Meet Our Speakers
Uncover breakthrough insights from IDC experts and exclusive sessions featuring influential voices transforming technology and leadership today
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Dr. Christopher Lee Marshall
Dr. Chris Marshall is Program Vice President for IDC Asia Pacific, responsible for the Analytics, Big Data and Artificial Intelligence practice. Dr. Marshall’s core research coverage includes the development of Data Analytics and Machine Learning competencies and their implications – the threats and opportunities facing organizations as they seek to augment and automate their knowledge-based work.
Previously, Chris was a senior executive in IBM Watson Financial Services where he led their AI-enabled risk and analytics practice in Asia. Before joining IBM, he held senior business development and management roles in big data and analytics at KPMG, Oracle and UBS.
- MA in Theoretical Physics from Cambridge University.
- MBA from University of Chicago
- Doctor of Business Administration from Harvard Business School
- Professor of Computer Science at National University of Singapore.
- Co-Founder and Director of NUS Program for Research in Intelligent Systems
- Co-Founder and Director of NUS Risk Management Institute
- Author of widely used textbook on Operational Analytics
- Frequent speaker, presenter and moderator at industry conferences
Event Sessions
One Day Event 9:50 am
Panel Discussion: Building the Adaptive Bank: Creating Resilience Through Digital Agility and Intelligent Operations
This panel explores how leaders are building adaptive operating models, strengthening digital resilience and leveraging data, AI and automation to create more agile, responsive and future-ready financial institutions.
One Day Event 9:20 am
Welcome Address
One Day Event 9:25 am
Accelerating Asia’s Rise as a Global Financial Hub: Technology Strategies Powering the Future of Finance
Asia is rapidly emerging as a key player in the global financial ecosystem, driven by strong economic growth, increasing cross-border activity, and a dynamic digital landscape led by regional hubs such as Singapore and Tokyo. As financial institutions navigate rising competition and evolving regulatory and risk environments, technology is becoming central to enabling agility, resilience, and customer-centric innovation. This keynote will explore how financial institutions across the region can leverage these technology strategies to strengthen global competitiveness, unlock value from data and AI, and build future-ready, resilient financial systems that support sustainable growth in an increasingly complex environment.
Michael Yeo
Michael Yeo is the Associate Research Director for IDC Financial Insights and Retail Insights in the Asia/Pacific region. Mr. Yeo’s core research coverage focuses on payments including the uptake of mobile payments in the Asia/Pacific region, digital banking, and the evolution of joint digital ecosystems involving ecommerce, mcommerce, and payments. Mr. Yeo has also significant experience in advising financial institutions on their fintech management strategies, placing particular emphasis on organizational and technology restructuring within banks to better cope with the demands of current-generation digital customers.
Prior to IDC, Mr. Yeo headed all financial services–related research at KPMG Malaysia. Previously, he served as a project manager at an advisory firm in China, where he advised multiple international clients with their China market entry strategies. Mr. Yeo started his career in an advisory role for financial services at Ernst and Young.
Credentials:
- B.A Accounting and Economics from the University of Reading, United Kingdom
- Frequent speaker in the region on mobile payments and digital ecosystems. Contributor to major global and regional media outlets including CNBC, South China Morning Post, Straits Times, and Global Finance
Event Sessions
One Day Event 1:50 pm
Fireside Chat: Leading Through Change: Building the Financial Institution of Tomorrow
This fireside chat brings a candid perspective on the priorities, challenges and lessons learned in building more agile, innovative and future-ready organisations.
Yih Khai Wong
Yih Khai Wong
IDC Asia Pacific
Senior Research Manager
Yih Khai Wong is a senior research manager for IDC Asia/Pacific’s Cybersecurity practice, supporting cybersecurity research and client engagements through the Asia/Pacific Security Opportunities: Trust and Resilience program. Yih Khai’s area of focus is on security technologies, including cloud-native application protection, identity, endpoint and network security. He works closely with technology vendors and buyers, delivering actionable market insights and advice within the cybersecurity ecosystem.
Before rejoining IDC, Yih Khai was a principal analyst covering the cloud, datacenter, and edge computing market with ABI Research. Prior to that, Yih Khai was in EY, in his capacity as an assistant director at EY’s research and insights group. Yih Khai started his analyst career with IDC Malaysia as an analyst covering the enterprise applications market.
Event Sessions
One Day Event 1:30 pm
Rethinking Trust: Cybersecurity for AI-Driven Financial Services
As agentic AI moves from pilot to production across lending, wealth management, and payments, there is a fundamental shift in how trust is rethought, not only between financial institutions and customers but also among AI agents acting on institutions’ behalf. This session explores how financial services leaders can reframe cybersecurity to focus on identity, governance, and continuous validation in an AI-first environment. Drawing on IDC’s regional cybersecurity research, it examines the emerging risks unique to agentic AI and the regulatory shifts already underway across Asia/Pacific, positioning trust as a core component of resiliency.
Annemarie Pucher
Event Sessions
One Day Event 10:30 am
From Sketch to Scale: Digitizing Your Business DNA
The real magic and competitive edge of your business lives on whiteboards and in the intuition of your experts—areas traditionally lost in translation when building software. Join Annemarie Pucher for a live, on-the-spot demonstration of Papyrus Converse with embedded IBM watsonx. You’ll watch multimodal AI transform a hand-drawn sketch into a fully functioning “living application” in real time, creating a “Digital Twin” of human expertise that business teams can instantly scale across the entire enterprise.
