Building Resilient Finance in the Age of Intelligence
In an era of accelerating disruption and hyper-competition, financial services institutions in India face a powerful imperative: not just to transform but to thrive. The India Financial Services Summit 2026 brings together the country’s most senior technology and business leaders from banks, insurers, capital-markets firms and payments organizations to explore how digital, data and AI-driven strategies can deliver resilient growth, operational excellence and customer-centric innovation.
According to IDC’s latest research for the Asia-Pacific banking sector, software investments are expected to grow at a CAGR of 21.1% by 2027, highlighting the importance of big data, analytics and AI-powered solutions for financial institutions. IDC further projects that digital transformation spending by Asia-Pacific banks will rise from around $30.4 billion today to $48.6 billion by 2027, reflecting the urgency of the agenda.
Against this backdrop, the India Financial Services Conference 2026 is the premier platform for technology vendors, solution providers and industry leaders to engage with senior IT-and-business decision-makers across India’s financial services ecosystem. The event will spotlight critical themes such as:
AI and machine learning truly delivering outcomes (not just pilots)
Reinventing the core infrastructure for agility, scalability and resilience
Orchestrating data, analytics and cloud to unlock personalized customer experiences
Strengthening trust, security and operational resilience amid regulatory and geopolitical flux
Enabling embedded finance, open ecosystems and payments transformation
Expert Perspectives
Hear from thought leaders, visionary CIOs, and celebrity speakers redefining technology,
leadership, and innovation across APAC.
IDC Welcome Address
Dr. Christopher Lee Marshall | IDC
Vice President, Data, Analytics, AI, Sustainability, and Industry Research
Dr. Christopher Lee Marshall
Dr. Chris Marshall is Associate Vice President for IDC Asia Pacific, responsible for the Analytics, Big Data and Artificial Intelligence practice. Dr. Marshall’s core research coverage includes the development of Data Analytics and Machine Learning competencies and their implications – the threats and opportunities facing organizations as they seek to augment and automate their knowledge-based work.
Previously, Chris was a senior executive in IBM Watson Financial Services where he led their AI-enabled risk and analytics practice in Asia. Before joining IBM, he held senior business development and management roles in big data and analytics at KPMG, Oracle and UBS.
- MA in Theoretical Physics from Cambridge University.
- MBA from University of Chicago
- Doctor of Business Administration from Harvard Business School
- Professor of Computer Science at National University of Singapore.
- Co-Founder and Director of NUS Program for Research in Intelligent Systems
- Co-Founder and Director of NUS Risk Management Institute
- Author of widely used textbook on Operational Analytics
- Frequent speaker, presenter and moderator at industry conferences
Event Sessions
Friday, June 12 2026 5:05 pm | Location:
IDC Welcome Address
Agenda
Financial Services Summit (India)
One day event
Registration & Networking
Opening Act
IDC Welcome Address
Dr. Christopher Lee Marshall
Vice President, Data, Analytics, AI, Sustainability, and Industry Research, IDC
Opening Address: Government Affiliation
Game Changers Felicitation
IDC Keynote: Accelerating India’s Transition to a Global Financial Services Superpower. Technology Strategies Gearing India for the Future
Accelerate AI Innovation with the AI Factory
Tea / Coffee & Networking Break
Am I Real? I AM – Deepfakes in the era of AI
Leveraging Business Impact AI to Drive Enterprise Transformation
Accelerating the Future through Cutting-Edge Technology
RBI Mandates on Lending, Resilience, and Endpoint in the Indian Financial Services Industry
The Right to Forget: Balancing Privacy and Compliance in Financial Services
Digital Identity as the Foundation of India’s Financial Future: Enabling Inclusion, Trust and Scalable Growth
Tea/Coffee & Networking
Focus Group Session – Cluster A (Parallel Sessions)
Track C
AI Beyond Pilots: Turning AI Strategies into Scalable, Secure Production Outcomes
Reimagining Products with AI: Personalisation, Credit Innovation & Intelligent Journeys
AI, Energy Consumption & Sustainability: Building Responsible and Efficient Digital Financial Services
Focus Group Session – Cluster B (Parallel Sessions)
Track B
Omnichannel Banking in India: Designing Seamless Experiences Across Digital, Branch & Assisted Channels
Financial Inclusion at Scale: Leveraging Technology to Reach Underserved and Remote Communities
Customer Experience as a Revenue Multiplier: Linking CX Excellence to Growth Outcomes
Focus Group Session – Cluster C (Parallel Sessions)
Track A
From Fastest-Growing to Future-Ready: How India’s FSIs Can Sustain Momentum Toward a $5 Trillion Economy
Commercial Lending, SMEs & Corporate Banking: Reimagining Growth Engines for the Next Decade
Balancing Scale and Prudence: Technology Investment Strategies for India’s High-Growth FSIs
Mega Raffle
Summary & Close
Cocktail Dinner and Networking
Speakers
Dr. Christopher Lee Marshall
Vice President, Data, Analytics, AI, Sustainability, and Industry Research
IDC
Read Bio
Dr. Christopher Lee Marshall
Dr. Chris Marshall is Associate Vice President for IDC Asia Pacific, responsible for the Analytics, Big Data and Artificial Intelligence practice. Dr. Marshall’s core research coverage includes the development of Data Analytics and Machine Learning competencies and their implications – the threats and opportunities facing organizations as they seek to augment and automate their knowledge-based work.
