Jyoti Lalchandani is a seasoned business executive with more than 25 years of experience in emerging markets across Europe, the Middle East, and Africa (EMEA). In his role as IDC’s Group Vice President and Regional Managing Director for the Middle East, Turkey, and Africa (META), he has been instrumental in establishing IDC’s presence in the region – first, through the initial expansion of the Dubai headquarters and then by spearheading the development of IDC offices in Johannesburg, Istanbul, Riyadh, Casablanca, Lagos, Nairobi, and Cairo.

Jyoti is responsible for the planning, development, implementation, and coordination of IDC’s market intelligence and advisory services, sales, conferences and events, go-to-market services, and office development activities across the META region. As a respected authority on emerging market tech trends, he is also regularly invited to speak at major industry events throughout the region and is frequently quoted by both the national and international media.

His field of expertise includes key tech areas such as cloud, analytics, artificial intelligence, and the Internet of Things, and he is well known for providing guidance on digital transformation strategies for the entire C-suite. He is a trusted advisor to senior executives in the supplier/enabler space across the ICT ecosystem, as well as to tech buyers from the CIO and line-of-business communities.

Starting at IDC’s CEMA (Central and Eastern Europe, the Middle East, and Africa) headquarters in 1995 in Prague, the Czech Republic, Jyoti served as IDC’s regional consulting manager. In this role, he headed several country-based project teams that advised local and multinational IT vendors on issues relating to entry strategy, competitor analysis, ROI analysis, distribution and partner evaluation, and market segmentation. He later took on the additional responsibility of overseeing the CEMA software practice, in which he was responsible for overseeing all related research (applications, system infrastructure, and tools) and advisory work across emerging EMEA countries.

Before joining IDC, Jyoti served on the national board of international non-profit organization AIESEC, where he managed the association’s partnership agreements with leading Indian conglomerates. He graduated from Loyola College, India, where his studies focused on strategy management and business policy. He later attended a corporate-sponsored program at MIT’s Sloan School of Management, Massachusetts.

Sandra Ng is Group Vice President and General Manager for IDC Asia/Pacific including Japan (APJ) research. Based in Singapore, she is responsible for thought leadership and deep-dive insights and advisory content on IDC’s 3rd Platform disruptive pillars of Cloud, Mobility, Big Data Analytics, and Social along with C-suite (CIO, CMO, CEO, COO, CFO and CxO) research and tech buyer engagements as well as the Service Provider industry. In her role, she advises both tech buyers (CIO and LoB) and IT suppliers/enablers across the ICT marketplace.

As IT becomes the epicenter of our economy, IDC sees the intersection of Digital Transformation (DX) and the 3rd Platform’s Innovation Stage. Here is where we see governments, industries and consumers consuming the four technology pillars as well as increasingly the six innovation accelerators (Internet of Things or IoT, cognitive computing, 3D printing, robotics, next-gen security, and augmented/virtual reality [AR/VR]). To this end, IDC created a portfolio of tech buyer/end-user research and methodology frameworks, the IDC DecisionScapes, to provide targeted advice in an increasingly complex and fast-paced marketplace.

Sandra leads a team of IDC’s senior analysts with collective expertise across the ICT industry. This team leverages the core research created by IDC’s Asia/Pacific Domain Research Group, through contextualizing the content and increasing its relevance for clients and their businesses. This value creation process enhances the proposition IDC brings to strategy, planning and market intelligence stakeholders. This unique delivery of research content also brings with it IDC’s thought leadership analysis and business executive insights for marketing, product management, sales and strategic leadership teams within the client’s organization.

Along with the Domain Research team, the Practice Group extensively collaborates with IDC’s Integrated Marketing Programs (IMP), IDC’s Industry Insights, and IDC’s Consulting organizations to provide a comprehensive scope of intelligence services to meet the diverse needs of today’s dynamic and complex technology marketplace.

From research to IDC’s customized go-to-market services (GMS) to executive roundtables and end-user events, Sandra and her team provide independent and insightful perspectives of market conditions, assisting clients in making informed business decisions and achieving business goals.

Sandra’s role also extends beyond quality research content delivery. She plays a key role in driving forward-looking assessment and analysis, often sharing her market insights and predictions to Asia Pacific management teams and heads of strategy within her customer base. She moderates and engages extensively with the client communities, including both traditional technology buyers and increasingly influential line of business heads often leveraging the IDC DecisionScape methodologies and deep-dive research.

Sandra has been in the Information and Communications Technology (ICT) advisory and consulting industry for 20 years. While her technology research expertise is vast and diverse, she is best known in the industry for her Telecommunications knowledge and opinions within the Asia Pacific region. Her ability to discuss broad, strategic and converged issues across the ICT industry enables her to engage with many C-level management teams and technology executives in Asia.

Prior to joining IDC, Sandra was with Gartner/Dataquest for more than four years, where she was managing a variety of IT research projects ranging from midrange systems to peripherals. In addition to base unit research, she was actively leading in channel and consulting work.

Sandra has established a keen following within the Asia Pacific media fraternity and is frequently quoted in leading regional business and trade publications such as the Asian Wall Street Journal, Computer World, Telecom Asia, tele.com and Wireless World, and also in locally-based media such as Singapore’s Business Times and Hong Kong’s South China Morning Post. She is often invited to present IDC’s opinions on CNBC Asia, Bloomberg and Channel News Asia. Sandra is also a regular keynote speaker at global and regional ICT conferences.

Fluent in English and Mandarin, Sandra graduated from National University of Singapore with a Bachelor of Business Administration degree.

Dr. William Lee is Senior Research Director within IDC’s worldwide infrastructure research organization, focused on Computing Systems, Platforms and Technologies and Service Provider Infrastructure Supply Chain. He delivers market insights and strategic analysis on accelerated computing architectures, AI infrastructure platforms, and the evolving supply chain dynamics shaping hyperscalers, service providers, and enterprise datacenters.​

William’s research covers high-performance and AI-optimized systems, GPU- and accelerator-led infrastructure, heterogeneous architectures, liquid cooling, modular datacenter designs, and next-generation interconnects. He analyzes the transition from traditional scale-up environments to distributed, AI-driven scale-out architectures and the growing importance of energy efficiency and sustainability in infrastructure strategy.​

On the service provider front, he examines hyperscaler and cloud infrastructure investments, AI buildouts, sovereign AI initiatives, GPUaaS models, and global ODM/OEM supply chain dynamics, supporting executive decision-making across compute vendors, service providers, and investors navigating AI-driven infrastructure transformation.​

BACKGROUND

With over 20 years of experience in ICT research and advisory, William has led work across manufacturing, cloud, datacenter, and digital transformation domains. Earlier in his career, he contributed to IDC’s Manufacturing Insights research and later founded a consulting practice focused on IT-led service innovation and digital transformation.

EDUCATION/INDUSTRY ACCOMPLISHMENTS

• Engineering doctorate (EngD) in Industrial and Systems Engineering from Cranfield University, United Kingdom.​
• Master in Engineering (M.Eng) in Industrial Engineering from National University of Singapore
• Bachelor in Engineering (B.Eng) in Mechanical and Production Engineering from National University of Singapore
• Frequent speaker, presenter and moderator at industry conferences as well as providing analysis for multiple media outlets including the CNA and Business Times.