Oliver Steil
Oliver Steil has been CEO of TeamViewer since January 2018 and since the IPO of TeamViewer, he is Chairman of the Executive Board. He is an internationally experienced manager with a proven track record in building and successfully leading tech champions. As Chief Executive Officer, Oliver Steil is responsible for the development and implementation of TeamViewer’s strategy, product development and operating business overall.
Before taking over this position, he was Partner at the international Private Equity firm Permira. There he built up and headed Permira’s Portfolio Group, which works with global deal teams across all sectors on designing and delivering value creation plans for Permira funds’ portfolio companies. Prior to joining the Private Equity firm, Oliver Steil served as CEO of Sunrise Communications AG, the largest privately-owned telecommunications provider in Switzerland, and as CEO of Debitel (today: freenet AG), a leading mobile service provider in Germany. He started his career at McKinsey where he became a Partner with focus on the telecommunications and technology sector.
Oliver Steil holds a Master’s Degree (German diploma) in Electrical Engineering from the Ruhr-University, Bochum, Germany.
Event Sessions
One Day Event 10:45 am
From Digital Friction to Business Resilience: AI-Powered IT in Financial Services
AI is rewriting the rules of IT operations. In this keynote, Oliver Steil, CEO of TeamViewer, explores how AI-powered Digital Employee Experience (DEX) is transforming IT from a support function into a strategic engine for resilience, productivity, and innovation. Learn how financial institutions are using AI to predict disruptions, automate remediation, and deliver seamless digital experiences at scale.
Geraldine Chen
Geraldine Chen is a Financial Services Account Executive at Camunda with close to a decade of experience across technology scale-ups and advisory roles in Asia Pacific. Working closely with banks and financial institutions across the region, she brings a practitioner’s perspective on the gap between AI ambition and real-world execution and what it practically takes to bridge it.
Event Sessions
One Day Event 11:35 am
From Pilots to Production: Unlocking the Full Value of AI in Financial Services
As Asian financial institutions accelerate their AI investments, many are discovering a familiar pattern of promising pilots that stall before reaching enterprise scale. The bottleneck is rarely the AI itself. This session will explore why Agentic Orchestration has emerged as the critical enabler for financial services organisations seeking to move beyond isolated automation and deliver measurable, end-to-end outcomes. Drawing on real-world deployments across banking and financial services, Camunda will explain how coordinating AI agents, people, and systems within a governed orchestration layer allows organisations to scale AI responsibly, meeting the region’s evolving regulatory expectations while driving operational efficiency and better customer experiences.
Charles Damerell
Charles Damerell is Vice President, International Sales at BlueCat, where he leads revenue growth across EMEA and APAC. He is responsible for driving go-to-market strategy, expanding strategic partnerships, and helping enterprises modernise network operations through automation, observability, and AI.
With extensive experience leading high-performing international teams, Charles has successfully guided organisations through business transformation, post-acquisition integration, and channel-led expansion. He has played a key role in integrating LiveAction into BlueCat’s global business and in bringing AI-powered network operations solutions to customers across multiple industries.
A frequent speaker on enterprise networking, AI, and go-to-market strategy, Charles is passionate about helping organisations bridge the gap between network visibility and operational action, enabling IT teams to improve resilience, accelerate troubleshooting, and deliver better business outcomes.
Event Sessions
One Day Event 11:50 am
From Network Intelligence to Autonomous Action: How AI is Transforming NetOps
As enterprise networks become more distributed, dynamic, and business-critical, traditional troubleshooting approaches can no longer keep pace. While most organisations have invested heavily in monitoring and observability, the real challenge is turning overwhelming volumes of telemetry into rapid, confident action.
This session explores how AI is reshaping network operations by accelerating root cause analysis, correlating insights across hybrid environments, and empowering operations teams to resolve issues in minutes instead of hours. You’ll see how BlueCat LiveAssist combines AI-driven intelligence with operational context to help network teams reduce manual effort, improve decision-making, and move from visibility to action with greater speed and confidence.
Whether you’re modernising your NetOps strategy or looking to operationalise AI today, this session provides practical insights, real-world use cases, and a live demonstration of how AI can deliver measurable operational outcomes.
Stanley Abok
Regional Solutions Engineer, Cybersecurity & Intelligent Content Management
Netpoleon
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Stanley Abok
As a Regional SE specializing in cybersecurity and content management, I empower organizations across the ASEAN region to secure and optimize their most critical information. I focus on bridging the gap between complex technical infrastructure and seamless business outcomes. I am dedicated to helping Enterprises navigate the evolving digital landscape through scalable, secure, and integrated cloud-native solutions!
Event Sessions
One Day Event 12:05 pm
Unlocking Unstructured Data: Securing and Scaling AI in Banking
Banks face intense pressure to grow revenue, cut costs, and stay ahead of escalating security and regulatory risks by KYC, loan origination, M&A diligence, post trade processing, etc – all dependent on unstructured data. However, unstructured data management is broken due to fragmentation and manual workflows, directly leading to your problem of cyber security and resilience, higher costs, and lower productivity. This becomes even more critical for AI, whose secure and effective use rely on the right and holistic data access and working with granular contexts from the data. In this session, we will show you how to unlock the power of unstructured data to solve these challenges.