Previously, Chris was a senior executive in IBM Watson Financial Services where he led their AI-enabled risk and analytics practice in Asia. Before joining IBM, he held senior business development and management roles in big data and analytics at KPMG, Oracle and UBS.
- MA in Theoretical Physics from Cambridge University.
- MBA from University of Chicago
- Doctor of Business Administration from Harvard Business School
- Professor of Computer Science at National University of Singapore.
- Co-Founder and Director of NUS Program for Research in Intelligent Systems
- Co-Founder and Director of NUS Risk Management Institute
- Author of widely used textbook on Operational Analytics
- Frequent speaker, presenter and moderator at industry conferences
Event Sessions
Friday, June 12 2026 5:05 pm | Location:
IDC Welcome Address
Dr. Ashish Kakar
Research Director, Financial Insights
IDC Asia/Pacific
Read Bio
Dr. Ashish Kakar
Ashish is responsible for managing and developing IDC’s Financial Insights programs in the Asia/Pacific region.
Ashish has over 20 years of experience in banking, insurance, and investments. His last experience was starting and scaling his own award-winning, algorithmic investments venture. Previously, he had managed large enterprise-wide transformation and growth programs.
Academically, he is obtaining his Doctorate in Business Administration from Durham University, UK, and Emlyon Business School, France. He attained an MBA from IIM Bangalore.
His research interests include private assets, financial services, ESG, financial inclusion, and data-driven transformation. He also teaches data-driven innovation to the Durham University MBA and EMBA cohorts as a guest lecturer.
Ashish also has two publications. He presented a co-authored policy document on smart cities in the House of Lords, UK. He has also published a paper on private assets valuation at the 4th Sophia AI summit in Sophia Antipolis, France. A European platform featured his interview on importance of AI.
Ashish enjoys spending time with friends and family. He reads, can spend hours watching current events, visits historical monuments, and plays golf for leisure.
Surya Narayan Saha
Research Manager, IDC Financial Insights Asia/Pacific
IDC
Read Bio
Surya Narayan Saha
Surya Saha is a research manager for IDC Financial Insights and is responsible for research in the banking, financial services, and insurance (BFSI) segment. His research covers insurance, banking and payments, blockchain technology, digital transformation (DX), and other related emerging technology areas for the financial services industry.
Saha was a senior consultant at Aon plc, during which he was responsible for various research and consulting projects that involved financial technology (fintech), agricultural technology (agtech), sector analysis, cybersecurity, market analysis, company analysis, industry research, and technology research. Prior to his stint at Aon PLC, he was connected with WNS Global Services, Neo Group, the Montcalm Group, and Thomson Reuters. His research interests include emerging technologies, DX, industry analysis, strategy analysis, and risk management, among others.
He is also the author of The Digital Choices— a book focused on DX.
Saha gained his Master of Science in Business Excellence from the University of Warwick in 2011 and his Bachelor’s Degree in Business Management from Bangalore University in 2009. He is currently pursuing his PhD in Blockchain Technology from Alliance University, Bangalore.
In 2012, Saha completed his Green Belt in Lean Six Sigma from Benchmark Six Sigma, New Delhi, India.
Venue
The St. Regis Mumbai
462, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra 400013, India