Agenda

Agenda

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Agenda

IDC Middle East CIO Summit 2025

Day 1

8:00 am

Registration & Networking

8:30 am

Beyond Reality: The Grand Magical Opening

Step into the extraordinary as Golden Buzzer winners of America’s Got Talent and Britain’s Got Talent, James & Marina, kick off the Middle East CIO Summit 2025 with a mesmerizing blend of mind-reading, illusion, and interactive magic. This spellbinding opening will leave you questioning reality and set the stage for an unforgettable experience.But the magic doesn’t end here—James & Marina will be your hosts, infusing every session with their world-class mentalism and charisma for an electrifying experience!

8:45 am

IDC Welcome Address

Speaker

Jyoti Lalchandani

Jyoti Lalchandani

Head of WW Events & MD – META, Central Asia, India, IDC

8:55 am

Government Insights: AI, Cyber Resilience & National Growth

HE Mohamed Al Kuwaiti, Head of Cybersecurity Council for the UAE Government, delivers the opening address, exploring how AI is transforming cybersecurity, digital resilience, and national innovation. As AI reshapes industries and cyber threats evolve, his insights will set the stage for discussions on securing the future in an AI-powered world.

Speaker

H.E. Dr. Mohamed Hamad Al Kuwaiti

H.E. Dr. Mohamed Hamad Al Kuwaiti

Head of Cybersecurity Council for the UAE Government,

9:05 am

Advisory Council Felicitation

Keynote
Day 1
9:20 am

IDC Opening Keynote: The AI Moment: Strategies for CIOs in the Middle East

AI, predicted to have a $19.9 trillion impact on the global economy by 2030, is reshaping economic landscapes, creating new revenue streams, and redefining competitive advantages. This session will provide unique insights and analysis drawn from IDC’s extensive study of CIOs and key decision-makers across the Middle East. It will provide a deeper understanding of current and planned AI strategies and use case road maps, covering key topics such as AI-ready data, unified governance, fit-for-purpose and scalable infrastructure, and AI talent.

Jyoti Lalchandani | IDC

Head of WW Events & MD – META, Central Asia, India

Read Bio
Jyoti Lalchandani
9:50 am

Agentic AI for Enterprises: Driving Business Transformation

This keynote will highlight the transformative power of agentic AI in reshaping enterprises and businesses. It will explore its core capabilities in autonomous decision-making and multi-agent orchestration, presenting high-impact use cases and real-world examples with compelling ROI. The session will outline essential components for successful adoption, address challenges like ethical considerations and workforce readiness, and offer strategic considerations. It will conclude with a future outlook.

Topics to be covered:

– Introduction to agentic AI and its potential for enterprise and business transformation
– Core capabilities of agentic AI
– Multi-agent environments and orchestration needs
– The business case: Uses cases and expected ROI from adopting agentic AI
– Real-world examples
– Essential components for successful enterprise adoption
– Challenges and strategic considerations
– Future outlook of agentic AI in business

Speaker

H.E. Dr. Saeed Aldhaheri

H.E. Dr. Saeed Aldhaheri

Director, Center for Futures Studies, University of Dubai & President, Robotics and Automation Society

10:05 am

Managing AI Adoption: Internal Readiness & Change Management in the Age of AI

As the MENA region enters the “Intelligent Era,” organizations must do more than implement new technologies — they must evolve to be more agile, resilient, and human centric in the face of digital disruption. This session will explore how AI is transforming industries by enhancing both employee and customer experiences. It will showcase critical insights on aligning AI with business objectives, fostering a culture of continuous learning, and leading through effective change management. And with a focus on internal readiness, strategic leadership, and responsible AI integration, attendees will be presented with proven strategies to help their organizations embrace AI effectively and navigate this transformative journey for long-term success.

Speaker

Miguel A. Villalonga

Miguel A. Villalonga

COO, e& enterprise

10:25 am

Agentic Experiences Will Power the Next Digital Revolution

Agentic is a new way of building digital experiences powered by innovations in AI. It takes us away from building deterministic digital journeys to probabilistic. This requires a complete rethink across the entire stack and the talent base. This session will introduce the audience to agentic, how to leverage it now, and how to unlock significant business value.

