The New Era of AI Operations
In Partnership With
Designing the Human + Digital Workforce Operating Model
As enterprises scale AI adoption across the organization, they are entering a new phase of transformation: From Experimentation to Outcomes.
By 2026, IDC forecasts that 40% of enterprise roles will work directly with AI agents, fundamentally reshaping how work is executed, measured, and optimized. In this new reality, CIOs and CHROs face a shared challenge: how to design and operationalize a human + digital workforce with clear accountability, strong governance, and measurable impact.
This exclusive, closed-door roundtable, co-hosted by IDC and Darwinbox, brings together senior technology and HR leaders to explore how organizations can move beyond isolated AI pilots to a scalable AI operating model; one where AI is embedded directly into business processes and enterprise workflows, delivering real outcomes rather than standalone experimentation.
Grounded in IDC’s global research and enterprise benchmarks and informed by Darwinbox’s experience enabling AI-driven workforce transformation at scale, the discussion will focus on how organisations can design AI work layer that balance innovation speed with accountability, governance, and measurable business outcomes.
Key Discussion Areas
- How to embed AI into core business processes to drive measurable outcomes
- Defining roles and accountability in a human + digital workforce
- Building a strong data foundation and context to support AI-driven decisions
- Balancing innovation with governance, risk, and compliance
- Measuring business impact and ROI from AI transformation initiatives
Agenda
The New Era of AI Operations
One Day Event
Registration & Networking
Welcome Address
AI-Driven Operations: Building a Unified Human–Machine Operating Model
Deepika Giri
Associate Vice President, IDC
Running an AI-Native Enterprise: From Experimentation to Execution with Governance and Scale
Sriram Nedunuri
Associate Director – Strategic Pursuits, Darwinbox
Open Discussion
Summary & Closing
Lunch & Networking
Speakers
Deepika Giri
Associate Vice President
IDC
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Deepika Giri
Deepika manages and leads the research programs in big data and analytics (BDA), artificial intelligence (AI), blockchain, and Web3.
Deepika is a seasoned data and AI professional and brings extensive knowledge about the impact of data engineering, big data cloud platforms, and data science across critical sectors. She has extensive experience in software delivery as well as sales leadership and management. She also has over 20 years of experience in IT services, including leadership roles, at Capgemini, Infosys, and Accenture, and has strong industry expertise in the telecommunications and retail industries. More so, Deepika has an entrepreneurial spirit and has previously founded her own online retail fashion business.
Deepika holds a master’s degree in communication systems engineering from the University of Kent in United Kingdom and a bachelor’s degree in electronics and communications from the University of Madras, India.
Event Sessions
One Day Event 11:35 am
AI-Driven Operations: Building a Unified Human–Machine Operating Model
Sriram Nedunuri
Associate Director – Strategic Pursuits
Darwinbox
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Sriram Nedunuri
Sriram heads Clients solutions and Advisory practice for SEA region at Darwinbox. An MBA (HR) from IIT Kharagpur with total of 15+ years of experience in HR Business Partnering, HCM Consulting, and Solution Selling. He is a risk-taker, has flair for technology, always keen on simplifying things with technology. He also boasts of strong relationship management and problem-solving skills. He thrives by creating impact in the areas of solutioning and advisory in HR digital transformation stories.
Event Sessions
One Day Event 11:50 am
Running an AI-Native Enterprise: From Experimentation to Execution with Governance and Scale
Partners
Venue
Park Hyatt Kuala Lumpur
Warisan Merdeka Tower, Presint Merdeka 118, Wilayah Persekutuan, 50118 Kuala Lumpur, Federal Territory of Kuala Lumpur
Salon 6, Level 98