Partner Spotlight
Serhat Gezgin
Managing Director Qatar & Lebanon, NTT DATA Business Solutions
The GenAI Shift: Redefining How Enterprises Think, Work, and Grow
The next wave of transformation is not digital — it’s intelligent. Generative AI (GenAI) is rewriting how organizations create value, drive innovation, and sustain growth. What once seemed like a disruptive experiment is now the foundation of a new business model — one built on adaptive intelligence and continuous reinvention.
Beyond Automation: Toward Intelligent Enterprise
Automation was about doing more with less. GenAI is about thinking smarter, faster, and more creatively. It integrates knowledge, data, and human expertise to enable real-time decision-making across all lines of business — from finance and operations to HR and customer experience. Intelligent systems no longer wait for instructions; they anticipate needs, generate solutions, and evolve through every interaction.
NTT DATA’s recent Global GenAI Report, based on independent research involving more than 2,000 business and technology leaders, revealed that organizations embracing GenAI are already realizing up to 40% improvements in productivity and efficiency. The same study highlights a clear shift from experimentation to scaled deployment — signaling that maturity in GenAI adoption is accelerating faster than in any previous technology cycle.
The Human Factor in the Age of Intelligence
As enterprises embed GenAI deeper into their ecosystems, success increasingly depends on how well they balance technology with human insight. The most resilient organizations use AI not to replace judgment but to amplify it — creating an environment where people focus on creativity, strategic thinking, and purpose-driven leadership.
This human–AI alliance is redefining roles, fostering data confidence, and driving cultures built on curiosity, adaptability, and trust.
Turning Insight into Impact
True transformation goes beyond integrating new tools — it’s about reimagining how decisions are made and how value is delivered. Enterprises that embed intelligence into every process and govern it responsibly are setting the standard for the decade ahead.
Generative AI marks the dawn of the intelligent enterprise — one where creativity meets precision, and where leadership means guiding progress with clarity, empathy, and innovation.