Knowledge Hub / Sahil Dhawan

Partner Spotlight

Sahil Dhawan
President & Head (India, MEA)
Tech Mahindra

Partner Spotlight

Building the Next-Generation Enterprise: Adaptive Intelligence Architecture

Forward-thinking companies are rewriting the rules of business operations. Instead of patching new technology onto old systems, these organizations design intelligent decision-making capabilities directly into their core processes. The result? Operations that monitor market conditions 24 x 7, analyze complex situations on the fly, and take action across departments without waiting for human approval. Decisions that once took days now happen in seconds.

 

How the Architecture Works

 

– Data Sensing Layer: Systems pull in 10x more information from customer records, live market feeds, factory sensors, and partner APIs — giving leaders a complete picture of what’s happening right now.

– Decision Engine: Smart analysis tools run through 92% accurate scenarios, weighing options and planning next steps faster than any human team could manage.

– Workflow Coordination: Platforms manage 50+ interconnected processes at once, keeping everything in sync across sales, operations, and finance without dropping the ball.

– Control Systems: Built-in safeguards deliver 99.7% compliance, full audit trails, and clear rules for when humans step in — keeping operations safe and accountable.

 

Real Results from Real Companies

 

The numbers speak for themselves:

 

– Finance teams: Cut invoice processing by 40% with perfect records

– Customer support: Handle 75% of tough cases without escalation, 52% faster

– Logistics: Slash 35% of delays by predicting problems before they happen

– Factories: Spot defects 60% earlier, saving millions

– Companywide: 66% productivity boost across the board

 

What It Takes to Make This Work?

 

– Connect Everything: Link old systems with new ones through open APIs — no more data trapped in silos.

– Orchestrate Complex Workflows: Get specialized teams working together on big projects without chaos.

– Build Smart Guardrails: Real-time monitoring and clear rules turn potential risks into business advantages.

 

Why This Matters Now?


87% of first movers say they’re beating competitors within a year. Companies building these systems as core infrastructure don’t just survive, they dominate. They evolve without breaking what’s already working.

 

The Bottom Line

 

This isn’t about adding tech — it’s about reinventing how business works. Companies that get this right set new standards for speed (300% faster processes), accuracy (95%+ right decisions), and flexibility. Those who wait become yesterday’s news in markets where split seconds decide winners. The time to build is now.

 

References:

– wowlabz.com/the-agentic-ai-stack/

– appinventiv.com/blog/ai-agents-in-enterprise/

– uplatz.com/blog/the-agent-stack-architecting-the-next-generation-of-autonomous-ai-systems/

– vetedge-insights.com/technology/the-road-to-2026-why-cloud-native-ai-led-enterprises-will-pull-ahead/

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Anja Lange

Anja Lange

Moderator

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Mark Child

Mark Child

Associate Research Director, Security

IDC Europe

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Duncan Brown

Duncan Brown

Group Vice President, IDC Europe

IDC

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Joel Stradling

Joel Stradling

Senior Research Director, European Security

IDC

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Agenda

Agenda

Agenda

AI & Data Summit

One Day Event

9:00 am

Registration & Welcome Coffee

9:30 am

Welcome Address & Opening

9:45 am

IDC Keynote: Charting the Agentic Future

Agentic AI is unlocking new levels of enterprise innovation by enabling autonomous decision-making and adaptive workflows at scale. Balancing this potential with robust risk management is essential for ensuring trust, compliance, and sustainable value as organizations operationalize agentic systems across critical functions.

Daniel-Zoe Jimenez

Daniel-Zoe Jimenez

Vice President Research, IDC

10:05 am

Data & AI as a Value Driver: Turning Strategy into Real Impact

Helga Monzón

Helga Monzón

Directora de ventas Data & AI, IBM SPGI, IBM

Carmen Prada

Carmen Prada

Directora IBM Cloud & Power, IBM SPGI

María Eugenia Gas

María Eugenia Gas

Big Data AI and Biostatistics Platform Coordinator, Instituto Investigación Sanitaria La Fe

10:35 am

Panel: Reinventing Data Value to Scale AI

Organizations are moving beyond AI experimentation to reengineering how data creates real value for AI and the business. In this panel, CDOs from large enterprises and technology providers will discuss how to build mature, governed data foundations that enable AI at scale—from cataloging, quality, and lineage to observability, interoperability, and readiness for generative and agentic models.
The discussion will focus on linking these capabilities to business impact, operational sustainability, and enterprise-wide decision-making.

