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Construction and manufacturing organizations are moving beyond isolated automation initiatives toward AI-enabled operational orchestration. As projects become more distributed, production environments more complex, and supply chains more volatile, enterprises are increasingly looking at how AI can coordinate workflows, optimize execution, and support faster operational decision-making across teams, assets, and business functions.
IDC research highlights that organizations across Asia/Pacific are evolving from siloed AI pilots toward more integrated operational AI capabilities. In manufacturing, AI-driven scheduling, intelligent workflow orchestration, operational cybersecurity, and real-time decision support are becoming increasingly important as enterprises look to improve agility, resilience, and execution efficiency across complex operating environments.
For construction and manufacturing leaders, the challenge is no longer whether to adopt AI, but how to scale it effectively across execution-heavy environments. This requires connected work management platforms, integrated operational data, governance frameworks, and visibility across projects, plants, field teams, subcontractors, and supply ecosystems.
This roundtable, organised by IDC and Smartsheet, will explore how enterprises are evolving from workflow automation toward AI-driven operational coordination and what it takes to build connected, intelligent, and governed work management environments across complex construction and manufacturing operations.
Stephanie Krishnan
Associate Vice President, Research, IDC
Joe Kristo
Director, Solutions Engineering, Smartsheet
Stephanie Krishnan is Research Director for IDC Manufacturing Insights, responsible for Industry 4.0 research. In this role, she responsible for the production, development and growth of the IDC Manufacturing Insights program in the Asia Pacific region. In this role, Stephanie will be delivering a research agenda that will appeal to technology buyers and vendors both in terms of subscription products and custom research in Industry 4-0 looking across ecosystems, value chains and supply chains of industrial industries.
Stephanie has more than 20 years’ experience in manufacturing and supply chain, with a diverse background that complements her years in academia and professional development consulting in multiple countries such as Australia, Singapore, Malaysia, UAE and Hong Kong among others. in addition to this, she advises startups in the areas of process automation and technology adoption, particularly in supply chain management. Stephanie has been most recently been conducting economic and supply chain market research as part of consulting in the Middle East.
Joe brings over 25 years of experience helping organisations transform how they work — from business intelligence and analytics to the modern era of intelligent work management. As Director of Solution Engineering for Asia Pacific and Japan at Smartsheet, he partners with businesses across the region to unlock the power of AI-driven work orchestration, enabling teams to move faster, collaborate smarter, and deliver more.
Room: Capiz Room, Level 3
30th Street, corner 5th Ave, Taguig, 1634 Metro Manila, Philippines
Dr Mazen Abduljabbar
Country Manager, KSA
Commvault
24 versus 5 – these two numbers perfectly encapsulate the dilemma of the traditional backup and disaster recovery world. Management assumes that systems and data will be back online within five days at the latest. But that was before cyber events became such a huge reality. On average, however, it takes 24 days. This gaping hole not only erodes trust in IT capabilities but also erodes revenue, customer confidence, and sometimes even the very existence of the company.
Companies can no longer trust their data during a cyber incident – not even their backups. Current statistics indicate that hackers remain in their target networks for an average of over 200 days, manipulating dozens of systems. Backup systems are a prime target, as they can render a ransomware attack ineffective.
So, what is the right approach? IT security and infrastructure teams must work closely together during an ongoing attack to examine data integrity before restoring data from backups. This process requires companies to have air-gapped backup data in a secured location. This data must first be systematically examined in an isolated environment like a cleanroom, searched for attack artifacts, and then cleaned if required, before being restored. All of this is incredibly time-consuming and resource intensive, which is not an ideal outcome in a cyber crisis.
We must therefore move beyond the pure Recovery Time Objective (RTO) and Recovery Point Objective (RPO) discussion and consider the entire cyber resilience process. We call this analysis and the average time to complete recovery Mean Time to Clean Recovery, or MTCR. Essentially, MTCR defines the average time it takes for IT security and infrastructure teams to restore previously defined critical business applications and the underlying systems, infrastructure, and associated clean, validated data after a cyberattack. It encompasses the entire process from start to finish.
