IDC Digital Enterprise Summit Benelux
Creating the AI-fueled Business of the Future
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Creating the AI-fueled Business of the Future
Over the past two years, AI has driven a surge in digital investments across Europe, with 99% of CEOs prioritizing responsible AI use for sustainable value. Leaders face pressure to scale AI initiatives by focusing on strategy, breaking silos, and ensuring secure, intelligent architectures with robust governance.
Overview
The past two years have been marked by the rising enthusiasm of business executives for the opportunities and promises of Al to reimagine their business and operating models and drive sustainable business value. Al has become a key accelerators of organizations’ digital roadmaps, driving a double-digit growth of digital investments in the region.
What stands out in Europe is that an overwhelming 99% of CEOs have identified ”using Al responsibly” as a paramount priority for their organizations, pointing to the need for an economically, environmentally and socially sustainable value generation.
Today, senior management is effectively under pressure to deliver a tangible return on these investments and to scale proof of concepts to accelerate their Al-Fueled Business. This will require organizations to focus on key success factors that are differentiating leading organizations from peers, including having the right strategy, overcoming organizational silos, having a solid, intelligent and secure architecture, and a governance-by design approach.
Speakers
Thomas Karlsson
Events Director
IDC
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Thomas Karlsson
Thomas Karlsson is since early 2015 Project Manager within Go-to-Market Services at IDC Nordic. He has extensive experience in producing custom marketing and lead generating activities from previous employments, among others, the business newspaper Dagens industri and the business magazine Affärsvärlden. At IDC Thomas key focus is on delivering, together with IDCs analysts, the right content-based marketing solution to help support IDC clients reaching new contacts, leads and markets.
Event Sessions
Tuesday, November 25 2025 1:55 pm | Location:
Summary & Conclusions
Tuesday, November 25 2025 9:30 am | Location:
Welcome by IDC
Lapo Fioretti
Senior Research Analyst, Emerging Technologies and Macroeconomics
IDC
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Lapo Fioretti
Senior market intelligence analyst with 6+ years of experience specializing in emerging technologies, digital economy, and regulatory impacts. Proven expertise advising C-suite executives and technology vendors on strategic market entry, investment, and digital transformation. Skilled in delivering actionable insights, driving go-to-market strategies, and leading client engagements that support business growth and innovation.
Event Sessions
Tuesday, November 25 2025 1:55 pm | Location:
Summary & Conclusions
Tuesday, November 25 2025 9:40 am | Location:
IDC Keynote: The 2025 CIO Playbook: Driving Digital Business Value in the Age of AI
Two years on from the widespread commercial use of GenAI, and with the Agentic AI revolution on the horizon, the expectations of CEOs and the Board of Directors regarding the potential of AI to transform business and operational models are at their highest. Yet, many organizations are struggling to realize the expected business outcomes from their AI investments. Technology leaders are increasingly being asked to provide concrete answers to questions such as: what are the key success factors in transforming their business with AI? How can they prepare their organisation to deliver measurable business value?
CIOs have now a unique opportunity to transcend traditional IT management roles and reinforce their strategic role, emerging as Digital Business Orchestrators. In this session, we will provide an overview of the digital market and share best practices on how to close digital business execution gaps and unlock sustainable business value from AI.
Bo Lykkegard
Associate Vice President, Software Research
IDC
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Bo Lykkegard
Bo Lykkegaard is associate vice president for the enterprise-software-related expertise centers in Europe. His team focuses on the $172 billion European software market, specifically on business applications, customer experience, business analytics, and artificial intelligence. Specific research areas include market analysis, competitive analysis, end-user case studies and surveys, thought leadership, and custom market models.
Based in Copenhagen, Lykkegaard joined IDC’s European Software Group as a senior research analyst in November 2002. Before joining IDC, he worked as a sales specialist at IBM in Denmark, selling software solutions to large accounts. Prior to this, he set up a software sales unit for GBM (IBM distributor) in Honduras and worked as an ERP consultant at Capgemini in Denmark. During 2018–2020, he took time off from IDC to work on several software start-ups.
Lykkegaard has an MSc in business administration and technology management at Copenhagen Business School, Denmark, which included a semester at Brandeis University, Boston.
Lars Sudmann
Executive Advisor and Author
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Lars Sudmann
Lars Sudmann is an executive advisor, author, and keynote speaker on leadership, innovation, strategy, and digital transformation. A senior fellow and council director at the global think tank The Conference Board, Lars has been featured in Forbes, BBC Capital, Fast Company, and The Chicago Tribune.
A former P&G executive and CFO for Belgium, Lars combines corporate leadership experience with deep consulting and board expertise, advising startups and Fortune 500 companies such as Microsoft, Vodafone, SAP, and Siemens. His TEDx talks have been viewed over two million times, and his latest book is “Innovation that Sticks.”
Event Sessions
Tuesday, November 25 2025 12:55 pm | Location:
Leadership in times of Radical Uncertainty & AI
Stephanie Van Hoeck
Director
Quadient
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Stephanie Van Hoeck
Stephanie Van Hoeck, With 20+ years at Quadient, Stéphanie drives digital transformation and partner strategy in customer communications. She helps organizations modernize their customer experience through omnichannel, automated, and accessible solutions, bridging technology, partnerships, and strategy for measurable impact.
Event Sessions
Tuesday, November 25 2025 10:10 am | Location:
Quadient Keynote – Creating the AI-Powered Enterprise: Simplifying Complexity for CIOs
AI is no longer just a technology trend; it’s a strategic enabler that empowers business users and transforms operations. This session explores how CIOs and IT leaders can turn complexity into opportunity, by investing in AI tools that support their teams, drive connections, and accelerate business impact.
Our Partners
Quadient
Quadient – The world’s most powerful omnichannel customer communications solutions.
Quadient is the global leader in Customer Communications Management (CCM), empowering over 12,000 organizations to deliver personalized, compliant, and seamless customer interactions across all channels. Our platform, Quadient Inspire, helps businesses create, automate, and optimize business communications at scale. Recognized by Gartner, IDC, and Aspire as a market leader, Quadient supports global brands like Randstad, Engie, Generali, Dell, Siemens, E.ON, and ING in transforming their customer experience strategies.
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