Ignacio Martínez De Lizarrondo

Ignacio Martínez De Lizarrondo

Data & Analytics Manager, IDC

Raquel Moreno Moya

Raquel Moreno Moya

Chief Data Officer Negocio Internacional, REDEIA

Francisco Borja Escalona Arquero

Francisco Borja Escalona Arquero

Chief Data Officer (Director de Datos e Inteligencia Artificial), Carrefour España

Gustavo De Francisco Sanz

Gustavo De Francisco Sanz

Director Analytics IA & Vis., Mahou San Miguel

Carolina Daboin

Carolina Daboin

CDO, Fain Ascensores

11:05 am

From Discovery to Adoption: A Practical AI Journey

Jesús de Frutos

Jesús de Frutos

Adoption & Change Management Manager, Insight

Ignacio Blanco

Ignacio Blanco

Solutions Sales Manager, Insight

11:25 am

Coffee Break

12:15 pm

Cyber Resilience in the Data Era: How AI Adds Value

In the data era, we can no longer focus solely on cybersecurity; we must also address cyber resilience and how to prepare data to support it. In addition, artificial intelligence brings new capabilities that can help us meet this challenge. This session will present Cohesity’s perspective on these topics.

Ignacio de Pedro

Ignacio de Pedro

Country Manager, Cohesity Iberia

12:25 pm

Data Sovereignty: Operational Control, Governance, and Interoperability by Design

Rodrigo Hornos

Rodrigo Hornos

IBM Cloud Security & Compliance Principal, IBM SPGI

María José Tarazón

María José Tarazón

Subdirectora General de Tecnologías de la Información y las Comunicaciones para la Salud, Conselleria Sanidad, Generalitat Valenciana

12:55 pm

Panel: Scaling AI with Trust: Governance, Compliance, and ROI

Scaling AI beyond pilots requires trust, control, and strong business alignment. This panel brings together CDOs and technology providers to explore how to embed governance, regulatory compliance, and responsibility across the AI lifecycle—without slowing innovation.
Key topics include enterprise-grade MLOps, responsible AI, compliance-by-design (EU AI Act, GDPR, NIS2), risk management, data sovereignty, and translating AI initiatives into measurable ROI and competitive advantage.

Ignacio Martínez De Lizarrondo

Ignacio Martínez De Lizarrondo

Data & Analytics Manager, IDC

José Meroño

José Meroño

CDO | Director AI & Data Strategy, The Adecco Group

Íñigo Fuertes Sierra

Íñigo Fuertes Sierra

Project Manager – AI and Advanced Analytics, Santalucia Seguros

Cristian García Zapata

Cristian García Zapata

Senior Director of Client Success Transformation, Concentrix

Víctor Ándrés Martín

Víctor Ándrés Martín

Data Science and AI Leader. Innovation for Spain, Alstom

1:25 pm

Data Activation Plane: Activate Your AI on Your Data While Ensuring Security, Control, and Governance

In a world where data has become the new oil, the ability to activate artificial intelligence (AI) on that data has become a strategic imperative for organizations. This talk focuses on the concept of the Data Activation Plane—an architecture that enables companies to fully leverage their data while ensuring the security, control, and governance required to operate in a regulated and highly competitive environment.

Fran Parras

Fran Parras

Senior Director, EMEA Systems Engineering, Boomi

1:35 pm

Host Partner Wrap-up

Carmen Prada

Carmen Prada

Directora IBM Cloud & Power, IBM SPGI

1:40 pm

IDC Closure

2:00 pm

Networking Cocktail Lunch

Agenda

Agenda

Unsere Agenda ist darauf ausgerichtet, zu inspirieren, herauszufordern und zu vernetzen. Von Keynote-Vorträgen mit Branchenführern über interaktive Workshops bis hin zu Networking-Möglichkeiten – jeder Programmpunkt soll neue Ideen anstoßen und praxisnahe Einblicke bieten. Entdecken Sie das Programm und planen Sie Ihre Teilnahme.

Mittwoch, 9. September 2026

Änderungen vorbehalten.

