Sandra Ng is Group Vice President and General Manager for IDC Asia/Pacific including Japan (APJ) research. Based in Singapore, she is responsible for thought leadership and deep-dive insights and advisory content on IDC’s 3rd Platform disruptive pillars of Cloud, Mobility, Big Data Analytics, and Social along with C-suite (CIO, CMO, CEO, COO, CFO and CxO) research and tech buyer engagements as well as the Service Provider industry. In her role, she advises both tech buyers (CIO and LoB) and IT suppliers/enablers across the ICT marketplace.

As IT becomes the epicenter of our economy, IDC sees the intersection of Digital Transformation (DX) and the 3rd Platform’s Innovation Stage. Here is where we see governments, industries and consumers consuming the four technology pillars as well as increasingly the six innovation accelerators (Internet of Things or IoT, cognitive computing, 3D printing, robotics, next-gen security, and augmented/virtual reality [AR/VR]). To this end, IDC created a portfolio of tech buyer/end-user research and methodology frameworks, the IDC DecisionScapes, to provide targeted advice in an increasingly complex and fast-paced marketplace.

Sandra leads a team of IDC’s senior analysts with collective expertise across the ICT industry. This team leverages the core research created by IDC’s Asia/Pacific Domain Research Group, through contextualizing the content and increasing its relevance for clients and their businesses. This value creation process enhances the proposition IDC brings to strategy, planning and market intelligence stakeholders. This unique delivery of research content also brings with it IDC’s thought leadership analysis and business executive insights for marketing, product management, sales and strategic leadership teams within the client’s organization.

Along with the Domain Research team, the Practice Group extensively collaborates with IDC’s Integrated Marketing Programs (IMP), IDC’s Industry Insights, and IDC’s Consulting organizations to provide a comprehensive scope of intelligence services to meet the diverse needs of today’s dynamic and complex technology marketplace.

From research to IDC’s customized go-to-market services (GMS) to executive roundtables and end-user events, Sandra and her team provide independent and insightful perspectives of market conditions, assisting clients in making informed business decisions and achieving business goals.

Sandra’s role also extends beyond quality research content delivery. She plays a key role in driving forward-looking assessment and analysis, often sharing her market insights and predictions to Asia Pacific management teams and heads of strategy within her customer base. She moderates and engages extensively with the client communities, including both traditional technology buyers and increasingly influential line of business heads often leveraging the IDC DecisionScape methodologies and deep-dive research.

Sandra has been in the Information and Communications Technology (ICT) advisory and consulting industry for 20 years. While her technology research expertise is vast and diverse, she is best known in the industry for her Telecommunications knowledge and opinions within the Asia Pacific region. Her ability to discuss broad, strategic and converged issues across the ICT industry enables her to engage with many C-level management teams and technology executives in Asia.

Prior to joining IDC, Sandra was with Gartner/Dataquest for more than four years, where she was managing a variety of IT research projects ranging from midrange systems to peripherals. In addition to base unit research, she was actively leading in channel and consulting work.

Sandra has established a keen following within the Asia Pacific media fraternity and is frequently quoted in leading regional business and trade publications such as the Asian Wall Street Journal, Computer World, Telecom Asia, tele.com and Wireless World, and also in locally-based media such as Singapore’s Business Times and Hong Kong’s South China Morning Post. She is often invited to present IDC’s opinions on CNBC Asia, Bloomberg and Channel News Asia. Sandra is also a regular keynote speaker at global and regional ICT conferences.

Fluent in English and Mandarin, Sandra graduated from National University of Singapore with a Bachelor of Business Administration degree.

Nathan Goh serves as the Head of Google Workspace Customer Engineering for the Asia Pacific region, overseeing the technical engagements in Corporate and Enterprise segments . In this capacity, he is responsible for the go-to-market strategy and engagements for Google Cloud AI SaaS  offerings. Nathan is currently leading his team of Customer Engineers across APAC to architect the Agentic Workplace for customers, ushering them into the AI Agentic Age. By leveraging Agentic Workspace Transformation—a platform with unified context that empowers teams to drive outcomes together across every workflow—he ensures Google Workspace elevates individual and team-level productivity with integrated AI.Deploying Gemini Enterprise to orchestrate enterprise widel context, acting as the central nervous system for organizations to drive impactful business outcomes and ensure a superior customer lifecycle experience.

With over 25 years of experience in the IT industry, Nathan has a proven track record of leading complex technical organizations across APAC. He began his career on the end-user side, managing pioneering projects such as VoIP at Andersen Worldwide. Nathan then spent a decade in Tokyo, honing his expertise in network and security management within the financial sector for prestigious institutions including Dresdner Bank and Merrill Lynch APAC. Upon returning to Singapore, he spent five years as a vendor consultant at Citrix, focusing on Digital Workspace and Application Delivery Controllers. Prior to joining Google, Nathan led the Partner Solution Architect organization at VMware, covering the entire Asia Pacific and Japan region. Nathan is an alumnus of Nanyang Technological University (NTU), where he studied Electrical and Electronic Engineering (EEE).

Hayley is a seasoned Consulting partner with over 20 years’ experience working across the Asia Pacific region and Southern & East Africa.  In her role as an Advisory Partner, she leads the Consulting Agentic Workforce Transformation (AWT) portfolio for NTT DATA for APAC.

Hayley has been in the APAC region for more than 4 years and, in her prior roles has led the Security Services business in this region for a major Financial Consulting Organization. In addition, she spearheaded the Wealth Management portfolio. Prior to her roles in APAC, she was a Partner in EYs Advisory Services, based in South Africa, and served at Leader for the Workforce Advisory portfolio for the continent.

Hayley’s background has seen her lead transformative work for clients across several sectors including Financial Services, Telco, Mining, Ports & Rail. As Advisory AWT lead, in partnership with Google, Hayley has built an end-to-end technology to competitive advantage proposition which effectively considers the critical elements that must come together on an agentic workforce transformation journey. This is designed to drive and realize the organizational strategic objectives by leveraging technology to build a future fit workforce and operating model.

Having led a Workforce Advisory team, she is keenly aware of the value of the people impact to an organization, and that integration of core adoption tenets into any transformation journey is critical to defining success.

Hayley will be sharing this approach, and the key levers to business and people impact though future forward technology.