Jyoti Lalchandani is a seasoned business executive with more than 25 years of experience in emerging markets across Europe, the Middle East, and Africa (EMEA). In his role as IDC’s Group Vice President and Regional Managing Director for the Middle East, Turkey, and Africa (META), he has been instrumental in establishing IDC’s presence in the region – first, through the initial expansion of the Dubai headquarters and then by spearheading the development of IDC offices in Johannesburg, Istanbul, Riyadh, Casablanca, Lagos, Nairobi, and Cairo.
Jyoti is responsible for the planning, development, implementation, and coordination of IDC’s market intelligence and advisory services, sales, conferences and events, go-to-market services, and office development activities across the META region. As a respected authority on emerging market tech trends, he is also regularly invited to speak at major industry events throughout the region and is frequently quoted by both the national and international media.
His field of expertise includes key tech areas such as cloud, analytics, artificial intelligence, and the Internet of Things, and he is well known for providing guidance on digital transformation strategies for the entire C-suite. He is a trusted advisor to senior executives in the supplier/enabler space across the ICT ecosystem, as well as to tech buyers from the CIO and line-of-business communities.
Starting at IDC’s CEMA (Central and Eastern Europe, the Middle East, and Africa) headquarters in 1995 in Prague, the Czech Republic, Jyoti served as IDC’s regional consulting manager. In this role, he headed several country-based project teams that advised local and multinational IT vendors on issues relating to entry strategy, competitor analysis, ROI analysis, distribution and partner evaluation, and market segmentation. He later took on the additional responsibility of overseeing the CEMA software practice, in which he was responsible for overseeing all related research (applications, system infrastructure, and tools) and advisory work across emerging EMEA countries.
Before joining IDC, Jyoti served on the national board of international non-profit organization AIESEC, where he managed the association’s partnership agreements with leading Indian conglomerates. He graduated from Loyola College, India, where his studies focused on strategy management and business policy. He later attended a corporate-sponsored program at MIT’s Sloan School of Management, Massachusetts.

Sharath Srinivasamurthy is an associate vice president who heads the research group for IDC India. His research expertise cuts across the multiple facets of digital transformation (DX).

Sharath has around 20 years of experience in different leadership roles with leading IT services firms. Before IDC, he worked in different roles including solutioning, presales, project management, business analysis, and application support and development. Sharath has worked in various capacities in global markets, namely the United States, Asia, Europe, and the United Kingdom.

Sharath previously worked with DXC Technology as Asia Head-Solutioning for Application Services, Global Head-Solutioning and Business Unit head in the application services business of Xchanging and led application support and development services for Zensar Technologies. He also worked with Hewlett-Packard and Cognizant

He is a distinguished leader and a frequent keynote speaker. Sharath’s views on technology have been quoted in numerous publications such as CNBC, Forbes India, The Economic Times, and CIO.com.

Sharath holds a Global MBA from SP Jain, Singapore and a bachelor’s degree in Engineering from VTU, Karnataka.

Surjyadeb Goswami leads research programs around AI and automation, focusing on AI and generative AI (GenAI) strategies and technology landscape along with end-user insights. In a previous stint with IDC, Surjyadeb led the Asia/Pacific Enterprise Storage and Networking Infrastructure research practice over a decade.
Surjyadeb is a seasoned market research and marketing professional bringing extensive knowledge about the impact of AI, data science, and infrastructure across different industries and business practices. He has around 20 years of experience in research and advisory, product marketing, and sales strategies. His most recent stint was with Tata Communications, leading global AI cloud product marketing, prior to that with Dell Technologies managing Asia/Pacific Server and Networking product marketing, go-to-market, and sales strategies.

Surjyadeb holds an MBA degree in marketing and IT from EMPI Business School and a bachelor’s degree in computer science engineering from the University of Kalyani, India.

Based in the IDC Bangalore office, Rajiv Ranjan works as an associate research director with the Asia/Pacific team and leads the Future of Digital Infrastructure Research for India. Rajiv has a specific focus on cloud and artificial intelligence (AI) research program management. He manages the advisory assignments for IT vendors in the areas of cloud infrastructure strategy, go-to-market strategy, strategic marketing, and end-user insights across technologies and industry verticals. In a previous stint with IDC, Rajiv led the Asia/Pacific Enterprise Storage Infrastructure research practice.

Prior to joining IDC, Rajiv worked with Dell Technologies managing the product marketing assignments for the company’s storage portfolio for selected Asia/Pacific geographies. In this role, Rajiv managed the field marketing, product management, go-to-market, and marketing campaigns for its storage products, driving storage revenue and market share in the operating geographies. He has an overall 17 years of work experience in market research, product marketing, and sales/business development.

Rajiv is a management graduate from ITM group of institutions and has completed his Engineering degree in Telecommunications from the BMS college of Engineering, Bangalore.