Those who follow this approach will be able to accurately measure the size of the resilience gap and discuss realistic scenarios with management – and better argue why the existing backup environment needs to be modernized into a true cyber resilience environment.
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Sakshi Grover
Senior Research Manager, Cybersecurity Products and Services
IDC Asia/Pacific
India’s cybersecurity market is on a sustained growth trajectory with no signs of plateauing. According to IDC’s Worldwide Security Spending Guide (v1,2026), total security spending in India across hardware, software, and services is projected to grow from $3.2 billion in 2024 to $6.2 billion by 2029 at a strong 14.4% CAGR over five years. Software and hardware are the fastest-growing segments, while services, already the largest piece of the pie, continues to expand at a steady clip. This isn’t budget inflation. It reflects a fundamental shift in how Indian enterprises are treating security: less as a cost center, more as a strategic capability. The scale of investment signals that CISOs are finally getting the boardroom backing to move beyond reactive posturing.
The biggest forcing function behind this spend is Artificial Intelligence (AI), specifically, AI in adversarial hands. As per IDC’s latest research on India Market, the threat that keeps practitioners up at night isn’t your traditional malware or phishing campaign. It’s the weaponization of AI at scale. LLM prompt injection and jailbreaking of AI assistants top the concern list at 68%, followed by model poisoning during AI training at 60%, and AI-powered ransomware with real-time extortion capabilities at 58%. Synthetic identity fraud and AI-driven vulnerability discovery both clock in at 55%. What’s striking is the breadth. These aren’t fringe concerns, they’re operationally real risks that Indian security teams are actively tracking. The adversary has access to the same AI stack that defenders do, and in many cases is moving faster.
On the defensive side, organizations are scrambling to secure their own AI pipelines. As per IDC’s latest research on India Market, 80% of India’s CISOs are using access control and segmentation specifically for GenAI infrastructure, 78% are anonymizing or de-identifying datasets used in AI training, and 73% are encrypting training data. Data masking and synthetic data generation are also at an all-time high. But controls alone are no longer enough. Forward-looking security teams are beginning to adopt AI Bill of Materials (AI BOM) frameworks, a systematic inventory of every model, dataset, dependency, and third-party component that feeds an AI system. Much like software composition analysis transformed application security, AI BOM traceability is emerging as a foundational practice for understanding what’s inside the AI stack before an adversary exploits it. Taken together, these trends reflect a maturing awareness that AI systems are themselves an attack surface, not just tools for defense. The implication for vendors is significant: security for AI, not just security with AI, is becoming a distinct and growing purchasing category in India.
When it comes to where the money is actually going over the next 12–18 months, the picture is telling. As per IDC’s latest research on India Market, Managed Security Services, Professional Security Services, Network Security, and Security Analytics platforms are emerging as the dominant spending priorities, reflecting a market that is simultaneously outsourcing complexity and doubling down on visibility. Organizations are leaning on MSSPs and MDR providers to close the talent gap, while continuing to fortify network perimeters against an expanding threat surface. The appetite for security analytics signals a deeper shift: Indian enterprises are done flying blind, they want detection that is predictive, not just reactive. Underneath it all, the message is consistent: India’s security leaders are building for resilience and operational maturity, not just checking compliance boxes.
One headwind worth watching: AI deployment is hitting friction. Among organizations that have deployed AI on only a limited basis, 56% cite security and compliance restrictions as the primary constraint, with high costs and digital sovereignty concerns also ranking high. This creates a paradox: AI is both the most significant threat vector and the most constrained defensive tool. India’s regulatory environment, including the evolving DPDP framework, is increasingly shaping what AI-driven security capabilities organizations can actually deploy, not just what they want. The vendors and MSSPs that crack the compliance-plus-capability equation, delivering AI-powered security that satisfies data residency and governance requirements, will have a structural advantage in India’s market through 2029 and beyond.
For CISOs, the mandate is equally clear: security strategy can no longer be built around tools alone. The organizations that will lead are those that treat AI governance, workforce capability, and vendor accountability as core security disciplines, not afterthoughts.
Explore insights from IDC analysts, strategic partners, and security leaders on emerging cyber threats, security innovation, cyber resilience, and the future of IT security.
India’s cybersecurity market is on a sustained growth trajectory with no signs of plateauing. According to IDC’s Worldwide Security Spending Guide (v1,2026), total security spending in India across hardware, software, and services is projected to grow from $3.2 billion in 2024 to $6.2 billion by 2029 at a strong 14.4% CAGR over five years. Software and hardware are the fastest-growing segments, while services, already the largest piece of the pie, continues to expand at a steady clip. This isn’t budget inflation. It reflects a fundamental shift in how Indian enterprises are treating security: less as a cost center, more as a strategic capability. The scale of investment signals that CISOs are finally getting the boardroom backing to move beyond reactive posturing.
Sponsored by
As the UAE cements its position as a global AI and digital leader, the transition to a controlled cloud adoption is no longer a choice, but a sovereign and regulatory necessity. The UAE’s vision for data and cloud sovereignty has shifted from simple data locality to full control of the entire technology stack, including AI workloads.
UAE organizations are under increasing pressure to balance innovation with absolute control, ensuring data governance, regulatory compliance, and operational resilience while accelerating cloud adoption. This pressure is compounding as 40% hardware price increases and extended supply chain delays threaten to stall modernization roadmaps. IDC predicts that by 2028, 60% of organizations with digital sovereignty requirements will migrate sensitive workloads to new cloud environments to reduce risk and increase autonomy.
This exclusive CIO roundtable brings together senior IT leaders to explore how enterprises can modernize their infrastructure strategy and modernize their applications without compromise. The discussion will focus on enabling secure, sovereign hybrid cloud environments, bypassing hardware queues with Nutanix Cloud Clusters, and maintaining full control of data across on-premises and public cloud environments.
Through peer exchange and expert insights, attendees will gain practical perspectives on navigating cloud complexity, reducing dependency risks, and building a future-ready, sovereign IT architecture aligned with UAE national priorities. All you need to know to innovate at cloud speed while keeping your data protected.
Shahin Hashim
Associate Research Director (META), IDC
Raif Abou Diab
General Manager, South Gulf & Sub-Saharan Africa, Nutanix
Shahin Hashim
Associate Research Director (META), IDC
Kevin O’Connor
Field Chief Technology Officer, Nutanix
Nutanix provides organizations a secure, unified platform for running applications and AI and managing data anywhere. The Nutanix software platform helps simplify operations for traditional and modern applications, freeing you to focus on organizational goals. Trusted by over 29,000 customers worldwide, Nutanix empowers you to transform digitally and run hybrid cloud environments consistently, easily, and cost-effectively.
M31 Meeting Room
West Corniche Road – Al Ras Al Akhdar
Abu Dhabi
United Arab Emirates
In Partnership With
Enterprises across Asia Pacific are entering a new phase of AI maturity, one where AI is no longer confined to analytics or automation but is increasingly embedded into decision-making itself. According to IDC, organizations that scale AI successfully are those that integrate it deeply into operational and strategic workflows, rather than treating it as a standalone capability.
This shift is giving rise to what can be described as a ‘digital executive layer’ a new decision-making fabric embedded across the enterprise. In industries such as BFSI, manufacturing, and healthcare, this is already becoming tangible. For instance, in banking, AI is moving into core decision workflows like corporate lending, where agentic systems are expected to streamline approvals and improve portfolio health.
In healthcare, the shift is even more profound. IDC highlights that 75% of providers in Asia-Pacific expect greater productivity gains from agentic AI than traditional GenAI, with adoption expanding into real-time clinical decision support and autonomous workflows. This reflects a broader transition from reactive to predictive and proactive care models, where AI continuously informs and adjusts decisions.
