welcome Speech and Introduction

Andrew Buss

Andrew Buss

Senior Research Director, Infrastructure, IDC Europe

6:15 pm

Welcome from BMC & Dell Technologies

Oscar Spanier

Oscar Spanier

Managing Director, Nordics, BMC

Juan Antonio Fernandez Aberturas

Juan Antonio Fernandez Aberturas

AVP of sales, BMC

6:30 pm

Dinner Roundtable Discussions

  • Intelligent orchestration of hybrid environments: fully leveraging emerging AI capabilities, including agentic AI.
  • Security and resilience in the cloud: strategies for ensuring reliable, high-performance operations.
  • Automation and process simplification: how to unify workflow management to optimize multi-cloud ecosystems.
9:30 pm

Thank you from IDC, BMC & Dell Technologies

Andrew Buss

Andrew Buss

Senior Research Director, Infrastructure, IDC Europe

Oscar Spanier

Oscar Spanier

Managing Director, Nordics, BMC

Juan Antonio Fernandez Aberturas

Juan Antonio Fernandez Aberturas

AVP of sales, BMC

Speakers

Andrew Buss

Andrew Buss

Senior Research Director, Infrastructure

IDC Europe

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Oscar Spanier

Oscar Spanier

Managing Director, Nordics

BMC

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Juan Antonio Fernandez Aberturas

Juan Antonio Fernandez Aberturas

AVP of sales

BMC

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Sponsors

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Venue

Restaurant Petri

Kommendörsgatan 16, 114 48 Stockholm

Orchestrazione Ibrida e Innovazione IA

Orchestrazione Ibrida e Innovazione IA

IDC Lunch Roundtable con BMC e DELL Technologies

In collaborazione con

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Dominare la complessità degli ambienti ibridi per accelerare la trasformazione AI-driven

 

Affrontare le sfide della complessità IT orchestrando workflow, servizi e applicazioni per guidare l’adozione dell’IA e l’innovazione aziendale

 

Mentre gli ambienti ibridi e le tecnologie cloud-native ridefiniscono i modelli operativi, le organizzazioni si trovano a dover aumentare la propria agilità mantenendo il controllo totale sul panorama IT.

Secondo IDC, le aziende operano in ecosistemi sempre più vasti che integrano sistemi on-premise, cloud pubblici e privati, architetture multi-cloud e ambienti edge. Una delle sfide cruciali è riuscire a padroneggiare questo complesso mosaico tecnologico per estrarne valore concreto. In questo scenario, connettere dati, workflow, servizi e applicazioni non è più solo un’opzione, ma un prerequisito fondamentale per abilitare l’innovazione.

Perchè partecipare

Organizzata da IDC in collaborazione con BMC e Dell Technologies, il prossimo 24 febbraio presso il Park Hyatt Hotel nel cuore di Milano, questa esclusiva lunch-roundtable sarà un’importante occasione per:

  • Confrontarsi con esperti e peer: scoprire soluzioni concrete per affrontare le sfide legate all’IA e all’automazione.
  • Ottimizzare l’orchestrazione intelligente: scoprire come sfruttare appieno le capacità emergenti dell’IA, inclusa la Agentic AI, all’interno di ambienti ibridi.
  • Semplificare i processi tramite l’automazione: imparare a unificare la gestione dei workflow per ottimizzare gli ecosistemi multi-cloud.
  • Garantire sicurezza e resilienza: approfondire le strategie per assicurare operazioni affidabili e performanti nel cloud.

I temi chiave

Orchestrazione intelligente di ambienti ibridi e multi-cloud

Automazione dei flussi di lavoro tramite IA, compresa l'IA agentica

Sicurezza, resilienza e prestazioni delle operazioni cloud

Agenda

Orchestrazione Ibrida e Innovazione IA

One Day Event

11:30 am

Registrazione e Welcome Cocktail

12:00 pm

Benvenuto e Apertura dei lavori

a cura di IDC, BMC e DELL Technologies

12:05 pm

Scenario di Mercato

Andrea Siviero

Andrea Siviero

Senior Research Director, AI-fueled Business Strategies, IDC

12:20 pm

Scenario Tecnologico

a cura di BMC e DELL Technologies

Stefano Borghi

Stefano Borghi

Senior Account Executive, BMC

Francesco Renzi

Francesco Renzi

Global Account Manager, BMC

Alberto Bastianon

Alberto Bastianon

Director Presales Solution Architects, Dell Technologies

12:35 pm

Open Discussion e Pranzo

  • Orchestrazione intelligente di ambienti ibridi e multi-cloud

  • Automazione dei flussi di lavoro tramite IA, compresa l’IA agentica

  • Sicurezza, resilienza e prestazioni delle operazioni cloud

2:30 pm

Conclusioni e Chiusura dei Lavori

Speaker

Andrea Siviero

Andrea Siviero

Senior Research Director, AI-fueled Business Strategies

IDC

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Stefano Borghi

Stefano Borghi

Senior Account Executive

BMC

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Francesco Renzi

Francesco Renzi

Global Account Manager

BMC

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Alberto Bastianon

Alberto Bastianon

Director Presales Solution Architects

Dell Technologies

Read bio

Partners

Venue

L’evento si terrà presso l’hotel Park Hyatt Milan. L’albergo situato accanto alla grande Piazza del Duomo, offre una connessione profondamente immersiva con il ritmo raffinato della città

