Artificial intelligence is no longer just a goal for the future, but a competitive advantage for today. Projected to have a $19.9 trillion impact on the global economy by 2030, AI is reshaping industries, creating new revenue streams and redefining the role of technology leaders.

Today, artificial intelligence, digitalization and effective governance models are key to business transformation. While artificial intelligence increases efficiency by optimizing processes, digitalization enables businesses to be more flexible and innovative.

One of the most striking developments in the world of manufacturing and technology today is the rapid spread of artificial intelligence-supported production processes. In particular, Generative AI and Autonomous Production Systems are revolutionizing productivity while increasing the flexibility of factories.

The year 2025 will be a time when AI-powered automation, security and sustainable technologies will take center stage. While Generative AI increases efficiency and innovation in the business world, it becomes critical to be guided by regulations and ethics.

The retail industry is rapidly transforming with artificial intelligence-powered solutions. The continuous increase in e-commerce sales increases the importance of personalized campaigns. Artificial intelligence algorithms analyze consumers’ shopping habits in depth and offer them special and attractive offers. Augmented reality (AR) technology enriches the online shopping experience, while AI-powered chatbots revolutionize customer service.

By collecting and analyzing real-time data on our production sites, AI solutions integrated with smart sensors and IoT can instantly monitor the condition of machines and predict potential breakdowns and quality defects. In this way, we can optimize maintenance processes and ensure production continuity. In addition, AI-supported robotic systems will perform faster and more precise operations on production lines and direct manpower to more strategic areas.

Cloud technologies accelerate the digital transformation processes of organizations by providing flexibility, scalability and cost savings. While increasing operational efficiency by providing instant access to the resources needed, it can easily adapt to growing workloads with its scalable structure.

As of 2024, digital transformation is no longer a choice but a necessity for businesses. Multi-cloud strategies, AI-powered automation and cyber security measures are among the primary focus areas of companies that want to gain a competitive advantage.

As artificial intelligence goes beyond automating business processes and becomes a tool that strengthens decision-making mechanisms, its reliable, responsible and ethical use is becoming increasingly important. While fast and accurate access to qualified information is the key to competitive advantage, big data analytics and AI-supported information management systems stand out in this area.

As in every sector, we always try to closely follow technological developments, especially in the finance sector, which is one of the locomotives of innovative approaches. In order to be one step ahead of the competition, to meet customer needs more quickly and to maximize efficiency, we plan to make the necessary investments to use AI (Artificial Intelligence), Data Governance, Digital and Mobile Channels in a more functional and secure way according to the principles of borderless banking.

Agentic AI has the potential to radically transform the business world. These systems, which accelerate decision-making processes, take initiative and adaptability, will fundamentally change the way we work. In the very near future, employees will be able to take on more creative and value-added roles by collaborating with artificial intelligence.

Artificial intelligence, mobility and hyperautomation have the power to fundamentally change the way we do business. But the real transformation is shaped by where and how we position these innovations. Technology alone cannot make a difference unless people, processes and business models work in harmony.

In our fast-changing world, despite the rapidly changing strategies and technological innovations we encounter every day, increasing customer satisfaction, gaining competitive advantage and aiming for sustainable growth always remain our main goals.

With the increasing impact of Artificial Intelligence (AI), organizations have started to implement actions that can be a quick gain and maximize the benefit by setting targets in line with their own strategies. Among the priority issues to be considered in this transformation are employee and customer experience and cyber security.

With artificial intelligence, it is possible to speed up business processes, make more accurate decisions and improve customer experience. When designing our technology infrastructure, we not only develop AI-supported solutions, but also aim to transform them into regulatory-compliant, secure and sustainable systems. We see this transformation not only as a technology transformation but also as a strategic muscle that provides competitive advantage and customer loyalty.

This year, we will see Artificial Intelligence become much more pervasive, integrated into the way we do business and processes, and embedded in the enterprise. The rapid innovation cycles we see in AI will accelerate other technologies that have not yet been in the limelight (spatial computing, brain/computer interfaces, robotics and edge compute, etc.).

Digital transformation requires a holistic perspective, and we believe that investing in human resources is as important as new technologies and infrastructure. In this sense, in order to attract and retain talent in the technology sector, it has become more important than ever to offer a working environment where employees can be “themselves” first. Flexible and innovative working arrangements increase the productivity and motivation of employees and provide an ecosystem where everyone can develop themselves, while artificial intelligence-supported solutions make business processes smarter and more efficient.