Speaker

Sunil Karkera

Sunil Karkera

Chief Executive Officer, BORN (a part of Tech Mahindra)

10:45 am

Unleashing Efficiency: The Synergistic Relationship Between AI and Low-Code Process Automation

The power and promise of AI have led many government and business leaders to adopt an “AI Everywhere” mindset. Across the Middle East, governments and organizations alike are prioritizing AI. Recently, Abu Dhabi announced its Government Digital Strategy 2025–2027, with the goal of becoming the world’s first fully AI-native government across all digital services. AI and low-code process automation have a synergistic relationship, enabling and enhancing the other. This session will explore how low-code automation enhances operational capabilities and provides the necessary data, consistency, and scalability for AI to thrive. This will enable Abu Dhabi and other governments in the region, as well as private organizations, to fully realize the potential of AI-driven innovation

Speaker

Ayman El-Hattab

Ayman El-Hattab

Regional Vice President, Emerging Markets, Nintex

11:05 am

AI-Native Products: Driving Enterprise Efficiency and Informed Decision-Making

As AI adoption accelerates, enterprises will face a critical challenge — generic AI models that are not built for the scalability, modularity, security, or integration that businesses require. This session will explore how domain-specific AI solutions are being pioneered to drive real business outcomes. It will also highlight a foundational AI platform designed to integrate various models and enable scalable, agentic AI solutions tailored to enterprise needs. Additionally, the session discusses an approach to responsible AI, examining how large language models are built to ensure trust and provide equitable access to AI.

Speaker

Ashish Koshy

Ashish Koshy

Chief Operating Officer, Inception

11:25 am

Enabling Industries: The Global AI Infrastructure Capacity Build Out

Speaker

Talal Al Kaissi

Talal Al Kaissi

EVP – Chief Government Affairs & Partnerships Officer, Core42

11:45 am

AI-First Enterprise: A CIO’s Journey!

Speaker

Haitham Elkhatib

Haitham Elkhatib

Co-Founder & Chief Revenue Officer, UnifyApps

12:05 pm

Tea / Coffee & Networking Break

Engage, Explore, and Network—Where technology meets unforgettable moments!

Make the most of your networking break with exciting experiences! Enjoy coffee or ice cream from the Robotic Arm Café, capture memories at the AI Photobooth, and refresh at the Mocktail Station. Pick up your exclusive AI T-shirt, craft a signature scent at the Perfumery Station, or get a fun Caricature. Need a quick check-up? Visit the Health Zone for expert advice.

12:15 pm

Technology Focus Group Session – Cluster B (Parallel Sessions)

Technology Focus Group Session – Cluster B (Parallel Sessions)

12:15 – 12:20 > Opening Act
12:20 – 12:25 > Session Overview > Attend the Track, Ask Questions, Rate Sessions & Stand a Chance to win iPhone 16
12:25 – 12:40 > Data Resilience to Keep Your Business Running
12:40 – 12:55 > Evolution of the SIEM for the AI Era
12:55 – 13:10 > Building Networks for AI Workloads
13:10 – 13:25 > Next-Gen Identity Security: Passwordless Authentication
13:25 – 13:25 > Announcement of the iPhone 16 Raffle Draw Winner

Track 06: Modern Software Development and Deployment Strategies for AI-Enabled Organizations

12:15 – 12:20 > Opening Act
12:20 – 12:25 > Session Overview > Attend the Track, Ask Questions, Rate Sessions & Stand a Chance to win iPhone 16
12:25 – 12:40 > Breaking Software Delivery Barriers with AI-Powered Low Code
12:40 – 12:55 > Embracing the Future: Leveraging AI and ML in Cloud Environments
12:55 – 13:10 > Copilot-First, Future-Ready: AI-Led Contact Centers Revolutionizing Customer Experience!
13:10 – 13:25 > Building an Intelligent Data Infrastructure for Accelerating AI Adoption
13:25 – 13:25 > Announcement of the iPhone 16 Raffle Draw Winner

Track 07: Reimagining Security and Resilience in the AI Everywhere Era

12:15 – 12:20 > Opening Act
12:20 – 12:25 > Session Overview > Attend the Track, Ask Questions, Rate Sessions & Stand a Chance to win iPhone 16
12:25 – 12:40 > Risk, Readiness, and Recoverability
12:40 – 12:55 > AI in Oil and Gas: Driving Efficiency and Sustainability
12:55 – 13:10 > Smarter AI, Stronger Apps
13:10 – 13:25 > Taking Control and Securing your Cyber Physical Systems
13:25 – 13:25 > Announcement of the iPhone 16 Raffle Draw Winner

Track 08: Envisioning Resilience, Agility, and IT Automation in the Cloud and AI Era

12:15 – 12:20 > Opening Act
12:20 – 12:25 > Session Overview > Attend the Track, Ask Questions, Rate Sessions & Stand a Chance to win iPhone 16
12:25 – 12:40 > Protecting Critical Infrastructure from the Rise of AI-Borne Threats
12:40 – 12:55 > The GenAI Adoption Journey for Enterprises
12:55 – 13:10 > The Cloud Imperative: Enabling AI-powered Business Transformation
13:10 – 13:25 > The Future of Enterprise Cloud: Faster, Smarter, Serverless
13:25 – 13:25 > Announcement of the iPhone 16 Raffle Draw Winner

12:15 pm

Technology Focus Group Session – Cluster A (Parallel Sessions)

Track 01: Powering Organizations with AI-Enabled Apps and Experiences

12:15 – 12:20 > Opening Act
12:20 – 12:25 > Session Overview > Attend the Track, Ask Questions, Rate Sessions & Stand a Chance to win iPhone 16
12:25 – 12:40 > Rebuilding Businesses for the Future: AI, Computer Vision, Robotics, and Digital Twins
12:40 – 12:55 > From Challenges to Solutions: Achieving Quality Excellence in an App-Centric World
12:55 – 13:10 > Government Transformation through AI: Opportunities and Challenges
13:10 – 13:25 > Mobile Versus Back-End DevOps: Five Differences
13:25 – 13:25 > Announcement of the iPhone 16 Raffle Draw Winner

Track 02: Driving ROI from AI and GenAI Investments

12:15 – 12:20 > Opening Act
12:20 – 12:25 > Session Overview > Attend the Track, Ask Questions, Rate Sessions & Stand a Chance to win iPhone 16
12:25 – 12:40 > The Cloud to Edge Continuum for AI Excellence
12:40 – 12:55 > Accelerate ROI from your AI/Copilot Implementation
12:55 – 13:10 > Building AI Centers of Excellence: A Global Perspective for the MEA Region
13:10 – 13:25 > Is Your Enterprise Ready to Tackle the Complexities of AI Development?
13:25 – 13:25 > Announcement of the iPhone 16 Raffle Draw Winner

Track 03: Delivering Next-Gen Experiences with Data and AI

12:15 – 12:20 > Opening Act
12:20 – 12:25 > Session Overview > Attend the Track, Ask Questions, Rate Sessions & Stand a Chance to win iPhone 16
12:25 – 12:40 > Beyond the Technology: Enhancing Digital Experiences for CIOs
12:40 – 12:55 > Unlocking the Value of AI with a Data Streaming Platform
12:55 – 13:10 > Secure, Intelligent, and Personalized: The Future of Digital Experiences with GenAI
13:10 – 13:25 > Real-World Success in the AI Era: Leveraging Cloud, Data, Business Intelligence, and Generative AI
13:25 – 13:25 > Announcement of the iPhone 16 Raffle Draw Winner

Track 04: Charting a Security and Cloud Strategy for the Future AI-Fueled Enterprise