Il pranzo è a cura del Pellico 3. Ristrutturato nel 2022, il ristorante porta avanti un concetto di leggerezza ed equilibrio sotto la guida di un nuovo giovane chef, Guido Paternollo. Cucina e stagionalità vanno di pari passo, con meticolosa attenzione in termini di ricerca e selezione degli ingredienti, strettamente legati alle radici della cucina mediterranea e alla nostra tradizione artigianale italiana.

Via Tommaso Grossi 1, 20121 Milano MI, Italy

Criteri di Partecipazione

Questo evento – su invito – è rivolto a collaboratori di aziende utenti finali e soggetto a conferma da parte della segreteria organizzativa di IDC. le iscrizioni di fornitori e integratori di tecnologie o società di consulenza potrebbero essere declinate, a discrezione dell'organizzatore.

Proceedings

Proceedings

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IDC, BMC & DELL TECHNOLOGIES

IDC, BMC & DELL TECHNOLOGIES

Orchestrating Hybrid Environments to Accelerate Innovation with AI

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Transform hybrid workflows, spark innovation

As IT environments evolve into hybrid architectures—combining on-premises, public and private clouds, multi-cloud, and edge computing—having a clear, unified view of your IT system is critical. Connecting data, workflows, services, and applications unlocks business value, sparks innovation, and maximizes AI potential

A peer-to-peer dinner roundtable

Hosted by IDC, in partnership with BMC and Dell Technologies, this dinner-debate offers a unique opportunity for IT decision-makers, experts, and technology partners to connect at the Salon des Batailles, Hôtel de Crillon.

Objective: Exchange real-world experiences and uncover pragmatic approaches to orchestrate hybrid IT environments effectively.

Agenda highlights:

  • Intelligent orchestration of hybrid environments to drive innovation and leverage advanced AI capabilities, including agentic AI

  • Security, resilience and operational continuity across cloud and multi-cloud environments

  • Automation and process simplification to improve operational efficiency and cost control

The evening will be guided by expert talks, followed by an interactive discussion with attendees.”

Key topics covered

Smart orchestration for hybrid and multi-cloud environments

AI-powered workflow automation, including agentic AI

Cloud security, resilience, and operational performance

Why you should attend?

See the real benefits of attending and what you’ll take away:

  • Connect with top experts and peers facing similar challenges

  • Get practical, actionable insights you can apply immediately

  • Discover how AI and automation can transform your business processes

  • Simplify the management of your hybrid environments

  • Boost the security and resilience of your critical systems

Agenda

IDC, BMC & DELL TECHNOLOGIES

One Day Event

7:00 pm

Cocktail Reception and Networking

7:30 pm

IDC Welcome Speech and Introduction

Cyrille Chausson

Cyrille Chausson

Research Manager, IDC Europe

7:45 pm

Welcome from BMC & Dell Technologies

Anne Lise Touati

Anne Lise Touati

Global Account Sales Director France, Dell Technologies

Sylvain Delpy

Sylvain Delpy

Fields Sales Manager, BMC

Myriam Salzestein

Myriam Salzestein

Area Director, BMC

8:00 pm

Dinner Roundtable Discussions

  • Streamline hybrid environments and unlock business value.

  • Leverage AI and automation to accelerate innovation and agility.

  • Enhance security and resilience across multi-cloud ecosystem

10:30 pm

Thank you from IDC, BMC & Dell Technologies

Speakers

Cyrille Chausson

Cyrille Chausson

Research Manager

IDC Europe

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Anne Lise Touati

Anne Lise Touati

Global Account Sales Director France

Dell Technologies

Read bio

Sylvain Delpy

Sylvain Delpy

Fields Sales Manager

BMC

Read bio

Myriam Salzestein

Myriam Salzestein

Area Director

BMC

Read bio

Sponsors

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Venue

Hôtel de Crillon

An Evening at the Salon des Batailles at the Crillon
10 Pl. de la Concorde, 75008 Paris

In the heart of Paris, the Salon des Batailles at the Hôtel de Crillon offers a journey through time. Its majestic frescoes, gilded details, and period furnishings create a setting that is both grand and welcoming—perfect for connecting and sharing moments with IDC, BMC, and Dell. An experience where history, elegance, and conviviality come together.

Eligibility Criteria

Attendance is reserved for end-customer employees with relevant responsibility. Registrations from technology vendors, SIs, and consultancy’s may be declined at the organiser’s discretion to maintain audience relevance.