IDC’s global Future of Work study shows that generative AI usage has jumped from 55% in 2023 to 75% in 2025, underlining how quickly AI copilots are becoming part of everyday work. As AI copilots become embedded in email, meetings, documents, chat, and search, knowledge work shifts from “creating from scratch” to reviewing, refining, and decision-making. Natural language interfaces replace traditional navigation, automating routine tasks and significantly reducing time spent on summarising and drafting.

This evolution raises performance expectations, prioritising judgement, quality, and speed over simple task execution. IDC’s 2026 FutureScape for the AI-enabled Future of Work predicts that by 2026, around 40% of roles in the G2000 will involve direct engagement with AI agents, fundamentally changing how entry, mid-level, and senior jobs are designed. Roles are reshaped as boundaries blur and handoffs diminish, requiring employees to develop new skills like prompt literacy and critical evaluation of AI outputs.

Without targeted training, productivity gaps may widen between AI-fluent employees and others, while over-reliance on AI risks undermining core competencies.

The emergence of AI-enabled PCs further accelerates this shift, providing on-device processing power to support copilots, real-time transcription, summarisation, and intelligent assistance directly at the edge. By running more AI workloads locally, organisations can achieve improved performance, lower latency, enhanced privacy, and reduced reliance on constant cloud connectivity. However, market demand for AI PCs is currently constrained by global memory and high-performance chip supply limitations, which may slow large-scale refresh cycles and necessitate careful planning of deployment and investment strategies.

In this session, delegates will learn to integrate AI into their workflows and develop essential skills for an AI-driven environment. They’ll explore strategies for building trust and governance around AI systems. Additionally, delegates can connect with partners to discover the latest innovations in AI-enabled PCs, gain insights into practical AI applications, and establish a foundation that drives long-term resilience and success.