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Jyoti Lalchandani
Jyoti Lalchandani is a seasoned business executive with more than 25 years of experience in emerging markets across Europe, the Middle East, and Africa (EMEA). In his role as IDC’s Group Vice President and Regional Managing Director for the Middle East, Turkey, and Africa (META), he has been instrumental in establishing IDC’s presence in the region – first, through the initial expansion of the Dubai headquarters and then by spearheading the development of IDC offices in Johannesburg, Istanbul, Riyadh, Casablanca, Lagos, Nairobi, and Cairo.
Jyoti is responsible for the planning, development, implementation, and coordination of IDC’s market intelligence and advisory services, sales, conferences and events, go-to-market services, and office development activities across the META region. As a respected authority on emerging market tech trends, he is also regularly invited to speak at major industry events throughout the region and is frequently quoted by both the national and international media.
His field of expertise includes key tech areas such as cloud, analytics, artificial intelligence, and the Internet of Things, and he is well known for providing guidance on digital transformation strategies for the entire C-suite. He is a trusted advisor to senior executives in the supplier/enabler space across the ICT ecosystem, as well as to tech buyers from the CIO and line-of-business communities.
Starting at IDC’s CEMA (Central and Eastern Europe, the Middle East, and Africa) headquarters in 1995 in Prague, the Czech Republic, Jyoti served as IDC’s regional consulting manager. In this role, he headed several country-based project teams that advised local and multinational IT vendors on issues relating to entry strategy, competitor analysis, ROI analysis, distribution and partner evaluation, and market segmentation. He later took on the additional responsibility of overseeing the CEMA software practice, in which he was responsible for overseeing all related research (applications, system infrastructure, and tools) and advisory work across emerging EMEA countries.
Before joining IDC, Jyoti served on the national board of international non-profit organization AIESEC, where he managed the association’s partnership agreements with leading Indian conglomerates. He graduated from Loyola College, India, where his studies focused on strategy management and business policy. He later attended a corporate-sponsored program at MIT’s Sloan School of Management, Massachusetts.
Eren Eser
Eren is a seasoned analyst with 20+ years of experience in the ICT sector. He directs all IDC ICT research and consulting engagements in Türkiye, and all sustainability research and consulting projects across the Middle East, Türkiye, and Africa (META).
Based in Istanbul, Eren has been involved in projects ranging from market forecasts to strategic consulting engagements on market entry, competitive analysis, go-to-market strategies, technology marketing, and end-user studies. Eren’s vast experience in the IT services, cloud, software, and telecommunications domains helps IDC clients understand the impact of technology-enabled, sustainable transformation processes in the context of sustainable digital business strategies, operations, products, and services. In addition to his research and consulting activities, Eren is a speaker at industry events.
Prior to joining IDC in 2017, Eren spent more than a decade in IT industry roles spanning portfolio management, channel and business development, pricing, and software development at companies including Turk Telekom and TAI.
Eren earned a bachelor’s degree in electrical and electronics engineering and an MBA focused on technology road mapping for strategy and innovation, both from Middle East Technical University. He received a master of science in information systems, with a thesis on modeling mobile telecommunications services, from Middle East Technical University. During his academic endeavors, he studied for one semester at the University of Copenhagen, and for one semester at Harvard University. He is pursuing a marketing PhD focused on sustainability.
Event Sessions
One Day Event 9:00 am
IDC Welcome Address
One Day Event 9:35 am
IDC Keynote: Building the CIO Roadmap for the Agentic Era
Agentic AI is reshaping the CIO’s role — from running systems to orchestrating an ecosystem of humans and autonomous agents. This roadmap covers strategy, AI-ready infrastructure, governance for autonomous action, and workforce transformation, helping CIOs move from pilots to enterprise-scale orchestration while managing risk, cost, and measurable business value
Shahin Hashim
Shilpi Handa
Jebin George
Jebin George is part of IDC’s Enterprise Infrastructure global research domain. He focuses on cloud, datacenter, and infrastructure adoption trends across the Middle East, Türkiye, and Africa, with particular emphasis on how cloud strategies are evolving in the era of AI and increasing digital sovereignty requirements. His research provides strategic guidance to hyperscalers, telecom operators, system integrators, and enterprise CIOs as they navigate hybrid multicloud adoption, AI-driven infrastructure modernization, and sovereign cloud frameworks.
Jebin brings 20 years of technology market research experience, including 16 years with IDC Middle East, Türkiye, and Africa. Throughout his tenure, he has led syndicated research, custom consulting engagements, and executive advisory initiatives focused on the evolution of the cloud market, hyperscaler ecosystems, and enterprise digital transformation strategies. Prior to IDC, he worked with SunTec Business Solutions, where he supported global market research and consulting initiatives for international ICT markets.
Mohammad Wahba
Mohammad Wahba is the regional executive leader of Solutions Engineering across Saudi Arabia, Bahrain, and Kuwait at Splunk, a Cisco company. He is a seasoned technology leader with more than 20 years of experience helping enterprises modernize, secure, and scale their digital environments across cloud, data, cybersecurity, and observability domains.
Event Sessions
One Day Event 10:45 am
Security for Autonomous Systems: Risks and Countermeasures
As AI agents move from assistants to autonomous actors, the security stakes rise dramatically. In this session, we’ll explore the emerging risks unique to agentic systems, the governance and control frameworks needed to contain them, and practical countermeasures for securing autonomous AI at enterprise scale.
Moataz El-Kerdany
Moataz brings over 17 years of experience in enterprise software sales across the Gulf region, with a strong focus on ERP, CRM, and cloud solutions. His career includes roles at SAP, Oracle, and engagements with Microsoft Gold Partners and major Kuwaiti telecom operators. Moataz has a proven track record in driving digital transformation initiatives and successfully closing high-value strategic deals across both public and private sectors.
In his current role, Moataz is responsible for leading key enterprise customer engagements across the Gulf to accelerate regional growth and deliver exceptional value to clients. Outside of work , he’s a passionate Harley Davidson rider and enjoys traveling to new places around the world.