12:15 – 12:20 > Opening Act
12:20 – 12:25 > Session Overview > Attend the Track, Ask Questions, Rate Sessions & Stand a Chance to win iPhone 16
12:25 – 12:40 > Preparing for the Future Threat Landscape: Cloud Security Trends
12:40 – 12:55 > Data-driven Decision Making: Empowering Organizations for Success
12:55 – 13:10 > Supercharge AI Anywhere!
13:10 – 13:25 > Coding Reinvented: How AI Agents Are Shaping the Future of Software Development
13:25 – 13:25 > Announcement of the iPhone 16 Raffle Draw Winner

1:25 pm

Refresh & Regroup

1:40 pm

For The CIO- By The CIO Tracks (Parallel Sessions)

Track A: IT Teams for the AI Future: Attracting, Retaining, and Upskilling Talent

13:40 – 14:10 > IT Teams for the AI Future: Attracting, Retaining, and Upskilling Talent

Track B: Cross-Functional Collaboration in the Future Enterprise

13:40 – 14:10 > Cross-Functional Collaboration in the Future Enterprise

2:10 pm

For The CIO- By The CIO Tracks (Parallel Sessions)

Track C: Driving Innovation While Safeguarding Against Spiraling Costs: Smarter IT Spending

14:10 – 14:40 > Driving Innovation While Safeguarding Against Spiraling Costs: Smarter IT Spending

Track D: Delivering Superior Customer Experiences Through AI

14:10 – 14:40 > Delivering Superior Customer Experiences Through AI

2:40 pm

Lunch

Day 2

8:30 am

Registration & Networking Arrive Early & Stand a Chance to Win Apple HomePod Mini!

8:50 am

IDC Welcome Address

8:55 am

Digital Governance: Leveraging AI to Enhance Public Services

Speaker

Jyoti Lalchandani

Jyoti Lalchandani

Head of WW Events & MD – META, Central Asia, India, IDC

Speaker

H.E. Mubaraka M. Ali Ibrahim

H.E. Mubaraka M. Ali Ibrahim

Chief AI Officer, Emirates Health Services Establishment (UAE)

Speaker

Lt. Col. Saeed Al Shebli

Lt. Col. Saeed Al Shebli

Deputy Director of Digital Security Department, Ministry of Interior (UAE)

Speaker

Eng. Saad AlQahtani

Eng. Saad AlQahtani

Deputy Minister, Digital Transformation & IT, Ministry of Investment (KSA),

Speaker

Eng. Huda Ahmed Mohsen

Eng. Huda Ahmed Mohsen

Chief of IT, Ministry of Information Affairs (Bahrain)

Speaker

Eng. Meshal Bin Hussain

Eng. Meshal Bin Hussain

Chief AI Officer, IT Director, Ministry of Finance (UAE),

9:20 am

Approaches for Modernizing Applications

Modernizing enterprise applications like ERP used to mean “retire” or “replace.” Today, technologies like cloud, containers, and microservices can modernize platforms that have been around for decades, allowing enterprises to extend the value of these investments. It also means there is an easier way to take advantage of technologies like AI and analytics without replatforming. Finally, DevOps and agile mean that applications evolve constantly and cannot be “shut down” easily. Join us for invaluable perspectives on this topic, including real-world examples for the best approaches to modernize your applications.

Speaker

Eric Helmer

Eric Helmer

Senior Vice President & Global Chief Technology Officer, Rimini Street

9:40 am

AI Foundry and AI Force: A Full-Stack Approach to GenAI

This session will highlight how a full-stack approach accelerates innovation and delivers substantial business value by applying GenAI to high-impact use cases. Attendees will gain insights into real-world examples demonstrating how Gen AI enhances customer experiences, optimizes operations, and drives business growth. Join us to discover actionable strategies for organizations to unlock the full potential of AI for scalable, impactful solutions.

Speaker

Aman Gupta

Aman Gupta

AI Practice Head, SourceFuse Technologies

10:00 am

After AI: Reinventing Data, Insights, and Action Amidst the Noise

AI brings both promise and risk, evolving so rapidly that even experts struggle to keep up. As data leaders, we must shape the responsible use of AI now, particularly as the decisions we make today will define its impact tomorrow. In this session, we will explore key AI and data trends to help you navigate the shift and make informed, future-proof decisions.

