Virtual Roundtable
Co-Work: How People and AI Work Together to Deliver Business Impact
December 1, 2026 | 1:00 pm ET / 10:00 am PT
AI is now part of everyday work. IDC research shows that 97% of North American organizations have a generative AI initiative underway and 95% an agentic AI initiative, yet only 17% of enterprises report measurable outcomes from more than three-quarters of their AI projects.
The market is responding. IDC forecasts active AI agents to grow from 31 million in 2025 to 240 million in 2027, and predicts that by 2029 G1000 organizations that measure human-AI collaboration will have operating margins up to 15% higher than those focused on productivity alone.
IDC, together with SHI, is convening a select group of IT, AI and digital transformation leaders for a candid virtual roundtable on moving beyond individual productivity gains to scaled adoption and business value. Join your peers to benchmark your journey and leave with a sharper view of the decisions ahead.
17%
of enterprises in North America get measurable business outcomes from more than three-quarters of their AI projects.
IDC forecasts 127 million active AI agents in the US in 2027, up from 17.5 million in 2025. In-application agents, built into the software people already use, account for 45% of them, ahead of standalone agents at 27%.
Custom-configured agents make up another 23%, which puts governance and workforce readiness on the same agenda as tooling.
Source: IDC Worldwide Agentic AI Adoption Guide, July 2026 release (Library 376, Dataset 1113); USA, active agents in millions (total 127.0M). 2027 is forecast.
Discussion Themes
Four Conversations Every IT and Digital Leader Should Be Having About Human and AI Collaboration
From Pilots to Measurable Impact
Copilot and AI tools are widely deployed, yet only 17% of North American enterprises see measurable outcomes from most of their projects. Where leaders are on the journey, where value shows up, and what stops broader adoption.
Co-Work: People and AI Agents Combined
IDC predicted that 40% of G2000 job roles would involve working with AI agents by 2026. What work looks like when agents become part of the workflow, and how leaders measure the collaboration, not just the time saved.
Change, Culture and Workforce Readiness
Training and change management often lag the technology. How leaders bring employees along, keep engagement high, and decide who manages the people side of AI.
Governance, Security and Trust at Scale
Only 14% of organizations have guardrails across the full AI stack. How leaders protect data, assign accountability, and decide how wide the scope is for AI agents.
What To Expect
A live video meeting led by a skilled host/moderator
An intimate gathering of senior leaders from diverse industries, grappling with similar issues
A secure, private conversation open only to a carefully vetted group (no recording, no playback)
Your hosts
Amy Loomis, Ph.D.
Group Vice President, Workplace Solutions
IDC
Read bio
Amy Loomis, Ph.D.
Amy Loomis is Group Vice President for IDC’s worldwide Workplace Solutions. Amy leads a team of analysts focused on the evolving nature of human resources, skills development, collaboration, and leadership across the employee lifecycle. Her research into the Future of Work explores the influence of hardware and software technologies such as artificial intelligence, data analytics, augmented and virtual reality and automation on the changing the nature of work. Her research also explores how technology and business strategy influence workers’ skills and behaviors, organizational culture and how the workplace itself is enabling the future enterprise.
BACKGROUND
Amy has been an industry analyst consulting with a range of clients from Fortune 100 organizations to start-ups on digital transformation, learning and employee engagement. She spent 15 years at IBM in various leadership roles across external, internal, and corporate communications and marketing. She was co-founder of IBM’s Think Academy, a global digital learning platform and program designed to engage employees and partners in learning about emerging technologies and digital transformation. Her client consulting, working with executive leadership teams, marketing and HR professionals, has focused on the intersection of technological and cultural change. Prior to IBM, Ms. Loomis worked for Rational Software conducting market research and building an analyst engagement practice.
Partner
Sponsored By
SHI | Microsoft
SHI is the technology partner trusted by over 17,000 organizations to solve their infrastructure, end-user computing, cybersecurity, and IT optimization challenges.
Our concierge approach blends seamless selection, delivery, and financing to simplify hard decisions for business leaders and IT procurement. The result: effective, innovative, and scalable solutions our customers love.