Sandra Ng is Group Vice President and General Manager for IDC Asia/Pacific including Japan (APJ) research. Based in Singapore, she is responsible for thought leadership and deep-dive insights and advisory content on IDC’s 3rd Platform disruptive pillars of Cloud, Mobility, Big Data Analytics, and Social along with C-suite (CIO, CMO, CEO, COO, CFO and CxO) research and tech buyer engagements as well as the Service Provider industry. In her role, she advises both tech buyers (CIO and LoB) and IT suppliers/enablers across the ICT marketplace.

As IT becomes the epicenter of our economy, IDC sees the intersection of Digital Transformation (DX) and the 3rd Platform’s Innovation Stage. Here is where we see governments, industries and consumers consuming the four technology pillars as well as increasingly the six innovation accelerators (Internet of Things or IoT, cognitive computing, 3D printing, robotics, next-gen security, and augmented/virtual reality [AR/VR]). To this end, IDC created a portfolio of tech buyer/end-user research and methodology frameworks, the IDC DecisionScapes, to provide targeted advice in an increasingly complex and fast-paced marketplace.

Sandra leads a team of IDC’s senior analysts with collective expertise across the ICT industry. This team leverages the core research created by IDC’s Asia/Pacific Domain Research Group, through contextualizing the content and increasing its relevance for clients and their businesses. This value creation process enhances the proposition IDC brings to strategy, planning and market intelligence stakeholders. This unique delivery of research content also brings with it IDC’s thought leadership analysis and business executive insights for marketing, product management, sales and strategic leadership teams within the client’s organization.

Along with the Domain Research team, the Practice Group extensively collaborates with IDC’s Integrated Marketing Programs (IMP), IDC’s Industry Insights, and IDC’s Consulting organizations to provide a comprehensive scope of intelligence services to meet the diverse needs of today’s dynamic and complex technology marketplace.

From research to IDC’s customized go-to-market services (GMS) to executive roundtables and end-user events, Sandra and her team provide independent and insightful perspectives of market conditions, assisting clients in making informed business decisions and achieving business goals.

Sandra’s role also extends beyond quality research content delivery. She plays a key role in driving forward-looking assessment and analysis, often sharing her market insights and predictions to Asia Pacific management teams and heads of strategy within her customer base. She moderates and engages extensively with the client communities, including both traditional technology buyers and increasingly influential line of business heads often leveraging the IDC DecisionScape methodologies and deep-dive research.

Sandra has been in the Information and Communications Technology (ICT) advisory and consulting industry for 20 years. While her technology research expertise is vast and diverse, she is best known in the industry for her Telecommunications knowledge and opinions within the Asia Pacific region. Her ability to discuss broad, strategic and converged issues across the ICT industry enables her to engage with many C-level management teams and technology executives in Asia.

Prior to joining IDC, Sandra was with Gartner/Dataquest for more than four years, where she was managing a variety of IT research projects ranging from midrange systems to peripherals. In addition to base unit research, she was actively leading in channel and consulting work.

Sandra has established a keen following within the Asia Pacific media fraternity and is frequently quoted in leading regional business and trade publications such as the Asian Wall Street Journal, Computer World, Telecom Asia, tele.com and Wireless World, and also in locally-based media such as Singapore’s Business Times and Hong Kong’s South China Morning Post. She is often invited to present IDC’s opinions on CNBC Asia, Bloomberg and Channel News Asia. Sandra is also a regular keynote speaker at global and regional ICT conferences.

Fluent in English and Mandarin, Sandra graduated from National University of Singapore with a Bachelor of Business Administration degree.

Stephanie Krishnan is Research Director for IDC Manufacturing Insights, responsible for Industry 4.0 research. In this role, she responsible for the production, development and growth of the IDC Manufacturing Insights program in the Asia Pacific region. In this role, Stephanie will be delivering a research agenda that will appeal to technology buyers and vendors both in terms of subscription products and custom research in Industry 4-0 looking across ecosystems, value chains and supply chains of industrial industries.

Stephanie has more than 20 years’ experience in manufacturing and supply chain, with a diverse background that complements her years in academia and professional development consulting in multiple countries such as Australia, Singapore, Malaysia, UAE and Hong Kong among others. in addition to this, she advises startups in the areas of process automation and technology adoption, particularly in supply chain management. Stephanie has been most recently been conducting economic and supply chain market research as part of consulting in the Middle East.

