Knowledge Hub
Discover thought-provoking articles from IDC analysts, strategic partners, and end-user speakers. Explore expert viewpoints on the latest tech trends, real-world transformation stories, and forward-looking insights shaping the digital future.
ASIAN's AI-First Banking Moment
ASIAN banking sector is entering a new phase — shifting from digital-first to genuinely AI-first. Digital transformation delivered scale and accessibility over the past decade. AI is now redefining how institutions operate, compete, and serve customers across the entire value chain.
Christopher Lee Marshall
| IDC
Vice President – Research
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Governing the Machine
How Asia/Pacific Financial Institutions Are Building AI Risk Frameworks That Actually Work
GenAI has moved from the innovation lab to the frontline across Asia/Pacific financial services. Yet IDC research shows a growing gap. Using the IDC 2025 Industry AI and Cloud Path Survey as our data source, the survey found that 40% of FSIs say governance and risk management are now their biggest AI hurdle. For FSIs, In 2026, the core question is no longer who adopts AI fastest, but who can govern it well enough to scale safely.
Michael Yeo
| IDC
Associate Research Director, Financial Insights
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AI in Financial Services: Privacy & Investment Banking Perspective
The IDC article highlights that AI adoption in Asia-Pacific financial institutions has moved beyond experimentation and is now a board-level strategic priority. According to IDC, 74% of financial institutions have reached managed or optimised stages of GenAI adoption, with primary deployments focused on IT operations, customer service, and finance functions. The industry is also rapidly progressing toward Agentic AI, with institutions already operating numerous AI agents in production and planning significant expansion through 2026. Governance, data quality, and talent shortages remain the key barriers rather than technology limitations. AI is increasingly viewed as a resilience and competitive-growth capability rather than solely an efficiency tool.
Dr. Sekar Jaganathan
| Kenanga Group
Group Chief AI Strategy Officer
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Why Financial Services Need a Proactive Approach to IT Compliance
Financial institutions operate in highly interconnected digital environments where security, compliance, and business continuity are closely linked. At the same time, hybrid work, cloud adoption, and growing endpoint estates have increased the complexity of managing and securing IT infrastructure. As regulations continue to evolve, IT leaders face mounting pressure to maintain compliance while delivering a seamless and productive employee experience.