IT Security Summit

One Day Event

08:30

Registrierung und Willkommenskaffee

09:00

Begrüßung und Einführung in das Thema

Anja Lange

Anja Lange

Moderator

09:30

End User Keynote

09:50

Host Thought Leadership Keynote

10:05

End User Panel

11:00

Strategic Partner Keynote

11:15

Strategic Partner Keynote

11:30

End User Keynote 

11:50

Vorstellung der Connect Roundtable Sessions

Anja Lange

Anja Lange

Moderator

11:55

Möglichkeit zum Tischwechsel

12:00

Connect Roundtable Sessions

14:00

End User Keynote

14:40

Tech Talk Sessions

15:00

End User Keynote

15:20

Kaffeepause und Networking

15:50

End User Panel

16:20

End User Keynote

16:40

IDC Closing Keynote

17:00

Zusammenfassung und Abschluss

Anja Lange

Anja Lange

Moderator

17:15

Networking mit Drinks und Fingerfood 

10:30

Kaffeepause und Networking

12:45

Mittagspause und Networking

Knowledge Hub / Bob Parker

Analyst Spotlight

Bob Parker
SVP, Software and Services Research
IDC

Analyst Spotlight

Getting Your Data AI Ready

It has become a common refrain – getting data governance right is key to a successful AI strategy!  This conventional wisdom is very true, but it is not a new problem.  For as long as I have been involved in IT, both as an analyst and as a CIO, companies have struggled with wrangling the various data sets across the applications running at the organization.

 

Much of this prior effort focused on structured data sitting in relational databases.  From data warehousing to data lakes and now to data lakehouses, companies have incrementally built better cataloging and semantic mapping.  This category of data provides a performance context; it is where a company keeps score whether it is for financial reporting, operational status, sales pipelines, or workforces.

 

While much of the effort historically has been on this structured data, for the average company it only represents about 20% of the information corpus.  The rest is in the form of unstructured information in the form of documents, video, voice, or structures (e.g., blueprints or chemical models).  A central benefit of the transformer algorithms that build the language models used in generative AI is that they introduce some structure into this mess via vectoring.  This category of data represents the knowledge context at an enterprise – the collective knowledge of the organization is locked in these documents, videos, voice recordings, and structures.

 

There is a third category of information as well – streaming data.  This is the telemetry of the organization.  It could come in the form of sensors on a factory floor, the readings from health monitors, or click streams on a website.  This type of data usually is delivered in some time-series form and needs specific governance, usually tag repositories, to understand and apply the data.  This data provides the situational context, a view of what is happening in real time.

 

Efforts to organize, govern and utilize the data must link all three categories of information.  To achieve the tremendous potential of agentic AI, a company must be able to link the knowledge to the situational and performance context.  This requires advanced tools for semantic graphing and knowledge mapping with a strong commitment from the organization to elevate comprehensive data management to a strategic priority.

 

IDC does advise companies that they don’t have to get this all done before they undertake agentic efforts.  Rather, it is important to have the tools, organization, and policies in place and then synchronize the data domains with the agentic priorities.  For example, if the company wants to focus on marketing, then the information relevant to that function should be prioritized for governance.

 

It is easy to acknowledge that data is critical to AI success, but realization requires a comprehensive approach to data across all categories.

Knowledge Hub / Steven Dewinter

Partner Spotlight

Steven Dewinter
Senior Global Director, Sales Engineering
Parallels

Partner Spotlight

Navigating the New Era of Application Delivery with Flexibility, Security, and Choice

The way organizations deliver applications has undergone a significant shift over the past few years. Pre-pandemic, virtual desktop infrastructure (VDI) was often seen as a niche solution for specific use cases. Post-pandemic, it has become a cornerstone of modern IT strategies, driven by the rise of remote work and the need for secure, scalable access to business-critical applications.

Today, the conversation is no longer about whether to adopt VDI; it is about how to make it work in a hybrid world. Hybrid work models demand hybrid infrastructure, spanning on-premises, cloud, and edge environments. Employees expect seamless access across diverse devices, while IT teams strive to balance performance, cost, and security. This complexity underscores a critical truth: flexibility and simplicity are no longer optional; they are essential.

The ecosystem itself is also evolving rapidly. Organizations are rethinking their entire virtualization stack, from application delivery platforms to hypervisors, driven by licensing changes, cost pressures, and the need for more agile, future-ready solutions. This shift is not just about replacing one vendor; it reflects a broader trend toward open choice and adaptability across the IT landscape.