Dr. Chris Marshall is Associate Vice President for IDC Asia Pacific, responsible for the Analytics, Big Data and Artificial Intelligence practice. Dr. Marshall’s core research coverage includes the development of Data Analytics and Machine Learning competencies and their implications – the threats and opportunities facing organizations as they seek to augment and automate their knowledge-based work.

Previously, Chris was a senior executive in IBM Watson Financial Services where he led their AI-enabled risk and analytics practice in Asia. Before joining IBM, he held senior business development and management roles in big data and analytics at KPMG, Oracle and UBS.

• MA in Theoretical Physics from Cambridge University.
• MBA from University of Chicago
• Doctor of Business Administration from Harvard Business School
• Professor of Computer Science at National University of Singapore.
• Co-Founder and Director of NUS Program for Research in Intelligent Systems
• Co-Founder and Director of NUS Risk Management Institute
• Author of widely used textbook on Operational Analytics
• Frequent speaker, presenter and moderator at industry conferences

Jyoti Lalchandani is a seasoned business executive with more than 25 years of experience in emerging markets across Europe, the Middle East, and Africa (EMEA). In his role as IDC’s Group Vice President and Regional Managing Director for the Middle East, Turkey, and Africa (META), he has been instrumental in establishing IDC’s presence in the region – first, through the initial expansion of the Dubai headquarters and then by spearheading the development of IDC offices in Johannesburg, Istanbul, Riyadh, Casablanca, Lagos, Nairobi, and Cairo.
Jyoti is responsible for the planning, development, implementation, and coordination of IDC’s market intelligence and advisory services, sales, conferences and events, go-to-market services, and office development activities across the META region. As a respected authority on emerging market tech trends, he is also regularly invited to speak at major industry events throughout the region and is frequently quoted by both the national and international media.
His field of expertise includes key tech areas such as cloud, analytics, artificial intelligence, and the Internet of Things, and he is well known for providing guidance on digital transformation strategies for the entire C-suite. He is a trusted advisor to senior executives in the supplier/enabler space across the ICT ecosystem, as well as to tech buyers from the CIO and line-of-business communities.
Starting at IDC’s CEMA (Central and Eastern Europe, the Middle East, and Africa) headquarters in 1995 in Prague, the Czech Republic, Jyoti served as IDC’s regional consulting manager. In this role, he headed several country-based project teams that advised local and multinational IT vendors on issues relating to entry strategy, competitor analysis, ROI analysis, distribution and partner evaluation, and market segmentation. He later took on the additional responsibility of overseeing the CEMA software practice, in which he was responsible for overseeing all related research (applications, system infrastructure, and tools) and advisory work across emerging EMEA countries.
Before joining IDC, Jyoti served on the national board of international non-profit organization AIESEC, where he managed the association’s partnership agreements with leading Indian conglomerates. He graduated from Loyola College, India, where his studies focused on strategy management and business policy. He later attended a corporate-sponsored program at MIT’s Sloan School of Management, Massachusetts.

Daniel-Zoe Jimenez is Associate Vice President for IDC’s Asia/Pacific region, based in Singapore. He leads the regional Digital Transformation (DX), Future Enterprise and SMB research practices.

Daniel provides strategic advisory services to the C-Suite (CIOs, CDOs, CMOs, CHROs and CFOs) on how to develop and leverage new business, technology (e.g. AI and Analytics, Cloud, Mobility, IoT) and operating models to become more competitive. He delivers workshops and strategic engagements for customers across Asia/Pacific such as assessing maturity, identifying gaps, crafting strategies and technology roadmaps, determining ecosystem readiness, metrics (KPIs), and skills required to drive growth and profitability.

Daniel leads a team of analysts across Asia/Pacific who provide thought leadership research and insights to technology buyers, suppliers and government institutions on the impact that the evolving market changes, and the new and established technologies have on their businesses.

Earlier in IDC, Daniel was the co-lead for the Big Data/Analytics research practice. Today, he also has a leading role in the Asia/Pacific customer experience (CX), marketing, commerce and broader enterprise applications (e.g. ERP, HCM and CRM) research.

Daniel is a frequent speaker at IDC and client events, as well as in seminars in the region; and is often quoted in business and IT publications.

Daniel has more than 20 years of international experience with large organizations worldwide, from consulting to ICT and market research. Prior to joining IDC, Daniel worked for four years with Fujitsu Services handling presales and marketing roles. He also held a global role with Accenture for almost four years in the marketing and presales groups within the Financial Services Group. At Datamonitor’s London office, Daniel held the positions of research manager and business analyst, covering the internet, telco and mobility markets.

Daniel holds a Bachelor in Philosophy degree with focused on Science, Mind, and Language — courses in Psychology and Anthropology from the Autonomous University of Barcelona, Spain.

Ashish is responsible for managing and developing IDC’s Financial Insights programs in the Asia/Pacific region.

Ashish has over 20 years of experience in banking, insurance, and investments. His last experience was starting and scaling his own award-winning, algorithmic investments venture. Previously, he had managed large enterprise-wide transformation and growth programs.

Academically, he is obtaining his Doctorate in Business Administration from Durham University, UK, and Emlyon Business School, France. He attained an MBA from IIM Bangalore.

His research interests include private assets, financial services, ESG, financial inclusion, and data-driven transformation. He also teaches data-driven innovation to the Durham University MBA and EMBA cohorts as a guest lecturer.

Ashish also has two publications. He presented a co-authored policy document on smart cities in the House of Lords, UK. He has also published a paper on private assets valuation at the 4th Sophia AI summit in Sophia Antipolis, France. A European platform featured his interview on importance of AI.

Ashish enjoys spending time with friends and family. He reads, can spend hours watching current events, visits historical monuments, and plays golf for leisure.

Based in Singapore, Abhishek is an associate research director in the area of Asia/Pacific experience-orchestrated business and technologies. He is responsible for driving the customer experience (CX), marketing technology (martech), and chief marketing officer (CMO) research across Asia/Pacific, providing advice to both tech buyers and vendors. He has spent more than 20 years working in digital transformation (DX) across numerous industries from banking to founding their own tech start-up.Throughout his career, Abhishek has prioritized customer service and experience. From developing go-to-market (GTM) strategies for new technologies, such as virtual reality (VR), to liaising with developers to communicate client requirements and testing system upgrades prior to deployment, he leverages his multifaceted experience to bring a unique, wide-ranging, and grounded perspective to experience-related research and consulting.

Jackson Ng is the chief operating officer and chief technology officer of Azimut Investment Management. He is also an award-winning C-suite executive recognized by IDG’s 2024 CIO100 and CSO30 Awards. As chief operating officer, he leads strategic business initiatives, drives digital innovation, enhances Azimut’s brand value, and oversees all aspects of business operations. Concurrently, as chief technology officer, he leads the company’s fintech, AI, digital transformation, and cybersecurity strategies. He also steers global and regional technology projects and initiatives.

Sonny is a seasoned professional and has led Pricing and Data Analytics projects/transformations in Asia, Europe and North America. Sonny returned to Indonesia in July 2019 after spending 20 years living and working in the UK. His current responsibility at Maybank Indonesia is to lead and manage a team of data scientists, market researchers, pricing specialists, and Data Governance, developing a relatively new Division to convert data into meaningful and actionable insights for the Bank to better serve its customers.

Suhada is an IT strategist with more than 17 years of experience working in technology space while learning other things in life to the extent that he believes digital transformation is not just about technology, it is about people and culture.

He holds MBA in Strategic Management supported with various industry certifications such as Project Management Professional (PMP), Risk Management Professional (PMI-RMP), Agile and Scrum, and several technical industry certifications.

He is currently engaged with Blue Bird, one of the largest land transportation companies in Indonesia – widely known with their taxi – helping them with their digital transformation as Vice President of Information Technology. Before joining Blue Bird, he spent 8 years working with one of the global leaders in ICT in their APAC hub in Cyberjaya, Malaysia.

Chris has been serving in the Public Service for about 30 years. He currently serves as CIO of A*STAR and is responsible for IT, digitalisation and cybersecurity in the organisation that is home to some 30 research institutes and national platforms performing research and technology translation, in disciplines ranging from genomics, cellular biology and drug discovery at one end of the spectrum, to high performance computing, robotics and advanced manufacturing to the other. Earlier in his career Chris had served as the Assistant CIO of MINDEF, CIO of DSTA, CIO of the Ministry of Communications & Information (MCI) and CIO of IDA.