Meanwhile, in manufacturing, AI is evolving from predictive analytics to autonomous, data-driven operations, powered by cloud and connected assets. The next phase of industrial AI will depend on integrating massive data streams, hybrid cloud platforms, and intelligent automation, enabling factories to self-optimize and adapt in real time.
IDC in collaboration with NTT Data is organizing this roundtable to explore this critical topic and pose a defining question to today’s C-suite: Are we simply augmenting executives with AI, or are we building a parallel, intelligent layer that will fundamentally reshape how decisions are made?

Experience how agentic AI can orchestrate workflows, analyze enterprise data, and support real-time decision-making across business functions. This live demonstration by NTT DATA showcases practical applications of AI-driven automation, predictive intelligence, and autonomous operations in a modern enterprise environment.
Sandra Ng
Senior Vice President, WW and APJ Research, IDC
As AI evolves from automation to autonomous decision intelligence, enterprises are creating a new “digital executive layer” that augments strategic and operational decision-making. This keynote explores how organizations can responsibly scale agentic AI across business functions to drive agility, resilience, and measurable business outcomes.
Sandra Ng
Senior Vice President, WW and APJ Research, IDC
Organizations are moving beyond AI experimentation toward embedding intelligent agents into everyday workflows. This session examines how enterprises can operationalize agentic AI to accelerate decisions, improve productivity, and enable real-time business responsiveness.
Nathan Goh
Head, Google Workspace Customer Engineering, APAC, Google Cloud
As AI becomes increasingly embedded into enterprise operations, organizations must redefine the balance between human judgment and autonomous intelligence. This interactive discussion will explore how leaders can build trust, governance, and organizational readiness while embracing AI-driven decision ecosystems.
Sandra Ng
Senior Vice President, WW and APJ Research, IDC
Nathan Goh
Head, Google Workspace Customer Engineering, APAC, Google Cloud
Sandra Ng is Group Vice President and General Manager for IDC Asia/Pacific including Japan (APJ) research. Based in Singapore, she is responsible for thought leadership and deep-dive insights and advisory content on IDC’s 3rd Platform disruptive pillars of Cloud, Mobility, Big Data Analytics, and Social along with C-suite (CIO, CMO, CEO, COO, CFO and CxO) research and tech buyer engagements as well as the Service Provider industry. In her role, she advises both tech buyers (CIO and LoB) and IT suppliers/enablers across the ICT marketplace.
As IT becomes the epicenter of our economy, IDC sees the intersection of Digital Transformation (DX) and the 3rd Platform’s Innovation Stage. Here is where we see governments, industries and consumers consuming the four technology pillars as well as increasingly the six innovation accelerators (Internet of Things or IoT, cognitive computing, 3D printing, robotics, next-gen security, and augmented/virtual reality [AR/VR]). To this end, IDC created a portfolio of tech buyer/end-user research and methodology frameworks, the IDC DecisionScapes, to provide targeted advice in an increasingly complex and fast-paced marketplace.
Sandra leads a team of IDC’s senior analysts with collective expertise across the ICT industry. This team leverages the core research created by IDC’s Asia/Pacific Domain Research Group, through contextualizing the content and increasing its relevance for clients and their businesses. This value creation process enhances the proposition IDC brings to strategy, planning and market intelligence stakeholders. This unique delivery of research content also brings with it IDC’s thought leadership analysis and business executive insights for marketing, product management, sales and strategic leadership teams within the client’s organization.
Along with the Domain Research team, the Practice Group extensively collaborates with IDC’s Integrated Marketing Programs (IMP), IDC’s Industry Insights, and IDC’s Consulting organizations to provide a comprehensive scope of intelligence services to meet the diverse needs of today’s dynamic and complex technology marketplace.
From research to IDC’s customized go-to-market services (GMS) to executive roundtables and end-user events, Sandra and her team provide independent and insightful perspectives of market conditions, assisting clients in making informed business decisions and achieving business goals.
Sandra’s role also extends beyond quality research content delivery. She plays a key role in driving forward-looking assessment and analysis, often sharing her market insights and predictions to Asia Pacific management teams and heads of strategy within her customer base. She moderates and engages extensively with the client communities, including both traditional technology buyers and increasingly influential line of business heads often leveraging the IDC DecisionScape methodologies and deep-dive research.