Adding to this transformation is the rise of AI-powered applications, which demand more computing resources and tighter integration with data. Delivering these apps efficiently and securely is a growing challenge. VDI and remote application delivery help address this by centralizing workloads, ensuring consistent performance, and enabling secure access from any device without exposing sensitive data at the edge.

Security remains the non-negotiable foundation of this evolution. As applications and data move across hybrid environments, the attack surface expands. CIOs are prioritizing solutions that embed security into every layer without compromising user experience or operational efficiency.

The future of application delivery will be defined by choice, adaptability, and trust. At Parallels, we enable this vision through solutions that simplify and secure access to applications and desktops, optimize hybrid work, and empower IT teams with flexibility across devices and infrastructures. From virtualization to cross-platform access, our focus is on helping organizations stay agile and resilient in a rapidly changing world.

ASEAN Advisory Council

IDC ASEAN Advisory Council 2026

IDC ASEAN Advisory Council 2026
Low Han Yong

Low Han Yong

Chief Information Officer

Kuok Group Singapore

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Christina Lee

Christina Lee

Chief Information Officer, APAC

dentsu

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Zeljko Ivkovic

Zeljko Ivkovic

Chief Information Officer, APAC

ISS A/S

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Kshitij Mulay

Kshitij Mulay

Chief Information Officer, Asia

Sephora Asia (LVMH)

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Deny Rahardjo

Deny Rahardjo

Group Chief Information and Digital Officer | Chief Information and Security Officer

Sime Darby

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Eugene Teh

Eugene Teh

Group Chief Information Officer & Deputy Group Chief Data Officer

SMRT Corporation

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Kenta Kusano

Kenta Kusano

Chief Technology Officer

Singapore Academy of Law

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Ken Yeo

Ken Yeo

Chief Information Officer, APAC & Data Protection Officer, Singapore

Hermès

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Yeow Loye Siew

Yeow Loye Siew

Chief Information Officer

Mandai Wildlife Group

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Benedict Tan

Benedict Tan

Group Chief Digital Strategy Officer and Chief Data Officer

SingHealth

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Vinay Jain

Vinay Jain

Chief Information Officer Singapore and Head of Asia South Wealth Technology

Citibank

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Knowledge Hub / Dan Sommer

Partner Spotlight

Dan Sommer
Senior Director, Market Intelligence Lead
Qlik

Partner Spotlight

From Oscillation to Orchestration: Why AI Needs a New Operating Model

History is full of false choices. Centralized or decentralized. Control or freedom. Order or chaos. We keep swinging between extremes, convinced the next swing will finally fix things. It rarely does.

 

The same pattern is now playing out with AI.

 

On one side, enterprises are being pulled toward centralization. Large technology stacks promise control, governance, compliance, and cost efficiency. Regulations tighten. Data sovereignty matters. Leaders are under pressure to scale AI responsibly while keeping risk in check.

 

On the other side, decentralization is exploding. Employees are using AI tools independently. Shadow AI is everywhere. New data sources appear daily. Autonomous agents are being spun up faster than policies can keep up. Individual productivity is soaring, but enterprise value is stalling. MIT research highlights this paradox clearly: usage is rising, returns are not.

 

This tension is not accidental. It’s structural.

 

Data now lives everywhere. Agents demand autonomy. Roles and responsibilities are shifting. Hierarchies are breaking down. Soon, every employee will act like a digital CEO, managing swarms of agents that execute work on their behalf. Innovation is moving faster than governance, and the pendulum is swinging faster each year.

 

Trying “to pick a side” no longer works. Centralization alone kills innovation. Full decentralization destroys trust and coherence. The result is fragmentation, rising costs, and stalled outcomes.

 

What’s needed is a new motion entirely.

 

Real progress, as history reminds us, came when opposing models were connected through a grid. Not one side winning, but both working together. AI now needs the same treatment.

 

 

An orchestrated enterprise is built on three foundations: integrity at the core, an interoperable intelligence spine, and innovation at the edge. Data remains trusted and governed. Systems stay adaptable and connected. Innovation is allowed to flourish, but in context.

 

This is where Qlik positions itself. By acting as an intelligence layer that connects data with context and action, it helps enterprises orchestrate data, agents, roles, and execution as one system. The result is a network effect: disconnected AI sparks become a coordinated engine for value.

 

The future of AI is not centralized or decentralized.

 

It’s orchestrated.