IDC European Utilities Xchange
More than a theme—it’s a call to action.
The energy transition is no longer a distant goal; it’s a journey well underway. The train has left the station, and there’s no turning back. Why should there be? A cleaner, safer, and more sustainable world awaits future generations.
Yet, we live in a time of profound uncertainty. Geopolitical tensions, inflation, rising costs, cyber threats, and supply chain disruptions have intensified the challenge of ensuring a fair and affordable transition. The recent blackouts across the Iberian Peninsula in early 2025, however, underscored the urgency of accelerating grid modernization.
European utilities—many with global footprints, including in the U.S.—must rise above the noise. Disruptions to planning and investment cannot be allowed to derail progress. The path forward demands next-level collaboration among all stakeholders: utilities, regulators, policymakers, technology leaders, hyperscalers, and customers of every size. Now is the time for utilities to lead with purpose—by investing in equitable workforce development through trade schools, apprenticeships, and inclusive training programs.
Breakthroughs in technology over the past year, including in GenAI, have empowered leading utilities to leap ahead in their reinvention —enhancing resilience, efficiency, and stakeholder value. Together, we must harness this momentum to build an energy future that is inclusive, innovative, and unstoppable.
Why Attend
IDC European Utilities Xchange is an event that connects senior IT and business professionals from several industries and countries. We aim to create the best-in-class independent content based on insights from our analysts, external speakers, as well as industry, and thought leaders, who we invite to join our Advisory Board.
The event will provide you with industry trends, actionable recommendations, hands-on experience from external speakers and last but not least – a chance to connect and network with your peers from the biggest European companies.
Partners
Schneider Electric
At Schneider, we believe access to energy and digital is a basic human right. We empower all to do more with less, ensuring Life Is On everywhere, for everyone, at every moment.
We provide energy and automation digital solutions for efficiency and sustainability. We combine world- leading energy technologies, real-time automation, software and services into integrated solutions for Homes, Buildings, Data Centers, Infrastructure and Industries.
We are committed to unleash the infinite possibilities of an open, global, innovative community that is passionate with our Meaningful Purpose, Inclusive and Empowered values.
Ferranti
Ferranti helps energy and utilities companies to create a better customer experience with our cloud-based platform MECOMS 365. We empower people to achieve more together by combining operational excellence with the right business insight. Alleviating customers daily tasks by focusing on usability, automation and management by exception is our number one priority.
Ferranti has over 45 years of experience in building a prospect-to-cash platform for operators in the Energy & utility market. We have been able to build this know-how thanks to expert passionate people that are at the heart of our culture, boosting an engineering culture where dedication and commitment are key.
Discover how the MECOMS 365 platform can strengthen your organization. With our Customer Engagement, CIS, MDM, P&Q and Process Orchestration capabilities we help many utility clients throughout the world. MECOMS 365 can become your loyal companion to support you in your ever-changing business needs.
The MECOMS 365 platform easily and quickly adapts to the changing business needs of any utility in both regulated and deregulated markets. It enables a utility of any size to streamline business processes and combine high efficiency with first-class customer service. Plus, we help you detect operational inefficiencies and discover new business opportunities.
By having a modular design, the MECOMS 365 Platform can be used as a stand-alone solution or in combination with existing applications in your landscape by making use of our standard API’s and integration methods.
Venue
Las Arenas Balneario Resort
C/ d’Eugènia Viñes, 22, 24, Poblados Marítimos, 46011 Valencia, Spain
Speakers
Roberta Bigliani
Group VP, Head of EMEA Insights
IDC
Read Bio
Roberta Bigliani
Group VP, Head of EMEA Insights
IDC
Roberta is the leader of the European industry research team at IDC. Her responsibilities encompass overseeing research coverage across the full range of sectors, including Energy & Utilities, Resources, Financial Services, Healthcare and Life Science, Government, Infrastructure and Transportation, Manufacturing, and Retail.
She is also involved in IDC’s Future of Industry Ecosystems and Future of Operations practices as the executive sponsor for Europe.
Roberta’s core expertise lies in industry and business transformation, with a distinct emphasis on the energy and utilities sector. She possesses a strong understanding of applying digital technologies to innovate core business processes, enhance customer experiences, and seamlessly integrate IT and operational technology.
Moreover, drawing from her extensive background in industry research and strategic advisory, Roberta offers insights into industry-specific implications of topics such as artificial intelligence, the future of work, and sustainability.
These insights are provided to both technology suppliers and buyers seeking informed guidance.
Roberta’s contributions extend beyond research and advisory, as she frequently speaks at conferences and moderates discussions.
Roberta is based in the IDC Italy office in Milan.