Generative AI does not only offer productive solutions; it creates a radical transformation in many areas from cyber security to business processes. AIOps and AI-powered security applications redefine cyber defense with real-time threat analysis and automated response mechanisms. With its ability to make sense of complex systems, transform high volumes of data into meaningful insights and accelerate operational decisions, AI is no longer just a supportive but a strategic actor. At the same time, AI-powered architectures make data analytics and process automation smarter and more efficient, while the integration of 5G, IoT and cloud technologies brings both agility and resilience to organizations. This transformation is not just a technological innovation; it is also redefining the way we do business, our relationship with customers and our position in the competition. The fact that 93% of organizations in Turkey have stepped on the GenAI journey clearly demonstrates the strategic importance of this transformation.

In this age of technology advancing at a dizzying pace, especially with artificial intelligence (AI) permeating every aspect of our lives, it has become inevitable to review the way we do business and our digital strategies. The traditional understanding of digitalization cannot fully meet the potential offered by AI. It is no longer just about digitizing processes, but creating a digital transformation vision that will maximize the unique capabilities AI offers.

This rethinking process is not only a technological transformation, but also a cultural shift. Ensuring that our employees have the skills to collaborate with AI, increasing data literacy and raising awareness on AI ethics are vital steps for a successful AI-driven digitalization.

However, optimizing our digital infrastructures according to the needs of AI is another issue we need to consider. High processing power, low latency and scalable architectures are critical for AI applications to run smoothly. This is where cloud computing becomes an important component of AI-driven digital transformation by offering flexibility and cost-effectiveness

Tomorrow’s digital industry leaders will be companies that see software not as a product, but as a living and constantly evolving part of how they do business. In industries like FinTech, Automotive and Web3, the need for scalable, flexible and AI-enabled software has never been more critical. Success is no longer measured by writing more code, but by building systems that learn, automate and evolve in parallel with your business.

Entering a New Era with Artificial Intelligence Agents: The Agent Effect

What if your sales representatives could predict a customer’s purchase intentions with artificial intelligence and instantly make the best offer?

Or would you like your customer representatives to be able to anticipate the customer’s problem before the call even opens and prepare the solution in advance?

Or perhaps if your marketing teams could create customized content for each customer in real time and deliver it to them at the exact moment they need it? In the world of AI agents, this is now possible.

Data privacy is becoming increasingly complex and critical as organizations turn to AI to revamp their operations and processes. Among these advancements is agentic AI, designed to autonomously execute tasks without human intervention and act with agency.

For all its benefits, Agentic AI’s reliance on vast amounts of personally identifiable data raises significant privacy concerns and fuels growing consumer mistrust in how organizations manage personal information. According to a recent Cloudera Agentic AI survey, data privacy tops the concerns of respondents with 53% citing it as the main barrier. This has the potential to worsen when agentic AI hits the mainstream adoption phase in critical sectors like healthcare and financial services where personal data is prized at a premium.

Tomorrow of Artificial Intelligence: A Future in the Light of Data

We are at the intersection of imagination and reality. Artificial intelligence is not just a part of technological transformation; it is now its driving force. Systems that can think close to human intelligence, intelligent models that can produce creative content, and quantum-powered algorithms… The future is rapidly shaping towards a world driven by artificial intelligence.

One of the most remarkable developments in this field in the coming years will be the emergence of Artificial General Intelligence (AGI) systems capable of general problem solving similar to human intelligence. However, significant advances are also expected on the productive AI side. Models will be developed that can deliver more realistic and creative content, combining different types of data such as text, images, audio and video.

With the widespread use of quantum computers, AI algorithms will work faster and more efficiently. In this way, artificial intelligence will be able to solve much more complex problems and analyze large data sets.

Tomorrow of Artificial Intelligence: A Future in the Light of Data

We are at the intersection of imagination and reality. Artificial intelligence is not just a part of technological transformation; it is now its driving force. Systems that can think close to human intelligence, intelligent models that can produce creative content, and quantum-powered algorithms… The future is rapidly shaping towards a world driven by artificial intelligence.

One of the most remarkable developments in this field in the coming years will be the emergence of Artificial General Intelligence (AGI) systems capable of general problem solving similar to human intelligence. However, significant advances are also expected on the productive AI side. Models will be developed that can deliver more realistic and creative content, combining different types of data such as text, images, audio and video.

With the widespread use of quantum computers, AI algorithms will work faster and more efficiently. In this way, artificial intelligence will be able to solve much more complex problems and analyze large data sets.

We take part in IDC CIO Summit as the pioneer of digital transformation. We come together with technology leaders to shape the future with the innovative solutions we offer in cloud, artificial intelligence, 5G and data-driven areas. New technologies not only increase operational efficiency, but also enable Turkey to reach a leading position in the global digital ecosystem. With your leadership, we have the opportunity to build a smarter, more connected and sustainable future.

2024 was a watershed year for the world of technology. Artificial intelligence has moved from being the exclusive domain of IT departments to the center of business strategies, opening the door to unprecedented levels of innovation and productivity. And this is just the beginning. As we move into 2025, Dell Technologies believes in five key forces that will shape the future: