Based in Singapore, Abhishek is an associate research director in the area of Asia/Pacific experience-orchestrated business and technologies. He is responsible for driving the customer experience (CX), marketing technology (martech), and chief marketing officer (CMO) research across Asia/Pacific, providing advice to both tech buyers and vendors. He has spent more than 20 years working in digital transformation (DX) across numerous industries from banking to founding their own tech start-up.Throughout his career, Abhishek has prioritized customer service and experience. From developing go-to-market (GTM) strategies for new technologies, such as virtual reality (VR), to liaising with developers to communicate client requirements and testing system upgrades prior to deployment, he leverages his multifaceted experience to bring a unique, wide-ranging, and grounded perspective to experience-related research and consulting.

Ahmed Al Zarouni serves as the head of IT at ICD, where he always encourages creativity, best practices, high performance, and security as a minimum for any project or task undertaken. His core areas of expertise include governance (compliance, business continuity, risk management, disaster recovery, management of IT departments, and various safety and security standards), infrastructure (servers, virtualization, storage, networking, CCTV, and IP telephony), IT support services, cybersecurity, IT operations, advanced online and app services, ERP, HR, business operations, application and mobile development, websites, online services, and social media. Over the course of his career, he has authored a book on technical thinking, appeared on various technology-related television shows and radio channels, produced over 300 technical videos on YouTube, and conducted dozens of technical awareness training programs for organizations across the UAE and Saudi Arabia. He has also written technical articles for both the Al Roeya and Gulf News newspapers, developed three social media sites, and developed more than 12 mobile apps while also reviewing and helping other developers with their own projects. He served as a member of GISEC’s advisory board between 2018 and 2022, and as a CIO Majlis board member between 2020 and 2022.

Abhijit, a creative and energetic CIO with 28 years of experience, has a distinct set of aspirations, experiences, and strengths that set him apart. He has always been ahead of the curve, thanks to a love for innovation and learning. After spending his early years in Canada, Abhijit returned to India in 1998 and founded his company. After successfully running it for four years, he turned his attention to the end user business, and he has since worked with firms such as Exide, Caterpillar dealership, Ananda Bazar Patrika, and TCG Lifesciences, to mention a few.

His track record of success in SAP/HANA implementations, cybersecurity, digital transformations, AI initiatives, and leadership demonstrates his commitment to quality and ability to produce results.

When Abhijit isn’t crafting the future of technology, he’s busy researching for his next vacation. He is an avid traveler who chronicles his adventures on numerous internet forums. Last but not least, and inextricably linked to him as a person, is his passion for international food, both as a consumer and as an amateur cook.

Adam Gale is a CTO specializing in AI, cybersecurity, and data. He has over 20 years of experience in the industry. Throughout his career, he has worked with global finance organizations, the public sector, and defense.

Agnieszka Bochacka is a recognized expert in Digital Transformation, with international experience across industries including IT, FMCG, media, automotive, and finance. She has built her career at PwC, Deloitte Digital, Maspex, and 4F. She currently serves as Global Digital Transformation Director at GE Healthcare.

She is the author of the world’s first Digital Transformation methodology certified by APMG – Digital Transformation Foundation. She is also actively engaged in the professional community as President of the Singularity University Cracow Chapter and founder of the Transformation team at PMI Poland Chapter.

Agnieszka serves as Program Director of the postgraduate studies “AI and Digital Transformation” at the Cracow University of Economics. She is also the creator of an original organizational transformation audit model, integrating both technological and human perspectives.

She has received numerous awards, including LinkedIn Top Voice, Strong Woman in IT, Sustainability Leader, and Futurist of the Year. As a mentor, she supports the development of women in technology and startups, and is a frequent speaker at international conferences.

Ahmed serves as Chief Technology Officer at IBM Middle East, where he advises enterprise clients on leveraging hybrid cloud and artificial intelligence solutions to enable large-scale digital transformation projects. With over that 20 years at IBM, he has held diverse leadership roles spanning complex solution architecture, managing technical sales, and project delivery. He has led cloud-first and AI-driven initiatives, designed complex architectures, and supported high-performing technical teams. In his current role, Ahmed drives sovereign cloud and AI architecture through a co-creation approach with clients, delivering outcome-focused solutions. He also represents IBM at regional forums on digital sovereignty, hybrid cloud, and responsible AI.

Adam Lalani serves as the CTO of Alliad, one of the world’s leading providers of supply chain services. He is an award-winning digital transformation and information security strategist who led the development of the GCC’s first production grade supply chain blockchain platform. Early in his career, Adam worked for one of the U.K.’s oldest high street chains where he was tasked with a Y2K driven phase-out of old IBM AS/400 mainframes. He then worked on an automation project for 150 stores across the U.K. Later, he worked as the IT manager for Europe and the Middle East for the steel trading subsidiary of Arcelor Mittal (Macsteel) before joining ESHIPS, the Gulf region’s largest private ship owner. Adam subsequently worked for Tristar, the City of Westminster, the Royal Borough of Kensington and Chelsea, and Worldwide Flight Services. He is a certified ITILv3 Expert, a PRINCE2 Project Management Practitioner, and a member of the British Computer Society.

Aidan quickly gets beyond first impressions, priding himself on his personable approach and ability to nurture and maintain strong relationships with both clients and colleagues alike; he builds relationships on respect, trust, loyalty and integrity. Aidan excels by mixing his strong relationship management skills with his Account Management expertise and passion for Business Development and has attained experience across private and public sector markets.

An accomplished negotiator, Aidan has represented his employer in major contract negotiations, upholding the belief that the brokered deal must remain attractive to all parties. Aidan is comfortable dealing with all customers including CxO levels and is experienced in developing partnering relationships as required to support contract delivery.

Aidan possesses excellent Programme Management skills and has successfully overseen delivery of major IM&T Programmes into his clients’ business.

Leading by example, Aidan expects colleagues to work smart to achieve common goals. He enjoys coaching and mentoring to encourage performance improvement within teams and individuals.