Registration & Networking

Event Opening

IDC Welcome Address

Jyoti Lalchandani

Head of WW Events & MD – META, Central Asia, India, IDC

Government’s role in advancing the AI vision: ASEAN’s unique advantages

ASEAN is becoming a focal point for regional AI investment. With favorable regulatory environment, clear data sovereignty goals, and long-term AI roadmaps, regional governments are enabling a thriving, trusted AI ecosystem. This session explores how public-private partnership redefines innovation, how to take the momentum forward, and how CIOs across ASEAN can seize this moment to shape the region’s AI future.

Advisory Council Felicitation

IDC Opening Keynote: The AI Moment: Strategies for CIOs in ASEAN

AI, predicted to have a $19.9 trillion impact on the global economy by 2030, is reshaping economic landscapes, creating new revenue streams, and redefining competitive advantages. This session will provide unique insights and analysis drawn from IDC’s extensive study of CIOs and key decision-makers across ASEAN. It will provide a deeper understanding of current and planned AI strategies and use case road maps, covering key topics such as AI-ready data, unified governance, fit-for-purpose and scalable infrastructure, and AI talent.

William Lee

Senior Research Director, Asia/Pacific, IDC

The Evolving Role of the CIO: From IT Leader to Business Strategist

How CIOs are shaping enterprise direction and boardroom priorities

Data Trust in the Age of AI: Why Resilience, Security, and Governance Must Work as One

In the era of AI and accelerating digital transformation, organizations must integrate traditional data management disciplines (resilience, security, privacy, governance) into a single, cohesive strategy to safely and confidently harness the power of AI. Relying on fragmented tools and approaches is too slow for the speed at which AI operates and the sophisticated threats it introduces.

Keith Sng

Field CTO, APJ, Veeam

Building the Superintelligent Enterprise: How to Turn Agentic AI into Real-World Business Outcomes

Most enterprises expect AI to drive growth and efficiency, but few are seeing meaningful results. This session explores how to turn agentic AI from scattered experiments into a systematic operational advantage. Learn how to connect AI to the full context of your business—data, people, and processes—so every employee can work faster, smarter, and differently. Walk away with a practical blueprint for deploying secure AI assistants and business agents that deliver measurable impact across departments.

Kelly Xu

Head of Solutions Marketing, Glean

Tea / Coffee & Networking Break

Trust by Design: Governing AI Agents CIOs Can Stand Behind

Agentic AI is shifting from experimentation to execution.

AI agents are no longer just generating insights — they are interpreting data, making decisions and triggering automated actions across core business processes. As autonomy increases, so does exposure. In this environment, trust is not a policy statement. It is an operating requirement.

Across Asia Pacific, organisations face fragmented and evolving AI regulation, emerging safety standards, increasing privacy scrutiny and growing contractual obligations around AI use. Governance expectations are rising faster than formal regulation — and accountability increasingly sits with the CIO. Trust cannot be retrofitted after deployment. It must be engineered into the AI agent life cycle — from data access and reasoning to decision logic, execution and continuous learning.

In this session, Deepak explores how CIOs can design AI agents that deliver business velocity without sacrificing control, transparency or defensibility.

You’ll learn:

• Why trust erodes faster in autonomous systems than in traditional AI
• What “defensible decisions” look like in agentic environments
• How explainability, bias controls and lifecycle governance enable adoption
• Why trust is becoming a measurable business KPI — not a communications exercise
• How to embed governance into AI architecture without slowing innovation

As AI agents take on more responsibility, the question is no longer whether they perform — but whether you can confidently stand behind the decisions they make.

Deepak Ramanathan

VP, APAC Head of Customer Advisory, SAS

Insights-Driven CX Transformation: Applying AI Across Every Interaction to Drive Measurable Business Outcomes

As customer interactions multiply across channels, organizations must move beyond fragmented CX data toward insight-led decision-making. This session explores how AI can be applied across every customer interaction to transform experience data into actionable intelligence. Attendees will gain perspectives on using AI to enable personalization at scale, improve operational efficiency, and directly link CX initiatives to measurable business outcomes.

Modernization Without Disruption: Accelerating Legacy Transformation in ASEAN

As ASEAN enterprises modernize core systems, CIOs and leaders face the challenge of balancing innovation with stability across complex legacy environments. This session explores pragmatic strategies for accelerating transformation, modernizing platforms, processes, and architectures while minimizing risk and business disruption.

Building AI-Ready Cloud Foundations for Scale

As AI initiatives move from pilots to production, CIOs, technology and business leaders must ensure their cloud foundations are designed for performance, resilience, and scalability. This session explores how modern cloud architectures enable enterprises to support AI workloads at scale while maintaining security, governance, and cost efficiency.

Lunch & Networking

Partner Felicitation

Summary & Close

Cocktails & Networking

Close of Summit