Sandra has been in the Information and Communications Technology (ICT) advisory and consulting industry for 20 years. While her technology research expertise is vast and diverse, she is best known in the industry for her Telecommunications knowledge and opinions within the Asia Pacific region. Her ability to discuss broad, strategic and converged issues across the ICT industry enables her to engage with many C-level management teams and technology executives in Asia.
Prior to joining IDC, Sandra was with Gartner/Dataquest for more than four years, where she was managing a variety of IT research projects ranging from midrange systems to peripherals. In addition to base unit research, she was actively leading in channel and consulting work.
Sandra has established a keen following within the Asia Pacific media fraternity and is frequently quoted in leading regional business and trade publications such as the Asian Wall Street Journal, Computer World, Telecom Asia, tele.com and Wireless World, and also in locally-based media such as Singapore’s Business Times and Hong Kong’s South China Morning Post. She is often invited to present IDC’s opinions on CNBC Asia, Bloomberg and Channel News Asia. Sandra is also a regular keynote speaker at global and regional ICT conferences.
Fluent in English and Mandarin, Sandra graduated from National University of Singapore with a Bachelor of Business Administration degree.
As AI becomes increasingly embedded into enterprise operations, organizations must redefine the balance between human judgment and autonomous intelligence. This interactive discussion will explore how leaders can build trust, governance, and organizational readiness while embracing AI-driven decision ecosystems.
As AI evolves from automation to autonomous decision intelligence, enterprises are creating a new “digital executive layer” that augments strategic and operational decision-making. This keynote explores how organizations can responsibly scale agentic AI across business functions to drive agility, resilience, and measurable business outcomes.
Nathan Goh serves as the Head of Google Workspace Customer Engineering for the Asia Pacific region, overseeing the technical engagements in Corporate and Enterprise segments . In this capacity, he is responsible for the go-to-market strategy and engagements for Google Cloud AI SaaS offerings. Nathan is currently leading his team of Customer Engineers across APAC to architect the Agentic Workplace for customers, ushering them into the AI Agentic Age. By leveraging Agentic Workspace Transformation—a platform with unified context that empowers teams to drive outcomes together across every workflow—he ensures Google Workspace elevates individual and team-level productivity with integrated AI.Deploying Gemini Enterprise to orchestrate enterprise widel context, acting as the central nervous system for organizations to drive impactful business outcomes and ensure a superior customer lifecycle experience.
With over 25 years of experience in the IT industry, Nathan has a proven track record of leading complex technical organizations across APAC. He began his career on the end-user side, managing pioneering projects such as VoIP at Andersen Worldwide. Nathan then spent a decade in Tokyo, honing his expertise in network and security management within the financial sector for prestigious institutions including Dresdner Bank and Merrill Lynch APAC. Upon returning to Singapore, he spent five years as a vendor consultant at Citrix, focusing on Digital Workspace and Application Delivery Controllers. Prior to joining Google, Nathan led the Partner Solution Architect organization at VMware, covering the entire Asia Pacific and Japan region. Nathan is an alumnus of Nanyang Technological University (NTU), where he studied Electrical and Electronic Engineering (EEE).
As AI becomes increasingly embedded into enterprise operations, organizations must redefine the balance between human judgment and autonomous intelligence. This interactive discussion will explore how leaders can build trust, governance, and organizational readiness while embracing AI-driven decision ecosystems.
Organizations are moving beyond AI experimentation toward embedding intelligent agents into everyday workflows. This session examines how enterprises can operationalize agentic AI to accelerate decisions, improve productivity, and enable real-time business responsiveness.
NTT DATA – a part of NTT Group – is a trusted global innovator of IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, IT modernization and managed services. NTT DATA enables clients, as well as society, to move confidently into the digital future. We are committed to our clients’ long-term success and combine global reach with local client attention to serve them in over 50 countries.
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