In Partnership With
Designing the Human + Digital Workforce Operating Model
As AI agents become deeply embedded in enterprise workflows, organisations are entering a new phase of transformation, one where the focus shifts from adopting AI to operating it at scale.
By 2026, IDC predicts that 40% of enterprise roles will work directly with AI agents, fundamentally changing how work is designed, governed, and measured. In this environment, CIOs and CHROs face a shared challenge: creating clarity across a blended workforce of humans and intelligent digital agents.
This exclusive IDC roundtable will explore how organisations can design a human + digital workforce operating model that defines clear role boundaries, accountability structures, and performance metrics, while maintaining speed, innovation, and compliance.
Join us for an interactive peer-led discussion on how to operationalise AI effectively turning AI agents into trusted digital coworkers and building an operating model fit for the future of work.
Key Discussion Areas
- Moving from AI experimentation to enterprise-scale AI operations
- Defining roles, responsibilities, and decision rights across humans and AI agents
- Measuring productivity and performance in a hybrid workforce
- Managing risk, compliance, and governance without slowing innovation
- How integrated platforms enable safe, scalable AI adoption with minimal complexity
Agenda
Speakers
Partners
Venue
Four Season Kuala Lumpur
Jln Ampang, Kuala Lumpur, Malaysia
Ballroom 1, Level 6