Agentic systems are reshaping the enterprise from tools that assist humans to systems that act, decide, and coordinate with increasing independence. For CIOs, the real challenge is no longer simply adopting AI, but governing autonomy built on fragmented, sensitive, and often poorly understood data estates. This session examines the strategic fault lines beneath agentic AI: trust, visibility, accountability, and control. It will argue that the future belongs not to organisations with the most agents, but to those with the strongest data intelligence, governance foundations, and ability to operationalise trust at scale.

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Traditionally, backup applications have strong security, but backup storage typically has little to none. This technology changes that with a purpose-built, secure tiered architecture. Featuring a non-network-facing tier (tiered air gap), delayed delete policies, immutable data objects, and robust ransomware recovery, this technology helps organizations safeguard their backups and ensure reliable recovery. Attend this session to learn how these capabilities work together to protect your data before, during, and after an attack.

Engage, Explore, and Network—Where Technology Meets Unforgettable Moments!

IT has traditionally operated in a reactive model from detecting incidents, investigating problems, and relying on human intervention to restore services.

Agentic AI is changing the way IT operates by enabling systems to move beyond alerts and recommendations to observe, understand, decide, act, and verify with minimal human intervention.

The evolution from reactive and automated IT to Autonomous IT, examining how AI agents can transform IT operations, service management, endpoint management, and employee experience. Using real-world scenarios and ManageEngine’s capabilities on  how organizations can move towards measurable outcomes such as faster resolution, reduced operational effort, improved resilience, and better employee experiences.

AI is moving fast—changing from a tool we talk to into “agents” that can do work for us. Today, companies are shifting away from simple websites to powerful platforms. In just one year, use of Amazon Bedrock tripled, and traffic on Google Vertex AI jumped 10 times higher! While these tools help us work faster, they also bring big risks. Instead of using a browser, 70% of organizations now use OpenAI APIs to connect AI directly to their internal data. This means a single mistake or a “hallucination” can cause an agent to leak sensitive info at lightning speed. Whether it’s a hacker or just a negligent employee making a mistake, the danger of data loss is higher than ever. In this session, you will learn how to spot these new risks and how to keep your data safe. You will leave with a clear plan to use agentic AI in a safe and secure manner.

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A relentless rise in AI adoption across Africa is outpacing governance. Mauritius has raised the bar with its National AI Strategy and FAIR Guidelines, yet internal risks like shadow AI agents and external threats like AI-enabled phishing keep growing. FABS helps organisations build real, audit-ready governance across 54 African markets.

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