Roberta Bigliani is a Group Vice President at IDC, and Global Lead for Energy Insights, Retail Insights, and the IDC Industry Hub.

She leads IDC’s global research, data, and custom delivery agendas for energy, utilities, and retail, and oversees the Industry Hub, which drives cross-industry initiatives and collaboration.

A recognized expert in industry and business transformation, with longstanding experience in energy and utilities, Roberta’s work centers on how AI and digital technologies are reshaping the industry – enabling new business and operating models, enhancing operations and customer experiences, and effectively integrating IT and operational technology.

Her work combines deep sector expertise with a cross-industry lens, helping organizations understand how disruption and innovation propagate across sectors and markets.

Roberta regularly advises senior managers and executives at both technology suppliers and end-user organizations, speaks at international conferences, and moderates executive-level discussions.

She is based in Milan, Italy.

Jen Thomson has more than 20 years’ experience advising IT Vendors, senior IT, and business execs on their digital business optimization and transformation strategies. She leads European Research for Accelerated App Delivery, Cloud, and Services. Her core goal is to drive synergies and growth across these research areas, with a central focus on thought leadership.

She specializes in providing insights on the investment strategies and decisions of European enterprises as they transition to modern application architectures. Her research explores app dev and delivery capabilities required to operate in a digital economy, and how this impacts enterprise organizational structures, culture, processes, tools, and skill sets. She leads the Future of Digital Innovation research for IDC Europe, exploring software innovation strategies and what this means in terms of end-user strategies, investment priorities, software sourcing, and KPIs. Thomson’s core research also explores enterprise maturity and strategies towards enterprise scale and empowered DevOps.

She is responsible for the execution of a broad range of consulting and advisory projects. As IDC’s European expert on application development and delivery strategies, Thomson is an experienced public speaker and regularly presents at conferences and IDC partner and end-user events.

She started her career at Compaq Computer EMEA as a senior research analyst. She has a bachelor’s degree in international business with German from Sheffield Hallam University (United Kingdom) and Pforzheim Fachhochschule (Germany).

IT Enterprise Architect, dal 1988 anni attivo nel settore dell’informatica gestionale, ha svolto in carriera ruoli che coprono tutto il ciclo di vita del software applicativo. Dal 1996 disegna soluzioni per le aziende di Utility, prima in Gruppo Formula, storico produttore di software nazionale, poi dal 2008 in Gruppo Hera, una delle maggiori multiutility italiane, dove in staff al CIO contribuisce a definire strategie IT, architetture e linee guida di sviluppo e integrazione delle oltre 300 soluzioni che compongono la mappa applicativa dei sistemi di classe Enterprise del Gruppo.