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From Cost Transparency to Strategic Insight: Bridging the Gap Between IT Spend and Business Value
Many organizations still struggle to clearly explain IT spend or connect it to business value, slowing decisions and eroding trust with leadership. As technology environments grow more complex, fragmented data and inconsistent cost models make it difficult to gain a reliable, shared view across IT and Finance.
Join Arrow, Matter + Energy, and IDC to explore how leading organizations are gaining real clarity over their ITspend and turning cost transparency into a strategic capability:
- Quantify the real business impact of poor IT cost visibility: from delayed decisions to lost trust with leadership
- Learn why common approaches, from spreadsheets to point FinOps tools, often break under real-world pressures like audits, mergers, or leadership change
- Understand how leading organizations are using a unified taxonomy to create a shared language across IT, Finance, and the business
- See how a TBM-based approach enables faster, defensible answers, clearer cost allocation, and stronger governance
By attending, you’ll gain a practical view of how to move beyond fragmented cost models toward a scalable, standardized approach that stands up to CFO and board scrutiny and turns cost transparency into a true strategic capability.
Discusion Topics Include:
- The cost of not knowing
- What organizations have tried
- The TBM framework in practice
Host
Daniel Saroff
Daniel Saroff is Group Vice President of Research and Consulting at IDC, where he leads the research agenda focused on end-user technology leaders, including CIOs and their direct leadership teams. He oversees a team of analysts and advisory professionals who deliver research and guidance to CIOs, CIO-1, and CIO-2 executives on aligning technology strategy with business outcomes.
Saroff’s portfolio includes IDC’s CIO/End-User Research Practice, the CIO Executive Council, the Pathways Leadership and Development Program for emerging technology executives, and IDC’s Sourcing and Advisory Services. Through these programs, he works closely with boards, business leaders, and IT executives to translate IDC’s global research and data into practical guidance on technology strategy, innovation, and investment decisions.
He brings more than two decades of experience in technology leadership and advisory roles. Prior to joining IDC, Saroff served as CIO for a major Massachusetts state agency, where he led cloud migrations, digital transformation initiatives, enterprise platform modernization, and response to a major cyber incident. Earlier in his career, he held consulting roles at Forrester and Gartner, served as an IT director at a major aerospace and defense company, and ran his own IT management consultancy.
Saroff also co-founded a neuroscience research laboratory studying Alzheimer’s disease and has published multiple peer-reviewed research papers.