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Asia is rapidly emerging as a key player in the global financial ecosystem, driven by strong economic growth, increasing cross-border activity, and a dynamic digital landscape led by regional hubs such as Singapore and Tokyo. As financial institutions navigate rising competition and evolving regulatory and risk environments, technology is becoming central to enabling agility, resilience, and customer-centric innovation. This keynote will explore how financial institutions across the region can leverage these technology strategies to strengthen global competitiveness, unlock value from data and AI, and build future-ready, resilient financial systems that support sustainable growth in an increasingly complex environment.

This panel explores how leaders are building adaptive operating models, strengthening digital resilience and leveraging data, AI and automation to create more agile, responsive and future-ready financial institutions.

The real magic and competitive edge of your business lives on whiteboards and in the intuition of your experts—areas traditionally lost in translation when building software. Join Annemarie Pucher for a live, on-the-spot demonstration of Papyrus Converse with embedded IBM watsonx. You’ll watch multimodal AI transform a hand-drawn sketch into a fully functioning “living application” in real time, creating a “Digital Twin” of human expertise that business teams can instantly scale across the entire enterprise.

AI is rewriting the rules of IT operations. In this keynote, Oliver Steil, CEO of TeamViewer, explores how AI-powered Digital Employee Experience (DEX) is transforming IT from a support function into a strategic engine for resilience, productivity, and innovation. Learn how financial institutions are using AI to predict disruptions, automate remediation, and deliver seamless digital experiences at scale.

As Asian financial institutions accelerate their AI investments, many are discovering a familiar pattern of promising pilots that stall before reaching enterprise scale. The bottleneck is rarely the AI itself. This session will explore why Agentic Orchestration has emerged as the critical enabler for financial services organisations seeking to move beyond isolated automation and deliver measurable, end-to-end outcomes. Drawing on real-world deployments across banking and financial services, Camunda will explain how coordinating AI agents, people, and systems within a governed orchestration layer allows organisations to scale AI responsibly, meeting the region’s evolving regulatory expectations while driving operational efficiency and better customer experiences.

As enterprise networks become more distributed, dynamic, and business-critical, traditional troubleshooting approaches can no longer keep pace. While most organisations have invested heavily in monitoring and observability, the real challenge is turning overwhelming volumes of telemetry into rapid, confident action.

This session explores how AI is reshaping network operations by accelerating root cause analysis, correlating insights across hybrid environments, and empowering operations teams to resolve issues in minutes instead of hours. You’ll see how BlueCat LiveAssist combines AI-driven intelligence with operational context to help network teams reduce manual effort, improve decision-making, and move from visibility to action with greater speed and confidence.

Whether you’re modernising your NetOps strategy or looking to operationalise AI today, this session provides practical insights, real-world use cases, and a live demonstration of how AI can deliver measurable operational outcomes.

Banks face intense pressure to grow revenue, cut costs, and stay ahead of escalating security and regulatory risks by KYC, loan origination, M&A diligence, post trade processing, etc – all dependent on unstructured data. However, unstructured data management is broken due to fragmentation and manual workflows, directly leading to your problem of cyber security and resilience, higher costs, and lower productivity. This becomes even more critical for AI, whose secure and effective use rely on the right and holistic data access and working with granular contexts from the data. In this session, we will show you how to unlock the power of unstructured data to solve these challenges.

As agentic AI moves from pilot to production across lending, wealth management, and payments, there is a fundamental shift in how trust is rethought, not only between financial institutions and customers but also among AI agents acting on institutions’ behalf. This session explores how financial services leaders can reframe cybersecurity to focus on identity, governance, and continuous validation in an AI-first environment. Drawing on IDC’s regional cybersecurity research, it examines the emerging risks unique to agentic AI and the regulatory shifts already underway across Asia/Pacific, positioning trust as a core component of resiliency.

This fireside chat brings a candid perspective on the priorities, challenges and lessons learned in building more agile, innovative and future-ready organisations.