Sakshi Grover is a senior research manager for IDC Asia/Pacific Cybersecurity Services, supporting its research and client engagement activities across Asia/Pacific markets. Additionally, she serves as the lead security analyst for IDC India. Sakshi is responsible for delivering syndicated custom research and consulting engagements on next-generation emerging and disruptive technologies. Her tasks include developing and socializing IDC’s point of view within security services, covering both legacy and modern cybersecurity technologies. Her role involves close collaboration with technology vendors and buyers, developing market insights, and providing research, consulting, and advisory services in the fields of security software and services. This includes partnering on research efforts with relevant country analysts in the local IDC offices. Sakshi’s views on security have been quoted in numerous publications, such as the Economic Times, Business Standard, Data Quest, CRN, and others.

Sakshi has a wealth of experience in the IT space, managing diverse areas such as research and analysis, business development, product management, and client-centric engagements. Before joining IDC, Sakshi was a principal analyst at Gartner Inc., where she managed research on datacenter infrastructure and cloud security products. Prior to Gartner, she was associated with Accenture and Wipro Ltd., where she was responsible for business development across EMEA and Asia/Pacific markets within the TMT space.

Neha Gupta is IDC’s senior research manager for the software and IT services market. Based in IDC’s Bangalore office, she leads the India Digital Transformation (DX) CIS and the research activities around DX. She also leads the future of digital innovation programs in India. Neha is responsible for delivering syndicated, custom research reports, and consulting projects on various categories under emerging and disruptive technologies. Her role involves closely collaborating with technology vendors and providing advisory services in the fields of software and IT services.

Neha has more than 18 years of experience in IT research and consulting, team management, business development, and client engagement. Prior to joining IDC, she worked with Cognizant for almost a decade and supported different verticals with business and strategy research, competitive landscaping, and thought leadership. Before Cognizant, she worked with Oracle where she partnered with field sales teams to identify revenue opportunities, create account strategies, and execute sales plays. Before Oracle, she worked with Genpact and worked on preparing competitive intelligence and marketing strategies across industries and geographies; effectively influencing key management and business decisions.

Neha holds a master’s degree in business management from Symbiosis Centre for Management and Human Resource Development (SCMHRD), Pune in Finance & Marketing. She graduated from Delhi University with Honors in Mathematics

Surya Saha is a research manager for IDC Financial Insights and is responsible for research in the banking, financial services, and insurance (BFSI) segment. His research covers insurance, banking and payments, blockchain technology, digital transformation (DX), and other related emerging technology areas for the financial services industry.

Saha was a senior consultant at Aon plc, during which he was responsible for various research and consulting projects that involved financial technology (fintech), agricultural technology (agtech), sector analysis, cybersecurity, market analysis, company analysis, industry research, and technology research. Prior to his stint at Aon PLC, he was connected with WNS Global Services, Neo Group, the Montcalm Group, and Thomson Reuters. His research interests include emerging technologies, DX, industry analysis, strategy analysis, and risk management, among others.

He is also the author of The Digital Choices— a book focused on DX.

Saha gained his Master of Science in Business Excellence from the University of Warwick in 2011 and his Bachelor’s Degree in Business Management from Bangalore University in 2009. He is currently pursuing his PhD in Blockchain Technology from Alliance University, Bangalore.

In 2012, Saha completed his Green Belt in Lean Six Sigma from Benchmark Six Sigma, New Delhi, India.

Rijo George Thomas is a research manager in IDC’s Asia/Pacific Software & Services Research Group, and leads the Enterprise Application Services research. He is in charge of delivering syndicated research and custom client projects in Application Services and across service segments such as Automation Services, Security Services, and Managed Cloud Services for the Asia/Pacific region. Additionally, Rijo is responsible for assessing the latest market trends, competitive landscape, and buyer sourcing strategies in services (implementation, modernization, and managed services) around major enterprise applications such as SAP, Oracle, Dynamics 365, Salesforce, to name a few. Rijo also runs advisory workshops and consulting engagements to assist IT service vendors strategize go-to-market and expansion plans in the Asia/Pacific Enterprise Application Services market.

Prior to joining IDC Rijo was with Tata Consultancy Services (TCS), working as an assistant manager in the Thought Leadership and Marketing team of the leading industry vertical. He was responsible for developing strategic thought leadership for the industry unit, sales enablement, and driving industry analyst collaboration to improve the product/service positioning of TCS. Rijo also supported the digital marketing efforts of TCS through social media marketing campaigns, internal and third-party promotions that were aimed at branding and lead generation. Before that, he was a team lead handling project and P&L management responsibilities for F&A BFSI, media, and telecom verticals in the TCS business process services unit.

Rijo holds a postgraduate degree, an MBA in marketing from PSG Institute of Management, India, and a graduate degree (BE) in Engineering from Mar Athanasius College of Engineering in India.