Agenda
CIO Summit Mauritius
One Day Event
Registration & Networking
IDC Welcome Address
Jonathan Tullett
Associate Research Director, IDC
Opening Speech: Platformized Government for Seamless Citizen Experience
Dr. Avinash Ramtohul
Minister for Information Technology, Communication and Innovation, Republic of Mauritius
Advisory Council Felicitation
IDC Keynote: The AI Moment: Strategies for CIOs in Mauritius
Jonathan Tullett | IDC
Associate Research Director
Jonathan Tullett
Jonathan Tullett is Associate Research Director for IT Services across Sub-Saharan Africa. His specialist areas include IT services, outsourcing, cloud computing, information security, and digital transformation.
Originally from the U.K. and currently based in Johannesburg, Jonathan has spent two decades working in technology and media across Europe, the Middle East, and Africa. In addition to consulting and research, he has worked in cybersecurity and application development.
Jonathan leads research and consulting projects across Sub-Saharan Africa as well as engagements in Europe and the Middle East, helping customers navigate emerging digital business opportunities, refine competitive go-to-market strategies, and gain insights into regional market performance.
Jonathan combines a deep understanding of both business and technology to deliver actionable insights for clients, who include global hyperscale cloud providers, regional telecom operators, local and global systems integrators, and managed service providers, as well as end-user organizations including financial services and government.
Event Sessions
One Day Event 9:00 am
IDC Welcome Address
One Day Event 9:35 am
IDC Keynote: The AI Moment: Strategies for CIOs in Mauritius
From Hype to Reality: Delivering Impact with Agentic AI
Vishal Soockeea
Director, DBP and OCI Accounts, Oracle
Amit Juggurnath
Snr Manager, Account Cloud Engineering, Oracle Cloud Infrastructure – META, Oracle
The Rise of Agentic Systems: Why trusted data, governance, and control will define what scales
Agentic systems are reshaping the enterprise from tools that assist humans to systems that act, decide, and coordinate with increasing independence. For CIOs, the real challenge is no longer simply adopting AI, but governing autonomy built on fragmented, sensitive, and often poorly understood data estates. This session examines the strategic fault lines beneath agentic AI: trust, visibility, accountability, and control. It will argue that the future belongs not to organisations with the most agents, but to those with the strongest data intelligence, governance foundations, and ability to operationalise trust at scale.
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Tahir Latif
Data Trust & Governance Lead, EMEA East, Veeam
Tiered Backup Storage: Comprehensive Security with AI-powered Ransomware Recovery
Traditionally, backup applications have strong security, but backup storage typically has little to none. This technology changes that with a purpose-built, secure tiered architecture. Featuring a non-network-facing tier (tiered air gap), delayed delete policies, immutable data objects, and robust ransomware recovery, this technology helps organizations safeguard their backups and ensure reliable recovery. Attend this session to learn how these capabilities work together to protect your data before, during, and after an attack.
David McMurdo
Director of Sales for Africa, ExaGrid
Tea / Coffee & Networking Break
Engage, Explore, and Network—Where Technology Meets Unforgettable Moments!
The AI-Driven Enterprise IT Landscape | From automation to autonomous operations
IT has traditionally operated in a reactive model from detecting incidents, investigating problems, and relying on human intervention to restore services.
Agentic AI is changing the way IT operates by enabling systems to move beyond alerts and recommendations to observe, understand, decide, act, and verify with minimal human intervention.
The evolution from reactive and automated IT to Autonomous IT, examining how AI agents can transform IT operations, service management, endpoint management, and employee experience. Using real-world scenarios and ManageEngine’s capabilities on how organizations can move towards measurable outcomes such as faster resolution, reduced operational effort, improved resilience, and better employee experiences.
Jothi R
Technical Manager, ManageEngine – Africa
Surviving the Agentic Wild West: Move Fast Without Breaking Things
AI is moving fast—changing from a tool we talk to into “agents” that can do work for us. Today, companies are shifting away from simple websites to powerful platforms. In just one year, use of Amazon Bedrock tripled, and traffic on Google Vertex AI jumped 10 times higher! While these tools help us work faster, they also bring big risks. Instead of using a browser, 70% of organizations now use OpenAI APIs to connect AI directly to their internal data. This means a single mistake or a “hallucination” can cause an agent to leak sensitive info at lightning speed. Whether it’s a hacker or just a negligent employee making a mistake, the danger of data loss is higher than ever. In this session, you will learn how to spot these new risks and how to keep your data safe. You will leave with a clear plan to use agentic AI in a safe and secure manner.
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Gordon Bailey
McEwan, Senior Solutions Engineer, Netskope
When AI Outpaces Governance
A relentless rise in AI adoption across Africa is outpacing governance. Mauritius has raised the bar with its National AI Strategy and FAIR Guidelines, yet internal risks like shadow AI agents and external threats like AI-enabled phishing keep growing. FABS helps organisations build real, audit-ready governance across 54 African markets.
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Karien Bornheim
CEO, FABS Solutions (Mauritius) Ltd.
For The CIO – By The CIO: Agentic AI in Action: Industry Use Cases and Early Wins
Roshan Koonja
Group Chief Information & External Affairs Officer, Constance Hospitality Management Ltd.
Rishi Sewnundun
Group CIO, MUA Group
Pravin Jugasing
Group CIO, Leal & Co Ltd
Roopesh Mohabeer
Chief Information Security Officer (CISO) & Data Protection Officer (DPO), Warwyck Private Bank Ltd
Teswaree Heerah
Chief Data Management and Security Officer, Mauritius Telecom
Heman Jeawon
Executive Director, Mauritius Digital Promotion Agency