Jyoti Lalchandani is a seasoned business executive with more than 25 years of experience in emerging markets across Europe, the Middle East, and Africa (EMEA). In his role as IDC’s Group Vice President and Regional Managing Director for the Middle East, Turkey, and Africa (META), he has been instrumental in establishing IDC’s presence in the region – first, through the initial expansion of the Dubai headquarters and then by spearheading the development of IDC offices in Johannesburg, Istanbul, Riyadh, Casablanca, Lagos, Nairobi, and Cairo.

Jyoti is responsible for the planning, development, implementation, and coordination of IDC’s market intelligence and advisory services, sales, conferences and events, go-to-market services, and office development activities across the META region. As a respected authority on emerging market tech trends, he is also regularly invited to speak at major industry events throughout the region and is frequently quoted by both the national and international media.

His field of expertise includes key tech areas such as cloud, analytics, artificial intelligence, and the Internet of Things, and he is well known for providing guidance on digital transformation strategies for the entire C-suite. He is a trusted advisor to senior executives in the supplier/enabler space across the ICT ecosystem, as well as to tech buyers from the CIO and line-of-business communities.

Starting at IDC’s CEMA (Central and Eastern Europe, the Middle East, and Africa) headquarters in 1995 in Prague, the Czech Republic, Jyoti served as IDC’s regional consulting manager. In this role, he headed several country-based project teams that advised local and multinational IT vendors on issues relating to entry strategy, competitor analysis, ROI analysis, distribution and partner evaluation, and market segmentation. He later took on the additional responsibility of overseeing the CEMA software practice, in which he was responsible for overseeing all related research (applications, system infrastructure, and tools) and advisory work across emerging EMEA countries.

Before joining IDC, Jyoti served on the national board of international non-profit organization AIESEC, where he managed the association’s partnership agreements with leading Indian conglomerates. He graduated from Loyola College, India, where his studies focused on strategy management and business policy. He later attended a corporate-sponsored program at MIT’s Sloan School of Management, Massachusetts.

In his role as associate research director for IT services and software across the Middle East, Turkey, and Africa (META), Melih drives IDC’s regional research and consulting engagements in the areas of IT services, Cloud, artificial intelligence (AI), and intelligent automation.

He first joined IDC in 2012 as a senior research analyst located out of IDC’s Istanbul office, with various responsibilities for the firm’s IT services, cloud computing, software, and telecom domains — both in Turkey and across the wider META region. Between 2016 and 2021, Melih headed the international marketing and investor relations practice at P.I. Works, a global automation and AI software vendor that serves telecom operators.

Now back at IDC, Melih is leveraging his vast experience in the IT services, cloud, software, and telecommunications domains to advise clients on go-to-market strategies, technology marketing and promotion activities, and market trends analysis. He is also driving a wide variety of research and consulting projects across the META region.

Melih has also previously served as enterprise channel and marketing manager at Nortel Turkey and as business development and strategy manager at Netaş, one of the leading systems integrators in Turkey and a former Nortel subsidiary. He possesses a bachelor’s degree in electrical engineering and received his MBA from Esslingen University of Applied Sciences in Germany. He has worked as a business development specialist at HP and wrote his MBA thesis for the company, covering European retail channel trends and winning strategies for channel businesses.

Jonathan Tullett is Associate Research Director for IT Services across Sub-Saharan Africa. His specialist areas include IT services, outsourcing, cloud computing, information security, and digital transformation.

Originally from the U.K. and currently based in Johannesburg, Jonathan has spent two decades working in technology and media across Europe, the Middle East, and Africa. In addition to consulting and research, he has worked in cybersecurity and application development.

Jonathan leads research and consulting projects across Sub-Saharan Africa as well as engagements in Europe and the Middle East, helping customers navigate emerging digital business opportunities, refine competitive go-to-market strategies, and gain insights into regional market performance.

Jonathan combines a deep understanding of both business and technology to deliver actionable insights for clients, who include global hyperscale cloud providers, regional telecom operators, local and global systems integrators, and managed service providers, as well as end-user organizations including financial services and government.

Eren is a seasoned analyst with 20+ years of experience in the ICT sector. He directs all IDC ICT research and consulting engagements in Türkiye, and all sustainability research and consulting projects across the Middle East, Türkiye, and Africa (META).

Based in Istanbul, Eren has been involved in projects ranging from market forecasts to strategic consulting engagements on market entry, competitive analysis, go-to-market strategies, technology marketing, and end-user studies. Eren’s vast experience in the IT services, cloud, software, and telecommunications domains helps IDC clients understand the impact of technology-enabled, sustainable transformation processes in the context of sustainable digital business strategies, operations, products, and services. In addition to his research and consulting activities, Eren is a speaker at industry events.

Prior to joining IDC in 2017, Eren spent more than a decade in IT industry roles spanning portfolio management, channel and business development, pricing, and software development at companies including Turk Telekom and TAI.

Eren earned a bachelor’s degree in electrical and electronics engineering and an MBA focused on technology road mapping for strategy and innovation, both from Middle East Technical University. He received a master of science in information systems, with a thesis on modeling mobile telecommunications services, from Middle East Technical University. During his academic endeavors, he studied for one semester at the University of Copenhagen, and for one semester at Harvard University. He is pursuing a marketing PhD focused on sustainability.

Victoria Mendes is an IDC senior research analyst specializing in markets in the Middle East, Turkey, and Africa (META). She currently heads IDC’s regional server and storage market intelligence team and conducts research into the passive components of datacenter infrastructure. In the last decade, she has built strong relationships with regional vendor communities and distribution networks in countries including the United Arab Emirates, Saudi Arabia, and Egypt. Victoria has worked on consumer and enterprise technology consulting projects and previously led IDC’s tablets market research in the Middle East and Africa, which included training and mentoring other analysts. Her areas of expertise include servers, storage, converged systems, cloud IT infrastructure, passive datacenter components, and networking.

Krishna Chinta directs telecommunications and Internet of Things (IoT) research and consulting projects for IDC Middle East and Africa. He has more than 15 years of experience in telecoms and IoT markets. In his current role, Krishna is responsible for consulting projects that involve go-to-market strategies, market entry strategies, and effectively managing competition. Krishna drives IDC’s IoT spending guides for the Middle East, Turkey and Africa. He also authors thought leadership documents and makes regular appearances in regional media. Krishna has been conducting research and advisory projects in the Middle East, Africa, India, and other emerging markets for 15+ years. Krishna has deep industry knowledge and hands-on research and consulting experience. He has developed good relationships with regional telecom operators. Krishna is regularly involved in consulting projects tasked with addressing strategic issues like market opportunity assessment, planning, new market entry, and ways to overcome competitive threats in emerging markets.

Jebin George is part of IDC’s Enterprise Infrastructure global research domain. He focuses on cloud, datacenter, and infrastructure adoption trends across the Middle East, Türkiye, and Africa, with particular emphasis on how cloud strategies are evolving in the era of AI and increasing digital sovereignty requirements. His research provides strategic guidance to hyperscalers, telecom operators, system integrators, and enterprise CIOs as they navigate hybrid multicloud adoption, AI-driven infrastructure modernization, and sovereign cloud frameworks.

Jebin brings 20 years of technology market research experience, including 16 years with IDC Middle East, Türkiye, and Africa. Throughout his tenure, he has led syndicated research, custom consulting engagements, and executive advisory initiatives focused on the evolution of the cloud market, hyperscaler ecosystems, and enterprise digital transformation strategies. Prior to IDC, he worked with SunTec Business Solutions, where he supported global market research and consulting initiatives for international ICT markets.