Speaker

Martin Tombs

Martin Tombs

Vice President, Go-to-Market Analytics, Qlik

10:20 am

Pioneering the Future with AI-Infused Modern Application Development

This session will explore the next frontier in app creation. Discover how AI-powered capabilities are transforming the way businesses build, scale, and optimize applications, and learn how organizations are leveraging AI to enhance development speed, improve user experiences, and drive innovation. This session will further provide actionable insights into how modern application development is evolving with AI at its core. Do not miss the chance to stay ahead in the rapidly changing tech landscape.

Speaker

Youhanna Sidrak

Youhanna Sidrak

Regional Sales Director (MEA), OutSystems

Speaker

Osman Sief

Osman Sief

Vice President, Sales & Marketing, Envnt

10:40 am

Driving Innovation Through AI: Strategies for Tomorrow

The current market for datacenter server accelerators is marked by a need for better economics and an open ecosystem that allows vendor choice without sacrificing performance. The introduction of AMD Instinct MI300X marks the next phase of GPU evolution. It offers excellent levels of performance, scalability, and efficiency for AI workloads. Boasting a remarkable combination of high-performance computing and deep learning capabilities, the AMD Instinct MI300X appeals to data scientists, researchers, and developers alike. With its potential to revolutionize the AI industry and accelerate the development of next-generation applications, it is an exciting time for AMD to play an integral role in shaping the future of this rapidly growing industry.

Speaker

Zaid F. Ghattas

Zaid F. Ghattas

Commercial Lead, AMD

11:00 am

Summit Tracks (Parallel Sessions)

Summit Track A: Charting Strategies for Secure and Responsible AI

11:00 – 11:05 > Opening Act: Dubai Police Band Performance
11:05 – 11:10 > Session Overview > Attend the Track, Ask Questions, Rate Sessions & Stand a Chance to win iPhone 16
11:10 – 11:25 > Maximizing AI Adoption in a Safe and Secure approach
11:25 – 11:40 > Observability for AI Models, Services & Applications​
11:40 – 11:55 > Turn the Promise of AI into Practice
11:55 – 11:56 > Announcement of the iPhone 16 Raffle Draw Winner

Summit Track B: Implementing Modern ITOps and Data Strategies in the AI-Fueled Enterprise

11:00 – 11:05 > Opening Act: Dubai Police Band Performance
11:05 – 11:10 > Session Overview > Attend the Track, Ask Questions, Rate Sessions & Stand a Chance to win iPhone 16
11:10 – 11:25 > AI-Powered ITOps for Sustainable Business Growth
11:25 – 11:40 > From Data Silos to AI Insights: How To Power Intelligent Enterprises
11:40 – 11:55 > Revolutionizing Customer Experience: Integrating Digital Business Strategies in CCaaS (Contact Center as a Service) Solutions
11:55 – 11:56 > Announcement of the iPhone 16 Raffle Draw Winner

11:55 am

Tea/ Coffee & Networking Break

Engage, explore, and network—where technology meets unforgettable moments!

Make the most of your networking break with exciting experiences! Enjoy coffee or ice cream from the Robotic Arm Café, capture memories at the AI Photobooth, and refresh at the Mocktail Station. Pick up your exclusive AI T-shirt, craft a signature scent at the Perfumery Station, or get a fun Caricature. Need a quick check-up? Visit the Health Zone for expert advice.

12:15 pm

WORKSHOP: Paint Like Picasso

1:15 pm

Refresh & Reorganize

1:20 pm

Celebrity Speaker: Peak Performance: Leadership, Teamwork & Growth

Speaker

Adrian Hayes

Adrian Hayes

World-Record Adventurer and Renowned Speaker,

1:40 pm

Partner Felicitation

1:50 pm

Mega Raffle Announcement

1:55 pm

Lunch & Close of Summit

Stay tuned for exciting news!

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